1. Profile Summary
• Possess rich experience in increasing revenue, market share and
managing large/ mid corporate/ micro-SME as well as achieving cost
reductions, and improving client satisfaction in customer facing operations
in Telecom, Online Sales and Service Industry
• Responsible for driving telecom sales, activation of postpaid and owing cost
center as well as business across all locations in the assigned region
including heading standalone DSA Channel Partner Business &
Telesales; sound exposure in organizing R&R, getting partner payout and
responsible for delivering the results
• Having cross-functional expertise in coordinating with other
departments like customer services, marketing (data mining),
operations as well as administering training and certifications for tele
callers and receiving insights
• Achievement driven success of getting 4 promotions back to back in
Vodafone India Limited; with proficiency in interfacing with finance
departments for smooth payment processing and leading sales team to
meet or exceed revenue, sales profitability, and budgetary objectives as
Functional Head
• Rolled out new strategies and sharing best practices within team to get
more partners with recognized proficiency in spearheading business to
accomplish corporate plans and goals successfully
Soft Skills
Notable Achievements Across Career
• Received 4 promotions from Key account Managers to Area Sales Manager
to Acquisition Head to Consumer Postpaid Vertical Head
• Bagged Strike Force and Circle Combat with 5 International (Rome,
Bangkok (twice), Greece and Singapore trips as recognition of
performance
• Initiated and drove Employee Engagement Program in most of the Top
Corporates and succeeded in achieving 48% share in customer base
• Distinction of achieving over 120% of sales target year on year for last 5
years in Enterprise and captured market share
• Won Best Acquisition Team Award for 2011-12 at PAN India level
• Achieved growth of Consumer Business by 300% (750 to 4000) in a span
of 2 years, which was recognized nationally and got nominated for Greece
International trip
CH SUDHEER
KUMAR
PERSONAL DETAILS
Date of Birth: 27/04/1976
Languages Known: English, Hindi,
Telugu
Address: H. No. 1-16-127
Madhavi Nagar Colony, Alwal,
Secunderabad
CORE COMPETENCIES
• Sales Management
• Business Excellence
• Stakeholder Management
• Employee Engagement
• Profit Centre Operations
• Channel & Distribution
Management
• Retention & Acquisition
• ROI Accountability
• Continuous Process
Improvement
• Strategic Planning
• Negotiations
• People Management
EDUCATION
1997-2000 MBA (Marketing and
Management Information
Systems) from Osmania
University
1997
B.Sc. (MPC) from Wesley Degree
College
IT SKILLS
• Internet Applications
• MS Office
TRAINING
• Leadership Skills named “Get
Set Go”
• Business Management

2. Work Experience
CAREER TIMELINE
Since Sep’07 Vodafone India Limited, Andhra Pradesh & Telangana as Senior Manager-
Consumer Postpaid Business for Andhra Pradesh & Telangana
As Consumer Postpaid Vertical Head
Key Result Areas:
• Streamlining outbound sales by managing 237 out bound sales seats for acquiring
prepaid customers and converting them to postpaid, churning competition numbers
and add no’s to existing postpaid base
• Identifying and appointing DSA and cascading them business model as well as
introducing dialers in DSA with implementation of mega DSA concept
• Leading 50 seats for inbound sales which converts the prospect pre-paid customer
to postpaid
• Taking initiatives to achieve the results from outbound sales, predictive dialers and
contact manager software in a call center and improving telemarketer efficiency by
connecting outbound sales people with more live prospects
• Selecting a prospect database to load into the telemarketing system, evaluating
performance of outbound representatives and monitoring the timely closing for
generating business from average 750 to 3000 in a span of 24 months
• Conceptualizing and implementing distribution model by implementing market
strategy for re-designed DSA Model in the month of Feb ’13 and over a period of 2
years and appointed 27 Channel partners across Andhra Pradesh
Highlights:
• Expanded the growth on DSA from an average delivery of 200 per month in H1’12-
13 to average 1000 per month in H1’14-15
• Organized periodic R & R for rewarding and motivating Channel Partner and
Frontline Officers
• Successfully launched (Red Plan) product that achieved market shares of 9% from
2% initially in the assigned region within a year
• Delivered 200% top line growth through an aggressive distribution strategy and
Growth Path:
Joined as
Key Account Managers
Promoted to Area Sales
Manager
Promoted to Acquisition
Head
Promoted to Consumer
Postpaid Vertical Head

3. massive visibility support further every year and achieved 2 promotions back to
back within 2 years & won international trips
• Implemented a distribution strategy in the channel that achieved 43 DSA which
further led to top line growth after joining from scratch in Telanaga & AP
• Developed a joint business plan with distributors to add 190 exclusive sales force in
across 9 branches with the objective of further improving distribution by year in AP
& Telanaga
Nov’06 – Sep’07
Dec’03 – Nov’06
Growth Path:
Joined as Associate
Assistant Team Leader
Feb’03 – Dec’03:
Mar’00 – Feb’03:
As Vodafone Business Solution: Head Acquisition Team
Key Result Areas:
• Spearheaded the business with annual turnover of 250+ Crores and led a team of 7
Corporate Managers on Vodafone Rolls and 180 sales force on Off Rolls consisted
of 12 Team Leaders and 7 Channel Partners
• Strategized Annual and Monthly Business Plan, achieved account penetration in
National Corporate Segment and ensured growth in Company Share of Wallet
• Led the account penetration through non voice based Customized Solutions to
attain the right market share
• Proposed suitable telecom solution using Vodafone’s offering and managed
Marketing, Credits & Collection, Activation and Service team to ensure the process
corrections for delightful onboard experience and ongoing customer satisfaction
• Interfaced with:
o Customer service team for ensuring existing revenue and Churn Control
yielding Incremental Revenue at a glance
o Service and Marketing team to ensure Customer Life Cycle Management and
brining in Customer Delight
o Solution team to ensure customized solutions were designed as per customer
requirement which ensured customer stickiness with Vodafone
SIFY Ltd., Hyderabad as Territory Manager
Key Result Areas:
• Achieved business expansion an assigned geographical territory (Hyderabad) for
opening up of Sify iWays and IRCTC booking process
• Initiated Hyderabad Telecom market analysis to support forecasting process,
determine market trends, and develop sales campaigns to achieve considerable
growth in the market penetration of Internet users
Ivy Comptech, Hyderabad as Assistant Team Leader
Star PowereZ (DST of Hutch), Hyderabad as Team Leader
Karvy, Hyderabad as Senior Executive