1. Shriyash Chandrakant Umberkar
Mobile: +91 9823385234 email: shriyash.umberkar@gmail.com
Profile Summary
Well rounded professional with expertise in Credit Cards, Loans, Program Management, Risk Management, New
Product development and Business Growth Strategies.
Experienced in vendor management, driving change programs, developing associates and leading cross-functional
teams. Currently driving Agile and DevOps transformation initiative for cards team.
Core Competencies:
 Process improvement & optimization
 Vendor negotiations and management
 Program management and delivery
 Technology process standardization
 Budget planning and management
 Application Rationalization
 Transition & Transformation programs
 Cards domain
Education
Motilal Nehru National Institute of Technology Allahabad, India
Bachelor of Engineering, Mechanical Engineering (with 71.2%) Sep 1997- May 2001
Key Achievements
• Managing vendor relationships across plain staffing and project delivery models.
• Enabled Cards product team to expand product suit by delivering on a number of products and services.
• Currently leading Cash Back Product Launch in UAE to add revenue from ever growing cash-back market.
• Sphere-headed Premier black card product launch in UAE to expand HSBC’s footprints in premier customer
segment.
• Launched Consumer Loan over ATM initiative in HSBC Mexico.
• Deployed first of its kind, Customer Level Collections Project in HSBC Argentina. Initiative enhanced customer
experience and reduced operating cost for the bank.
• On-boarded Card processing for seven Latin American countries on HSBC Cards and collections platform.
• In-sourced Cards Risk and Collection IT functions from vendor to HSBC and led seamless transition, expanding
team size from five to twenty in short duration of six months.
• Lead the setting up of HSBC Account for Attra Infotech increasing the account size from 5 to 20 resources.
• Successfully setup the offshore team for the account to grow from 4 to 30 associates in 6 months.
• Lead the capability uplift for VisionPLUS domain in HSBC, EDS and Kanbay.

2. Areas Of Expertise
Delivery:
 Regional Delivery Head for Middle East and North Africa (MENA) region.
 Strategic planning, technology deployment, program delivery for MENA region for cards.
 Executing initiatives to increase revenues,reduce costs and improve collaboration by developing efficient and
effective solutions.
Vendor Management
 Managing vendor relationship with Capgemini and other preferred Vendors.
 Coordinating staffing needs for Cards area.
 Skills identification and sourcing profiles.
 Resource on-boarding.
Transformation
 Drive Agile adoption for Middle-East and North Africa region across teams - Business, Product, Operations, and
Technology.
 DevOps Transformation - improve quality index, reduce time to market, and flexibility.
 Manage Training needs for Teams.
Professional Experience
 HSBC GLT India Pune, India
Regional Delivery Head Feb 2006 - Current
 Attra Infotech Bangalore, India
Account Manager Oct 2007 - Feb 2010
 Mphasis (erstwhile EDS India) Pune, India
Project Lead Mar 2007 - Sep 2007
 Capgemini (erstwhile Kanbay Software) Pune, India
IT Consultant Dec 2002 - Mar 2007
 IGate (erstwhile Patni) Mumbai, India
Software Engineer Jun 2001 - Dec 2002
Appreciation and Awards
• Received annual “ALL STARS” award for Project Darwin in 2015.
• Rewarded with “Certificate of Appreciation” from Regional Head of SWD, LAM region.
• “Star Performer” award for outstanding contribution in GE Mortgage Project – Kanbay.