Giovanni Moriani, Angelo Scuri - Innovating and shortening distances: completely remotely managing the service center

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Designed for the Bank Industry, the innovative “virtual operator” store aimed at the selling of products and advice through remote management tools, it opens the market: Insurance, Telecommunications, P.A., Utilities etc. A new concept that allows you to completely and safely approach the customers effectively, reduce costs and innovate the distribution model.

Negócios

Giovanni Moriani, Presidente Var Group
Angelo Scuri, Project Manager Innovation Area Cabel Industry
Innovare e accorciare le distanze:
il centro servizi completamente gestito da remoto
#DOTSERVIZI
#DOTSERVIZI. Innovare e accorciare le distanze.

23
sedi in Italia
15.000
clienti
810
addetti
550
certificazioni
+8,5%
crescita 2014/2013
40
anni di esperienza
166 Ml €
fatturato 2014
Var Group
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

7
sedi in Italia
50
Istituti di credito
200
addetti
+12%
crescita 2014/2013
30
anni di esperienza
25 Ml €
fatturato 2013
Gruppo Cabel
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.
Una collaborazione lunga 30 anni

Dalla gestione all’innovazione dei processi
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

25 Ml €
fatturato 2013
Dall’osservazione dei fenomeni
alla rivoluzione nei servizi
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

25 Ml €
fatturato 2013
Social Business
che abbatte le barriere geografiche e culturali
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

25 Ml €
fatturato 2013
Senza cambiare le abitudini degli utenti
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

25 Ml €
fatturato 2013
Senza cambiare le abitudini degli utenti
Smart Services
che creano business in ogni settore
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

Semplicità del servizio, complessità dei processi
Giovanni Moriani, Presidente Var Group
#DOTSERVIZI. Innovare e accorciare le distanze.

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
Video DotServizi

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
L’esperienza:
4 anni, 15 banche, 300 filiali

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
Sistema integrato
Firma grafometrica
Scansione documenti fino a un formato A4
Card e pin dispenser
POS per il pagamento con carta
Stampa ticket, ricevute, copie…

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
Vantaggi #DOTSERVIZI
new business
abbattimento dei costi
qualificazione delle risorse
senza vincoli di spazio o di logistica
ottimizzazione dei processi

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
Video Banca reale

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
La sfida è il MULTI SERVIZIO
Tecnologie integrate, partnership concrete

Angelo Scuri, Project Mgr Innovation Area Cabel Industry
#DOTSERVIZI. Innovare e accorciare le distanze.
La tecnologia che supporta
le persone e il business

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Giovanni Moriani, Angelo Scuri - Innovating and shortening distances: completely remotely managing the service center

1. Giovanni Moriani, Presidente Var Group Angelo Scuri, Project Manager Innovation Area Cabel Industry Innovare e accorciare le distanze: il centro servizi completamente gestito da remoto #DOTSERVIZI #DOTSERVIZI. Innovare e accorciare le distanze.

2. 23 sedi in Italia 15.000 clienti 810 addetti 550 certificazioni +8,5% crescita 2014/2013 40 anni di esperienza 166 Ml € fatturato 2014 Var Group Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

3. 7 sedi in Italia 50 Istituti di credito 200 addetti +12% crescita 2014/2013 30 anni di esperienza 25 Ml € fatturato 2013 Gruppo Cabel Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

4. Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze. Una collaborazione lunga 30 anni

5. Dalla gestione all’innovazione dei processi Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

6. 25 Ml € fatturato 2013 Dall’osservazione dei fenomeni alla rivoluzione nei servizi Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

7. 25 Ml € fatturato 2013 Social Business che abbatte le barriere geografiche e culturali Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

8. 25 Ml € fatturato 2013 Senza cambiare le abitudini degli utenti Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

9. 25 Ml € fatturato 2013 Senza cambiare le abitudini degli utenti Smart Services che creano business in ogni settore Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

10. Semplicità del servizio, complessità dei processi Giovanni Moriani, Presidente Var Group #DOTSERVIZI. Innovare e accorciare le distanze.

11. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. Video DotServizi

12. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. L’esperienza: 4 anni, 15 banche, 300 filiali

13. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. L’esperienza: 4 anni, 15 banche, 300 filiali Criticità superate: aspetti legali, privacy, antiriciclaggio

14. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. L’esperienza: 4 anni, 15 banche, 300 filiali Criticità superate: aspetti legali, privacy, antiriciclaggio Stesso livello di interazione come in un negozio reale

15. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. L’esperienza: 4 anni, 15 banche, 300 filiali Criticità superate: aspetti legali, privacy, antiriciclaggio Videoconferenza: qualità massima partner tecnologico

16. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. Sistema integrato Firma grafometrica Scansione documenti fino a un formato A4 Card e pin dispenser POS per il pagamento con carta Stampa ticket, ricevute, copie…

17. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. Vantaggi #DOTSERVIZI new business abbattimento dei costi qualificazione delle risorse senza vincoli di spazio o di logistica ottimizzazione dei processi

18. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze.

19. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. Video Banca reale

20. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. La sfida è il MULTI SERVIZIO Tecnologie integrate, partnership concrete

21. Angelo Scuri, Project Mgr Innovation Area Cabel Industry #DOTSERVIZI. Innovare e accorciare le distanze. La tecnologia che supporta le persone e il business

Giovanni Moriani, Angelo Scuri - Innovating and shortening distances: completely remotely managing the service center

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