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BEST HRM PRACTICES AT
MARRIOTT INTERNATIONAL
Prepared By :-
Deepak Singh Eshita Kapoor
Hadish Shahul Hameed
Shubham Jain Vinaya
CONTENT
 SPIRIT TO SERVE
 BACKGROUND
 THE MARRIOTT WAY
 HR PRACTICES
 QUESTIONS & ANS.
 WHAT WE LEART
 CONCLUSION
“SPIRIT TO SERVE”
The environment of your
industry, how you treat your
employees & how they take care
of your customers, that is what
called the work culture.
In Marriott they love to
treat customers and passionate
about their God.
BACKGROUND
Founded :- In 1927
Founder :- JW. Marriott
Current Chairman :- Bill Marriott
No. Of employees :- 128,000
Turnover :- $9 bn (2003)
THE MARRIOTT WAY
People first philosophy.
Get it right the first time.
Money is the big thing,
it is not the only thing.
Promote from within.
Build your brand.
HR PRACTICES
election Procedure
&D
ob retention & Employee satisfaction
Q. ROLE OF COMPANY’S CULTURE& SPIRIT TO SERVE IN
INNOVATIVE HR POLICIES?
Three types of culture :-
Associates
Customers
Communities
Q. HOW TRAINING AND DEVELOPMENT HELPS
MARRIOTTS TO RETAIN THEIR EMPLOYEES?
Employee retention
Holy grail for recruitment & retention.
Training
Development
Q. INNOVATIVE POLICIES AND PROGRAMS AT
MARRIOTT & THEIR STRENGTHS & WEAKNESSES?
athway to independence.
Training Program for the employees
Success Of the Program
WHAT WE LEARNT?
rofitability is important but something is more then it.
R practices can bring huge change in your organization.
roactive nature is the need of today.
ou can not predict the future but you can make present
better.
CONCLUSION
You can transform anyone the way you want. It only
requires proper guidance and training. Make others
satisfy and they will support you. And at last but not
least
“ Something more than business it’s pleasure.”
Hrm practices at marriott international
Hrm practices at marriott international

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Hrm practices at marriott international

  • 1.
  • 2. BEST HRM PRACTICES AT MARRIOTT INTERNATIONAL Prepared By :- Deepak Singh Eshita Kapoor Hadish Shahul Hameed Shubham Jain Vinaya
  • 3. CONTENT  SPIRIT TO SERVE  BACKGROUND  THE MARRIOTT WAY  HR PRACTICES  QUESTIONS & ANS.  WHAT WE LEART  CONCLUSION
  • 4. “SPIRIT TO SERVE” The environment of your industry, how you treat your employees & how they take care of your customers, that is what called the work culture. In Marriott they love to treat customers and passionate about their God.
  • 5. BACKGROUND Founded :- In 1927 Founder :- JW. Marriott Current Chairman :- Bill Marriott No. Of employees :- 128,000 Turnover :- $9 bn (2003)
  • 6. THE MARRIOTT WAY People first philosophy. Get it right the first time. Money is the big thing, it is not the only thing. Promote from within. Build your brand.
  • 7. HR PRACTICES election Procedure &D ob retention & Employee satisfaction
  • 8. Q. ROLE OF COMPANY’S CULTURE& SPIRIT TO SERVE IN INNOVATIVE HR POLICIES? Three types of culture :- Associates Customers Communities
  • 9. Q. HOW TRAINING AND DEVELOPMENT HELPS MARRIOTTS TO RETAIN THEIR EMPLOYEES? Employee retention Holy grail for recruitment & retention. Training Development
  • 10. Q. INNOVATIVE POLICIES AND PROGRAMS AT MARRIOTT & THEIR STRENGTHS & WEAKNESSES? athway to independence. Training Program for the employees Success Of the Program
  • 11. WHAT WE LEARNT? rofitability is important but something is more then it. R practices can bring huge change in your organization. roactive nature is the need of today. ou can not predict the future but you can make present better.
  • 12. CONCLUSION You can transform anyone the way you want. It only requires proper guidance and training. Make others satisfy and they will support you. And at last but not least “ Something more than business it’s pleasure.”