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#pctgr
@MichaelJFoxOrg
THE MICHAEL J. FOX
FOUNDATION FOR
PARKINSON’S
RESEARCH
Use of Social Media in Clinical
Research
#pctgr
@MichaelJFoxOrg
2
• Listening and Engagement
• Community Outreach
• Appendix
• Anatomy of Twitter
• Question and Answer
AGENDA
#pctgr
@MichaelJFoxOrg
3
Our Mission
To accelerate the development of improved therapies, and
ultimately a cure, for people living with Parkinson’s disease today.
Vital Stats
» Founded in 2000 by actor Michael J. Fox
» Public charity
» 58,000 donors in 2013
(individuals, corporations, nonprofits)
» No chapters: team of 90 based in NYC
» 1,500 grassroots fundraisers reaching
100,000 supporters worldwide in 2013
» $450 million in research funded to date
» $71 million in research grants funded in 2013
» 1,300 projects funded to date
» 450 active grants in current portfolio
» 30% of funded project are outside of the U.S.
» Fund academics, biotechs and pharma
THE MICHAEL J. FOX FOUNDATION IS
THE WORLD’S LARGEST NONPROFIT
FUNDER OF PARKINSON'S RESEARCH
#pctgr
@MichaelJFoxOrg
4
PROVIDE OPPORTUNITIES TO
PARTICIPATE IN RESEARCH
Parkinson’s Progression Markers Initiative
$60 million observational study to identify one or more biomarkers of PD progression
» Largest PD biomarker collaboration including MJFF and fifteen industry partners
» Original cohort enrollment complete (423 PD, 196 controls)
» Launched recruitment of 100-subject prodromal cohort in 2013
» Launched recruitment of genetics cohort studying alpha-synuclein and LRRK2 in 2014
Fox Trial Finder
Online clinical trials matching and patient engagement tool
» 27,000+ registered volunteers (75% PD, 25% controls)
» 300 actively recruiting trials at 700+ sites worldwide
» Available to volunteers and researchers worldwide and in five languages
» Active partnerships with leaders in PD research in Austria, Germany, France, Italy and Spain
#pctgr
@MichaelJFoxOrg
5
Scale outreach to the patient
community
• Educate on need for clinical trial
participants
• Demystify the volunteer experience
• Provide opportunities to participate in
research
• Encourage Fox Trial Finder
registration
• Promote trials through geotargeted
outreach
WHY MJFF USES SOCIAL MEDIA
#pctgr
@MichaelJFoxOrg
LISTENING AND
ENGAGEMENT
#pctgr
@MichaelJFoxOrg
7
LISTEN TO YOUR COMMUNITY
Identify where your community congregates on social media and listen to what they are saying.
Provide feedback and encouragement where appropriate. Be prepared for negative responses.
#pctgr
@MichaelJFoxOrg
8
Ask questions, share opportunities and be prepared to provide your community with a platform
to share their experience.
AMPLIFY COMMUNITY EXPERIENCE
#pctgr
@MichaelJFoxOrg
9
We encouraged this user to take pictures during her trial visit. This post was a result of that
request.
ASK YOUR VOLUNTEERS TO SHARE
#pctgr
@MichaelJFoxOrg
10
Originally shared on Instagram, we repurposed this photo with our Facebook audience.
REPURPOSE CONTENT
#pctgr
@MichaelJFoxOrg
11
EXPERIMENT: TRIAL AND ERROR
Not every social initiative we launch is successful. We introduced a hashtag, #TrialsFair, during
our NYC Trials Fair event and only the Foundation contributed tweets.
#pctgr
@MichaelJFoxOrg
COMMUNITY
OUTREACH
#pctgr
@MichaelJFoxOrg
13
Supporting www.foxtrialfinder.org
• To celebrate Michael J. Fox’s 51st birthday
on June 9, 2012, we asked our Facebook
fans to recruit 5 friends to sign up for Fox
Trial Finder, the Foundation’s clinical trial
online matching tool.
• The campaign ran for 3 days and was
supported by Facebook and Twitter
updates.
MICHAEL J. FOX’S BIRTHDAY
#pctgr
@MichaelJFoxOrg
14
Cross channel marketing
• Updates supporting the 3-day campaign
were viewed by 128,353 Facebook users
and received a total of 4,899 likes, 534
comments, and 712 shares.
• Facebook and Twitter directed over 1,800
visitors to Fox Trial Finder and led to 185
profiles created
• 65% of registrants had Parkinson’s
disease
MICHAEL J. FOX’S BIRTHDAY
#pctgr
@MichaelJFoxOrg
15
Best Practices
• Be social
• Use social concepts and contests,
like “Caption this:”
• Talk like your audience: No jargon
• Share updates on your progress and
thank your community
MICHAEL J. FOX’S BIRTHDAY
#pctgr
@MichaelJFoxOrg
16
Hosted December 2013 with Forbes
journalist Matthew Herper
• Featured representatives
from NINDS, Alzheimer’s Prevention Initiative,
the Institute for Neurological Disorders (IND),
and experts from The Michael J. Fox
Foundation Clinical Trial Strategy team.
• 93 individuals shared 626 tweets around the
subject of clinical trial recruitment and
generated 4,511,504 impressions.
• The chat trended in the United States. A trend
on Twitter refers to a hashtag-driven topic that
is immediately popular at a particular time.
TWITTER CHAT: #FOXCHAT
#pctgr
@MichaelJFoxOrg
17
Best practices
• Select a moderator who is not only
knowledgeable but has a large audience
• Prepare 8 – 10 questions in advance, give your
audience 2 – 4 minutes to respond to each
question or topic
• Prior to scheduling and promoting your chat,
identify influential community members and
make sure they can participate
• Promote your chat outside of Twitter, share on
your website and email lists
• Use the last 5 minutes of the chat for
participants to share materials and self promote
their work.
TWITTER CHAT: #FOXCHAT
#pctgr
@MichaelJFoxOrg
18
G-PPMI outreach to Jewish
Communities
• Networks we identified:
• Mommy bloggers
• Community centers
• Meetup.com groups
• ShulLists
• Best Practices
• Make it easy for folks to help
• Draft social copy
• Track their activity
• Use tracked links or forms
• Build a relationship
• Report back on progress and
impact
• Thank them for their help!
FIND BLOGGERS AND INFLUENCERS
#pctgr
@MichaelJFoxOrg
APPENDIX
#pctgr
@MichaelJFoxOrg
20
• Twitter is a real-time information network
that connects you to the latest stories,
ideas, opinions and news about what you
find interesting
• At the heart of Twitter are small bursts of
information called Tweets.
• Each Tweet is 140 characters long
WHAT IS TWITTER?
#pctgr
@MichaelJFoxOrg
21
ANATOMY OF TWITTER: DESKTOP
TIMELINE
News feed or timeline
Write a post
Write a post
Suggestions on
accounts to follow
#pctgr
@MichaelJFoxOrg
2222
ANATOMY OF TWITTER: MOBILE
TIMELINE
News feed or timeline
Write a post
#pctgr
@MichaelJFoxOrg
23
ANATOMY OF TWITTER: A TWEET
User name and Twitter Handle
Time stamp and date posted
1-button to retweet a
message with comment
Favorite a tweet to demonstrate that
you like it, you think it is funny, you
agree with the sentiment or to
bookmark it for easy access
#pctgr
@MichaelJFoxOrg
24
ANATOMY OF TWITTER: HASHTAG
The # symbol, called a hashtag, is used to mark keywords
or topics in a Tweet. It was created organically by Twitter
users as a way to categorize messages.
#pctgr
@MichaelJFoxOrg 25
ANATOMY OF A TWEET: RETWEET
RT = Retweet.
The source of the original
tweet.
Link preview
#pctgr
@MichaelJFoxOrg
26
ANATOMY OF A TWEET: MODIFIED
RETWEET MT = Modified Tweet. The
original tweet has been
edited to fit 140 characters
and/or meaning.
The author’s initials. Used often on
accounts that are managed by a team.
#pctgr
@MichaelJFoxOrg
27
Only people who follow @MichaelJFoxOrg and @Overjoyed4life will see this tweet.
ANATOMY OF A TWEET: @REPLY
#pctgr
@MichaelJFoxOrg
28
When starting tweets with a @UserName, place a period before the name to ensure it displays
in your followers timeline.
ANATOMY OF A TWEET: .@MENTION
#pctgr
@MichaelJFoxOrg
29
• Twitter’s search function will highlight
relevant accounts and match based on
keywords
• Search [Keyword] and “Twitter” on Google
to quickly identify user accounts
ANATOMY OF TWITTER: SEARCH
#pctgr
@MichaelJFoxOrg
30
Follow Brian Fiske, VP of Research Operations at The Foundation: @bkfiske
• Choose a simple username
• Select a clear hi-res photo
• To include in your bio:
• Job title, @[Twitter handle of
employer]
• Interests (Bio, Chemistry, Running)
• Link to your LinkedIn profile or
professional bio
• You can include. But don’t feel obligated:
• Tweets do not reflect my employer
• RTs are not endorsements
GET STARTED: REGISTER
#pctgr
@MichaelJFoxOrg
31
You don’t have to tweet
For example, my dad, @SkiChas, uses Twitter as a news source. He doesn’t tweet, but he
follows accounts that offer relevant information, like the ski report.
• Follow relevant accounts:
• Media
• Patient communities
• Industry peers
• Regulatory organizations
• Thought leaders
• When you’re ready to start tweeting:
• Respond to comments with your
own opinion or ask questions
GET STARTED: FOLLOW ALONG

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The Michael J. Fox Foundation for Parkinson's Research Use of Social Media in Clinical Research

  • 1. #pctgr @MichaelJFoxOrg THE MICHAEL J. FOX FOUNDATION FOR PARKINSON’S RESEARCH Use of Social Media in Clinical Research
  • 2. #pctgr @MichaelJFoxOrg 2 • Listening and Engagement • Community Outreach • Appendix • Anatomy of Twitter • Question and Answer AGENDA
  • 3. #pctgr @MichaelJFoxOrg 3 Our Mission To accelerate the development of improved therapies, and ultimately a cure, for people living with Parkinson’s disease today. Vital Stats » Founded in 2000 by actor Michael J. Fox » Public charity » 58,000 donors in 2013 (individuals, corporations, nonprofits) » No chapters: team of 90 based in NYC » 1,500 grassroots fundraisers reaching 100,000 supporters worldwide in 2013 » $450 million in research funded to date » $71 million in research grants funded in 2013 » 1,300 projects funded to date » 450 active grants in current portfolio » 30% of funded project are outside of the U.S. » Fund academics, biotechs and pharma THE MICHAEL J. FOX FOUNDATION IS THE WORLD’S LARGEST NONPROFIT FUNDER OF PARKINSON'S RESEARCH
  • 4. #pctgr @MichaelJFoxOrg 4 PROVIDE OPPORTUNITIES TO PARTICIPATE IN RESEARCH Parkinson’s Progression Markers Initiative $60 million observational study to identify one or more biomarkers of PD progression » Largest PD biomarker collaboration including MJFF and fifteen industry partners » Original cohort enrollment complete (423 PD, 196 controls) » Launched recruitment of 100-subject prodromal cohort in 2013 » Launched recruitment of genetics cohort studying alpha-synuclein and LRRK2 in 2014 Fox Trial Finder Online clinical trials matching and patient engagement tool » 27,000+ registered volunteers (75% PD, 25% controls) » 300 actively recruiting trials at 700+ sites worldwide » Available to volunteers and researchers worldwide and in five languages » Active partnerships with leaders in PD research in Austria, Germany, France, Italy and Spain
  • 5. #pctgr @MichaelJFoxOrg 5 Scale outreach to the patient community • Educate on need for clinical trial participants • Demystify the volunteer experience • Provide opportunities to participate in research • Encourage Fox Trial Finder registration • Promote trials through geotargeted outreach WHY MJFF USES SOCIAL MEDIA
  • 7. #pctgr @MichaelJFoxOrg 7 LISTEN TO YOUR COMMUNITY Identify where your community congregates on social media and listen to what they are saying. Provide feedback and encouragement where appropriate. Be prepared for negative responses.
  • 8. #pctgr @MichaelJFoxOrg 8 Ask questions, share opportunities and be prepared to provide your community with a platform to share their experience. AMPLIFY COMMUNITY EXPERIENCE
  • 9. #pctgr @MichaelJFoxOrg 9 We encouraged this user to take pictures during her trial visit. This post was a result of that request. ASK YOUR VOLUNTEERS TO SHARE
  • 10. #pctgr @MichaelJFoxOrg 10 Originally shared on Instagram, we repurposed this photo with our Facebook audience. REPURPOSE CONTENT
  • 11. #pctgr @MichaelJFoxOrg 11 EXPERIMENT: TRIAL AND ERROR Not every social initiative we launch is successful. We introduced a hashtag, #TrialsFair, during our NYC Trials Fair event and only the Foundation contributed tweets.
  • 13. #pctgr @MichaelJFoxOrg 13 Supporting www.foxtrialfinder.org • To celebrate Michael J. Fox’s 51st birthday on June 9, 2012, we asked our Facebook fans to recruit 5 friends to sign up for Fox Trial Finder, the Foundation’s clinical trial online matching tool. • The campaign ran for 3 days and was supported by Facebook and Twitter updates. MICHAEL J. FOX’S BIRTHDAY
  • 14. #pctgr @MichaelJFoxOrg 14 Cross channel marketing • Updates supporting the 3-day campaign were viewed by 128,353 Facebook users and received a total of 4,899 likes, 534 comments, and 712 shares. • Facebook and Twitter directed over 1,800 visitors to Fox Trial Finder and led to 185 profiles created • 65% of registrants had Parkinson’s disease MICHAEL J. FOX’S BIRTHDAY
  • 15. #pctgr @MichaelJFoxOrg 15 Best Practices • Be social • Use social concepts and contests, like “Caption this:” • Talk like your audience: No jargon • Share updates on your progress and thank your community MICHAEL J. FOX’S BIRTHDAY
  • 16. #pctgr @MichaelJFoxOrg 16 Hosted December 2013 with Forbes journalist Matthew Herper • Featured representatives from NINDS, Alzheimer’s Prevention Initiative, the Institute for Neurological Disorders (IND), and experts from The Michael J. Fox Foundation Clinical Trial Strategy team. • 93 individuals shared 626 tweets around the subject of clinical trial recruitment and generated 4,511,504 impressions. • The chat trended in the United States. A trend on Twitter refers to a hashtag-driven topic that is immediately popular at a particular time. TWITTER CHAT: #FOXCHAT
  • 17. #pctgr @MichaelJFoxOrg 17 Best practices • Select a moderator who is not only knowledgeable but has a large audience • Prepare 8 – 10 questions in advance, give your audience 2 – 4 minutes to respond to each question or topic • Prior to scheduling and promoting your chat, identify influential community members and make sure they can participate • Promote your chat outside of Twitter, share on your website and email lists • Use the last 5 minutes of the chat for participants to share materials and self promote their work. TWITTER CHAT: #FOXCHAT
  • 18. #pctgr @MichaelJFoxOrg 18 G-PPMI outreach to Jewish Communities • Networks we identified: • Mommy bloggers • Community centers • Meetup.com groups • ShulLists • Best Practices • Make it easy for folks to help • Draft social copy • Track their activity • Use tracked links or forms • Build a relationship • Report back on progress and impact • Thank them for their help! FIND BLOGGERS AND INFLUENCERS
  • 20. #pctgr @MichaelJFoxOrg 20 • Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting • At the heart of Twitter are small bursts of information called Tweets. • Each Tweet is 140 characters long WHAT IS TWITTER?
  • 21. #pctgr @MichaelJFoxOrg 21 ANATOMY OF TWITTER: DESKTOP TIMELINE News feed or timeline Write a post Write a post Suggestions on accounts to follow
  • 22. #pctgr @MichaelJFoxOrg 2222 ANATOMY OF TWITTER: MOBILE TIMELINE News feed or timeline Write a post
  • 23. #pctgr @MichaelJFoxOrg 23 ANATOMY OF TWITTER: A TWEET User name and Twitter Handle Time stamp and date posted 1-button to retweet a message with comment Favorite a tweet to demonstrate that you like it, you think it is funny, you agree with the sentiment or to bookmark it for easy access
  • 24. #pctgr @MichaelJFoxOrg 24 ANATOMY OF TWITTER: HASHTAG The # symbol, called a hashtag, is used to mark keywords or topics in a Tweet. It was created organically by Twitter users as a way to categorize messages.
  • 25. #pctgr @MichaelJFoxOrg 25 ANATOMY OF A TWEET: RETWEET RT = Retweet. The source of the original tweet. Link preview
  • 26. #pctgr @MichaelJFoxOrg 26 ANATOMY OF A TWEET: MODIFIED RETWEET MT = Modified Tweet. The original tweet has been edited to fit 140 characters and/or meaning. The author’s initials. Used often on accounts that are managed by a team.
  • 27. #pctgr @MichaelJFoxOrg 27 Only people who follow @MichaelJFoxOrg and @Overjoyed4life will see this tweet. ANATOMY OF A TWEET: @REPLY
  • 28. #pctgr @MichaelJFoxOrg 28 When starting tweets with a @UserName, place a period before the name to ensure it displays in your followers timeline. ANATOMY OF A TWEET: .@MENTION
  • 29. #pctgr @MichaelJFoxOrg 29 • Twitter’s search function will highlight relevant accounts and match based on keywords • Search [Keyword] and “Twitter” on Google to quickly identify user accounts ANATOMY OF TWITTER: SEARCH
  • 30. #pctgr @MichaelJFoxOrg 30 Follow Brian Fiske, VP of Research Operations at The Foundation: @bkfiske • Choose a simple username • Select a clear hi-res photo • To include in your bio: • Job title, @[Twitter handle of employer] • Interests (Bio, Chemistry, Running) • Link to your LinkedIn profile or professional bio • You can include. But don’t feel obligated: • Tweets do not reflect my employer • RTs are not endorsements GET STARTED: REGISTER
  • 31. #pctgr @MichaelJFoxOrg 31 You don’t have to tweet For example, my dad, @SkiChas, uses Twitter as a news source. He doesn’t tweet, but he follows accounts that offer relevant information, like the ski report. • Follow relevant accounts: • Media • Patient communities • Industry peers • Regulatory organizations • Thought leaders • When you’re ready to start tweeting: • Respond to comments with your own opinion or ask questions GET STARTED: FOLLOW ALONG