Presentation from Agile Tour Bangkok 2016 Date : 28 October 2016 Speaker : Pondd Suwitcha Session Name : Agile Witout a Name

1. Agile without a name
Agile Tour Thailand 2016

2. Hi, My name is
Pondd
Growth Hacker
Agile Practitioner
Blogger
Guest Lecturer

3. Let me get to know you guys a little
What about you?

8. Newton's 3rd laws of motion
When one body exerts a force on a second body,
the second body simultaneously exerts
a force equal in magnitude and opposite in direction on the first body.

9. Newton's 3rd laws of motion
When one body exerts a force on a second body,
the second body simultaneously exerts
a force equal in magnitude and opposite in direction on the first body.
True in objects
Also True in
people

10. Agile
UX
Design Sprint
TDD
BDD
DevOps
SixSigma
CMMi
ETC
Let’s do

11. First ask yourself Why?

15. What are you solving for ?

17. Elevator pitch
Imagine you are in the same elevator with your CEO.
Explain what is “Agile” to a person next to you.

18. Well done, ready to save the world?

19. Design Sprint
- Day 0 -

20. Fellowship of the Bump

22. Welcome to
the sprint!

23. ParticipantsRole Prep Day 1 byDay 2 Day 3 Day 4 Day 5 Retro
Decider (Cameo) Tiwa
Organizer, Decider O
Organizer, Facilitator Pondd
Facilitator Net
Designer Noon
Product Eak
Engineer Chai
Customer Boong, Mink
Business Boyle
Marketing p’Chai
Visiting business expert p’Aor
Visiting marketing expert Ann
Visiting product expert Phorn

24. You’re gonna
build & test a
realistic prototype
in 5 days.

25. Now, some
quick ground
rules:

26. 1.
The Facilitator
is in charge of
the schedule.

27. 2.
The Decider
makes all
tough decisions.

28. 3.
No devices in the room.

29. 3.
No devices in the room.
(You can use them at breaks. Or step out of the room any time.)

30. Preview of the
sprint:

33. Nobody knows
everything, so
you’ll share info.

34. Ask the experts
Talk to one person at a time and take notes.

35. Make a map
This will be a simple diagram with around 5-15 steps.

36. Pick a target
Choose a customer type and a focus on the map.

38. Group brainstorms
don’t work, so
you’ll sketch alone.

39. Sketch
The process goes step-by-step to make it easy.

40. Your sketches
will look like
this:

43. You’ll make fast
decisions without
groupthink or sales
pitches.

44. Sticky decision
Choose the best sketches
with silent review and structured critique.

45. Turn the winning
sketches into a
storyboard:

48. How real is real?

50. If your product is on a
screen,
try tools like
Keynote or PowerPoint and
InVision or Marvel.

51. If it’s a
physical space,
modify an
existing space.

53. 5 customer
interviews are
enough to reveal
big patterns.

54. Interview 5 customers, 1:1.

55. The team watches over
video from another room.

56. At the end of the
sprint, you’ll
know what to do
next.

57. Okay,
let’s do it!

58. How can we increase
Bump?

59. This is how I saw myself

60. This is how they see me

61. If the push back is strong when you push strong
Then
Push gently

62. If the push back is strong when you push strong
Then
Push gently
Push without a name

63. How ?

64. Measure

66. “Is God willing to prevent evil, but not able? Then he is
not Omnipotent.
Is he able, but not willing? Then he is Malevolent.
Is he both able and willing? Then whence cometh Evil?
Is he neither able nor willing? Then why call him God?”
― Riddle of Epicurus (341 BC)

67. “Is God willing to prevent evil, but not able? Then he is
not Omnipotent.
Is he able, but not willing? Then he is Malevolent.
Is he both able and willing? Then whence cometh Evil?
Is he neither able nor willing? Then why call him God?”
― Riddle of Epicurus (341 BC)

68. Thor Willing
Not
Willing
Able
Why evil
exist? Evil
Not
Able
Not
powerful
Why call
him god?

69. Willing
Not
Willing
Able
Not
Able

70. Willing
Not
Willing
Able
Not Able Group A

71. Willing
Not
Willing
Able
Not Able Group B Group A

72. Willing
Not
Willing
Able Group C
Not Able Group B Group A

73. Willing
Not
Willing
Able Group D Group C
Not Able Group B Group A

74. Willing
Not
Willing
Able Group D Group C
Not Able Group B Group A

75. Group A - Not Willing, Not Able
Character
- Not performing task
- Intimidate by task
- Unclear about directions
- Procrastinating
- Unfinished tasks
- Questioning task
- Avoidance
- Defensive or discomfort
How to communicate
- Be specifics
- Role definition
- One way communication
- Leader-made decisions
- Close supervision and accountability
- Incremental instruction
- Keep it simple
Effective
- Guiding
- Telling
- Directing
- Instructing
Not Effective
- Demanding
- Demeaning
- Dominating
- Attacking

76. Group B - Willing, Not Able
Character
- Anxious or excited
- Interested and responsive
- Demonstrating
- Receptive to input
- Attentive
- Enthusiastic
- New task - no experience
How to communicate
- Proving - who, what, how and why
- Explaining decisions and allow opportunity for
clarification
- Two-way dialogue
- Leader-made decisions
- Ask questions to clarify
- Reinforce small improvements
Effective
- Explaining
- Selling
- Persuading
- Clarifying
Not Effective
- Manipulating
- Preaching
- Defending
- Rationalizing

77. Group C - Not Willing, Able
Character
- First time “Solo”
- Lacks of confidence
- Needs feedback and encouragement
- Previously demonstrated knowledge and skill
- Performance slipping - upset about things on or off
the job
How to communicate
- Encourage input
- Actively listen
- Individual-made decision
- Two-way communications and involvement
- Support risk taking
- Complement work
- Praise and build confidence
Effective
- Encouraging
- Participating
- Problem Solving
- Involving
Not Effective
- Patronizing
- Placating
- Condescending
- Pacifying

78. Group D - Willing, Able
Character
- Consistently performs at high standards
- Can operate autonomously
- Committed to and enjoys the task
- Keep team inform of task progress
- Share both good and bad news
How to communicate
- Delegating tasks
- Big picture
- Individual-made decisions
- Relatively light supervision
- Monitor activity
- Reinforce results
- Remain accessible
Effective
- Observing
- Delegating
- Monitoring
- Tracking
Not Effective
- Abandoning
- Dumping
- Avoiding
- Withdrawing

79. Pick the right tool for the job

80. Where to start?

85. First they ignore you,
then they laugh at you,
then they fight you,
then you win.

86. Extras

87. Adoption curve roll backwards too

88. What you said does not matter,
What matter is what was heard

90. Victorious warriors win first and then go to war, while
defeated warriors go to war first and then seek to win.

91. Agile is like chess, it is simple to learn
But how to play to win is hard

92. Thank you