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Interpersonal Communications
in Job Hunting
Types of Interpersonal
Communications in Job Hunting
 Information interviews
 Social Networking
 Job interviews
 Second interview or site visits
Information Interviews
 Way to obtain insider information
 Preparing for information interviews
 Researching career field, position or employer
 Develop questions
 Arranging/conducting information interviews
 Follow up/evaluation afterwards
What
questions
are useful
to ask
after
informatio
n
interviews?
Social Networking
 What can social networking do for you?
 Learn about jobs in hidden job market
 Make valuable contacts
 Knowledge about career fields/industries
Improving networking skills
 Skill that can be learned & polished
 Join professional associations even as a student
 Get involved in alumni groups
 Use self & options knowledge to guide networking activities
What
profession
al
association
groups
could you
network
with?
Job Interview Preparation
 Know yourself—values, interests,
key skills employers value
 Review sample questions—
see Table 13.1
 What value added might
you bring to an organization?
Which
questions
would you
find
challenging
to answer?
Researching Employers
 Critical aspect of interviewing
 Name four important reasons to research
employers prior to an interview
 See Table 13.2 for
“Employer Facts to Know”
 How many of these facts
would be important to you?
Practice Before the Interview
 Role play or participate in mock interview
 Review sample questions--know which ones
might be challenging for you
 Avoid memorizing your answers
 Focus on question being asked
Appearance and Clothes
 First impressions are critical
 General guidelines:
 2-piece dark-colored suit
 Conservative (except for some types of employers)
 Keep accessories to a minimum
 Be moderate in use of perfumes, fragrances, etc.
 Bring your materials in professional bag or portfolio
Appearance and Clothes (cont’d)
 Business casual—still important to have a tailored, clean look
 Do a “test run” with your outfit
 Cover tattoos/piercings unless compatible
w/ organization’s culture
 Other important first impression points:
 Be on time!
 Know where you are going--account for travel & parking time
 Check appearance in restroom once you arrive
Initial Interview
 Actual interview structure may vary
by type of employer/ organization
 Interviewer questions typically cover 4 areas:
1) Academic background
2) Experience
3) Strengths & weaknesses
4) Personal characteristics
Types of Interviews
 On-campus interviews
 Telephone interviews
 Video & Skype interviews
 Behavioral-based interviewing
 Performance & stress interviews
Who has
had
experience
with one
or more of
these
types?
Answering Behavioral Questions
Use the STAR technique
(S)ituation (T)ask (A)ction (R)esult
 What was the situation?
 The task that needed to be done?
 What action did you take?
 What were the results?
Who can share an example of this?
Stress Interviews and “Creative
Questions”
 May involve a range of unusual questions
 Often no “right” answer
 Interviewer may be looking for
 How you react under pressure
 Creativity
 Resourcefulness
 Unclear how useful these questions are in
finding the best candidates
Social/Emotional Competence
 What skills are associated with SEC?
 Connection to portfolio, social media profile,
and core competencies valued by employer’s profile
 How can these be communicated in interviews?
 What are ways to improve your SEC?
Salary
 Do research on starting salaries for positions you seek
 Be prepared to share expected salary figure if asked
and back up your request
 Can use a range
 See Chapter 14 for more information on negotiating
salary
“Sticky” Interview Topics
 Illegal vs. inappropriate? What’s the difference?
 Examples:
 Are you a U.S. citizen?
 How old are you?
 What is your marital status?
 What social organizations do you belong to?
 Have you ever been arrested?
“Sticky” Interview Topics
 Consider interviewer’s motive
 Avoid becoming defensive/angry
 Three Options:
1) Answer the question
2) Refuse to answer the question
3) Examine question’s intent & respond accordingly
What
would you
do in this
type of
situation?
Data Analytics/ One-Sided Interviews
 Use of robots for one-sided interviews
 Using personality tests & data analysis
to match applicants with positions
 What are some tips for handling “one-sided
interviews?”
 How does this impact interviewing & recruiting?
Your Turn to Ask Questions
 Result of thorough research
 Reflect a sincere interest in
organization & position
 Provide a chance to explore your
fit with the organization
 Were not answered by other sources
What are
some
examples of
questions
that
would be
useful
to ask?
Questions to Avoid in Initial Interview
 Salary
 Vacation time
 Benefits
Why are
questions
about these
topics
problematic?
Closing
 Have awareness of interview length
 Thank interviewers and ask for their business card
 Check on next steps
 Re-emphasize your interest, appreciation for being considered
 Ask about following up to check on status of your application
After the Interview
 One of the most overlooked steps
 Importance of thank you notes after interviews
 Reaffirm interest
 Restate some of your qualifications
 Chance to gain additional information to use in
decision- making
After the Interview
 Self-Evaluation:
 What points seemed to interest the employer?
 How well did I present my qualifications?
 Did I talk too much? too little?
 What questions were difficult for me?
 How can I improve for the next interview?
Second Interview & Site Visits
 Usually final step before receiving an offer
 Chance to view facilities, meet other employees, visit
local community
 How well do you fit organizational culture?
 Structured vs. unstructured 2nd interviews
 How do they differ?
Preparing for Second Interview
 Getting schedule of activities in advance
 Know who will be involved in the process
 Importance of ongoing employer research
 Understand how expenses, travel, car rental
will be handled
 Follow up with a thank you and submission of
any materials related to reimbursement
CIP Perspective
Self-Knowledge
 Importance of self-knowledge in networking & interviewing
Option Knowledge
 Role of networking, social media, and interviews in
learning about job option
Decision Making
 Social interactions provide important information for all
CASVE cycle phases
Executive Processing
 Importance of positive metacognitions in context of job
search social interactions

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Chapter_Thirteen_KH.pptx

  • 2. Types of Interpersonal Communications in Job Hunting  Information interviews  Social Networking  Job interviews  Second interview or site visits
  • 3. Information Interviews  Way to obtain insider information  Preparing for information interviews  Researching career field, position or employer  Develop questions  Arranging/conducting information interviews  Follow up/evaluation afterwards What questions are useful to ask after informatio n interviews?
  • 4. Social Networking  What can social networking do for you?  Learn about jobs in hidden job market  Make valuable contacts  Knowledge about career fields/industries Improving networking skills  Skill that can be learned & polished  Join professional associations even as a student  Get involved in alumni groups  Use self & options knowledge to guide networking activities What profession al association groups could you network with?
  • 5. Job Interview Preparation  Know yourself—values, interests, key skills employers value  Review sample questions— see Table 13.1  What value added might you bring to an organization? Which questions would you find challenging to answer?
  • 6. Researching Employers  Critical aspect of interviewing  Name four important reasons to research employers prior to an interview  See Table 13.2 for “Employer Facts to Know”  How many of these facts would be important to you?
  • 7. Practice Before the Interview  Role play or participate in mock interview  Review sample questions--know which ones might be challenging for you  Avoid memorizing your answers  Focus on question being asked
  • 8. Appearance and Clothes  First impressions are critical  General guidelines:  2-piece dark-colored suit  Conservative (except for some types of employers)  Keep accessories to a minimum  Be moderate in use of perfumes, fragrances, etc.  Bring your materials in professional bag or portfolio
  • 9. Appearance and Clothes (cont’d)  Business casual—still important to have a tailored, clean look  Do a “test run” with your outfit  Cover tattoos/piercings unless compatible w/ organization’s culture  Other important first impression points:  Be on time!  Know where you are going--account for travel & parking time  Check appearance in restroom once you arrive
  • 10. Initial Interview  Actual interview structure may vary by type of employer/ organization  Interviewer questions typically cover 4 areas: 1) Academic background 2) Experience 3) Strengths & weaknesses 4) Personal characteristics
  • 11. Types of Interviews  On-campus interviews  Telephone interviews  Video & Skype interviews  Behavioral-based interviewing  Performance & stress interviews Who has had experience with one or more of these types?
  • 12. Answering Behavioral Questions Use the STAR technique (S)ituation (T)ask (A)ction (R)esult  What was the situation?  The task that needed to be done?  What action did you take?  What were the results? Who can share an example of this?
  • 13. Stress Interviews and “Creative Questions”  May involve a range of unusual questions  Often no “right” answer  Interviewer may be looking for  How you react under pressure  Creativity  Resourcefulness  Unclear how useful these questions are in finding the best candidates
  • 14. Social/Emotional Competence  What skills are associated with SEC?  Connection to portfolio, social media profile, and core competencies valued by employer’s profile  How can these be communicated in interviews?  What are ways to improve your SEC?
  • 15. Salary  Do research on starting salaries for positions you seek  Be prepared to share expected salary figure if asked and back up your request  Can use a range  See Chapter 14 for more information on negotiating salary
  • 16. “Sticky” Interview Topics  Illegal vs. inappropriate? What’s the difference?  Examples:  Are you a U.S. citizen?  How old are you?  What is your marital status?  What social organizations do you belong to?  Have you ever been arrested?
  • 17. “Sticky” Interview Topics  Consider interviewer’s motive  Avoid becoming defensive/angry  Three Options: 1) Answer the question 2) Refuse to answer the question 3) Examine question’s intent & respond accordingly What would you do in this type of situation?
  • 18. Data Analytics/ One-Sided Interviews  Use of robots for one-sided interviews  Using personality tests & data analysis to match applicants with positions  What are some tips for handling “one-sided interviews?”  How does this impact interviewing & recruiting?
  • 19. Your Turn to Ask Questions  Result of thorough research  Reflect a sincere interest in organization & position  Provide a chance to explore your fit with the organization  Were not answered by other sources What are some examples of questions that would be useful to ask?
  • 20. Questions to Avoid in Initial Interview  Salary  Vacation time  Benefits Why are questions about these topics problematic?
  • 21. Closing  Have awareness of interview length  Thank interviewers and ask for their business card  Check on next steps  Re-emphasize your interest, appreciation for being considered  Ask about following up to check on status of your application
  • 22. After the Interview  One of the most overlooked steps  Importance of thank you notes after interviews  Reaffirm interest  Restate some of your qualifications  Chance to gain additional information to use in decision- making
  • 23. After the Interview  Self-Evaluation:  What points seemed to interest the employer?  How well did I present my qualifications?  Did I talk too much? too little?  What questions were difficult for me?  How can I improve for the next interview?
  • 24. Second Interview & Site Visits  Usually final step before receiving an offer  Chance to view facilities, meet other employees, visit local community  How well do you fit organizational culture?  Structured vs. unstructured 2nd interviews  How do they differ?
  • 25. Preparing for Second Interview  Getting schedule of activities in advance  Know who will be involved in the process  Importance of ongoing employer research  Understand how expenses, travel, car rental will be handled  Follow up with a thank you and submission of any materials related to reimbursement
  • 26. CIP Perspective Self-Knowledge  Importance of self-knowledge in networking & interviewing Option Knowledge  Role of networking, social media, and interviews in learning about job option Decision Making  Social interactions provide important information for all CASVE cycle phases Executive Processing  Importance of positive metacognitions in context of job search social interactions