Reliance Baking Soda is Stewart Corporation's oldest and most established product. The new Domestic Brand Director needs to create a 2008 marketing budget that delivers a profit increase of 10% over 2007 levels. She must first evaluate the effectiveness of past consumer and trade promotions and determine if a price increase will have net bottom line benefits. Then she must decide on the optimal allocation of her marketing budget, taking into account the brand's apparent "cash cow" role in the Household Division of Stewart Corporation. Students are expected to complete a quantitative assignment: create and defend a budget.
2. CASE INTRODUCTION
Stewart Corporation was founded in 1915 by Stewart
Augusta who had discovered what he called the Miracle
Compound NaHCO3 (Baking Soda).
Reliance Baking Soda (RBS) a leavening agent has
been one of the strongest brands of the Household
Division of Stewart Corp.
Apart from being a baking agent RBS can also be used
as a substitute for cleaners, air fresheners, laundry
detergents etc.
Anna Regnante who has managed one of Steward
Household Division’s weaker brands has been recently
promoted to the position of Domestic Brand Director
(RBS).
She has been assigned with a task to come out with
2008 P&L budget within 3 weeks.
3. OBJECTIVES
Our primary objective is to develop a budget that
will increase RBS profits by 10 percent (before
SGA, Overheads and Taxes) over 2007 estimates.
Optimize trade promotion strategy.
Reallocate budgets for promotion and
advertisements.
4. LIMITATIONS
Trade considers it to be boring and low traffic
No direct control over how trade manages inventory
Private Label selling at 30% lower prices
Market Share reduced by 5% in the last decade
Low Advertising Recall
5. LIMITATIONS (CONTINUED)
Specialized products cannibalizing baking soda.
Majority products sold during Trade Promotions.
Consumption patterns remained unchanged for the
last 3 years.
Old fashioned mainstay product.
Overstocked Trader Inventory.
After brainstorming and analysis of past year data.
7. STRENGTHS
Trusted Brand RBS
Clear Market Leader - 70% market share with 85%
US household penetration
Enjoys high distribution penetration. 80% to 90%
RBS promoted for a wide range of uses including
household cleaner, laundry aid and deodorizer.
Widely viewed as a substitute for specialized
cleaners, air fresheners, and laundry detergents
Excellent Brand Awareness and Loyalty. 95%
mentioned RBS when asked about Baking Soda.
8. OPPORTUNITIES
Baking Soda considered as inexpensive by 80%
Trade promotion events have produced attractive
results in the past.
Baking Soda already promoted by RBS as pet care,
pool care, outdoor cleaning, baby care.
Only 50% used it as a multipurpose product.
9. OPPORTUNITIES
Out-of-the-box uses for the product such as Sport
equipment cleaning.
66% males and 48% females use sport equipment
27000 gyms in USA
Suggested Product doesn’t break off from the
Brand Lineage of the household division
10. RECOMMENDATIONS –
CONSUMER PROMOTION
10% Price rise across all product ranges.
Promotion through Top 4 Women Magazines
Reintroduction of the highly demanded Twin
Packs.
Loyalty Bonus - Redeemable 30¢ Coupons
11. INNOVATIONS
Website Adds and Online Interactive
Promotional Games
Communication through Sport Magazines, Pet
Care Magazines etc.
Contribution to World Food Program from
respective packs as (10¢/8oz, 20¢/1lb & 1$/5lb)
13. RECOMMENDATIONSTRADE PROMOTIONS
Re-emergence of the Buying Allowance.
Free Cases with a Minimum Order.
Performance Discount Incentive
(10% OI with evidence of featured Trade Ad)
Twin Packs
Target Schemes
14. Year
2006
Period
January
April
June
August/
September
November/
December
January/
February
2007E
April
May
Promotion days
41
21
Twin Pack/Refund
43
Sweepstakes and Scheme 11 + 1 Scheme 11 + 1 Scheme 11 + 1
Refund
& 5% ad
& 5% ad
& 5% ad
12 % Off
Invoice
50
40
20
21
January/
February
April
41
21
Self liquidating
premium
Coupon
August/
September
November/
December
38
50
50
15 % Off
Invoice
10 % Off
Invoice
10 % OI + 5%
ad
10 % OI + 5%
ad
Scheme 10 +2
10 % OI + 5%
ad
22
May/ June
Scheme 10 + 2
& 5% ad
38
June
2008E
Promotion Activity
8 Oz
1 lbs
5 lbs
Refund
Scheme 11 + 1 Scheme 11 + 1 Scheme 11 + 1
Cross-ruff Coupon
Scheme 10 + 2
Refund
Coupon
Scheme 11 + 1 Scheme 11 + 1 Scheme 11 + 1
Scheme 10 + 2
Twin Pack/Refund
Scheme 10 + 2
& 5% ad
Target Scheme
Target 250 get
50 extra
Target 250 get
50 extra
Target Scheme
Target 250 get
50 extra
Target 250 get
50 extra
15. THREATS
Fiddling with an established Brand and Loyal
Customers.
Targeting a different consumer segment might not
be accepted by customers using established
products.
Price rise may move customers towards purchasing
Private labels over RBS.
Declining importance of Baking Soda to Bakers
because of Self Rising and Instant Cake mixes.