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So You Want to be a Consultant?




   Presented by John W. Stout

      Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
This presentation copyright  2009 Stout Systems Development, Inc.
All Rights Reserved. STOUT is a registered trademark of Stout
Systems Development, Inc. Corporate, product, application and
publication names as well as certain images used in this presentation
                                 About
are copyrighted by and/or are trademarks or registered trademarks
of their respective companies or owners. Links to other Web sites
are provided for convenience and Stout Systems Development is not
responsible for the content of those sites.
About




This presentation is not advice about the
 subjects on which you should consult
Note: Your technical know-how is only about
        50% of your business success
        Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
The Current Business Scene
                     Disruptions
                     More regulations, oversight
                     Higher costs of business
                     (insurance, taxes)
                     Global economy factors



Less freedom today than 10 years ago
  So you have to find the freedoms in the
  existing scene
     Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
So Is This the Right Time to Consult?
When layoffs happen, companies inevitably fall
behind on production schedules

Even if hiring is frozen, consulting opportunities
may well be available

There are still plenty of opportunities locally


           Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
How Do You Find Customers?

                         This is the most frequent
                         question I am asked

                         One answer: referrals


But you must also grasp marketing concepts
Survey your market!

         Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Your 30-Second Commercial
Have a 30-second statement of what you do
Be able to say it at a moment’s notice
Must state the pain/problems you solve. Example:
“Stout Systems is a software development and staffing
company that is fueled by the most powerful
technology available—Human Intelligence.
Stout Systems eliminates the stress and frustration
brought about by badly orchestrated software projects
and overwork due to understaffed projects. Stout
Systems helps you say goodbye to frustration and
hello to achieving your project targets and technical
talent needs.”
          Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Promoting
Promotional vehicles:
Media articles
White papers
Public speaking
Networking events
User groups

         Most consultants underestimate the
         quantity of promotion they must do
         Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Promoting


Surveys are key!




           Ask your customers/market before
           you do any marketing!
       Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Branding
Branding sets you apart
Makes customers reach for your services
Successful branding example: “I’m a Mac”


Book: Defying Gravity and
Rising Above the Noise
by David Brier




         Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
The Role of Social Media
                       Traditional Marketing and Public
                       Relations are Changing Rapidly

                       “No matter what I hear, read, or
                       find on TV, radio, or in a magazine
                       or in a newspaper, I can verify it on
                       the Internet.”

You are what you publish
Content drives action
Book: Groundswell, Winning in a World Transformed
by Social Technologies by Li and Berhoff
           Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Often the problem you have been called in to
            solve isn’t the problem

Spend less time presenting and more time asking

Demonstrate your competence by the questions
                  you ask
          Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
What Legal Points Must You Know?
Always have a written contract that:
Defines the relationship
States the exact work to be done and deliverables
Payment terms
Business types
Independent (1099), LLC, or Corporation
Affects taxes you pay
Affects how and if customers will hire you
Insurance
Liability
Workers Compensation waiver
            Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Consulting to Big Companies
You need to have a manager
on your side to get in and stay in
More prone to arbitrary
decisions from higher levels
Be prepared to deal with purchasing
department (their job is to get best price)
Be prepared to work through a third party
contractor management firm

          Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Everybody wants big projects
                     AboutBig
Longer revenue stream, more “security”
Sales gets a rest
Small projects
Keep you going when you don’t have big ones
Small projects can open the door to big ones
           Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
What to Charge and Getting Paid
Lowest bidder doesn’t always win

Upfront: qualify customer’s ability to pay you
Mini-qualifier: will they make an advance
payment?

Best practices:
Charge for each actual hour worked
Always give something extra
           Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Getting Paid: It’s Not Automatic
                                       Invoice with:
                                       your business name
                                       full contact info
                                       payment terms

Accounts depts. often have their own rules
   … and may change them arbitrarily

You’ve gotten paid when your check clears
   And what if they don’t pay?
   “The last invoice” syndrome
           Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
What About Royalties?
With royalties, your getting paid depends on:
1) customer’s ability to sell product
2) customer’s effectiveness at collections

You must be confident in their ability to do both

Tip: Negotiate a guaranteed minimum payment


           Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
Find out what is really needed
by your customer
   Then do it, or find a another
   source if you can’t

Bill the customer for what you
actually produce


    Deliver What You Promise
          Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
STOUTSYSTEMS.COM
      Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.

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So You Want to be a Consultant

  • 1. So You Want to be a Consultant? Presented by John W. Stout Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 2. This presentation copyright  2009 Stout Systems Development, Inc. All Rights Reserved. STOUT is a registered trademark of Stout Systems Development, Inc. Corporate, product, application and publication names as well as certain images used in this presentation About are copyrighted by and/or are trademarks or registered trademarks of their respective companies or owners. Links to other Web sites are provided for convenience and Stout Systems Development is not responsible for the content of those sites.
  • 3. About This presentation is not advice about the subjects on which you should consult Note: Your technical know-how is only about 50% of your business success Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 4. The Current Business Scene Disruptions More regulations, oversight Higher costs of business (insurance, taxes) Global economy factors Less freedom today than 10 years ago So you have to find the freedoms in the existing scene Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 5. So Is This the Right Time to Consult? When layoffs happen, companies inevitably fall behind on production schedules Even if hiring is frozen, consulting opportunities may well be available There are still plenty of opportunities locally Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 6. How Do You Find Customers? This is the most frequent question I am asked One answer: referrals But you must also grasp marketing concepts Survey your market! Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 7. Your 30-Second Commercial Have a 30-second statement of what you do Be able to say it at a moment’s notice Must state the pain/problems you solve. Example: “Stout Systems is a software development and staffing company that is fueled by the most powerful technology available—Human Intelligence. Stout Systems eliminates the stress and frustration brought about by badly orchestrated software projects and overwork due to understaffed projects. Stout Systems helps you say goodbye to frustration and hello to achieving your project targets and technical talent needs.” Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 8. Promoting Promotional vehicles: Media articles White papers Public speaking Networking events User groups Most consultants underestimate the quantity of promotion they must do Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 9. Promoting Surveys are key! Ask your customers/market before you do any marketing! Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 10. Branding Branding sets you apart Makes customers reach for your services Successful branding example: “I’m a Mac” Book: Defying Gravity and Rising Above the Noise by David Brier Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 11. The Role of Social Media Traditional Marketing and Public Relations are Changing Rapidly “No matter what I hear, read, or find on TV, radio, or in a magazine or in a newspaper, I can verify it on the Internet.” You are what you publish Content drives action Book: Groundswell, Winning in a World Transformed by Social Technologies by Li and Berhoff Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 12. Often the problem you have been called in to solve isn’t the problem Spend less time presenting and more time asking Demonstrate your competence by the questions you ask Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 13. What Legal Points Must You Know? Always have a written contract that: Defines the relationship States the exact work to be done and deliverables Payment terms Business types Independent (1099), LLC, or Corporation Affects taxes you pay Affects how and if customers will hire you Insurance Liability Workers Compensation waiver Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 14. Consulting to Big Companies You need to have a manager on your side to get in and stay in More prone to arbitrary decisions from higher levels Be prepared to deal with purchasing department (their job is to get best price) Be prepared to work through a third party contractor management firm Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 15. Everybody wants big projects AboutBig Longer revenue stream, more “security” Sales gets a rest Small projects Keep you going when you don’t have big ones Small projects can open the door to big ones Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 16. What to Charge and Getting Paid Lowest bidder doesn’t always win Upfront: qualify customer’s ability to pay you Mini-qualifier: will they make an advance payment? Best practices: Charge for each actual hour worked Always give something extra Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 17. Getting Paid: It’s Not Automatic Invoice with: your business name full contact info payment terms Accounts depts. often have their own rules … and may change them arbitrarily You’ve gotten paid when your check clears And what if they don’t pay? “The last invoice” syndrome Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 18. What About Royalties? With royalties, your getting paid depends on: 1) customer’s ability to sell product 2) customer’s effectiveness at collections You must be confident in their ability to do both Tip: Negotiate a guaranteed minimum payment Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 19. Find out what is really needed by your customer Then do it, or find a another source if you can’t Bill the customer for what you actually produce Deliver What You Promise Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.
  • 20. STOUTSYSTEMS.COM Copyright © 2009 Stout Systems Development, Inc. All Rights Reserved.