DEALING WITH DIFFICULT PEOPLE:
There are at least 4,628 unique human traits or behaviors identified to date. Every human behavior is either good or bad or both good and bad so when we look at difficult behaviors and realize that they are both or neither good nor bad so we are able to deal with them much more effectively.
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Art & Science of dealing with difficult people - The Bad Apples
1.
2. DISCLAIMER
The views and opinions expressed in this presentation
are those of the presenter & do not necessarily intend to hurt the
sentiments of the viewers.
3. Watch the next few slides carefully!
What comes to your MIND the FIRST?
22. Our experiences defines what is
GOOD and BAD or
DIFFICULT
Our version of reality is UNIQUE to
us only and so is everyone.
There is no COMMON REALITY.
23. MISPERCEPTION of our INTENTION or
Our misperception of others intention are the
basis of CONFLICTS.
92. They should be provided with JOB DESCRIPTION
They should be made to UNDERSTAND
They should be given specific RESPONSIBILITY
They should be held ACCOUNTABLE
110. People either act out their EMOTIONS
By taking ACTIONS to achieve a certain OUTCOME
Or
They have deeply ingrained HABBIT, FRUSTRATION
Beyond their CONTROL