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Copyright	©	2015	Splunk	Inc.	
Machine	Learning	+	Analy>cs	in	Splunk	
Andrei Kastulin
Senior Sales Engineer
Splunk, Inc.
2	
Disclaimer	
During	the	course	of	this	presenta>on,	we	may	make	forward	looking	statements	regarding	future	
events	or	the	expected	performance	of	the	company.	We	cau>on	you	that	such	statements	reflect	our	
current	expecta>ons	and	es>mates	based	on	factors	currently	known	to	us	and	that	actual	events	or	
results	could	differ	materially.	For	important	factors	that	may	cause	actual	results	to	differ	from	those	
contained	in	our	forward-looking	statements,	please	review	our	filings	with	the	SEC.	The	forward-
looking	statements	made	in	the	this	presenta>on	are	being	made	as	of	the	>me	and	date	of	its	live	
presenta>on.	If	reviewed	aQer	its	live	presenta>on,	this	presenta>on	may	not	contain	current	or	
accurate	informa>on.	We	do	not	assume	any	obliga>on	to	update	any	forward	looking	statements	we	
may	make.		
	
In	addi>on,	any	informa>on	about	our	roadmap	outlines	our	general	product	direc>on	and	is	subject	to	
change	at	any	>me	without	no>ce.	It	is	for	informa>onal	purposes	only	and	shall	not,	be	incorporated	
into	any	contract	or	other	commitment.	Splunk	undertakes	no	obliga>on	either	to	develop	the	features	
or	func>onality	described	or	to	include	any	such	feature	or	func>onality	in	a	future	release.
Copyright	©	2015	Splunk	Inc.	
Why	do	we	need	ML?
Copyright	©	2016	Splunk	Inc.	
Historical	Data	 Real->me	Data	 Sta>s>cal	Models	
DB,	HDFS,	NoSQL,	Splunk,	etc	 Machine	Learning	
T	–	a	few	days	 T	+	a	few	days	
Why	is	this	so	challenging	using	tradi2onal	methods?	
	
•  DATA	IS	STILL	IN	MOTION,	s>ll	in	a	BUSINESS	PROCESS.		
•  Enrich	real->me	MACHINE	DATA	with	structured	HISTORICAL	DATA	
•  Make	decisions	IN	REAL	TIME	using	ALL	THE	DATA	
	
Splunk	
Security	Opera>ons	Center	
Network	Opera>ons	Center	
Business	Opera>ons	Center
Copyright	©	2015	Splunk	Inc.	
What	is	ML?
6	
ML	101:		What	is	it?	
•  Machine	Learning	(ML)	is	a	process	for	generalizing	from	examples	
–  Examples	=	example	or	“training”	data	
–  Generalizing	=	building	“sta>s>cal	models”	to	capture	correla>ons	
–  Process	=	ML	is	never	done,	you	must	keep	valida>ng	&	refigng	models	
•  Simple	ML	workflow:	
–  Explore	data	
–  FIT	models	based	on	data	
–  APPLY	models	in	produc>on	
–  Keep	valida>ng	models	
“All	models	are	wrong,	but	some	are	useful.”	
-	George	Box
7	
2	Types	of	Machine	Learning	
1.	Supervised	Learning:		generalizing	from	labeled	data
8	
2	Types	of	Machine	Learning	
2.	Unsupervised	Learning:		generalizing	from	unlabeled	data
9	
3	Types	of	Machine	Learning	
3.	Reinforcement	Learning:	generalizing	from	rewards	in	>me	
Leitner	System	 Recommender	systems
10	
How-To:	Opera>onalize	Machine	Learning	
•  Reinforcement	learning	is	key	
•  Reduce	false	posi>ves:	
–  Recommend	events/incidents	to	analyst	
–  Record	their	workflow	
–  Build	models	to	learn	
•  Reward	analysts	for	good	analysis:	
–  Give	bonuses	for	successful	inves>ga>ons	
&	detailed	inves>ga>ve	reports	
–  Carrots	not	s>cks	
•  Reward	machines	for	good	learning:	
–  Calibrate	data,	risk/rewards,	analyst	outcome
Copyright	©	2015	Splunk	Inc.	
ML	Use	Cases
12	
IT	Ops:	Predic>ve	Maintenance	
1.  Get	resource	usage	data	(CPU,	latency,	outage	reports)	
2.  Explore	data,	and	fit	predic>ve	models	on	past	/	real->me	data	
3.  Apply	&	validate	models	un>l	predic>ons	are	accurate	
4.  Forecast	resource	satura>on,	demand	&	usage	
5.  Surface	incidents	to	IT	Ops,	who	INVESTIGATES	&	ACTS	
Problem:	Network	outages	and	truck	rolls	cause	big	>me	&	money	expense		
Solu>on:	Build	predic>ve	model	to	forecast	outage	scenarios,	act	pre-emp>vely	&	learn
13	
Security:	Find	Insider	Threats	
Problem:	Security	breaches	cause	big	>me	&	money	expense		
Solu>on:	Build	predic>ve	model	to	forecast	threat	scenarios,	act	pre-emp>vely	&	learn	
1.  Get	security	data	(data	transfers,	authen>ca>on,	incidents)	
2.  Explore	data,	and	fit	predic>ve	models	on	past	/	real->me	data	
3.  Apply	&	validate	models	un>l	predic>ons	are	accurate	
4.  Forecast	abnormal	behavior,	risk	scores	&	notable	events	
5.  Surface	incidents	to	Security	Ops,	who	INVESTIGATES	&	ACTS
14	
Business	Analy>cs:	Predict	Customer	Churn	
Problem:	Customer	churn	causes	big	>me	&	money	expense		
Solu>on:	Build	predic>ve	model	to	forecast	possible	churn,	act	pre-emp>vely	&	learn	
1.  Get	customer	data	(set-top	boxes,	web	logs,	transac>on	history)	
2.  Explore	data,	and	fit	predic>ve	models	on	past	/	real->me	data	
3.  Apply	&	validate	models	un>l	predic>ons	are	accurate	
4.  Iden>fy	customers	likely	to	churn	
5.  Surface	incidents	to	Business	Ops,	who	INVESTIGATES	&	ACTS
15	
Summary:	The	ML	Process	
Problem:	<Stuff	in	the	world>	causes	big	>me	&	money	expense	
Solu>on:	Build	predic>ve	model	to	forecast	<possible	incidents>,	act	pre-emp>vely	&	learn	
1.  Get	all	relevant	data	to	problem		
2.  Explore	data,	and	fit	predic>ve	models	on	past	/	real->me	data	
3.  Apply	&	validate	models	un>l	predic>ons	are	accurate	
4.  Forecast	KPIs	&	metrics	associated	to	use	case	
5.  Surface	incidents	to	X	Ops,	who	INVESTIGATES	&	ACTS		
Opera>onalize
Copyright	©	2015	Splunk	Inc.	
How	do	we	do	ML	with	Splunk?
17	
Analysts	 Business	Users	
1.	Get	Data	&	Find	Decision-Makers!	
17	
IT	Users	
ODBC	
SDK	
API	
DB	Connect	
Look-Ups	
Ad	Hoc	
Search	
Monitor	
and	Alert	
		Reports	/	
Analyze	
Custom	
Dashboards	
GPS	/	
Cellular	
Devices	 Networks	 Hadoop	
Servers	 Applica>ons	 Online	
Shopping	Carts	
Analysts	 Business	Users	
Structured	Data	Sources	
CRM	 ERP	 HR	 Billing	 Product	 Finance	
Data	Warehouse	
Clickstreams
18	
2.	Explore	Data,	Build	Searches	&	Dashboards	
•  Start	with	the	Exploratory	Data	Analysis	phase	
–  “80%	of	data	science	is	sourcing,	cleaning,	and	preparing	the	data”		
•  For	each	data	source,	build	“data	diagnos>c”	dashboard	
–  What’s	interes>ng?	Throw	up	some	basic	charts.	
–  What’s	relevant	for	this	use	case?	
–  Any	anomalies?	Are	thresholds	useful?	
•  Mix	data	streams	&	compute	aggregates	
–  Compute	KPIs	&	sta>s>cs	w/	stats,	eventstats,	etc.	
–  Enrich	data	streams	with	useful	structured	data	
–  stats	count	by	X	Y	–	where	X,Y	from	different	sources
19	
3.	Get	the	ML	Toolkit	&	Showcase	App	
•  Get	the	App:	hwp://>ny.cc/splunkmlapp	
•  Leverages	Python	for	Scien2fic	Compu2ng	(PSC)	add-on:	
–  Open-source	Python	data	science	ecosystem	
–  NumPy,	SciPy,	scitkit-learn,	pandas,	statsmodels	
•  Showcase	use	cases:	Hard	Drive	Failure,	Server	Power	consump>on,	
Server	Response	Time,	Applica>on	Usage	
•  Standard	algorithms	out	of	the	box:	
–  Supervised:	Logis2c	Regression,	SVM,	Linear	Regression,	Random	Forest	
–  Unsupervised:	KMeans,	DBSCAN,	Spectral	Clustering		
•  Implement	one	of	300+	algorithms	by	edi>ng	Python	scripts
20	
4.	Fit,	Apply	&	Validate	Models	
•  ML	SPL	–	New	grammar	for	doing	ML	in	Splunk	
•  fit	–	fit	models	based	on	training	data	
–  [training	data]	|	fit	LinearRegression	costly_KPI	
from	feature1	feature2	feature3	into	my_model		
•  apply	–	apply	models	on	tes>ng	and	produc>on	data	
–  [testing/production	data]	|	apply	my_model	
•  Validate	Your	Model	(The	Hard	Part)		
–  Why	hard?	Because	sta>s>cs	is	hard!	Also:	model	error	≠	real	world	risk.	
–  Analyze	residuals,	mean-square	error,	goodness	of	fit,	cross-validate,	etc.	
–  Take	Splunk’s	Analy>cs	&	Data	Science	Educa>on	course
21	
5.	Opera>onalize	Your	Models	
•  Remember	the	ML	Process:		
1.  Get	data	
2.  Explore	data	&	fit	models	
3.  Apply	&	validate	models	
4.  Forecast	KPIs	
5.  Surface	incidents	to	Ops	team	
•  Then	opera>onalize:	feed	back	Ops	analysis	to	data	inputs,	repeat	
•  Lots	of	hard	work	&	stats,	but	lots	of	value	will	come	out.	
Opera>onalize
Copyright	©	2015	Splunk	Inc.	
Show	me	the	ML!
23	
What’s	new	in	GA	
•  New	Algorithms	(Random	Forest,	Lasso,	Kernel	PCA,	and	more…)	
•  More	use	cases	to	explore	
•  Support	added	for	Search	Head	Clustering	
•  Removed	50k	limit	on	model	figng	
•  Sampling	for	training/test	data	
•  Guided	ML	via	a	ML	Assistant	aka	Model	/	Query	Builder	
•  Install	on	6.4	Search	Head
24	
Next	Steps	with	Splunk	ML	
•  Reach	out	to	your	Tech	Team!	We	can	help	architect	ML	workflows.	
•  Lots	of	ML	commands	in	Core	Splunk	(predict,	anomalydetec>on,	stats)	
•  ML	Toolkit	&	Showcase	–	available	and	free,	ready	to	use	
•  Splunk	ITSI:	Applied	ML	for	ITOA	use	cases	
–  Manage	1000s	of	KPIs	&	alerts	
–  Adap>ve	Thresholding	&	Anomaly	Detec>on	
•  Splunk	UBA:	Applied	ML	for	Security	
–  Unsupervised	learning	of	Users	&	En>>es	
–  Surfaces	Anomalies	&	Threats	
•  ML	Customer	Advisory	Program:		
–  Connect	with	Product	&	Engineering	teams	-	mlprogram@splunk.com
25	
SEPT	26-29,	2016	
WALT	DISNEY	WORLD,	ORLANDO	
SWAN	AND	DOLPHIN	RESORTS	
•  5000+		IT	&	Business	Professionals	
•  3	days	of	technical	content	
•  165+	sessions		
•  80+	Customer	Speakers	
•  35+	Apps	in	Splunk	Apps	Showcase	
•  75+	Technology	Partners	
•  1:1	networking:	Ask	The	Experts	and	Security	
Experts,	Birds	of	a	Feather	and	Chalk	Talks	
•  NEW	hands-on	labs!		
•  Expanded	show	floor,	Dashboards	Control	
Room	&	Clinic,	and	MORE!		
The	7th	Annual	Splunk	Worldwide	Users’	Conference	
PLUS	Splunk	University	
•  Three	days:	Sept	24-26,	2016	
•  Get	Splunk	Cer>fied	for	FREE!	
•  Get	CPE	credits	for	CISSP,	CAP,	SSCP	
•  Save	thousands	on	Splunk	educa>on!
Copyright	©	2015	Splunk	Inc.	
Thank	you!

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