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1. PRINCE2® PRACTITIONER COURSE
•PRINCE2® is a registered trade mark of AXELOS Limited
Accredited by PEOPLECERT

2. Module 4
QUALITY THEME
Part 2

3. 4. QUALITY THEME
 Identifier
 Title
 Purpose
 Composition
 Derivation
 Format & Presentation
 Development skills required
 Quality Criteria
 Quality Tolerance
 Quality Method
 Quality skills required
 Quality Responsibilities
PRODUCT DESCRIPTION
3
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4. 4. QUALITY THEME
EXAMPLE OF A QUALITY REGISTER
4
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5. 4. QUALITY THEME
 Implement & track the quality methods employed throughout the project
 Quality Methods:
• In Process: during product development
• Appraisal: finished products
 Records
• Quality records: evidence that the planned quality activities have been carried
out
• Approval records: a product should be approved after it has been shown as “fit
for purpose”
• Acceptance records: Ultimate approval of the Project’s Product
QUALITY CONTROL
5
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

6. 4. QUALITY THEME
Objectives:
 To assess the products against their agreed criteria
 To involve key stakeholders and help to promote quality and the
project
 To provide confirmation that the product is complete (get
agreement)
 To baseline (sign off) the product so no more changes can be
made.
QUALITY REVIEW TECHNIQUE
6
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

7. 4. QUALITY THEME
QUALITY REVIEW RESPONSIBILITIES
Chair:
This role is responsible for chairing the review meeting.
Presenter:
This role presents the products and represents the producers of the
product.
Reviewer:
This role reviews the products, submits questions and confirms
corrections or improvements.
Administrator:
This person provides admin support for the chairperson
7
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

8. 4. QUALITY THEME
QUALITY REVIEW MEETING
 Major questions (chair)
 Product “talk-through” (presenter)
 Actions (administrator)
 Review result (chair)
 Complete
 Conditionally complete
 Incomplete
 Inform interested parties (chair)
8
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

9. • All actions are complete, sign off that production is now
complete (chair)
• Communicate the quality review outcome to appropriate
managers (administrator)
• Store the quality records (administrator)
4. QUALITY THEME
FOLLOW UP REVIEW
9
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

10. 4. QUALITY THEME
KEY RESPONSIBILITIES
Executive : Approve the Project Product Description & Quality Mngmt Strategy
Senior User : Provides Quality Expectations and Acceptance Criteria for
Project Product.
Senior Supplier : Provide resources to undertake supplier Quality activities.
Project Manager:
 Document the customer’s Quality Expectations and Acceptance Criteria
 Prepare the Project Product Description with other persons
 Prepare the Quality Management Strategy document
Team Manager: Produce products consistent with Product Descriptions.
Project Assurance: Assure the Project Board on implementation of the QMS
Project Support :Provide administrator support for Quality Control.
10
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

11. 4. QUALITY THEME
• Continued business justification
• Learn from experience
• Defined roles and responsibilities
• Manage by stages
• Manage by exception
• Focus on products
• Tailor to suit the project environment
SEVEN PRINCIPLES
11
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

12. THANK YOU....
Soon will publish next parts..
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