The explosion of highly cost-effective technology has infiltrated all aspects of the workplace. Notably, it has impacted the employee experience in every possible way from recruiting to performance management to employee engagement and everything in between. The absence of having software to help HR Practitioners scale what they do has a huge negative effect on the employee experience. In this session we will explore these reasons and what to do about it.

1. How Technology Influences the
Employee Experience

2. What is Employee Experience?

3. Stats About Employee Experience
Proactive Talent Strategies | Page 1
• 70% of US workers are not engaged at work
• 89% of employers think their people leave for more money
• 12% of employees actually do leave for more money
• 75% of people voluntarily leaving jobs don’t quit their jobs; they quit their bosses
• 70% of Forbes Global 2000 companies will use gamification to boost engagement
• 40% of employees know their company’s goals and strategies
• 2.5x more revenue for companies with engaged employees vs competitors with low levels
• Engaged employees are 87% less likely to leave their companies
*Themuse.com

4. Impressions are Everything
• Employee experience drives the customer experience
• If your employees aren’t engaged, they cannot please your customers

5. Taking it back to candidate experience

6. No Quick Fix

7. Building a Better Benchmark
Proactive Talent Strategies | Page 2
• Right People + Right Processes = Success
• Get employees to choose you and not the competition
• Treat employees like customers
• Know that employees have a choice when it comes to
choosing an employer of choice
• Listen to employees

8. “On The Cheap” – Sedef Buyukataman

9. “On The Cheap"
Proactive Talent Strategies | Page 2
• Combine qualitative data & anecdotal experiences through
personal follow ups
HOW?
• Surveys
• Google Forms
• SurveyMonkey
• Communities
• Slack

10. Other Ideas

11. How to Work Towards Great Employee Experience
Proactive Talent Strategies | Page 1
• Employee experience drives the customer experience
• If your employees aren’t engaged, they cannot please your customers
• What can you do?
• Clear onboarding process - automation
• Clear communication – open environment
• Employee collaboration – slack, intranet, G-chat
• Employee surveys – Google forms
• Rewards & recognition – announce publicly
• Hiring involvement – interview process

12. Tools
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• ATS/CRM
• HRIS – Performance management
• Payroll/Benefits
• Internal Community/Intranet
• E-Learning Platform
• 1 page community hub that includes company news, blogs, ads, jobs, etc
• Employee recognition & rewards tool – points/$$/gift cards
• Mobile experience

13. Payroll
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14. Employee
Rewards
Proactive Talent Strategies | Page 1

15. Chatter

16. Slack

17. Thank you! angie@proactivetalent.io | 312.291.1910 | @angieverros_____