Personal Information
Organização/Local de trabalho
Seattle, Washington United States
Setor
Technology / Software / Internet
Site
www.spoken.com
Sobre
Spoken Communications has a simple mission: to help enterprises get more value from digital conversations than they ever thought possible.
Our main offering, Spoken ConversationCenter, is the first conversation-centric Contact Center as a Service (CCaaS) solution in the marketplace for Avaya contact centers.
Spoken ConversationCenter starts with a cloud-first platform for high availability, scale, security, and compliance. Its Big Data repository tracks all aspects of all conversations, from call data to rich digital content, and applies AI deep learning capabilities to innovative solutions for highest customer satisfaction at great value.
Marcadores
call center
multi-channel
omnichannel
big data
cloud
ccaas
customer experience
contact center
avaya
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