Cognitive Collaboration: X-Factor per un progetto di Smart Working di successo

1. Cognitive Collaboration:
X-Factor per un progetto di
Smart Working di successo
Enrico Miolo
Leader Smart Working Initiative
Cisco | Collaboration
@enricomiolo
enmiolo@cisco.com

2. Agenda
Smart Working Technologies
4 Tips
Cognitive Collaboration

4. La «banalizzazione» dello Smart Working

5. Evolution of Meetings in a Digital Economy
How Do You Create Experiences that Matter for Your Distributed Teams?

6. Hardware, Software and Cloud

7. Virtual and Physical Workplace connected together

8. https://projectworkplace.cisco.com

9. Virtual and Physical Workplace connected together

12. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
30 million huddle spaces today
Growing at 27% YoY
Hello huddle spaces.

13. 8 out 10 users are frustrated with their current huddle
space meeting technology
So many
dongles
and
wires!
How do I
add
remote
people?
Joining is
different
in every
space!
I need to
sit closer
to the
screen
How do I
join the
meeting?
Time wasted Progress delayed Meetings start late
Can’t find
an open
huddle
space!

15. Casual
Simple
Flexible
Many

17. © 2018 Cisco and/or its affiliates. All rights reserved.
Team Spaces with persistent messaging & content

18. Virtual Meeting Room

19. Make white Webex Calling
Webex Teams
Webex Meetings
Webex Devices
+
Webex

20. Agenda
Smart Working Technologies
4 Tips
Cognitive Collaboration

21. Use cases

22. Training

23. Remote Expert

24. Industry Video Collaboration

25. Whiteboarding

26. Design Thinking

27. Annotate on Presentation

29. Digital Signage

30. Web Engine and Digital Signage

31. Remote Expert

33. Use cases

34. Mobile Devices just for Email & Calendar
Reminders
Complex Collaborative Workspaces
Unfriendly access to Collab shared Resources
Software Platforms disconnected
from physical spaces
High IT Workloads & resource consumption
Poor Control, Bumpy Scalability, Collaboration
«Genius» needed to read CDR-based Analytics
USERSITMgmt

36. Simple, relatable
experiences team
members love to use.
Modern & Self
Service
Experiences

37. Speaker Tracking and Best View
Auto-detects people in room Selects best framing
Best Overview
Detects person speaking Selects best framing for speaker
Speaker Tracking

38. Use cases

40. Use cases

41. Boardroom
Pocket
Cisco Hybrid
Cisco Collaboration Architecture
Cisco®
Collaboration
Cloud
Unified
Communications
Customer
Care
Conferencing
Cisco Collaboration Edge Architecture
Cisco
On-Premises
End to End Security
Webex Calling
Webex Teams
Webex Meetings

42. Agenda
Smart Working Technolgies
4 Tech Tips
Cognitive Collaboration

44. Cognitive Collaboration
Intelligence
Context

45. Cognitive Collaboration
Intelligence
Data
Sensors, Bots , CRM, IOT, People Profiles,
Calendar, Scheduling, Meetings, Social data,
Public data
Analytics
Identify patterns and relational clusters
for individual, team, organization and
customer data
to support personalization

46. Cognitive Collaboration
Context
Right information, for the right
people, at the right time, at
the right place
Integrated in a
collaboration-enabled workflow
for connected, relevant and
human experiences
Cognitive
Collaboration

47. People Content Physical Spaces Devices Business Process
Orders
Scheduling
Hiring
Bug
Tracking
Approvals
Webex Graph: the foundation for intelligence
Document
Message
Task
Email
Calendar
Exec
Assistants
HR
Support
IT Desk
Phone
Video
Mobile
Home
Office
Huddle
Room
Conference
Room
Desk

48. Next Gen Cognitive Enabled Meeting Experiences
Weaving context and intelligence throughout our portfolio to improve
collaboration before, during, and after your meetings.
Remove the
tedious tasks
No fumbling, no device
searches, no more
wondering who’s in the
meeting. Just ask – better
yet, Webex will ask you.
Improve the
experience
Enjoy frictionless meeting
experience with facial
detection, intelligent audio and
in-depth automated people
insights
Increase your
productivity
End of the meeting is just
the beginning – end users
can read transcripts and
scrub audio tracks for
follow-up. Administrators
can explore in-room
analytics to monitor room
and device usage.

49. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
People
Insight
Dynamic
In-depth
Contextual
External
Profile
One-dimensional
Static
Evolution of people profiles help drive
better engagement
Tom Keny
Eduardo Machiatosan
VS
Facebook

50. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

51. enter the room and the meetingJOIN

52. Audio distance: 1.90 Quality: 0.58 Far end: 0 F: 0.0% T: 86.4% U: 0.0% N: 0.0% S: 235 People count: 2
New Data for workplace resource planning

53. The future of cognitive collaboration
Join Meeting/PMR
Schedule meetings
Help
Search doc
retrieval/share
Calling Notes & Tasks
Calendar queries Smart Office & IOT
In-meeting navigation &
controls
Small talk, Weather,
News, Web Search

54. Agenda
Smart Working Technolgies
Best practices and technology tips
Cognitive Collaboration

55. Questions?

56. @enricomiolo