Customer success teams help customers get value from products and build lasting relationships. There is high demand for customer success roles, with over 300,000 positions available. When hiring for a customer success team, look for people with backgrounds in support, services, account management, marketing or lifecycle management who have experience relevant to the company's products. It is also important to hire a diverse group with strong customer relations skills, growth potential, passion for customers, and interpersonal prowess as well as domain expertise matching the customers they will support.