Personal Information
Organização/Local de trabalho
Columbia , SC United States
Cargo
Executive Consultant, CIO, Operations Exec
Setor
Finance / Banking / Insurance
Sobre
Visionary, Thought Leader, Innovator, Architect, Change Agent, Problem Solver, Motivator, Communicator, Implementer, Coach, and Trusted Advisor.
Experienced and dynamic leader well positioned to either directly deliver or help others deliver on challenging strategic goals leading to increases in growth, efficiency and profitability. Steadfast value system incorporating integrity, transparency, fairness, commitment, magnanimity and humor.
Functional expertise: Strategy Development, Marketing, Distribution Channel Management, Administrative Operations (New Business, Customer Service, Call Centers), Information Systems (Systems Development, Maintenance, Data Center, PBX, Networks, Emerg
Marcadores
insurance strategies
insurance
insurance technology
insurance trends
insurance industry
life insurance
technology
insurance outlook
analytics
insurance service
insurance operations
annuities
big data
insurance it
data mining
social media
customer service
customer engagement
expenses
leveraging technology
technology strategies
claims
insurance analytics
insurance competition
insurance claims
straight through processing
call centers
insurance executives
executives on insurance
insurance survey
call center
insurance differentiation
insurance leadership
insurance social media
competitive differentiation
profitability
insurance strategy
it
insurance and technology
elite 8
insurance compliance
legacy systems
insurance information
cio leadership
life insurance strategies
life insurance outlook
insurance products
e-delivery
insurance data
predictive analytics
service differentiation
call service
call center management
pc insurance
customer satisfaction
iasa
systems
information technology
project management
software development
it implementation
customer awareness
analytics in insurance
analytics maturity
analytics roadmap
paperless processing
e-insurance
new business
digital insurance
stp
claims competitive advantage
claims service
insurace competitive advantage
replacing financial systems
upgrading financial systems
regulatory impacts on systems
financial systems
insurance systems
insurance demographics
life insurance distribution
life insurance products
life insurance service
life insurance trends
insurance distribution
demographics in insurance
insurance overview
service
gamification
performance
operations
agile operations
compliance
change
contact center
service excellence
policyowner service
pc
social media technology
social media implications
insurance service differentiation
insurance competitive position
social media service
change crisis
change management
organizational change
insurance best practices
insurance reorganization
change leadership
insurance change
call center strategies
resource utilization
workload balancing
insurance call centers
insurance servicing
insurance economy
transformational leadership
change manavgement
leadership
leading through crisis
social media power
insurance technolog
expense management
insurance dashboards
insurance metrics
insurance talent gap
analytics strategies
insurance 2012
insurance risk assessment
insurance profits
insurance mobile
mobile devices
technology mobile devices
mobile strategies
legac systems
cio strategies
insurance cio's
insurance cio
insurance awards
cio recognition
insurance content
content management
enterprise content
insurance risk management
coo
coo roundtable
insurance youtube
insurance twitter
insurance linkedin
insurance facebook
social media risks
insurance expenses
insurance regulations
outsourcing
insurance competitive differentiation
insurance commodity services
insurance big data
.claims litigation
fraud
recovery
subrogation
cio
cio trends
it strategy
insurance profitability
life trends
life industry
annuity strategies
e-signatures
insurance processing
optimizing insurance
claims management
image management
e-apps
acord loma
e-signature
electronic insurance
workflow
third party data
property casualty insurance
pc survey
property casualty industry
pc trends
property casualty strategies
pc industry
insurance services
service strategies
annuity insurance
business intelligence
namic
customer experience
market segmentation
social network
social data
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