Keynote av Torbjørn Larsen

1. Machines are
getting smarter
What Are The
Implications For
Business &
Leadership?
Smidigkonferansen 2019
Torbjorn Larsen – Chief Transformation Officer, Mestergruppen AS
Email: torbjorn@alum.mit.edu

2. Why do companies exist?
Why do we have organizations?
RonaldHCoase(1910-2013)

4. Cross-functional, domain oriented areas and teams
autonomy – agility – continous delivery

5. Fredric Laloux on
Soulful Organizations
• Self-management
• Wholeness
• Evolutionary purpose

6. transformation is really
hard – what
characterize those who
succeed?

7. transformation is really hard – what
characterize those who succeed?
• transformative
vision & leadership
• focus on people
• agility@scale

8. transformative vision
& leadership
• incremental change vs
disruptive innovation
• transactional vs
transformational
leadership

9. Life is a stream
of events…!
How can The Norwegian Labor &
Welfare Administration(NAV)
leverage life events and data
streams to deliver proactive and
personalized income security and
labor market services?

10. Transformations are driven by people with ideas,
empathy and ability to inspire

11. focus on people
• strong sense of
purpose & passion
• core competence and
learning organization
• people centric and
design driven

13. Sourcing
strategy?

14. Design think –
YES please...!

15. agile@scale
• culture
• structure
• technology

16. Agile Culture – from control to enablement…
enabled
differentiated
autonomous
diffuse diffuse
”loose” ”tight” ”loose”
clear clear
rules, regu-
lations, check
lists, routines,
detailed reqs...
feedback/resultspurpose prosess/methodology
”tight” ”tight””loose”

17. Citizen Employer Work Health Family Disabilities Pension Sosial
service
Enterprise
Life as a stream of event
Cross-functional product teams and areas @NAV
Competence in line functions – Deliverables in cross-functional teams/areas
Labor & Services
Communications
IT HR R&D
Finance
Benefits

18. A paradigm shift under the hood as well:
distributed - cloud based - data driven - microservices
Data streams/events
Application platform
Mikro-
tjeneste
Mikro-
tjeneste
Informasjonsplattform
Service mesh
Event hubs
Docker
Mikro-
tjeneste
Mikro-
tjeneste
Mikro-
tjeneste
Kubernetes
Istio
Kafka
FaaS
(serverless)
Enduser applications

19. Harper Reed’s
words of wisdom

20. // Thank you