Best Practices in Deploying & Fulfilling Business VoIP

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Keys to deploying business VoIP for SMBs. Includes tips to ensure the effective provisioning, activation and service fulfillment of commercial services.

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Best Practices in Deploying and Fulfilling Business VoIP Services Michael Campbell, P. Eng. Director of Product Management, Solutions Sigma Systems [email_address]

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SMB Business Voice Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Kagan Research; Frost and Sullivan, **Buckingham Research

Business Voice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Complexity of Business Voice ,[object Object],[object Object]

Clear Roadmap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Planning and Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Voice Service Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Residential Voice Definition

Fulfillment Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Fulfillment Integration and Automation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Test, Test, Test ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Training the Team ,[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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