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Oh, that exists?
And... there’s actually a job for it?
Hello!
I’m Roseann Stempinski
Formally, I introduce myself as an
EXPERIENCE DESIGNER & STRATEGIST
GRAPHIC
DESIGN
BRAND
STRATEGY
INDUSTRIAL
DESIGN (CCA)
EXPERIENCE
DESIGN & STRATEGY
1998 2001 2004 2007 TODAY
Over the years, I’ve worn various design hats
Ethnographer • Design Strategist • Interaction Designer • Systems Thinker & Doer
User Experience Designer • Product Designer • Brand Strategist • Graphic Designer
Worked with many different companies
Packaging Design
Product Concept Design
Digital Product Design
Design Systems
Design Strategy & Ethnography
What is design to you?
“Creating good function and form
for things or experiences.”
Jacquelyn
BUSINESS ENTREPRENEUR
“A creative problem solving
practice that focuses on the
needs of an audience.”
Armando
INNOVATION LEADER
“Design is intent.
The intention of space/
object/ interaction.”
Tirsh
PRODUCT DESIGNER  FABRICATOR
AESTHETIC
FUNCTION
HUMAN
UNDERSTANDING
PROBLEM SOLVING
Design is like an iceberg
Why is design important?
Design can solve problems
image: TARGET
Design can surprise  delight
image: MUJI
Design can entertain
image: KULULA AIR
Design can motivate
image: PRUDENTIAL
What design careers exist?
SPACES
SERVICES
THINGS
COMMUNICATION
Several basic design career paths
WHY? WHAT IF? WHAT? HOW?
Share a process continuum
Why do/ don’t
people____?
Business, Design,
Psychology, Sociology
 Anthropology converge
Design Researcher
Design Strategist
WHY? WHAT IF? WHAT? HOW?
Share a process continuum
How might we
____?
Why do/ don’t
people____?
Brainstorming
Concept generation
Business, Design,
Psychology, Sociology
 Anthropology converge
Design Strategist
Designers of all
disciplines
Design Researcher
Design Strategist
WHY? WHAT IF? WHAT? HOW?
Share a process continuum
How might we
____?
Why do/ don’t
people____?
Mediums to leverage
Rationale
Brainstorming
Concept generation
Business, Design,
Psychology, Sociology
 Anthropology converge
What form(s)
should this take?
Design Strategist
Designers of all
disciplines
Experience Designer
User Experience Designer
Service Designer
Product Designer
Interaction Designer
Art Director
Graphic Designer
Design Researcher
Design Strategist
WHY? WHAT IF? WHAT? HOW?
Share a process continuum
How might we
____?
Why do/ don’t
people____?
Aesthetic
Craft
Implementation
Mediums to leverage
Rationale
Brainstorming
Concept generation
Business, Design,
Psychology, Sociology
 Anthropology converge
What form(s)
should this take?
Details.
Details.
Details.
Design Strategist
Designers of all
disciplines
Experience Designer
User Experience Designer
Service Designer
Product Designer
Interaction Designer
Art Director
Graphic Designer
Art Director
Graphic Designer
Information Designer
Information Architect
Fabricator
Production Designer
Design Researcher
Design Strategist
WHY? WHAT IF? WHAT? HOW?
Share a process continuum
DESIGN RESEARCHER
Observe people within their culture to understand
needs  uncover design opportunities.
WHY? WHAT IF? WHAT? HOW?
images: THOUGHTLESS ACTS, JANE FULTON SURI +IDEO
Anthropology, Sociology, Psychology,
Human-Computer Interaction, Journalism
DESIGN STRATEGIST
Determine what to make  do, why  how to
innovate contextually by aligning business
goals with people’s needs.
WHY? WHAT IF? WHAT? HOW?
Business, Anthropology,
Sociology, Psychologyimage: ADAPTIVE PATH
SERVICE DESIGNER
Plan  organize people, infrastructure, communication
 material components of a service to improve its
quality  the interaction between the service provider
 their customers.
WHY? WHAT IF? WHAT? HOW?
Business, Anthropology, Sociology,
Psychology, Industrial Engineeringimage: SARAH KHALID
WHY? WHAT IF? WHAT? HOW?
INDUSTRIAL DESIGNER
Create  craft physical products for people by
combining functionality, relevance  commercial
viability with visual  emotional appeal.
Anthropology, Sociology,
Engineeringimages: AMMUNITION GROUP  ORAL B
WHY? WHAT IF? WHAT? HOW?
DIGITAL PRODUCT
DESIGNER
Create  craft digital products for people, by
businesses by combining functionality, relevance 
commercial viability with visual  emotional appeal.
Anthropology, Sociology,
Engineeringimage: EVERNOTE
WHY? WHAT IF? WHAT? HOW?
USER EXPERIENCE (UX)
DESIGNER
Enhance satisfaction with a product experience by
improving the ease of use  pleasure provided in
the interaction between the person  the product.
Anthropology, Sociology,
Engineeringimage: INTUIT
ART DIRECTOR
Create the concepts, visual style  imagery in
advertising  brand campaigns that can manifest
in numerous ways online  offline.
WHY? WHAT IF? WHAT? HOW?
images: THE META PICTURE
Anthropology, Sociology, Psychology,
Writing, Journalism
GRAPHIC DESIGNER
Make information visually appealing through words
 typography, images, colors, /or graphic forms.
WHY? WHAT IF? WHAT? HOW?
images: FASTCO DESIGN
Anthropology, Sociology, Psychology,
Human-Computer Interaction, Journalism
INFORMATION DESIGNER
Present information to be understood effectively 
efficiently, as well as beautifully.
WHY? WHAT IF? WHAT? HOW?
images: CORE77  WEANDTHECOLOR.COM
Statistics, Journalism,
Political Science
So, now what?
“Practice safe design:
Use a concept.”
Petrula Vrontikis
GRAPHIC DESIGNER, AUTHOR, PROFESSOR
Roseann Stempinski
stem-design.com
Thank you for your time  interest.

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Oh! That exists. And... there's actually a job for it?

  • 1. Oh, that exists? And... there’s actually a job for it?
  • 2. Hello! I’m Roseann Stempinski Formally, I introduce myself as an EXPERIENCE DESIGNER & STRATEGIST
  • 3. GRAPHIC DESIGN BRAND STRATEGY INDUSTRIAL DESIGN (CCA) EXPERIENCE DESIGN & STRATEGY 1998 2001 2004 2007 TODAY Over the years, I’ve worn various design hats Ethnographer • Design Strategist • Interaction Designer • Systems Thinker & Doer User Experience Designer • Product Designer • Brand Strategist • Graphic Designer
  • 4. Worked with many different companies
  • 9. Design Strategy & Ethnography
  • 10. What is design to you?
  • 11. “Creating good function and form for things or experiences.” Jacquelyn BUSINESS ENTREPRENEUR “A creative problem solving practice that focuses on the needs of an audience.” Armando INNOVATION LEADER “Design is intent. The intention of space/ object/ interaction.” Tirsh PRODUCT DESIGNER FABRICATOR
  • 13. Why is design important?
  • 14. Design can solve problems image: TARGET
  • 15. Design can surprise delight image: MUJI
  • 20. WHY? WHAT IF? WHAT? HOW? Share a process continuum
  • 21. Why do/ don’t people____? Business, Design, Psychology, Sociology Anthropology converge Design Researcher Design Strategist WHY? WHAT IF? WHAT? HOW? Share a process continuum
  • 22. How might we ____? Why do/ don’t people____? Brainstorming Concept generation Business, Design, Psychology, Sociology Anthropology converge Design Strategist Designers of all disciplines Design Researcher Design Strategist WHY? WHAT IF? WHAT? HOW? Share a process continuum
  • 23. How might we ____? Why do/ don’t people____? Mediums to leverage Rationale Brainstorming Concept generation Business, Design, Psychology, Sociology Anthropology converge What form(s) should this take? Design Strategist Designers of all disciplines Experience Designer User Experience Designer Service Designer Product Designer Interaction Designer Art Director Graphic Designer Design Researcher Design Strategist WHY? WHAT IF? WHAT? HOW? Share a process continuum
  • 24. How might we ____? Why do/ don’t people____? Aesthetic Craft Implementation Mediums to leverage Rationale Brainstorming Concept generation Business, Design, Psychology, Sociology Anthropology converge What form(s) should this take? Details. Details. Details. Design Strategist Designers of all disciplines Experience Designer User Experience Designer Service Designer Product Designer Interaction Designer Art Director Graphic Designer Art Director Graphic Designer Information Designer Information Architect Fabricator Production Designer Design Researcher Design Strategist WHY? WHAT IF? WHAT? HOW? Share a process continuum
  • 25. DESIGN RESEARCHER Observe people within their culture to understand needs uncover design opportunities. WHY? WHAT IF? WHAT? HOW? images: THOUGHTLESS ACTS, JANE FULTON SURI +IDEO Anthropology, Sociology, Psychology, Human-Computer Interaction, Journalism
  • 26. DESIGN STRATEGIST Determine what to make do, why how to innovate contextually by aligning business goals with people’s needs. WHY? WHAT IF? WHAT? HOW? Business, Anthropology, Sociology, Psychologyimage: ADAPTIVE PATH
  • 27. SERVICE DESIGNER Plan organize people, infrastructure, communication material components of a service to improve its quality the interaction between the service provider their customers. WHY? WHAT IF? WHAT? HOW? Business, Anthropology, Sociology, Psychology, Industrial Engineeringimage: SARAH KHALID
  • 28. WHY? WHAT IF? WHAT? HOW? INDUSTRIAL DESIGNER Create craft physical products for people by combining functionality, relevance commercial viability with visual emotional appeal. Anthropology, Sociology, Engineeringimages: AMMUNITION GROUP ORAL B
  • 29. WHY? WHAT IF? WHAT? HOW? DIGITAL PRODUCT DESIGNER Create craft digital products for people, by businesses by combining functionality, relevance commercial viability with visual emotional appeal. Anthropology, Sociology, Engineeringimage: EVERNOTE
  • 30. WHY? WHAT IF? WHAT? HOW? USER EXPERIENCE (UX) DESIGNER Enhance satisfaction with a product experience by improving the ease of use pleasure provided in the interaction between the person the product. Anthropology, Sociology, Engineeringimage: INTUIT
  • 31. ART DIRECTOR Create the concepts, visual style imagery in advertising brand campaigns that can manifest in numerous ways online offline. WHY? WHAT IF? WHAT? HOW? images: THE META PICTURE Anthropology, Sociology, Psychology, Writing, Journalism
  • 32. GRAPHIC DESIGNER Make information visually appealing through words typography, images, colors, /or graphic forms. WHY? WHAT IF? WHAT? HOW? images: FASTCO DESIGN Anthropology, Sociology, Psychology, Human-Computer Interaction, Journalism
  • 33. INFORMATION DESIGNER Present information to be understood effectively efficiently, as well as beautifully. WHY? WHAT IF? WHAT? HOW? images: CORE77 WEANDTHECOLOR.COM Statistics, Journalism, Political Science
  • 35. “Practice safe design: Use a concept.” Petrula Vrontikis GRAPHIC DESIGNER, AUTHOR, PROFESSOR