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Life is busy. Keep dinner simple.

Ready-to-cook meal kits with sustainably sourced ingredients delivered.
Tomato Sherpa LLC | Stacey Waldspurger, Founder/CEO | www.tomatosherpa.com | stacey@tomatosherpa.com !
Designed for success
Our meals are quick, fail-proof, and delicious every time. A 
subscription service with easy instructions, sustainably sourced
ready to cook ingredients. Delivered in reusable packaging.
Tomato Sherpa cooks are simply empowered.

Dinner dilemma.
Cooking is one of the best ways to support personal health "
– but busy people lack time and skill.
- 27% of American adults cannot cook, 
- yet 79% enjoy cooking 
- and 85% want to eat more healthfully. 
Too often, intentions are unfulfilled.
Cooking takes time, planning, and skill.
Desire is strong, but barriers are high.
“I opened the bag and all of a sudden – I could cook!”
Fail-proof home cooking for any skill level 

Everything a cook needs to make a delicious home cooked meal - in 30 min
Flexible Weekly Subscriptions
• Select two or four portions
• Choose number of meals
• Price per portion = $9-$12
• 6-8 meal choices available each week 
• Meat, vegetarian, gluten-free, dairy-free

Easy Cooking
• Cooking time about 30 min
• Ingredients in exact amounts/semi-prepped
• Simple instructions with tips and photos 

Delivery
• Weekly delivery to office
• Home delivery through Ambassador program (to come)
• Pick up locations in select areas
• Reusable insulated tote and ice packs

Nutrition and Sustainability
• Meals meet requirements for balance and health
• Calories between 500-800 per portion
• Ingredients sourced sustainably
Corporate Partner Profile 
Teams of 400+ employees. Employers promote
concierge services to staff to relieve stress and increase
health benefits. 

Ave. customer value: $44 weekly "
12 month retention: 65% 

COA: $120 
LTV: $800
Users per company: 5%

Customer Profile:
28-54 year old professionals. Time constrained,
health aware eaters, aspiring cooks, tech savvy
consumers. Singles, couples, and families – want to
eat delicious meals at home a few nights a week. 	
  
Benefits for employees and employers
Target company size: 400+ employees

Target companies in SF Bay area: 4500

Go-to-Market strategy: Promote service to wellness and employee services teams, then sell subscriptions
directly to employees and deliver to the office to take home and cook.
(Actual partners)
Market Size: $18B
Target company size: 400+ employees

Target companies in US: 40,000
Target User Population: 22,000,000
x $800 (LTV)

$18,000,000,000 Addressable Market

3 year goal : 2000 Corporate partners in 5 Markets – 5% Addressable Market

Targeting urban markets with high concentration of corporate partners.	
  
Positioned within 3 major growth areas
1. Corporate Wellness: 15% y/y growth 
Employers provide wellness services to: Reduce
employee stress, improve health, Retain/attract talent.
Consultancies seek innovative programs for clients.	
  
3. Conscientious Consumption: 
Organic/local purchasing up 15% 
Shoppers are increasingly aware of the impact "
of their choices on their health, the effect on
communities and the environment.	
  
2. Online grocery: 13% y/y growth 

online grocery task outsourcing increasing
Consumer shopping outside the store. Interest in saving time
and new solutions.	
  
Meal kit competition

DeliveryEfficiency

Sustainable Sourcing
Delivery Efficiency
• Group delivery cuts costs versus competitors
shipping to home.
	
  
• Reusable packaging system – better customer
experience

Sustainable sourcing
• Transparent sourcing appeals to target customer
Created a high quality program for discerning customers and corporate clients
•  Delicious and easy, No fail recipes for all levels, 20 corporate channel partners, 
•  Competitive Product Distinction: Simplicity and ease, high quality recipes, high quality ingredients
•  30,000 meals delivered!
•  >65% retention per year and low churn!
•  400K Revenue run rate!
Proven viability of dinner kit sales to employees in the corporate workplace
•  Established a reputation for excellence with clients. 
•  20+ partnerships including: GoPro, LinkedIn, Workday, Pandora, Adobe!
•  50+ in pipeline, 10 ready to launch!
•  Over 25% of partners came from partner and customer referrals!
!
!
Next Up:!
Scale to profit in 6-8 months in SF Bay Area. "
Launch with 170 companies!
Attain 2500 customers !
Reach $5M Revenue run rate!
Enter 2nd region!
!
2014 Results

12 month proof of concept - Consistently excellent product and effective corporate sales channel
Objectives
• Establish operations in South San Francisco!
• Profit (8-9 mos) in SF Bay area!
• $4M Revenue - 12 month period !
• Onboard 20 team members including: !
"Sales Director, Director of Operations, Business Dev lead.!
• Engage Strategic partners: Laundry locker, Zipongo, !
The Fruit Guys, Mercer, Kitchit, Grub Market!
• Launch Ambassador Program: Incentivized customers host deliveries
at home!
Next 12 months
Growth in SF Region: Break even at 2500 customers in 8-9 months
Aggressive growth over 3 years
Gain market share, quickly cover costs, enter 5 new regions efficiently.
Regional Growth
Launch in new market every 8 months
After reaching profit in SF 

Gross Profit 
2015: 39% 
2016: 42%
2017: 48%
	
  	
   YR	
  2	
   YR	
  3	
   YR	
  4	
  
Gross Revenue 	
  $4,041,229	
  	
   	
  $22,531,345	
  	
   	
  $57,174,890	
  	
  
Cost of Goods Sold 	
  $2,293,929	
  	
   	
  $11,697,454	
  	
   	
  $26,043,075	
  	
  
Operating Expenses 	
  $2,254,318	
  	
   	
  $7,394,921	
  	
   	
  $11,335,715	
  	
  
Operating Income 	
  $(911,142)	
   	
  $1,591,400	
  	
   	
  $15,507,983	
  	
  
Employees
2015: 22
2016: 60-70
2017: 90-100
Assumptions
1.5M investment
Reach profit in SF in 8-9 mos
Stacey Waldspurger, MBA
Founder/CEO

15 Years creative marketing and branding. Sustainability
focused MBA. Led development of Tomato Sherpa’s
operations, financial strategy, and sales process to date. 

The Tomato Sherpa Team
Advisors

Chris Mittelstaedt
CEO, The Fruit Guys

Christopher McTiernan
Head of Market Intel, Google Inc.

Adam Dean, MBA, CPA
Director, Square One Bank

Shivani Ganguly, MBA, 
Owner, Bom Dia Market, "
Friday Consulting, 

Carl Randal, MBA
Prev. CEO Culinary Brands

Bruce Smith, MBA
Business strategy and Operations




Upcoming Hires
Sales lead, Operations Director, Business development lead
Andrea Barrow
Product Development Manager

Andrea manages total kit design. A talented chef with a
keen knack for creative, simple, and seasonal menus.
Makes our meals fail-proof and fantastic. 

Danielle Boule
Sales and Account Management

Daniel’s background in nutrition and wellness have helped
to integrate our product into corporate wellness programs.
She manages new sales leads and client on-boarding
Appendix
Key Growth Activities: pre-profit costs
G&A/Operations Expenses: 
Staff (Operations, G/A, Product): $250K
Infrastructure/Technology/Equipment: $250K

Marketing & Sales Staffing and Activities: 
Staff (Sales Director and Sales Associates, Bus Dev, Marketing): $328K
Corporate Marketing Events:
Digital Marketing: SEO, Ad Words, Re-Tagging, Social Media, Blog, PR
Advertising: Digital, Video & Traditional Channels (print, and transit)
Email Marketing, Collateral, Brochures, Posters
Product Incentives and discounts

Capital Investment: $100K
Operational needs for growth (refrigeration, shelves, tables, tools, etc.)
Website upgrade




Costs
SGA/Ops: 1,385,900
Cogs: 1,015,800
Revenue Offset: $1,766,120
Investment requirement: $635,640
Acquisition: Companies/Users
Re-Launch (3 mos)
 Region 1 (SF Bay) 
 Regional Growth
Commission sales team: Targeted sales to wellness/employee service managers. Network, partner
referrals, meetings, product trials, follow up. (>25% partner referrals) – add regional teams with growth.
User Acquisition: On-site employee sales events. Sign up on the spot.
Direct Email: re-sign previous
customers, drive user referrals.

Targeted email lists: Corporate
wellness/HR events, opt in lists,
Data.com
Distribution Partners: Incentivized partner intros, collaborative
marketing events, shared email, print inserts, offers.
Online activity: SEO Organic
Search, Google Adwords, 
Ambassador Program:
Incentivized hosts for home
delivery. SEO, Organic Search,
Adwords, Facebook

PR: Corporate cooking
successes, dinner hacks,
corporate sponsorship buzz
Content: tips and hacks
videos, recipes, online cooking
class, pictures, sourcing
partner video/content
3 Year Financial Model
Income	
  Statement	
   YR	
  2	
   YR	
  3	
   YR	
  4	
  
Gross	
  Revenue	
   	
  $4,041,229	
  	
   	
  $22,531,345	
  	
   	
  $57,174,890	
  	
  
Less	
   	
  	
   	
  	
   	
  	
  
10%	
  Commissions	
   	
  $404,123	
  	
   	
  $1,847,570	
  	
   	
  $4,288,117	
  	
  
Net	
  Revenue	
   	
  $3,637,106	
  	
   	
  $20,683,775	
  	
   	
  $52,886,773	
  	
  
Total	
  COGS	
  	
   	
  $2,293,929	
  	
   	
  $11,697,454	
  	
   	
  $26,043,075	
  	
  
	
  	
   	
  	
   	
  	
   	
  	
  
Gross	
  Profit	
   	
  $1,343,177	
  	
   	
  $8,986,321	
  	
   	
  $26,843,698	
  	
  
Gross	
  Margin	
   	
  $0.33	
  	
   	
  $0.40	
  	
   	
  $0.47	
  	
  
OperaHng	
  expenses	
   	
  	
   	
  	
   	
  	
  
G&A	
   	
  $587,723	
  	
   	
  $1,588,551	
  	
   	
  $2,244,414	
  	
  
Sales	
  and	
  MarkeCng	
   	
  $917,012	
  	
   	
  $3,371,578	
  	
   	
  $5,446,926	
  	
  
OperaCons	
   	
  $514,583	
  	
   	
  $1,889,792	
  	
   	
  $2,899,375	
  	
  
Product	
  Development	
   	
  $235,000	
  	
   	
  $545,000	
  	
   	
  $745,000	
  	
  
OperaHng	
  Expense	
  Total	
   	
  $2,254,318	
  	
   	
  $7,394,921	
  	
   	
  $11,335,715	
  	
  
OperaHng	
  Income	
  (EBITDA)	
   	
  $(911,142)	
   	
  $1,591,400	
  	
   	
  $15,507,983	
  	
  
EBDTA	
  %	
   	
  	
   	
  	
   	
  	
  
Ops	
  expenses	
  as	
  %	
  of	
  rev	
   	
  	
   	
  	
   	
  	
  
G&A	
   15%	
   7%	
   4%	
  
Sales	
  and	
  MarkeCng	
   23%	
   15%	
   10%	
  
OperaCons	
   13%	
   8%	
   5%	
  
Product	
  Development	
   6%	
   2%	
   1%	
  
1%	
  DonaCon	
   	
  	
   	
  $89,863	
  	
   	
  $268,437	
  	
  
DepreciaCon	
  (est)	
   0	
   	
  $200,000	
  	
   	
  $400,000	
  	
  
Corporate	
  Taxes	
   	
  	
   	
  $556,990	
  	
   	
  $5,427,794	
  	
  
Net	
  Income	
   	
  $(911,142)	
   	
  $744,547	
  	
   	
  $9,411,752	
  	
  
	
  	
   -­‐25%	
   4%	
   18%	
  
Staffing Plan (next key hires)
Sales/Marketing 
Sales Director – Team builder/leader, scaling experience, B to B and some B to C, Proven record
Sales Associates – Manage Corporate sales and onsite user conversion (regional)
Business Development (Danielle) – Build relationships with partners for growth, strategize for regional roll-out 
Marketing Manager – Oversee marketing plan, Event materials, media buying, PR, Social media

Customer/Client Service
Customer Service Manager – Manages customer experience for high retention
Corporate Accounts manager – Team 

Operations
Operations Director – experience scaling operations, reporting, sourcing and vendor management 
Sourcing/Receiving – ingredient/packaging buyer.

Product
Product Director (Andrea) – Oversee product design/development
Chef/Writer (pt/) – Assist in recipe creation and writing
Online product manager – Technical lead for online interface

Year 1: 25-30 employees
Year 2: 60-70 employees
Year 3: 90-100 employees
Strategic partners for growth
Other potential partners:
Distribution/Marketing: In discussion
300+ Apt. locations in SF, expansion in progress

Marketing/Distribution: In discussion
1000+ Corporate locations in SF Bay area, 5 US regions

Marketing/Distribution: In discussion
Distribution beyond the office: schools, hosted sites, community locations

Marketing partner: In discussion
Marketing perks/services to corporations
Investment Opportunity
Convertible debt raise: $1.5M
To fund sales and operational activities to reach profit in SF Bay Area ($800K)
and begin rollout in first new region ($700K).

Terms: 20% discount and 24 month term "
for preferred shares. 



Investor exit scenarios: 
• Acquisition by strategic partner in yr 5-8
• Dividend payout
Please be in touch with Questions! 
We are happy to provide further information on request.

Stacey Waldspurger, Founder/CEO
stacey@tomatosherpa.com, 
415-306-1575

“My girlfriend and I have been cooking with you guys for the past year or so. During
that time we've grown more adventurous in our eating, felt great about the foods we
were eating, and been excited to come home to cook.” - N. Rowe, Customer

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  • 1. Life is busy. Keep dinner simple. Ready-to-cook meal kits with sustainably sourced ingredients delivered. Tomato Sherpa LLC | Stacey Waldspurger, Founder/CEO | www.tomatosherpa.com | stacey@tomatosherpa.com !
  • 2. Designed for success Our meals are quick, fail-proof, and delicious every time. A subscription service with easy instructions, sustainably sourced ready to cook ingredients. Delivered in reusable packaging. Tomato Sherpa cooks are simply empowered. Dinner dilemma. Cooking is one of the best ways to support personal health " – but busy people lack time and skill. - 27% of American adults cannot cook, - yet 79% enjoy cooking - and 85% want to eat more healthfully. Too often, intentions are unfulfilled. Cooking takes time, planning, and skill. Desire is strong, but barriers are high. “I opened the bag and all of a sudden – I could cook!”
  • 3. Fail-proof home cooking for any skill level 
 Everything a cook needs to make a delicious home cooked meal - in 30 min Flexible Weekly Subscriptions • Select two or four portions • Choose number of meals • Price per portion = $9-$12 • 6-8 meal choices available each week • Meat, vegetarian, gluten-free, dairy-free Easy Cooking • Cooking time about 30 min • Ingredients in exact amounts/semi-prepped • Simple instructions with tips and photos Delivery • Weekly delivery to office • Home delivery through Ambassador program (to come) • Pick up locations in select areas • Reusable insulated tote and ice packs Nutrition and Sustainability • Meals meet requirements for balance and health • Calories between 500-800 per portion • Ingredients sourced sustainably
  • 4. Corporate Partner Profile Teams of 400+ employees. Employers promote concierge services to staff to relieve stress and increase health benefits. Ave. customer value: $44 weekly " 12 month retention: 65% 
 COA: $120 LTV: $800 Users per company: 5% Customer Profile: 28-54 year old professionals. Time constrained, health aware eaters, aspiring cooks, tech savvy consumers. Singles, couples, and families – want to eat delicious meals at home a few nights a week.   Benefits for employees and employers Target company size: 400+ employees
 Target companies in SF Bay area: 4500 Go-to-Market strategy: Promote service to wellness and employee services teams, then sell subscriptions directly to employees and deliver to the office to take home and cook.
  • 5. (Actual partners) Market Size: $18B Target company size: 400+ employees
 Target companies in US: 40,000 Target User Population: 22,000,000 x $800 (LTV) $18,000,000,000 Addressable Market 3 year goal : 2000 Corporate partners in 5 Markets – 5% Addressable Market Targeting urban markets with high concentration of corporate partners.  
  • 6. Positioned within 3 major growth areas 1. Corporate Wellness: 15% y/y growth Employers provide wellness services to: Reduce employee stress, improve health, Retain/attract talent. Consultancies seek innovative programs for clients.   3. Conscientious Consumption: Organic/local purchasing up 15% Shoppers are increasingly aware of the impact " of their choices on their health, the effect on communities and the environment.   2. Online grocery: 13% y/y growth 
 online grocery task outsourcing increasing Consumer shopping outside the store. Interest in saving time and new solutions.  
  • 7. Meal kit competition DeliveryEfficiency Sustainable Sourcing Delivery Efficiency • Group delivery cuts costs versus competitors shipping to home.   • Reusable packaging system – better customer experience Sustainable sourcing • Transparent sourcing appeals to target customer
  • 8. Created a high quality program for discerning customers and corporate clients •  Delicious and easy, No fail recipes for all levels, 20 corporate channel partners, •  Competitive Product Distinction: Simplicity and ease, high quality recipes, high quality ingredients •  30,000 meals delivered! •  >65% retention per year and low churn! •  400K Revenue run rate! Proven viability of dinner kit sales to employees in the corporate workplace •  Established a reputation for excellence with clients. •  20+ partnerships including: GoPro, LinkedIn, Workday, Pandora, Adobe! •  50+ in pipeline, 10 ready to launch! •  Over 25% of partners came from partner and customer referrals! ! ! Next Up:! Scale to profit in 6-8 months in SF Bay Area. " Launch with 170 companies! Attain 2500 customers ! Reach $5M Revenue run rate! Enter 2nd region! ! 2014 Results
 12 month proof of concept - Consistently excellent product and effective corporate sales channel
  • 9. Objectives • Establish operations in South San Francisco! • Profit (8-9 mos) in SF Bay area! • $4M Revenue - 12 month period ! • Onboard 20 team members including: ! "Sales Director, Director of Operations, Business Dev lead.! • Engage Strategic partners: Laundry locker, Zipongo, ! The Fruit Guys, Mercer, Kitchit, Grub Market! • Launch Ambassador Program: Incentivized customers host deliveries at home! Next 12 months Growth in SF Region: Break even at 2500 customers in 8-9 months
  • 10. Aggressive growth over 3 years Gain market share, quickly cover costs, enter 5 new regions efficiently. Regional Growth Launch in new market every 8 months After reaching profit in SF Gross Profit 2015: 39% 2016: 42% 2017: 48%     YR  2   YR  3   YR  4   Gross Revenue  $4,041,229      $22,531,345      $57,174,890     Cost of Goods Sold  $2,293,929      $11,697,454      $26,043,075     Operating Expenses  $2,254,318      $7,394,921      $11,335,715     Operating Income  $(911,142)    $1,591,400      $15,507,983     Employees 2015: 22 2016: 60-70 2017: 90-100 Assumptions 1.5M investment Reach profit in SF in 8-9 mos
  • 11. Stacey Waldspurger, MBA Founder/CEO 15 Years creative marketing and branding. Sustainability focused MBA. Led development of Tomato Sherpa’s operations, financial strategy, and sales process to date. The Tomato Sherpa Team Advisors Chris Mittelstaedt CEO, The Fruit Guys Christopher McTiernan Head of Market Intel, Google Inc. Adam Dean, MBA, CPA Director, Square One Bank Shivani Ganguly, MBA, Owner, Bom Dia Market, " Friday Consulting, Carl Randal, MBA Prev. CEO Culinary Brands Bruce Smith, MBA Business strategy and Operations Upcoming Hires Sales lead, Operations Director, Business development lead Andrea Barrow Product Development Manager Andrea manages total kit design. A talented chef with a keen knack for creative, simple, and seasonal menus. Makes our meals fail-proof and fantastic. Danielle Boule Sales and Account Management Daniel’s background in nutrition and wellness have helped to integrate our product into corporate wellness programs. She manages new sales leads and client on-boarding
  • 13. Key Growth Activities: pre-profit costs G&A/Operations Expenses: Staff (Operations, G/A, Product): $250K Infrastructure/Technology/Equipment: $250K Marketing & Sales Staffing and Activities: Staff (Sales Director and Sales Associates, Bus Dev, Marketing): $328K Corporate Marketing Events: Digital Marketing: SEO, Ad Words, Re-Tagging, Social Media, Blog, PR Advertising: Digital, Video & Traditional Channels (print, and transit) Email Marketing, Collateral, Brochures, Posters Product Incentives and discounts Capital Investment: $100K Operational needs for growth (refrigeration, shelves, tables, tools, etc.) Website upgrade Costs SGA/Ops: 1,385,900 Cogs: 1,015,800 Revenue Offset: $1,766,120 Investment requirement: $635,640
  • 14. Acquisition: Companies/Users Re-Launch (3 mos) Region 1 (SF Bay) Regional Growth Commission sales team: Targeted sales to wellness/employee service managers. Network, partner referrals, meetings, product trials, follow up. (>25% partner referrals) – add regional teams with growth. User Acquisition: On-site employee sales events. Sign up on the spot. Direct Email: re-sign previous customers, drive user referrals. Targeted email lists: Corporate wellness/HR events, opt in lists, Data.com Distribution Partners: Incentivized partner intros, collaborative marketing events, shared email, print inserts, offers. Online activity: SEO Organic Search, Google Adwords, Ambassador Program: Incentivized hosts for home delivery. SEO, Organic Search, Adwords, Facebook PR: Corporate cooking successes, dinner hacks, corporate sponsorship buzz Content: tips and hacks videos, recipes, online cooking class, pictures, sourcing partner video/content
  • 15. 3 Year Financial Model Income  Statement   YR  2   YR  3   YR  4   Gross  Revenue    $4,041,229      $22,531,345      $57,174,890     Less               10%  Commissions    $404,123      $1,847,570      $4,288,117     Net  Revenue    $3,637,106      $20,683,775      $52,886,773     Total  COGS      $2,293,929      $11,697,454      $26,043,075                     Gross  Profit    $1,343,177      $8,986,321      $26,843,698     Gross  Margin    $0.33      $0.40      $0.47     OperaHng  expenses               G&A    $587,723      $1,588,551      $2,244,414     Sales  and  MarkeCng    $917,012      $3,371,578      $5,446,926     OperaCons    $514,583      $1,889,792      $2,899,375     Product  Development    $235,000      $545,000      $745,000     OperaHng  Expense  Total    $2,254,318      $7,394,921      $11,335,715     OperaHng  Income  (EBITDA)    $(911,142)    $1,591,400      $15,507,983     EBDTA  %               Ops  expenses  as  %  of  rev               G&A   15%   7%   4%   Sales  and  MarkeCng   23%   15%   10%   OperaCons   13%   8%   5%   Product  Development   6%   2%   1%   1%  DonaCon        $89,863      $268,437     DepreciaCon  (est)   0    $200,000      $400,000     Corporate  Taxes        $556,990      $5,427,794     Net  Income    $(911,142)    $744,547      $9,411,752         -­‐25%   4%   18%  
  • 16. Staffing Plan (next key hires) Sales/Marketing Sales Director – Team builder/leader, scaling experience, B to B and some B to C, Proven record Sales Associates – Manage Corporate sales and onsite user conversion (regional) Business Development (Danielle) – Build relationships with partners for growth, strategize for regional roll-out Marketing Manager – Oversee marketing plan, Event materials, media buying, PR, Social media Customer/Client Service Customer Service Manager – Manages customer experience for high retention Corporate Accounts manager – Team Operations Operations Director – experience scaling operations, reporting, sourcing and vendor management Sourcing/Receiving – ingredient/packaging buyer. Product Product Director (Andrea) – Oversee product design/development Chef/Writer (pt/) – Assist in recipe creation and writing Online product manager – Technical lead for online interface Year 1: 25-30 employees Year 2: 60-70 employees Year 3: 90-100 employees
  • 17. Strategic partners for growth Other potential partners: Distribution/Marketing: In discussion 300+ Apt. locations in SF, expansion in progress Marketing/Distribution: In discussion 1000+ Corporate locations in SF Bay area, 5 US regions Marketing/Distribution: In discussion Distribution beyond the office: schools, hosted sites, community locations Marketing partner: In discussion Marketing perks/services to corporations
  • 18. Investment Opportunity Convertible debt raise: $1.5M To fund sales and operational activities to reach profit in SF Bay Area ($800K) and begin rollout in first new region ($700K). Terms: 20% discount and 24 month term " for preferred shares. Investor exit scenarios: • Acquisition by strategic partner in yr 5-8 • Dividend payout
  • 19. Please be in touch with Questions! We are happy to provide further information on request. Stacey Waldspurger, Founder/CEO stacey@tomatosherpa.com, 415-306-1575 “My girlfriend and I have been cooking with you guys for the past year or so. During that time we've grown more adventurous in our eating, felt great about the foods we were eating, and been excited to come home to cook.” - N. Rowe, Customer