Organisational transformation starts and ends with the people tasked with implementation. No change program works but that the people who are to implement it and live it WANT it!

1. ChangeUP!
Implement Change in Public Agencies
with Grace and Ease
Public agencies are facing unique and complex challenges. We rely
on our teams to be sufficiently flexible, adaptable and robust to
adapt and even lead change. Is your team change-ready?
Creating a change-ready team requires a simple, though
critical, step we often miss.
Are you ready to create a team of
raving fans for change?
Provide the missing link and watch you people take-on your
change agenda like it is a personal commitment?
Outcomes
• Upskill staff to manage change
• Increase productivity and reduce ‘friction’
• Reduce resistance and build momentum
• Develop cooperation and collaboration
• Cause difficult conversations to become
natural, even easy
• Model appropriate behaviors
Bring respect and honour to how people
interact
Empower core change-teams
Build organisational momentum
Make change-stick

2. 2
Sonny Neale sonny@sonnyneale.com / Linkedin.com/in/sonnyneale
www.sonnyneale.com / Twitter @sonnyjneale
Between 60 and 75% of highly engaged
staff cite a common team-vision as the no.1
factor in their level of motivation.
“Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage
Public agencies are facing unprecedented pressure to adapt, implement new
programs, transform legacy systems, restructure and compete, yet 70% of
change programs continue fail at implementation*.
Whether from lack of resources, support, resistance or fear, the sheer
complexity of implementing change can be daunting.
Achieve rapid and sustained traction by helping your people align on a
common goal, something important to them, and watch your change agenda
become their change agenda.
Unleash extraordinary energy for change and see the ratio of results to effort
transform.
Why Changeup!
* First reported in John Kotter’s seminal book, “Leading Change” (1996). Since reinforced by numerous studies up to the most recent McKinsey survey in 2009 (only 38%
of respondents felt their program was ‘completely’ or ‘mostly’ successful).

3. 3
Sonny Neale sonny@sonnyneale.com / Linkedin.com/in/sonnyneale
www.sonnyneale.com / Twitter @sonnyjneale
A mere 7% of employees today fully understand their
company's business strategies and what's expected of them
in order to help achieve company goals.
"The Strategy-Focused Organization”
Harvard Business Review
.
s
When personal commitment aligns with the enterprises’ goals, the
organisation itself becomes a vehicle for the difference people want to make.
There are few sectors where this is more true than Public Agencies.
Proactive and Productive Teams
WARNING
This program is for leaders who want to see their teams become self-directing and proactive. This can be confronting. It is inappropriate
for executives who want to micro-manage or ‘control’ their people.
With this shift change becomes personal: colleagues, reports and managers
become resources, productivity explodes, and people love their work. When
change becomes personal there are few limits to what people will do to
accomplish it.

4. 4
Sonny Neale sonny@sonnyneale.com / Linkedin.com/in/sonnyneale
www.sonnyneale.com / Twitter @sonnyjneale
Change is not a one-off
process, neither is
ChangeUp!
Modules
A 12-week module serves as a powerful
point-of-departure for any public-sector
change program.
It leverages multiple educational approaches
and touchpoints including: diagnostics,
books and reading materials, training videos,
group mentoring, staff-seminars and
accountability sessions.
Partnership
Become a master at empowering staff and
implementing change in a public agency.
Most change requires a two to three-year
horizon to conceive, implement and bed-
down. This approach gives you confidence
your staff will stay empowered and your
change program delivered successfully.
A partnership includes an extended skills-
transfer from us to you through additional
support including executive mentoring and
our train-the-trainer curricula.
Give your staff the gift of
experiencing work as a
passion.
Watch your team flourish,
grow and:
• Align on a common vision and
operating model
• Learn critical distinctions on how
to communicate and implement
change in a public agency
• Create their own vocabulary for
change
• Write a ‘team charter’: agreements
around the ways-of-being
• Address and transform the source
of resistance and step into courage
• Foster authentic relationships in
the team
• Commit to seeing change through
Delivery

5. Powerful... we need
more of this in the
public sector.
Aaron von Egmond,
Chief Executive Officer
Hepburn Shire Council
Where we got was beautiful to see… we achieved
a sense of purpose and a way of moving forward
as an operating model. That was what I wanted
and we achieved it in record time.
Before we were working well but independently,
we now have a trust, a vocabulary to have
difficult conversations in the team that models
that communication throughout the
organisation.
I have the charter we created as-a-team on the
wall in my office. What I was concerned could be
difficult conversations before have become
natural now.
Deb Ganderton
Director, Service & Engagement
Greater Metropolitan Cemeteries Trust
Working with Sonny helped
me fire imaginations and get
my whole team to commit to
and share a vision. It was
amazing.
Alex Fearnside
Support Services Lead
Victorian Environment Protection Agency
I went from unclear about my ability to do my new job,
to crystal clear in about 20mins! After that, the rest
was just crafting conversations that created value for
others. Fantastic value. Thanks.
Linda Duffy
Local Engagement Officer
Commonwealth Water Environment Office
Profile of Sonny Neale
Passionately committed to creating fit-for-purpose public agencies, Sonny’s mission is to empower
people to use their work to fulfil on their personal commitment in the world. He helps committed,
passionate leaders mould and craft the teams they need to fulfil on their leitmotif; the theme of their
life’s work.
Sonny is an award-winning facilitator and trainer, leadership coach and international speaker. He
regularly writes on team-building, leadership and collaboration and is the author of the upcoming
book “Visionary Leadership: creating teams that take-over”.
Sonny works with a diverse range of agencies in the Australian public sector including Cemeteries,
Water, Energy, the Environment and Transport. He also trains teams and leaders in Emergency
Management sector across the Asia Pacific region.
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Sonny Neale
Australia +61 409 937 916 sonny@sonnyneale.com
Indonesia +62 812 3782 9703 www.sonnyneale.com
Linkedin.com/in/sonnyneale Twitter @sonnyjneale
One of the most beneficial
workshops I have
attended in my 35 year
career.
Leigh Funston
Manager, Communications and
Engagement
Greater Metropolitan Cemeteries Trust