This document summarizes Stefanini, a global technology company that provides digital transformation services. It discusses Stefanini's purpose of co-creating solutions for a better future through an entrepreneurial and innovative approach. The company has a flexible structure and partners with clients long-term. It offers various digital solutions across industries, including digital workplace management, application development, cloud services, and more. Stefanini has a global presence with offices worldwide and delivery centers to provide digital services anytime, anywhere.
2. Stefanini Purpose
Innovation Ecosystem
Anywhere & Anytime Delivery
Exponential Growth at a Glance
Digital Transformation Approach
Stefanini
Global View
Stefanini Digital Evolution
Stefanini Differentiator
1
Clients & Industry Verticals
Market Recognition
2
3
4
5
6
7
9
10
Solutions for Client Success
8
3. We believe that entrepreneurial strength
makes things happen. That’s why we want
to make digital a reality for everyone.
We co-create with our global ecosystem in
a flexible and agile way to confront
business challenges, and develop
disruptive solutions focused on delivering
results for businesses of tomorrow.
We’re Upfront About Our Purpose:
Co-creating for a Better Future
Why
5. An Innovative Approach to Digital Transformation in Phases
Strategy to enhance current
business models by identifying
opportunities and optimizing
current applications, software,
platforms, networks, and data
usage for higher productivity.
EXPLORE INNOVATE DISRUPT
Apply new technology enablers
like intelligent automation and
analytics to increase process
efficiency and improve external
customer experiences.
Envision future possibilities with
new transformative business
philosophies and a disruptive
mindset to generate new
revenue streams, markets,
products, and business models.
How
6. DIGITAL JOURNEY ENABLE FOR:
• Digital Industry
• Digital Manufactory
• Digital Banking
• Digital Retail
• Digital Insurance
• Digital Healthcare
• Digital Payments
• Digital Media &
• Communication
• Cultural Transformation
Consulting
• INSEAD/Stefanini Executive
Digital Transformation
Program
• Scaled Agile Organization
Enable Consulting
Co-Creative Immersive Approach
• Dive (1 week)
• Deep Dive (2-6weeks)
Minimum Viable Product
Implementation & Evolution
• Aquarium (4-12 weeks)
• Submarine (12-* weeks)
• Media Performance
• Brand Performance
• Engagement &
Loyalty Services
• Agile Marketing
BPO
• Human Resources
• Payroll
• Finance
• Procurement
• Contact Center
• Document Management
• RPAs & Workflows
Stefanini Solutions for Success in each Transformation Phase
EXPLORE
INNOVATE
DISRUPT
OUR DIGITAL CAPITAL VENTURES ACCELERATORS & PRODUCTS
Finance:
• Topaz Core Banking
• Capital Market Platform
• Smart ATMs
• Payments Processing
• Money Laundering Prevention
AgriBusiness:
• Hydro Control Solution
Loyalties & Customer Engagement:
• Inspiring Platform
• Omni-Channel Customer
Attendance
Retail:
• Behavior and Relationship Credit
[Spark] Platform
Healthcare:
• Hospital and Clinicals Management Systems
• Hospital infection Prevention Solution
Multi-Purpose:
• Cyber Security
• Sophie – Cognitive Platform
• OCR’s & Workflows Engines
• Smart Attendance Check-In [Infoturnos] System
General Industry & Manufacture:
• Production information Tracking
• Connect Plants (PIMS/MES integration) Platform
• Achelus - Minimize damage due leakage Platform
Logistic:
• Stefanini Advanced GeoIntelligence Awareness Solution
• Smart Locker
• Locus - Indoor localization and tracking of equipment and
products
DIGITAL WORKPLACE
• Service Desk
• Field Service
• Asset Management
• Device as a Service
• Network Management
• Data Management
• Operational Systems Management
• Network Operation Center (NOC)
• Virtualization Management
• Cloud Services (IaaS)
• Cyber Security Services
• ITSM Tools Provider
DIGITAL APPLICATION DEVELOPMENT AND EVOLUTION
• Scaled Agile Development (Squads)
• Digital Channels Development
• Low Code Platforms Development
• Mainframe Development
• Quality Assurance Services
• Applications Management (AMS)
• Applications Performance (APM)
• ERPs Implementation (Oracle, SAP, others)
• IoT Development
• API & Microservices
• Cloud Development (PaaS)
• AR/VR
IT DIGITAL STRATEGY
• DevOps Strategy
• PMO as a Service
• IT Strategic Plan
• IT Execution Plan
• IT Change Management
• Cloud Migration Strategy
BPO
• Human Resources
• Payroll
• Finance
• Procurement
• Contact Center
• Document Management
• RPAs & Workflows
How
8. We are Well Positioned to Support Emerging Technologies for Business Impact
2018 2019 2020 2021+
2018
2019
2020
2021+
How
9. Expanding Our Digital Focus for Disruptive Solutions
Stefanini Digital Evolution
Revenue Share
What
10. Digital
Workplace
Cloud
Enterprise
& Services
IT Digital
Strategy
Scaled Agile / DevOps
Organization Setup
Digital
Channel
Cognitive
Solutions
Digital Journey
Definition &
Implementation
Digital
Strategy
Digital
Accelerators
Predict &
Automate
Cyber
Security
Customer
Experience
& Marketing
Digital Cultural &
Mindset
Transformation
Leading Our Clients Through the Phases of Digital Transformation
EXPLORE INNOVATE DISRUPT
What
11. Smart Workplace MWS
Stefanini's persona-based support model is
designed to put customer experience first,
making users feel like IT was designed just
for them.
With an anywhere, anytime, and any device
model we will support users where and when
they need it.
Our digital enabling technologies improve the
end user experience with their device and
interaction with IT.
Because we have the ability to
tailor to user needs
Driving Customer Service with Innovation for the Perfect Digital Workplace
What
12. We operate in every part of the
world where a Nike store is located
to allow humankind to “always move
forward."
With drones we are revolutionizing
industry by not only increasing
efficiency but tackling tasks that put
human safety at risk.
We’re improving urban mobility with
a better digital experience and
providing new proactive service
response with analytics.
Our new digital solutions
transformed the financial and
payment industry by creating new
consumer expectations.
New and Innovative Digital Solutions for Client Success
What
13. We increased productivity by
automating Nestle’s Distribution
Center and integrating IoT and
analytics technologies.
Our new digital tool supports the
dealers' sales force, providing easier
and faster navigation of its agricultural
product catalog.
We helped develop a connected car
solution to create positive user
experiences for drivers every time
they use their vehicle.
Our application development and
management improves worker
productivity and user experience
with resources available anytime
through a new digital tool.
New and Innovative Digital Solutions for Client Success
What
15. Stefanini: 30+ Years of Exponential Growth to Support Businesses Worldwide
Solutions Transformative Tech Global Resources Marketplace Recognition Regional HQ
• Digital
Marketing, User Experience, Leadership
Transformation, API integration, IoT and Industry 4.0
• Applications
Development Services, Management Services,
Solutions Implementation and Support Services
• Workplace & Infrastructure
End-user Computing, Enterprise, Customer Experience
• Advisory
BPO, ITSM & IT Strategy, Cloud Based Consulting
• Cognitive Platform
• Virtual & Augmented
Reality
• Tech Accelerators
• Cybersecurity
• Analytics / Big Data
• Tech Enablers
Sophie, d3, Stefanini Care, Tech on
the Go, Tech on Demand
Global Presence Global Delivery Centers
Global Client
73
Offices
40
Countries
35
Languages
94%
Retention
25,000
Employees
Delivery Models
Agile Teams / Squads * Project on Demand * Shared Team
Dedicated Team * Onshore & Offshore
ADC – Application
Delivery Center
Infrastructure Delivery Center
• Sao Paulo,
Brazil
• Southfield, MI
USA
• Mexico City,
Mexico
• Brussels,
Belgium
Digital Studio
• Brazil
• USA
• Romania
• Colombia
• Mexico
• Peru
• Brazil
• USA
• Romania
Europe
• Belgium
• Romania
• Poland
NA & APAC
• United States
• India
• Philippines
• China
LATAM
• Peru
• Brazil
• Mexico
• Columbia
• Argentina
3.0K
1.5K
0.3K
12.8K
3.2K
4.0K 0.2K
Employees
We
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Global Ecosystem - how we work and what we offer
The technologies on which we are constantly working on, and its different stages of maturity in the market versus the business impact that each technology.
Nike
Our partnership began in 2016 to improve global end user technical support for Nike’s 80,000 employees, 1,200 stores, multiple showrooms and distribution centers. Utilizing the ServiceNow platform, Stefanini provides 8 global service desk facilities to support 15 languages on multiple channels including calls, chats, and web ticketing. We also have a global team of field service engineers supporting 30 tech bar locations, VIP support, Deskside services, distribution centers and global store locations. Additional services include IT procurement as well hardware and software asset management services.
Yara
We started the project in early 2018 to optimize the management of fertilizer inventory and reduce the time to measure inventory volume while also increasing worker safety. Through several DeepDive cycles and experimentation, we developed an Indoor Autonomous Drone to check inventory daily and integrate the data with internal systems to mangage fertilizer production. The project rolled out in January 2019 and is currently being deployed to additional plants. Results include:- 90% to 98% accuracty of inventory;
-Worker Accidents Reduced 100%
-Inventory measurement time decreased from 24 hours to 40 minutes
99 Taxi:
99 Taxi is Uber’s main competitor in Brazil. We answer questions and handle incidents for both the clients and drivers, solving problems with both digital and humanized solutions. After reporting good initial results, we are now working with 99 Taxi on new innovations to use analytics to optimize driving routes in Brazil and to better serve its customers and drivers.
Agibank:
Our partnership began in 2016 with Agiplan and the creation of one of the first payment applications in Brazil to use a QR Code. Users open a payment account and then a Wallet to directly pay accredited establishments via a QR Code. This offers a simple, digital payment experience for the user as well as better rates for the establishment. During a big rock festival (Planeta Atlantida) in Brazil, users opened 40 thousand accounts to pay festival venders. Stefanini was responsible for creating all phases of the application including Customer Experience design for account set up as well as security/fraud protection (with document OCRs, fraud validation, etc.). Agiplan is now Agibank, serving both digital and on premise customer needs, and we evolved our solution to support the entire bank using our Topaz digital bank platform.
Nestle:
With sensors (IoT), analytics, and robots we automated the entire distribution center for Garoto Chocolates (Nestlé brand) in Brazil. The results included optimizing processes for reduced cost within the distribution center as well as new truck dispatch agility to improve traffic in the city of Vila Velha. With fully automated conveyer belts, Nestlé is responding better to seasonal changes and rapid, dynamic behavioral demands of customers, like chocolate sales around Easter.
AGCO:
In 2016, we created a digital solution for AGCO’s salesforce. The project started with a Stefanini Dive (1 week) and continued with agile development squads for 3 months. The solution for AGCO's commercial area was an online browsing catalog during client farm visits in order to facilitate the sales process. With the online catalog solution, AGCO can customize budgets in real time without an internet connection. We expect to expand the model to other product lines such as harvesters, sprayers and tractors.
FCA:
Your car is now digitally connect to your phone thanks to new solutions like the one we co-created with FCA. The project began in 2014 when we because innovating with FCA to launch one of the first digital solutions in Brazil that supported 100% interaction with the car using the cell phone. With a practical, secure and connected application, Uconnect Mobile enables the user to bring their digital world to the car and allows users to integrate their smart phone with the media center to make calls, listen to the radio or applications, access GPS features, and control Eco Drive.
Embraer
Between 2016 and 2018, we unified Embraer’s system for validating and monitoring the electrical components of an aircraft. Part of this solution also entailed segregating the data from military aircrafts and executive aircrafts for security purposes. The goal of the project was to better obtain electrical data associated with manufacturing requests, check availability of manufacturing materials, isolate testing, and management services performed. In addition, we created a digital manual for better self-instruction, access to resources anytime, and digitalization of third-party diagrams for improved worker experience and productivity.