1. Steven Walda
Contact Details:
Address: 14 Fenwick Street
Gledswood Hills NSW 2557
Mobile: 0402 093 553
Email: steven.walda@hotmail.com
Profile
I am a retail and management professional, dealing with operational needs and managing people
to succeed in objectives. With a strong track record within the Home Improvement and Liquor
Retail industries, I look to motivate and drive individuals in achieving the best they can. I look to
engage people within their roles and create a strong culture of success and teamwork. I believe I
offer a measured approach to business and people management.
Objectives
To expand my current skill set and better myself by gaining experience in different sectors of the
retail industry to advance to above my current role.
Education & Qualifications
• HRBP - Coaching, Building Effective Team, Recruitment, Performance Management (2015)
• OHS Construction Induction - White Card (2015)
• Crown Pedestrian Training (2014)
• Responsible Serving of Alcohol refresher course (2013)
• Armed Robbery Survival Course (2006)
• Advanced Diploma of Business Majoring in Sports Management. (Macleay College Sydney
2005)
• OH&S Course (2005)
• OH&S Course (2005)
• Responsible Serving of alcohol (2004)
• Responsible Conduct of Gambling (2004)
• Graduated from Ingleburn High School (2003)
Systems Knowledge
∙ Success Factors ∙ SIM Stock Management System
∙ RF Units ∙ Specialty Sales Management Tool
∙ 2IC Pallet Control ∙ SAP HR
∙ Kronos Pay Systems ∙ Coles Liquor Ordering System
∙ Coles Liquor E-Forms Online ∙ Back Office Management Systems
∙ Microsoft Office Suite
Steven Walda 0402 093 553
2. Career History
Woolworths Limited - 2013 to Current
Assistant Store Manager – 2015 to Current
Masters St Marys
Based at Masters St Marys, this role involves managing the flow of inventry across the store
while ensuring all merchandising activities exceed the required standards. Duties include
leading and developing the team to maximise sales opportunities and working toward profit
objectives while providing a safe working environment for staff , customers and visitors.
Key Responsibilities
• Safety, Health and Environment
• Training and coaching of inventory and merchandise managers
• Customer service
• Process and procedures
• Inventory Management and loss prevention
• Financial reporting
• Performance Management
Inventory Manager – 2014 to 2015
Masters Marsden Park
Based at Masters Marsden Park, this role involves improving store processes, management of
physical inventory as well as the organisation of a team of inventory and merchandise managers.
Daily duties include implementing strategies and setting clear expectations while motivating
team members to exceed business objectives.
Key Responsibilities
• Management of all incoming and outgoing stock
• Management of all Return to Vendor processes involving damaged and warranty repairs
• Provide maximum on shelf availability of all stock
• Management of freight flow team, fill team, inventory coordinator, invoicing associate and
RTV associate
• Providing support and coaching towards succession planning
• Ensure back dock and top stock is stored and handled appropriately
• Develop and implement traffic management plan
• Ensure all high risk and dangerous items are stored and handled appropriately
• Provide daily and weekly IRP gap scans and negative stock on hand reporting
• Provide monthly back dock and stock safety reviews
• Performance Management
Freight Flow Manager 2013 – 2014
Masters St Marys
Based at Masters St Marys, this role involves the management of incoming and outgoing stock
through the freight flow area, as well as the management of return to vendor and warranty
repairs. Duties include daily equipment safety checks, safe loading and unloading of vehicles,
management of invoicing, and training and coaching of inventory team on stock procedures.
Steven Walda 0402 093 553
3. Key Responsibilities
• Providing training and support for freight flow team
• Manage all incoming and outgoing stock through freight flow area
• Return to Vendor processes including damaged and warranty repairs
• Ensure all high risk, dangerous and back dock stock is stored and handled appropriately
• Provide monthly back dock and safety reviews
• Performance Management
Coles Group - 2006 to 2013
Store Manager – 2012 to 2013
Liquorland Camden
Based at Camden Liquorland, this role requires effective delivery of operational management,
driving sales, leading a team of up to 20, and running a customer service focused environment
within the store. Duties include management of weekly revenue averaging $75,000, and
controlling over $250,000 worth of stock.
Core Skills
• Performance management
• Productivity and spoilage management
• Stock management
• Financial administration
• Payroll and roster management
• Dealing with customer queries
• Product knowledge
• Implementing in-store initiatives
• Dealing with staff grievances
• Overall operational management
Store Support Manager – 2012
Liquorland Area 11 (Based in South West Sydney)
Core Skills
• Working directly under the Area Manager of 17 stores in a 90km radius. Relief area
manager when Area manager is on leave. Tasks included direct contact with state manager
and national manager. Filtering of information from upper management to the 17 sites in
the area.
• Compliance management including daily safety and audit checks in multi sites within the
area.
• Training and development manager ensuring all training is completed for all team
members within all sites.
• Transferring of stock between stores with use of work van.
• Liaising between all stores to gather and sort important information for use by upper
management.
• Weekly development of spreadsheets for sales and REM budgeting.
Completion of tasks on strict deadlines outlined by Area and State manager.
Steven Walda 0402 093 553
4. Store Manager – 2009 - 2012
Liquorland Mount Annan
Occupied Store Manager at the Mt Annan store, delivering operational management, driving
sales, leading a team of 6 and offering a customer service focused environment. Managing
weekly revenue of up to $45,000 and controlling over $200,000 worth of stock.
Core Skills
• Management of 5 staff members including delegation of tasks, the development of staff
rosters and sales budgets
• Training and development of staff member’s skills
• Stock management which involves communication with suppliers, ordering and receipting
of all stock coming into the store.
• Control of all administration duties including the management of sales budgets, REM
budgets, development of store rosters and management of team member leave, control
over all invoice processing.
• Merchandise management, development of floor plans for all fortnightly promotions.
• Cash handling and management.
• Customer service.
• Cleaning and preparation of facilities
• Responsible serving of alcohol
Assistant Store Manager – 2006 to 2009
Liquorland Ingleburn
Occupied Assistant Store Manager Role at Ingleburn store, delivering operational management,
driving sales, leading a team of 8 in the absence of the store manager, and offering a customer
service focused environment. Managing weekly revenue of up to $75,000 and controlling over
$200,000 worth of stock.
Core Skills
• Performance management
• Productivity and spoilage management
• Stock management
• Financial administration
• Payroll and roster management
• Dealing with customer queries
• Product knowledge
• Implementing in store initiatives
• Dealing with staff grievances
• Overall operational management
Steven Walda 0402 093 553
5. Customer Service – 2003 to 2006
Ingleburn RSL
Club with 10,000 members offering a range of facilities including conference and function areas.
This role required a full range of customer service and multiple skill sets within the hospitality
arena.
Responsibilities
• Cash handling and management
• Function and conferencing set up and management
• Cleaning and preparation of facilities
• Customer service
• Keno and TAB payouts
• Responsible serving of alcohol
Interests:
Golf, Basketball, Music, Cooking
Referees:
Susan Inwood - 0425 246 088
Store Manager, Masters Marsden Park
David Zammit – 0422 659 275
Store Manager, Masters St Mary’s
Joel Willis - 0410 424 370
Ex Area HR Manager, Store Manager Masters Albion Park
Steven Walda 0402 093 553