ADMISSION COUNSELLING
University Admission to UG and PG program and other courses starts from March onwards in India. University admission or college admission is the process through which students enter tertiary education at universities and colleges.
Most likely you as an applicant seeking admission in any college or university will be interacting with the Admission Counsellor. The main work of the admission counselor is to advise and help the applicant in assisting with queries related to curriculum, professors and much more. Admission counselor is just like a mentor or a guide to help applicant throughout the college application and admission process.
From our personal experience, we have noticed that the counselors need rigorous training for dealing with the applicants so that they can appreciate their concerns and accordingly resolve them to the best of their abilities. We have recently conducted a training program for the admission counselors for a private university and we are happy to share the presentation for your valuable views and suggestions. Hope you all enjoy the slides.
12. Counselling = INTENTIONAL
Intentionality is acting with a
sense of CAPABILITY & RESPONSIBILITY
In deciding actions, thoughts, and behaviors
from a range of alternatives.
35. Sell your BRAND with CONFIDENCE & SMILE.
START your PITCH by talking about the :
The University
The Different Faculties *
Student Strength (Numbers)
Learning Facilities – Computer Lab &
Library
Affiliations & Accreditation
The Course/ Program of interest.
Both CONFIDENCE & SMILE are INFECTIOUS
FACULTY / COURSES /PROGRAMS are different
36. Sell your BRAND with CONFIDENCE & SMILE.
The Course /Program of interest:
What makes Course/Program Unique
Course/Program affiliations
Subject Specialization (if any)
Continuous Assessment & Examination
Internships & Projects
The personality grooming & Placements
Repeat Often & Ask QUESTIONS.
This reflects your ATTENTIVENESS.
37. Sell your BRAND with CONFIDENCE & SMILE.
The Personality Grooming & Placements:
Personality Grooming integral to all courses
Professional Trainers for grooming
The Training & Placement Cell (profile)
Placement Statistics (%)
Names of top 5 companies campus drives
Package offered in p.a. with name of
students & the department (if possible keep the list)
40. Will LEAN FORWARD.
Will ASK SENSIBLE QUESTIONS.
Will use FAMILIAR LANGUAGE & TERMS
Will LISTEN Carefully & OBSERVE.
Will appear to be CONFIDENT.
INFORMED APPLICANT:
41. Will LOOK BLANK.
Will NOT ASK ANY QUESTIONS.
Will accompany PARENTS/FRIENDS.
Will AGREE easily.
Will be QUIET
Lacks CONFIDENCE
CONFUSED APPLICANT:
42. INFORMED Applicants will make INFORMED CHOICES
CONFUSED Applicants has the potential to be CONVINCED
43. COUNSELLING - INFORMED PROSPECT
LISTEN Carefully
Talk precisely to the point.
Introduce him/her to the concerned faculty (for SURE)
Introduce him/her to the placement team (if needed)
Talk about things that interests him/her
DO NOT OVER PROMISE. Be HONEST
DO NOT PRETEND OR BE STYLISH
44. Speak SLOWLY and CLEARLY
Use SMALL SENTENCES. Take PAUSES
Introduce him/her to the concerned faculty
Send him/her for a Campus tour
Talk about things that might interests to the parents
(Security, Discipline, Teaching)
Involve Parent in conversation
Give MORE TIME
COUNSELLING - CONFUSED PROSPECT
48. FOLLOW UP
Maintain records (SYSTEMATICALLY)
Share the information (PROMISES YOU HAVE MADE)
STOP being VERBAL (YOU WILL FORGET SO DOCUMENT)
Honour your Words (PROMISES)
Be PROMPT, PROACTIVE, and PATIENT
49. FOLLOW UP (TELEPHONE)
ASK the candidate for the best time to CALL.
CALL on TIME (For Sure)
Speak Politely & Clearly.
Decide what you are going to talk.
Keep you talking notes HANDY.
Don’t take CALL randomly.
REMEMBER:
IN COMMUNICATION ENGLISH LANGUAGE SHOULD NOT BE THE PROBLEM.
CLARITY OF THOUGHTS IS FOR SURE VERY IMPORTANT
50. FOLLOW UP
3 Ps: PROMPT, PROACTIVE, and PATIENT
PROMPT:
Keep the follow up mail template ready.
Keep it SHORT & precise
Keep attachment or links(URL) ready
51. According to website
analytics the use of mobile
devices to access the
internet has increased by
91% worldwide with
special mention for
India.
68. FEEL the IMPORTANCE of JOB you are doing
CHANGE your PRIORITIES
LEARN by LISTENING Carefully
Be SYSTEMATIC
BE Ready with your detials
COOPERATE and HELP each other
DO NOT COMPETE