This was the opening keynote for the Fintech Solutions Summit on June 16, 2020. This presentation was provided by Crowd Resources Consulting LLC, Steve Rader - CEO/Founder. You can book Steve to speak at your event at: https://creative.lifehappenspro.org/speaker-steve-rader/ or https://sites.google.com/crowdresources-consulting.com/home/

1. Adapting to Thrive in Today's
World of Relentless Change
Steve Rader CEO/Founder. Crowd Resources Consulting LLC
Image by Gerd Altmann from Pixabay

2. 2
Last 7 years: Lead open innovation projects
across NASA and other U.S. Federal
Government Agencies
Source: Public NASA Presentation
31 Years: Worked at NASA’s Johnson Space Center
1 Year: approved side-gig sharing
future trends and tools with non-
NASA related businesses.

3. Things are changing
FAST
FASTER
FASTER
FASTER
of Change is
Breaking
Business
Traditional
Now the RATE
Models

4. Scientists in History Whose Discoveries Have Enabled Current Technology

5. The World has Changed Significantly over the Past 20 Years
90% of All Scientists that Have
Ever Lived Are Alive Today
Patents Issued from 1900-2017
PhDs Granted from 1900-2012+

6. General Purpose Computer
Processors/GPUs
CRISPR
Additive
Manufacturing
Materials/Nano-Coatings
Robotics Components
Sensors
Machine Learning Components Open Software Components
Autonomous Vehicles
Complex Manufacturing
Cloud/Quantum Computing
Blockchain
Technology Building Blocks Are Increasing the Rate of Change
6
Photo Credit: Betatype
The increasing rate of change is driven by low cost access to
powerful technology building blocks and tools. Source: Public NASA Presentation

7. RocketMotors
Homes&Buildings
JetEngines
Fabric&Clothing
Medical
Food
Source: Public NASA presentation
Additive Manufacturing

8. BlockchainBanking
FoodSupplyChain
Education
RealEstate
Government
Healthcare

9. PRO
Amazing new technologies that
could result in significant gains
towards solving hard problems
CON
Finding these technologies & solutions
across the growing number of possible
sources is hard
9

10. AI
Automation

11. Digital core built on AI factory model with data
collection, connectivity, and utilization built in that
orchestrates low-friction financial services.
Reference: Competing in the Age of AI, Iansiti & Lakhani, January 2020
3-1-0

12. Experimentation
Platform
Supervised Learning, Unsupervised Learning,
Reinforcement Learning, Other AI, …
Software Enabled Workflows, Compute, Storage,
Analytics
Gather Clean Normalize Integrate
Data Pipeline
Algorithm Development
Reference: Competing in the Age of AI, Iansiti & Lakhani, January 2020 (Harvard Business School)
Infrastructure Development
Productizeand
Deploy
Data
AI
AI Factory at the Core of Modern Enterprises

13. Automation
Rapidly taking over tasks where the work can be done
faster, cheaper or safer than humans
Inexpensive General
Purpose Robots
Autonomous
Vehicles
Divinci Medical
Operations Robot

14. Digital core built on AI factory model with automation, data
collection, connectivity, and utilization built in that
orchestrates low-friction shopping and delivery of goods.
Image Credit: Amazon DayOne Blog Reference: Competing in the Age of AI, Iansiti & Lakhani, January 2020

15. The Rates of Change for
Technology and Associated Knowledge is Increasing
Difficult for Organizations to Innovate and Keep Up with Tech
Advances
Difficult for Organizations to Find Skills and Expertise

16. https://www.aboutamazon.com/working-at-amazon/upskilling-
2025/a-look-at-our-changing-workforceThere is a dramatic change
in the work being done
and the skills needed to do
it!

17. These Changes Are Having
Significant Effects on Business

18. Source: CB Insights

19. Average Lifespan of S&P 500 Listed Companies in Years

20. Organizations now have an increasingly
high risk to remaining
competitive/relevant
and
Organizations MUST innovate!

21. BUT ALSO…
How Human Workers and Organizations
Interact is Changing

22. The Internet and Platform Technologies
have enabled the connection and mobilization of communities
Efficient matching of
needs to solutions
Enables learning and
experience in pursuit of
a passion
Disrupting traditional
business models

23. Open Innovation and Open Talent
aka “Crowdsourcing”
Open Innovation/Talent or crowdsourcing platforms are
bringing together and curating large numbers of people
from all over the world with all types of backgrounds,
skills, and expertise to provide valuable products and
services.

24. Crowd Platforms are Providing Low Friction
Matching at Scale
Extremely Effective at matching skills and knowledge on
new technologies required for innovation.

25. “Curated” Crowd Platform
Offers Crowd Members
• Connection to Others with Common Passion
• Opportunities to Learn, Practice, and Build Skills/Reputation
• Incentives to Contribute: Gold/Guts/Glory/Good
Offers Client Businesses
• Innovative Solutions Driven by Access to
Expertise & Diversity
• On Demand Access to Talent
Efficient Matching
of Crowd Solution
to Client Need via
AI
Challenges
Crowd
Marketplace

26. 26
Software Coders &
Data Scientists
Film-Makers
Engineers &
Designers
1,500,000
100,000
6,500,000
Photo by Cottonbro by Pexels
Data Scientists
7,500,000
Problem Solvers
5,000,000
Problem Solvers
400,000
Problem Solvers
2,000,000
Problem Solvers
80,000
Curated Crowd Platforms
for Open Innovation

27. 27
Problem: Removing grease from potato
chips without breaking them
Challenge: Remove a viscous fluid from
a delicate wafer
Solution: Acoustic vibration at a
resonant frequency of the grease

28. Solution Source: Violinist

29. Case Study: Julian Birkinshaw, MLabnotes, University of London Business School
29
Challenge: Precise
sample quantity & quality
measurement
Result: Solved
Submissions replicated
15 years of R&D

30. Improving Pipeline Bundle Inspection
30
Subsea7 was seeking to improve pipeline inspections.
NineSigma Challenge Result: Found a technology a fraction of the size that
performs inspections over 100x faster that will be much less expensive to
operate.
This new technology was poised to transform the industry.

31. 122 654 89 5
Coders Submitted Solutions Different Approaches
Identified
Winning Countries
US, Russia, France, Egypt, Belgium
Improve on NIH MegaBlast algorithm
for nucleotide sequence alignment
Winning solution performs 120x faster
ANTIBODY SEQUENCE ANNOTATION
The Challenge
Improve on NIH MegaBlast algorithm
for nucleotide sequence alignment
Source:
31
47 min.
$120K
1 year
Development
4.3 hours
$2M+
Multi-year
Development
16 sec.
$6K Prize
14 Day
Challenge

32. “The Emerging Open
Workforce”
Source The Human Cloud, the Gig Economy, & the
Transformation of Work Report by Staffing Industry Analysts
(www.staffingindustry.com) 2017
We are in the midst of a
significant shift in how
work is performed and
how organizations will
get work done.

33. Open talent platforms
are providing
individuals
opportunities at all skill
levels

34. Open talent platforms
are also providing high
end expertise on
demand.

35. Source: Freelancing in America 2017
Edelman Intelligence – commissioned by Upwork and Freelancers Union
Growth in Freelancer Workforce is 3X the Overall Workforce
"41.5% of the average organization’s total
workforce is comprised of non-employee
labor, a figure that is nearly double what it
was roughly seven years ago"
- Christopher Dwyer, VP of Research at Ardent Partners, 2019

36. Source: Freelancing in America 2017
Edelman Intelligence – commissioned by Upwork and Freelancers Union
If Trends Continue, Freelancers will Become the U.S. Workforce
Majority in Less than a Decade
The COVID-19
Pandemic has
accelerated this
trend.

37. 6/16/2020
Nearly 2/3 Report Making More Money Freelancing

38. 6/16/2020
1/3 Say They Would Not Take a Traditional Job
No Matter How Much They Were Offered

39. Lifelong Learning is Now Mandatory to Keep Up

40. Freelance/Gig/Crowd workers model for lifelong learning
far surpasses training offered in large organizations

41. Recent Developments

42. The Emerging Open Workforce
On-Demand and Persistent
Available both Globally and Locally
Grunt Workers and Experienced Experts
Lifelong Learners Up to Speed on the Latest Tech
Workforce Platforms Providing Low Friction Access
Source: Public NASA presentation

43. Overhead Costs Per Employee
Can Range from 1.5 - 2.7X
Their Salary.
Human Resources, Payroll & Benefits, Facilities,
Security, Training
Average Worker Productivity
is less than 3 hours per
day (37%)
Traditional Organizations
HR & Management optimizing &
developing workforce to accomplish
organization’s goals
Open Labor Platforms
Are replacing part of that model by
using AI matching to provide client
and worker optimal tasking
experience while allowing worker
flexibility for life-long-learning and
work/life balance
Economics Will
Drive the Change

44. “OPEN” is the Future and
“INNOVATION” is No Longer Optional
Crowds, gig-workers, freelancers are a rapidly growing
resource with increasing capabilities
Curated communities are attracting passion and building
expertise and skills
Open methods are extremely effective for accessing
valuable innovations
Those that fail to innovate will be left behind

45. Adapt and Leverage Emerging Open Talent and
Open Innovation Platforms
The Takeaways
To Stay Competitive and Thrive in
Today’s World of Relentless Change
Complete the Digital Transformation that includes AI and Automation

46. Recommended Reading

47. Thank You
E-Mail: steve@crowdresources-consulting.com
Web: http://www.crowdresources-consulting.com
Twitter: @steverader
LinkedIn: steve-rader-92b7754/
Steve Rader Crowd Resources Consulting LLC