This document discusses how SolarWinds' Application Performance Management (APM) suite provides full-stack monitoring of custom hybrid and cloud-native applications. It highlights how the suite offers unmatched visibility into logs, metrics, traces, hosts, and the digital experience. It also summarizes how the suite allows users to easily trace errors by identifying related log lines, metrics, and traces associated with a given trace ID.

1. @solarwinds
Simplify Troubleshooting With Context in
Your Logs

2. @solarwinds© 2019 SolarWinds Worldwide, LLC. All rights reserved. 2
Principal Product Marketing Manager
Pete Di Stefano
• Pete is a PMM for the SolarWinds
application management tools.
• His experience includes over 25 years in
tech product marketing and
management, including companies like
IBM, BMC Software, and Symantec.

3. @solarwinds© 2019 SolarWinds Worldwide, LLC. All rights reserved. 3
SolarWinds Technical Advocate
Mike Morgan
• Mike is a product advocate for application
management suite.
• Mike has been working in tech for 15
years in a variety of technical roles.
• Mike specializes in working with
customers showing them how to leverage
the SolarWinds APM suite.

4. @solarwinds 4
A few notes before we start
Welcome
• No one left behind – use your WebEx® console
to chat or submit questions using the
“Questions” section.
• Polls will pop up during beginning and the end
of the session.
• Feel free to ask questions throughout the
webcast. Time permitting, we will also do a live
Q&A at the end.
• We are recording this webcast and will send a
link to view the archive via email once the on-
demand is available.
• All attendees are muted.

5. @solarwinds
Agenda
• Introductions
• What is APM
• Troubleshooting with metrics,
traces and logs made easy
• Auto-instrumentation
• End-to-end tracing
• Request-level details
• Searchable trace IDs
• Q&A
5© 2019 SolarWinds Worldwide, LLC. All rights reserved.
SolarWinds APM Suite
Full-stack monitoring for custom hybrid
and cloud-native applications
User
Experience
Traces Logs
Metrics
https://www.solarwinds.com/apmsuite

6. @solarwinds 6
A Couple of Quick Polling Questions
What is my primary role?
a) Software Developer/Engineer
b) SRE/DevOps
c) IT Operations/Support
d) Tech Lead/Manager
Please choose the answer that best describes you.
a) I’m using a log management tool, but not a application monitoring tool
b) I’m using an application monitoring tool, but not a log monitoring tool
c) I’m using both log management and application monitoring tools together
d) None of the above

7. @solarwinds 7
APM Defined
• Asset Protection Manager
• Automated People Movers
• Antenna Pointing Mechanism
• Alternative Pest Management
• Application Performance
Management
© 2019 SolarWinds Worldwide, LLC. All rights reserved.

8. @solarwinds 8
APM Defined
•
•
•
•
• Application Performance
Management
1. Visibility into the health of your
applications and its underlying
infrastructure.
2. Know your application is
performing the way it was designed
and delivers a great user
experience.
3. Quickly pinpoint the specific
resources down to the line of code
that is causing issues, streamline
recovery efforts, and minimize
downtime.

9. @solarwinds
Unmatched visibility into logs, metrics, tracing,
hosts, and the digital experience.
APM Suite
© 2019 SolarWinds Worldwide, LLC. All rights reserved. 9
Web Performance Monitoring – SolarWinds Pingdom®
• Real user, uptime, page speed, and synthetic monitoring of
web applications from outside the firewall.
Application Performance Monitoring – SolarWinds
AppOptics™
• SaaS-based infrastructure and application performance
monitoring, tracing, and custom metrics for hybrid and
cloud-custom applications.
Log Monitoring and Analytics – SolarWinds Loggly ®
• Fast and powerful hosted aggregation, analytics, search, and
visualization of terabytes of machine data across hybrid
applications, cloud applications, and infrastructure.
Real-time Log Monitoring – SolarWinds Papertrail™
• Live tailing, searching, and troubleshooting for cloud and
hybrid applications, servers, routers, firewalls, and more.
Full-stack monitoring for custom hybrid
and cloud-native applications
User
Experience
LogsTraces
Metrics
https://www.solarwinds.com/apmsuite

10. @solarwinds
Identify the log line that tells why an error has
occurred.
Problem
© 2019 SolarWinds Worldwide, LLC. All rights reserved. 10
It’s easy to find an error.
Is it easy to find why the error
occurred?
Maybe it’s not so simple or
quick.

11. @solarwinds 11
New AppOptics, Loggly and Papertrail integrations
From Logs to Traces
1. You’ve identified an
important log error
2. Take the trace ID and drop it
into your search.
3. Hit Search.
4. See all the log lines from all
the services that make up
that trace request.
© 2019 SolarWinds Worldwide, LLC. All rights reserved.

12. @solarwinds 12
New Shared Snap Agent
• New way to collect logs
• Capability to filter logs
• Simple to go from logs to
metrics and traces
© 2019 SolarWinds Worldwide, LLC. All rights reserved.

13. @solarwinds 13
From Traces to Logs
• Auto-instrumentation
• A trace ID is added to each
log line
• One click from traces into
log lines
© 2019 SolarWinds Worldwide, LLC. All rights reserved.

14. @solarwinds
Unmatched visibility into logs, metrics, tracing,
hosts, and the digital experience.
APM Suite
© 2019 SolarWinds Worldwide, LLC. All rights reserved. 14
Web Performance Monitoring – SolarWinds Pingdom®
• Real user, uptime, page speed, and synthetic monitoring of
web applications from outside the firewall.
Application Performance Monitoring – SolarWinds
AppOptics™
• SaaS-based infrastructure and application performance
monitoring, tracing, and custom metrics for hybrid and
cloud-custom applications.
Log Monitoring and Analytics – SolarWinds Loggly ®
• Fast and powerful hosted aggregation, analytics, search, and
visualization of terabytes of machine data across hybrid
applications, cloud applications, and infrastructure.
Real-time Log Monitoring – SolarWinds Papertrail™
• Live tailing, searching, and troubleshooting for cloud and
hybrid applications, servers, routers, firewalls, and more.
Full-stack monitoring for custom hybrid
and cloud-native applications
User
Experience
LogsTraces
Metrics
https://www.solarwinds.com/apmsuite

15. @solarwinds
THANK
YOU!
15© 2019 SolarWinds Worldwide, LLC. All rights reserved.

16. @solarwinds
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are
the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are
registered with the U.S. Patent and Trademark Office, and may be
registered or pending registration in other countries. All other SolarWinds
trademarks, service marks, and logos may be common law marks or are
registered or pending registration. All other trademarks mentioned herein
are used for identification purposes only and are trademarks of (and may be
registered trademarks) of their respective companies.
16