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Government and Education Webinar: Technical Update and Demo of New Features

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In this webinar, our SolarWinds sales engineer discussed new SolarWinds products and features of interest to our federal, state, local, and education customers. Our sales engineer discussed and demonstrated the 2020.2 releases, consisting of SolarWinds® Security Event Manager, Access Rights Manager, Server & Application Monitor, Virtualization Manager, Storage Resource Monitor, Web Performance Monitor, Log Analyzer, Server Configuration Monitor, Network Performance Monitor, NetFlow Traffic Analyzer, Network Configuration Manager, VoIP & Network Quality Manager, User Device Tracker, IP Address Manager, Database Performance Monitor, Enterprise Operations Console, and the Orion® Platform.


During this interactive webinar, attendees learned about:

Security Event Manager (SEM)

Interactive histogram and query builder
UI updates to connector profiles and users
Access Rights Manager (ARM)

Monitor events in Azure Active Directory
Let data owners review and recertify AD group memberships
Support for Microsoft Teams
Orion Platform enhancements

Performance improvements
Orion Maps improvements
Upgrade improvements
Powerful new custom summary dashboards
Orion Platform product enhancements

Server & Application Monitor (SAM) – Improved API monitoring, with OAuth 2.0 and Azure API support
Virtualization Manager (VMAN) – Extended Nutanix support, FIPS compliance updates, and improved PerfStack™ granularity
Storage Resource Monitor (SRM) – Hardware health monitoring for NetApp 7-Mode and extended controller support for Dell EMC VNX/CLARiiON arrays
Log Analyzer (LA) – Flat log file ingestion
Web Performance Monitor (WPM) – Pingdom® integration
Server Configuration Monitor (SCM) – Monitor configuration and permissions changes in your databases
Network Performance Monitor (NPM) – Increased scalability up to 1 million users, Azure VNet gateway monitoring support, improved device views for Cisco Switch Stacks, and improved MIB updates
NetFlow Traffic Analyzer (NTA) – Reconcile node flow volumes
Network Configuration Manager (NCM) – Firmware upgrade improvements
User Device Tracker (UDT) – Viptela vEdge support
VoIP & Network Quality Manager (VNQM) – Monitor IP SLA operations from your Cisco Nexus switches
IP Address Manager (IPAM) – Refreshed user interface
Database Performance Analyzer (DPA) – Support for PostgreSQL
Enterprise Operations Console (EOC) – Orion Maps support

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Government and Education Webinar: Technical Update and Demo of New Features

  1. 1. 1@solarwinds Technical Update and Demo of New Features Government and Education Webinar June 18, 2020
  2. 2. 2@solarwinds Speaker Introduction © 2020 SolarWinds Worldwide, LLC. All rights reserved. Michael McDowell Senior Sales Engineer michael.mcdowell@solarwinds.com 703.386.2616 (office)
  3. 3. 3@solarwinds Agenda © 2020 SolarWinds Worldwide, LLC. All rights reserved. • Overview • SolarWinds 2020.2 release updates • Application performance management • Network management • Infrastructure management • Service desk management • IT security • Orion® Platform • Demonstrations • Additional resources • Q&A
  4. 4. 4@solarwinds Hybrid IT Is Causing Issues By the numbers © 2020 SolarWinds Worldwide, LLC. All rights reserved. $5,600 per minute is the average cost of IT issues for a company Typical enterprise IT organization spends 29% of IT’s time $2.5M annually to determine root cause of application performance issues New infrastructures and edge networking require a different approach to troubleshooting performance issues Distributed hybrid-cloud applications are difficult to troubleshoot Growing use of SaaS applications put a strain on IT monitoring resources - traditional tools don’t cut it. Organizations are looking for cost-saving and agility as they lift-and-shift databases to the cloud Lack of visibility into Azure and AWS assets and services has a cost
  5. 5. 5@solarwinds© 2020 SolarWinds Worldwide, LLC. All rights reserved. What We Focused On for This Release Highlight roadmap How can we help bring together ops and dev teams as they work to build better apps for internal and front facing customers. What would they need in an APM solution? What can we do to help you monitor and innovate how you troubleshoot new application technologies, new infrastructures, and cloud issues? As you migrate to the cloud, how can we help you track assets, understand performance across environments, and ensure apps and assets are safe while trusting partners to help manage parts of your business across your infrastructure?
  6. 6. 6@solarwinds What Is SolarWinds ITOM? IT Operations Management. Simplified. © 2020 SolarWinds Worldwide, LLC. All rights reserved. IT Ops On-Premises Public Cloud Service Management IT Security Database Performance Management Network Management Infrastructure Management IT Security DevOps Private Cloud Wherever IT sits All things IT Whoever manages IT performance Application Performance Management
  7. 7. 7@solarwinds Application Performance Management Server & Application Monitor (SAM), AppOptics™, Web Performance Monitor (WPM), and Pingdom® © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  8. 8. 8@solarwinds© 2020 SolarWinds Worldwide, LLC. All rights reserved. SAM PROBLEM SOLVED • SAM allows a better understand of your applications and expands visibility on the cloud, thus reducing typical shadow IT issues • SAM simplifies the monitoring of AWS and Azure assets, once credentials are provided, SAM provides a wizard-based utility to identify VMs instances in the cloud FEATURES Enhanced OOB templates for SaaS applications, including Office 365, to complete existing IaaS/PaaS templates
  9. 9. 9@solarwinds AppOptics © 2020 SolarWinds Worldwide, LLC. All rights reserved. FEATURES App service topology mapping: visualize bottlenecks New trace summary automatically evaluates and pinpoints where app is spending its time PROBLEM SOLVED • Applications are complex and by providing topology mapping and tracing, you can gain a deeper understanding of how the app performs and where in the application stack to focus on to fix hard-to-find issues
  10. 10. 10@solarwinds WPM and Pingdom © 2020 SolarWinds Worldwide, LLC. All rights reserved. PROBLEM SOLVED • Choose which option is best, SaaS or perpetual license FEATURES Now use the same recorder
  11. 11. 11@solarwinds Software-Defined Everything © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  12. 12. 12@solarwinds 12@solarwinds© 2020 SolarWinds Worldwide, LLC. All rights reserved. Software- Defined Everything What’s the Problem? Impact by the Numbers Emerging Problems How does your perspective compare?
  13. 13. 13@solarwinds Network Management Network Performance Monitor (NPM), NetFlow Traffic Analyzer (NTA), and User Device Tracker (UDT) © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  14. 14. 14@solarwinds© 2020 SolarWinds Worldwide, LLC. All rights reserved. NPM PROBLEM SOLVED • Azure visibility allows you to troubleshoot VPN issues by providing a clear picture of both sides of the connection • Correlate Cisco ACI SDN infrastructure for troubleshooting FEATURES • NPM adds visibility into Azure Network Gateways • The PerfStack™ dashboard shows Cisco ACI SDN infrastructure performance
  15. 15. 15@solarwinds NTA © 2020 SolarWinds Worldwide, LLC. All rights reserved. FEATURES NTA provides visibility into IPFIX NetFlow data from VMware vSphere distributed switches, allowing filtering of east-west traffic on specific hypervisors PROBLEM SOLVED • As workloads move within data centers or to public clouds, new visibility helps IT understand app and VM relationships to optimize throughput and minimize latency • Filtering east-west traffic on specific hypervisors helps IT pros avoid service impacts when moving workloads
  16. 16. 16@solarwinds UDT Expands SD-WAN Capabilities © 2020 SolarWinds Worldwide, LLC. All rights reserved. PROBLEM SOLVED • Remote visibility of devices directly connected at the WAN edge - closing visibility gap • Port history and monitoring for centrally located operations teams improving operations and performance analysis. FEATURES • UDT Viptela vEdge support, which provides visibility of devices directly connected at the WAN edge
  17. 17. 17@solarwinds Infrastructure Management Virtualization Manager (VMAN), Service Desk, SAM, and Database Performance Analyzer (DPA) © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  18. 18. 18@solarwinds VMAN and Nutanix © 2020 SolarWinds Worldwide, LLC. All rights reserved. FEATURES • New HCI/SDDC support in VMAN for Nutanix • VMAN 2020.2 adds support for Nutanix Acropolis Hypervisor (AHV) performance monitoring PROBLEM SOLVED • Bringing together virtualized and HCI monitoring, eliminating the need for separate tools, reducing software license costs, and improving IT productivity
  19. 19. 19@solarwinds Expanding Azure and AWS © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  20. 20. 20@solarwinds SolarWinds Products Work With AZURE and AWS © 2020 SolarWinds Worldwide, LLC. All rights reserved. SolarWinds currently has all Orion Platform products in the Azure marketplace SolarWinds now has all Orion Platform products in the AWS marketplace
  21. 21. 21@solarwinds Service Desk Expands Azure and AWS Support © 2020 SolarWinds Worldwide, LLC. All rights reserved. FEATURES • CMDB visualization for hybrid clouds • AWS asset discovery PROBLEM SOLVED • New visibility into Azure and AWS assets and services reduces costs and minimizes the impact to services • Understanding your cloud assets and creating a uniform CMDB visualization across public and private clouds reduced costs and improves service uptime
  22. 22. 22@solarwinds SAM Expands Cloud Visibility © 2020 SolarWinds Worldwide, LLC. All rights reserved. FEATURES • API poller: customized monitoring of apps/infra via API for hybrid clouds (AWS, Azure, GCP) • SAM enhances Azure and AWS performance and availability monitoring PROBLEM SOLVED • Simplifies troubleshooting of infrastructure/apps on AWS and Azure • SAM and SSD leverage Orion Platform integration to accelerate collaboration between systems admins and service desk owners
  23. 23. 23@solarwinds DPA and Postgres DB © 2020 SolarWinds Worldwide, LLC. All rights reserved. FEATURES • Complete Azure and AWS coverage • Azure Database for PostgreSQL • Amazon RDS for PostgreSQL • Amazon Aurora for PostgreSQL • Flexible implementation options • The only PostgreSQL solution with machine learning anomaly detection PROBLEM SOLVED • Postgres support extends DPA’s in-depth performance analysis to pinpoint issues for AWS and Azure • Complete end-to-everything monitoring with Orion Platform integration providing a full-stack view into Azure and AWS Postgres databases
  24. 24. 24@solarwinds IT Security Server Configuration Monitor (SCM), Access Rights Manager (ARM), and Security Event Manager (SEM) © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  25. 25. 25@solarwinds SCM Spot DB Breaches © 2020 SolarWinds Worldwide, LLC. All rights reserved. PROBLEM SOLVED • SCM adds enhanced capabilities to monitor your DB for unauthorized changes and sends alert to SEM to investigate a potential breach FEATURES • Server Configuration Monitor adds enhanced capabilities to monitor your DB for unauthorized changes and sends alert to SEM
  26. 26. 26@solarwinds ARM © 2020 SolarWinds Worldwide, LLC. All rights reserved. PROBLEM SOLVED • New visibility into Azure and AWS assets and services reduces costs and minimizes the impact to services due to configuration changes; advances in security protect important cloud assets FEATURES • Security capabilities for Office 365 and Microsoft Teams to manage and secure access • Enhanced Azure AD monitoring provide security in public cloud instances and between on-prem and cloud
  27. 27. 27@solarwinds SEM © 2020 SolarWinds Worldwide, LLC. All rights reserved. PROBLEM SOLVED • Enhanced, user-friendly HTML5 interface allows for more simplified visibility and better ease of use • More insights to managing database storage and adjusting your data retention settings FEATURES • The analyze historical data (formerly nDepth) feature presents an updated user experience to simplify searches for key historical data involving your network events • SEM introduces a new data indicator to the KPI widget that displays the age of the oldest stored event in your database
  28. 28. 28@solarwinds Other 2020.2 Release Details Log Analyzer Network Configuration Manager • Firmware upgrade improvements • Flat log file ingestion VoIP & Network Quality Manager • Monitor IP SLA operations from your Cisco Nexus switches Enterprise Operations Console • Orion Maps support Storage Resource Monitor • Hardware health monitoring for NetApp 7-Mode • Extended controller support for Dell EMC VNX/CLARiiON arrays © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  29. 29. 29@solarwinds Orion Platform Performance enhancements, maps, and simplified upgrades © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  30. 30. 30@solarwinds Time is money Performance and Capacity Improvements SCALABILITY - MAPS - TIME TRAVELDASHBOARD PEFORMANCE • Scale to up to 1 million elements per instance with NPM. • For SAM components the limit is increased to be 550,000 components per SAM installation. • Login page – faster (eliminated cold-start) • Summary view optimisation – quicker load. • Active alerts – 67% faster 35% 96% © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  31. 31. 31@solarwinds 31@solarwinds SolarWinds Upgrade Resources Upgrade Items to Consider  What version are you looking to upgrade from/to?  Have you upgraded the product before and are you aware of the pre-flight checks to run to increase your chances of success?  Are you aware of our documentation and Success Center and the other upgrade resources we have available? What’s New • Improved scalability • Staged upgrades • Pre-staging upgrades • Upgrade plan reports • Automating upgrades via Orion SDK • Platform support • MS SQL Express • MS SQL 2012 • MS Windows 2012 Support © 2020 SolarWinds Worldwide, LLC. All rights reserved. Key Benefits of Upgrading • Better performance • Greater security and stability • New features • Optimised for our latest technologies Working to keep you up to date
  32. 32. 32@solarwinds DEMO © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  33. 33. 33@solarwinds ARM Office 365 and Microsoft Teams Support © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  34. 34. 34@solarwinds Service Desk CMDB Visualization © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  35. 35. 35@solarwinds Release Resources New at SolarWinds Includes platform and product release summaries with links to updated release notes for all 2020.2 releases NPM Upgrade Resource Center SolarWinds Academy Product blog: Orion Platform 2020.2 and its modules Orion 2020.2 Release Notes Let us know how we can help you © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  36. 36. 36@solarwinds Q&A © 2020 SolarWinds Worldwide, LLC. All rights reserved. Call government or education sales: 877.946.3751 Contact federal sales: federalsales@solarwinds.com Contact state and local government sales: governmentsales@solarwinds.com Contact education sales: educationsales@solarwinds.com
  37. 37. 37@solarwinds THANK YOU © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  38. 38. 38@solarwinds Contact Us • Visit our THWACK® government group: http://thwack.com/government • Watch a short demo video: http://demo.solarwinds.com/sedemo/ • Download a free trial: http://www.solarwinds.com/downloads/ • Visit our government website: http://www.solarwinds.com/government • Call government sales: 877.946.3751 • Email SolarWinds federal government sales: federalsales@solarwinds.com • Email SolarWinds state and local government sales: governmentsales@solarwinds.com • Email SolarWinds education sales: educationsales@solarwinds.com • Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government Let us know how we can help you © 2020 SolarWinds Worldwide, LLC. All rights reserved.
  39. 39. 39@solarwinds The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies. © 2020 SolarWinds Worldwide, LLC. All rights reserved.

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