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Hrm practices at marriott international
1.
2. BEST HRM PRACTICES AT
MARRIOTT INTERNATIONAL
Prepared By :-
Deepak Singh Eshita Kapoor
Hadish Shahul Hameed
Shubham Jain Vinaya
3. CONTENT
SPIRIT TO SERVE
BACKGROUND
THE MARRIOTT WAY
HR PRACTICES
QUESTIONS & ANS.
WHAT WE LEART
CONCLUSION
4. “SPIRIT TO SERVE”
The environment of your
industry, how you treat your
employees & how they take care
of your customers, that is what
called the work culture.
In Marriott they love to
treat customers and passionate
about their God.
5. BACKGROUND
Founded :- In 1927
Founder :- JW. Marriott
Current Chairman :- Bill Marriott
No. Of employees :- 128,000
Turnover :- $9 bn (2003)
6. THE MARRIOTT WAY
People first philosophy.
Get it right the first time.
Money is the big thing,
it is not the only thing.
Promote from within.
Build your brand.
8. Q. ROLE OF COMPANY’S CULTURE& SPIRIT TO SERVE IN
INNOVATIVE HR POLICIES?
Three types of culture :-
Associates
Customers
Communities
9. Q. HOW TRAINING AND DEVELOPMENT HELPS
MARRIOTTS TO RETAIN THEIR EMPLOYEES?
Employee retention
Holy grail for recruitment & retention.
Training
Development
10. Q. INNOVATIVE POLICIES AND PROGRAMS AT
MARRIOTT & THEIR STRENGTHS & WEAKNESSES?
athway to independence.
Training Program for the employees
Success Of the Program
11. WHAT WE LEARNT?
rofitability is important but something is more then it.
R practices can bring huge change in your organization.
roactive nature is the need of today.
ou can not predict the future but you can make present
better.
12. CONCLUSION
You can transform anyone the way you want. It only
requires proper guidance and training. Make others
satisfy and they will support you. And at last but not
least
“ Something more than business it’s pleasure.”