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• Having previous work experience or being in
student union gives you advantages.
• Being recommended helps in finding a job.
• Universities have inflexible class schedules .
• In all jobs the ask for minimum 2 years
experience .
• There aren´t enough options of job
opportunities for certain degrees in vacancies
websites
• The process of passing form a trainee to full
time work as outsourcing took me 4 months.
• Previous work experience means you are
responsible and not lazy, gives you points in
interviews.
• Finding job as a trainee is easier and quicker
than finding a full time job.
• Sometimes being a trainee in a company isn´t
rewarded, and it should help to find a full time
job more easily in that company
• Outsourcing is bullshit.
• Uncertainty
• Frustration
• Deception of job offer & time invested in the
company as trainee .
• Happy with the job she is doing an the
company.
• Unsatisfied with the salary offered and
benefits.
EMPATHY MAP
S A Y T H I N K
D O F E E L
• Didn´t use universities job services
(recruitment fair and CV help) she had job as a
trainee
• Started working in semester 7 as a trainee.
• Negotiated with trainee employer to work full
time when graduated.
• Talked with his boss so they could increase her
salary and hire her directly and not from
outsourcing.
• Continues to search for jobs to see if she could
find something better.
PROBLEM STATEMENT
Undergrad student with a lot
of energy and attitude needs
a way to easily transition
between trainee and full time
employment because the
process was bumpy and full of
unexpected challenges.

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Design Thinking: Empathy Map and problem statement

  • 1. • Having previous work experience or being in student union gives you advantages. • Being recommended helps in finding a job. • Universities have inflexible class schedules . • In all jobs the ask for minimum 2 years experience . • There aren´t enough options of job opportunities for certain degrees in vacancies websites • The process of passing form a trainee to full time work as outsourcing took me 4 months. • Previous work experience means you are responsible and not lazy, gives you points in interviews. • Finding job as a trainee is easier and quicker than finding a full time job. • Sometimes being a trainee in a company isn´t rewarded, and it should help to find a full time job more easily in that company • Outsourcing is bullshit. • Uncertainty • Frustration • Deception of job offer & time invested in the company as trainee . • Happy with the job she is doing an the company. • Unsatisfied with the salary offered and benefits. EMPATHY MAP S A Y T H I N K D O F E E L • Didn´t use universities job services (recruitment fair and CV help) she had job as a trainee • Started working in semester 7 as a trainee. • Negotiated with trainee employer to work full time when graduated. • Talked with his boss so they could increase her salary and hire her directly and not from outsourcing. • Continues to search for jobs to see if she could find something better.
  • 2. PROBLEM STATEMENT Undergrad student with a lot of energy and attitude needs a way to easily transition between trainee and full time employment because the process was bumpy and full of unexpected challenges.