1. Tittle acc main project Shivam chauhan

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PROJECT REPORT
ON
“A STUDY ON EMPLOYEE ENGAGEMENT AT
WORKER LEVEL”
Submitted by:
Shivam Chauhan
Sri Balaji Society Roll No. – HRD1310435
Submitted to: PGDM (HR)
Batch: 2013-15

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TABLE OF CONTENTS
SNO. Topic Page no.
1 Certificate
2 Declaration 3
3 Acknowledgement 6
4 Executive summary 10
5 Introduction 11
6 Company and Product Profile 13
7 Analysis &Interpretation 14
8 Findings 16
9 Conclusions 18
10 Recommendations 19
11 Bibliography
12 Annexure

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CERTIFICATE OF THE GUIDE
This is to certify that the Summer Training Project Work titled “EMPLOYEE
ENGAGEMENT at WORKER LEVEL” is a bonafide work of Shivam Chauhan, carried
out in partial fulfillment for the award of degree of Post Graduate Diploma in Management
(Human resource) for the Academic year 2013-2015 of Balaji law college , Pune under my
guidance.
The project work is original and not submitted earlier for the award of any
degree/diploma or associate ship of any other University/Institution.
Place:
Date: Signature of the Guide

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DECLARATION
I ,hereby declare that the Summer Training Project Work entitled ” Employee Engagement
” submitted to Balaji law college, Pune is a record of original work done by me under the
guidance of Mr. Sameer Raul , Mumbai west region HR Manager of ACC Concrete .
I further declare that no part of this project has been published or submitted to anybody.
Place: Shivam Chauhan
Date: Roll No. -
PM&HR (2013-2015)

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ACKNOWLEDGEMENT
I, Shivam Chauhan, PGDM Student in Balaji law college , Pune is highly grateful to all those
who guided me in completing this Summer Internship Project.
First of all, I would like to express my sentiments of gratitude and in debtness to the entire
family of ACC and especially Mr. Sameeer Raul (HR Manager), who provided me such a
wonderful opportunity to do Summer Training and provided their valuable suggestions in
understanding the work of the Project.
Words can never express the deep sense of gratitude, I feel for ACC Concrete employees,
who has been a constant source of inspiration and encouragement for me.
I would also thank my Institution and my faculty members without whom this project would
have been a distant reality
I am heartily thankful to all the persons who helped and cooperated with me for completion
of this report. Without their help this report would not have been completed.
Shivam Chauhan
Roll No.-
PM&HR (2013-2015)

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EXECUTIVE SUMMARY
The summer training that we do is to get an experience of how the corporate world functions
and how the theory is different from the practical aspects of the industry. For the same
purpose I got an opportunity for my training at ACC Concrete, Mumbai in Administrative
Division in Human Resource Department.
There were two projects that were completed by me:-
1.) Conducting Employee Engagement activity & survey at Plant level.
In this project was to find out what level of engagement do employees at plant level feel for
their work and how can you further motivate them to work better for the organization so that
they feel more engaged towards their work. First I was to select the appropriate research
method, which was taken up as survey method through filling up of questionnaires by
employees at Plant and conducting TUG-O-WAR at all the 6 plants in Mumbai and then as
intern conducted a survey by visiting different concrete plants of the companies in Mumbai
sion , Borivali, deonar , palawa , lower parel & bhayenderpada .
My project consisted of the questionnaire related to current employee engagement activity
conducted and employee engagement issues in the company
Through the survey, many different factors came in picture which may help the organization
to improve the morale & participation level of employees towards work.
 Employee self recognition and appraisal
 Showing respect towards workers
 Proper drinking facilities
 Rest rooms and canteen facilities
 One day off in a week

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2.) Conducting Employee Engagement activity and employee birthday celebration on
Corporate Level
In this I was to make arrangements for employee’s birthday celebration at the end of each
month along with dusherra and diwali celebration. Further estimating budgets for diwali gifts
to employees and also deciding it and designing employee birthday calendar.
3.) Maintaining Employee Leave data through SAP
In this I was asked to maintain the leave attendance of employees at all plants as well as
corporate level manually on employee leave attendance form.
4.) Recruiting QA/QC Engineer for Mumbai region
In this we were given source of recruitment as Naukri.com from where we have to search
pool of potential candidate, invite them for interview and then final selection of them.

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INTRODUCTION
During my summer internship, I was assigned the project to conduct employee engagement
at plant level by Acc Concrete Ltd., for this I had to conduct TUG-O-WAR at plant level and
then take a survey from the employees.
My project was to study about their perception towards the company and to identify whether
there is a need to conduct such activities or not i.e. these activities are a sense of relaxation
for employees if they are preferring it then it must be more and more be introduced .then my
second task was to prepare employee birthday calendar and along with it select and decide for
employee diwali gifts for all level .my third task was to recruit 1 QA/QC engineer for
Mumbai region through web portal naukri .com . My fourth task was to organize diwali and
dusherra festival along with employee birthday celebration. My fifth task was to manage
employee leave data manually through SAP.
NEED OF THE STUDY:
 The primary objective of this project was to conduct employee engagement activity at
plant level
 An attempt was made to study the employee’s perception about the activity being
conducted and about the company, which will give a thorough analysis for the future
growth of the company.
 To encourage and enhance good relations among employees through all these
activities
 To study the employees problems at all levels of plant from shop floor to top most
management.
 To understand the recruiting process for hiring quality engineer for ACC.
 The data collected by me will help the company for future growth of the company
 The study would provide a hand in live experience for the trainee on how one can be
able to fulfill the job needs and satisfactorily carry out his/her work with sincerity and
honesty. It will provide an exposure in the real life work.

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5.2 OBJECTIVE OF STUDY:-
The objectives of the study are as follows:-
PRIMARY OBJECTIVE:
 To study employee engagement at plant level through conducting employee
engagement activities both at plant and corporate level.
SECONDARY OBJECTIVE:
 To gather information by conducting survey with its existing customers and to
alter facilities accordingly
 To understand the present status of the employee’s mind towards the
organization that they are satisfied with the company or not
 To undertake recruitment process to recruit QA/QC engineer for ACC Mumbai
region
 To maintain employee leave attendance using SAP
 To construct employee engagement calendar for employees
 To organize dusherra and diwali celebration along with employee birthday
celebration on every month.
 This study will also assist company to know where they have to improve to treat
employees better
 To find out the satisfaction levels of the Employees with the current system.

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COMPANY AND PRODUCT PROFILE
OVERVIEW OF CONCRETE INDUSTRY
The Ready Mix Concrete (RMC) industry is growing due to the superior technical properties
over normal concrete, but the potential is still huge
The Ready Mix Concrete (RMC) industry in India is in its early stages with cement
consumption of just 2-3 per cent of total production. This is evident from the fact that in the
West, the RMC consumes 60 per cent of total cement production. However, since the demand
for RMC is expected to grow exponentially, cement manufacturers in India such as Ultratech,
ACC, Madras Cements, India Cements, Ambuja Cements, among others, have forayed into
the business. As the industry grows, it will make aggregate distribution and production more
organized as large players are likely to venture into the aggregates business themselves or
have a long-term relationship with commercial aggregate companies.
The cement companies are able to leverage the RMC market in a better way since cement is
one of the essential ingredients in the manufacture of RMC. Of course, acquiring and
operating suitable aggregate quarries in India is a difficult task, but since cement companies
possess sufficient experience in limestone quarrying will have technical competency of
running such captive operations too.
The use of RMC is growing due to its superior technical properties than normal concrete. The
difference between normal concrete and RMC lies in the technology used for production,
transportation and placement. In the case of RMC, all the ingredients are proportioned in
accordance with the standard codes of practice to get the targeted strength and durability. The
quality of concrete depends on the way it is mixed, placed, compacted, finished, cured and
protected. RMC used in construction makes it possible to achieve speed with quality
The acceptability of RMC is certainly high in large cities and metros and as many as around
40 cities are currently using RMC for several infrastructure projects. Specifications in tenders
by municipal corporations, public works and other government bodies will play a big role in
growth of RMC.
ACC is one of India’s foremost cement manufacturers with a countrywide network of
factories. Established in 1936, the company set up India’s first commercial Ready Mix
Concrete (RMX) plant in Mumbai in the year 1994. Today this business has been reorganized
as a separate company called ACC Concrete Limited which is one of the largest
manufacturers of RMX in India with over 55 modern plants in major cities such as Mumbai,
Bangalore, Kolkata, Chennai, Delhi, Hyderabad, Goa, Pune and Ahmedabad. ACC has won
accolades for environment friendly measures taken at its plants and mines, and has also been
felicitated for its acts of good corporate citizenship.. ACC is now part of the worldwide
Holcim Group. ACC is the most preferred cement brand name in India

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COMPANYPROFILE
ACC (ACC Limited) is India's foremost manufacturer of cement and concrete. ACC's
operations are spread throughout the country with 17 modern cement factories, more than 40
Ready mix concrete plants, 21 sales offices, and several zonal offices. It has a workforce of
about 9,000 persons and a countrywide distribution network of over 9,000 dealers.
ACC has rich experience in mining, being the largest user of limestone. As the largest
cement producer in India, it is one of the biggest customers of the domestic coal industry, of
Indian Railways, and a considerable user of the country’s road transport network services for
inward and outward movement of materials and products.
ACC plants, mines and townships visibly demonstrate successful endeavours in quarry
rehabilitation, water management techniques and ‘greening’ activities. The company actively
promotes the use of alternative fuels and raw materials and offers total solutions for waste
management including testing, suggestions for reuse, recycling and co-processing.
ACC was the first recipient of ASSOCHAM’s first ever National Award for outstanding
performance in promoting rural and agricultural development activities in 1976. Decades
later, PHD Chamber of Commerce and Industry selected ACC as winner of its Good
Corporate Citizen Award for the year 2002. Over the years, there have been many awards and
felicitations for achievements in Rural and community development, Safety, Health, Tree
plantation, afforestation, Clean mining, Environment awareness and protection.
PRODUCT PROFILE
READY MIX CONCRETE:
ACC set up India's first commercial Ready Mix Concrete (RMC or RMX) plant in Mumbai
in 1994. ACC Concrete is one of the largest manufacturers of RMX in India with over 50
modern plants in major cities such as Mumbai, Bangalore, Kolkata, Chennai, Delhi.
Hyderabad, Goa, Pune and Ahmedabad.
Ready Mix Concrete, or RMX as it is popularly called, refers to concrete that is specifically
manufactured for delivery to the customer's construction site in a freshly mix and plastic or
unhardened state. Concrete itself is a mixture of Portland Cement, water and aggregates
comprising sand and gravel or crushed stone. In traditional work sites, each of these materials
is procured separately and mix in specified proportions at site to make concrete. Ready Mix
Concret
te is bought and sold by volume - usually expressed in cubic meters. RMX can be custom-
made to suit different applications.
High Strength Concrete
High Performance Concrete
Self-leveling Concrete
Self-compacting Concrete
Coloured Concrete
Concrete made with binary and ternary blends of cements
Early strength Concrete
Fibre reinforced Concrete

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Ready Mix Concrete is manufactured under computer-controlled operations and transported
and placed at site using sophisticated equipment and methods. RMX assures its customers
numerous benefits:
Uniform, consistent and assured quality of concrete
Flexibility in concrete design mixes
Easier addition of admixtures
Faster and speedier construction
Reduced inventories, material handling and storage of raw materials at sites
Savings in labour requirements, labour costs and supervision of labour
Reduced wastage of materials
These of RMX is an environmental friendly practice that ensures a cleaner work place and
causes minimal disturbance to its surroundings. This makes its utility more significant in
crowded cities and sensitive localities.
In contrast to this, conventional methods of making, transporting and placing concrete at
most construction sites are somewhat labour-intensive and suffer from practices which may
be erratic and not very systematic.
Therefore the use of Ready Mix Concrete can prove to more cost effective in the longer term
while ensuring that structures are built faster and using concrete that comes with higher levels
of quality assurance.
CENTRALPROCUREMENT:
ACC has a countrywide spread of 17 modern cement plants. This large network of
manufacturing units consumes a wide spectrum of inputs – about 60,000 different items
ranging from Coal, Gypsum, Slag, Packaging material (bags), Refractories, Steel, Grinding
Media, Electrodes, Cables, Bearings, Conveyor Belts, Spares of various mechanical,
electrical and instrumentation equipment, Mining Equipment and their spares and explosives.
ACC has a vendor base of more than 6000 suppliers spread across the country.
A team of professionals at Corporate, Regions and Plant Level manages the procurement
function. The function is organized so as to derive maximum value for the company through
economies of scale from central pooling and procurement of some inputs at the corporate
level while meeting individual operational requirements at plant level. The Procurement
function comprises a Central procurement team at the corporate office for the requirement of
major inputs for the operations of cement plants.

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OCCUPATIONALHEALTH & SAFETY:
Occupational Health & Safety (OHS) is a vital part of ACC’s journey towards Sustainable
development. Safety Audits are being carried out in ACC since 1995 by National Safety
Council based on the 5 Star Auditing System of British Safety Council. There is a continuous
effort to measure and improve Safety Management Systems to avoid accidents.
We have an Apex OH & S Committee headed by the Managing Director. This committee
oversees implementation of our OH & S policy Each of our plants and manufacturing units
have Professional Doctors and medical facilities for continuous monitoring and observation
of workplace hygiene and occupational health.
The following are some OH & S initiatives at our plants:
OH & S brochures, signages, posters and mailers used extensively
Monthly Safety Gate Meetings held at all our plants.
Safety Audit and TPM Audits carried out annually
Safety Professionals meets twice a year to discuss and share knowledge on Safety
Statistics and implementation of safety measures at each unit.
Safety Observation Tours (SOT) conducted weekly by all line managers
Behavioral Safety Training programmes for workers at all plants
Incident investigations for all incidents including near misses (with potential for
injuries). The findings and recommendation are shared across the company
HR AT ACC Ltd
Employee welfare receives prime attention at ACC. We have several
schemes for general welfare of employees and their families. These cover education,
healthcare, retirement benefits, loans and financial assistance and recreation facilities. ACC
townships have excellent schools that are often the best in the district. Education at these
schools is subsidized for employees’ wards. We offer attractive scholarship allowances for
children studying at places away from their parents, merit scholarships for outstanding
children and financial assistance for employees’ children to pursue higher professional
education.
Liberal medical benefits are made available to employees and their family members by way
of reimbursements towards normal medical treatment, domiciliary treatments and special
sanctions for serious illness. Each of our townships has well-equipped health care centres
with qualified medical staff and facilities, ambulance, referrals and tie-ups with reputed
hospitals for specialised treatment. In addition, there are regular health checkups, camps and
programmes.
Employees are eligible to apply for loans and financial assistance for various purposes such
as purchase of assets, residential premises as well as a scheme that provides for supply of
cement at subsidized rates to those building their own houses.
At our cement plants and factories, employees are provided furnished and unfurnished
accommodation based on their entitlements. At many locations, the employees are given free
electricity, free water supply and free bus facility for nearby places and schools. These houses
are well-maintained and periodically upgraded.

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VISION
BOARD OF DIRECTORS
Mr N. S. Sekhsaria (Chairman)
Mr Bernard Terver (Deputy Chairman)
Mr Harish Badami (Chief Executive Officer & Managing Director)
Mr Bernard Fontana
Mr Shailesh Haribhakti
Mr Aidan Lynam
Mr Sushil Kumar Roongta
Mr Ashwin Dani
Mr Farrokh K. Kavarana
Mr Vijay Kumar Sharma
Mr Arunkumar Ramanlal Gandhi
Mrs Falguni Nayar

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REWARDS &RECOGNITION
1. CSR Impact Award 2014 to ACC Lakheri by Indian Institute of Corporate Affairs
2. New National Energy Conservation Award 2013: Certificate of Merit in the Cement
Sector from Bureau of Energy Efficiency, Government of India to ACC Thondebhavi
3. First Prize in Energy Conservation and Innovation in Energy Conservation to ACC
Jamul by New Management Association and National Institute of Technology
4. ACC ranked as India's Most Admired Company in the Cement Sector
5. Golden Peacock Environment Management Award-2014 to ACC Gagal from Institute
of Directors
6. CII GreenCo Rating Gold to ACC Kymore and Silver to Kudithini at GreenCo
Summit 2014 by Confederation of Indian Industry
7. ACC wins Smart Green Initiative Award at Green Cities Forum 2014
8. First Pt. Madan Mohan Malviya Award to ACC Gagal for Best CSR Practices in
Education, 2014.
9. Golden Peacock National Quality Award 2014 to ACC Thondebhavi from Institute of
Directors, India.
10. Green Manufacturing Excellence Award 2014 to ACC Chanda, Lakheri, Sindri,
Tikaria and Wadi in Challengers category by Frost & Sullivan
11. Green Manufacturing Safety Excellence & Believers Award to ACC Lakheri and first
runner up to ACC Wadi by Frost & Sullivan.
12. Earth Care Awards instituted by JSW Foundation and The Times of India to ACC
Kymore for Excellence in Climate Change Mitigation & Adaptation in category
'Green House Gases Emission Reduction in Industries'
13. Federation of Indian Chambers of Commerce & Industry (FICCI)CSR Corporate
Citizen award to ACC Thondebhavi for exemplary innovation in promoting CSR
14. Confederation of Indian Industry (Southern Region) award to ACC Kudithini in
appreciation of efforts rendered in Environment Health and Safety Practices and
Policies for 2013
15. Karnataka State Safety Award - first prize - to ACC Kudithini from Government of
Karnataka
16. ASSOCHAM Appreciation Award to ACC Thane for outstanding CSR activities

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MILESTONES
1993 ACC’s Research & Consultancy Directorate awarded contract for providing “concrete
batching plant services” to the Bharat Diamond Bourse project in Mumbai’s Bandra Kurla
Complex, making this India’s first commercial ready mixed concrete plant
1995 ACC Ready Mix Concrete plant set up in Kolkata
1996 Ready Mix Concrete plant set up in Kalamboli, Navi Mumbai
1996 Ready Mix Concrete plant set up in Bangalore
1997 ACC Concrete sets up plants in Faridabad near New Delhi and Haldia near Kolkata
2001 Concrete of grade M-75 used in India for the first time in construction of JJ Flyover,
Mumbai
2001 Largest pour of concrete in India completed successfully at Wadi expansion project,
Karnataka
2002 ACC concrete is used in the construction of Shreepati Arcade in Mumbai, then India’s
tallest building
2002-03 ACC concrete used in leading infrastructure projects eg. Mumbai-Pune Expressway,
Delhi Metro, AJSC Bose Flyover Kolkata, Dewas-Indore Bypass
2008 ACC Concrete hived off as a separate wholly owned subsidiary company of ACC
Limited
2011 ACC Concrete introduces a range of Ready mix concrete products & solutions to meet
changing customers need under Value Added Solutions (VAS) portfolio
2012 ACC Concrete merged into ACC Limited
2012 ACC Concrete successfully produces high strength M100 grade of concrete and
demonstrates it Live, being pumped over 300m pipeline, for the first time in India
2012 UTWT 24 (Ultra Thin White Topping 24) launched as VAS for repairing roads that can
be thrown open to traffic within 24 hours. First demonstration road built at Tembhi naka in
Thane for Thane Municipal corporation and opened for traffic within 22 hours of being built.

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2013 ACC wins CII-ITC Sustainability Prize, the highest honour awarded by CII ITC for
2013, as one of India's Most Sustainable Companies
2013 ACC ranked as India's Most Admired Company in the cement sector by Fortune India
and Hay Group India
2014ACC Concrete is launching a range of new products under its Allied Concrete Products
portfolio

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1. EMPLOYEE ENGAGEMENT ACTIVITIES CONDUCTEDAT
PLANT LEVEL
PALAWA PLANT

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BORIVILI PLANT
BHAYENDRPADA PLANT

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2. EMPLOYEE ENGAGEMENT AT CORPORATELEVEL WITH
EMPLOYEES BIRTHDAY, DIWALI,DUSHERRA
CELEBRATION AND DESIGNING EMPLOYEE BIRTHDAY
CALENDAR
BIRTHDAY CELEBRATION

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EMPLOYEE ENGAGEMENT GAMES AT CORPORATE LEVEL
 HOUSIE GAME

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EMPLOYEE BIRTHDAY CALENDAR
February 2015
People born in this month are Holder of the
knowledgeof thedimensions,the spark of all the
inventions ,desire to achieve and fortune
KartikKumarRoy on 1st
BapuPati on 5th
IrfanUllah 10th
PurnenduDey&BabanGhante on12th
Pravin Mane &BadruRamuRathod on 15th
Ramesh Dharne on 17th
PravinPatil on 21st
BipinSorthi on 22nd
Abid Ali khan& Prasad Pednekaron 24th

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People born in tthis month are classified as “ the life
giver “,you have potential to bring and promote life
to all that you desire ,fixed and strongly motivated
by the will to succeed.
AUGUST 2015
Narayana patra on 5th
Sanirajkyatamwar on 6th
Sanjay Chaurasiya on 10th
RavikantChobitkar on 15th
Shubhankar V on 17th
Ishansachdev on 18th
DhirenPatel on 19th
Rahul Fulmali on 21st
BhupeshJain on 25th
Sachin Nitnavare on 26th
Sushantsawant on 31st
Sameerraul on 27 thmarch

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3. MAINTAINING EMPLOYEE LEAVE DATA THROUGH SAP &
EMPLOYEE TIME ANALYSIS

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4. RECRUITING QA/QC ENGEINEER FOR MUMBAI REGION
Sr.
No.
Name of
Employee Time
1
Ishwar
Shetkar
11.00
am
2
Jadhav
Sanket
prakash
11.30
am
3
Sagar
Mate
12.00
noon
4
Imran
Iqbal
Jamdar
12.30
pm
5 Gaurav Giri
2.00
pm
6
Akshay
Mohite
2.30
pm
7
Sangamesh
B. Bushetti
3:00
PM
8
Rakesh
Chauhan
3.30
pm
9
swaroop
patil 4:00pm

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5.3RESEARCHMETHODOLOGY:-
1.3.1 Introductionof Research:-
Research is a process with the help of which new concepts arises. It is the increase in
the actual knowledge stock. It can be called as movement from known to unknown
and vice-versa. It is also a continuous process. It is a scientific as well as systematic
process, which includes defining and redefining the problem to develop hypothesis, to
collect and define the information/data, to analysis the information and bring out the
mother of discovery. An individual makes the effort in research and society or public
takes its benefits because the results are usually generalized.
5.3.2 Methodology:-
Research Methodology means the method carried out to study the problem. It shows
the type of research design, sources used to acquire data, handling challenges during
the course of study. This report follows a two way data collection. One part of data
collection is entirely based on secondary data. And another part is based on primary
data. After collecting the data from various sources regarding the objectives, it was
then tabulated in Ms Excel.
A study is conducted to know the views of the Employees on the Current System.
To know the attitude of the Employees data is collected through structured ).
questionnaire (Where questions are in pre-arranged order
The questionnaire consists dichromatic, multiple choice and open ended questions.
The questionnaire is designed for Employees working with ACC Concrete;
Exploratory research helps us to determine the best research design and data
collection method. There are various data limitations; we need to take decision in
short period of time for which exploratory research is suitable.
5.3.3 Data Source:-

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Research included gathering both primary and secondary data. Primary data is the
first hand data, which are selected a fresh and thus happen to be original in character.
Primary data feedback was collected from the existing employees about their work
and level of satisfaction .
Secondary data are thosewhich have been collected by someone else and which
already have been passed through statistical process. The sources of secondary data
are internet, companies websites, newspapers and magazines.
5.3.4 ResearchApproach:-
The research approach used was survey method which is a widely used method for
data collection and best suited for descriptive type of research. Survey includes
research instrument like questionnaire which can be structured and unstructured.
Target population is well defined and various methods like telephonic interviews and
personal interviews are employed.
5.4 SAMPLING METHOD:-
The target customers for the company are own employees and contract employees . The
study is conducted for west Mumbai region .To achieve the objectives, both primary and
secondaryresearchhasbeendone.
1.4.1 Sample size
A sample size of 65 has been taken for data collection. The respondents wereof
Haryana, UP, Gujarat, Pune. The survey was carried out for 7 weeks.

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5.5LIMITATIONS OF RESEARCHMETHODOLOGY:-
Despite its scope, this methodology presents certain limits that must be taken into
account-
 The time constraint is a major reason for incomprehensiveness.
 Respondents were not willing to give their time for survey due to consistently
ongoing process 24*7
 The sampling frame to conduct the study has been restricted to only existing &
potential customers.
 Respondents were not willing to share correct information.
 The views of people are biased therefore it doesn’t reflect true picture.
 The data that has been obtained through the survey has been done manually.
 The suggestions provided are as per the retailers understanding and could vary
from person to person.
 Many respondents were not keen to answer the questionnaire.
 In my server, I have taken a sample size of 200 retail shops, but only 61 retailers
responded.
5.6 SCOPE OF THE RESEARCH:-
1. Only the Employee Engagement is considered.
2. The study is conducted at ACC Concrete , Mumbai with a simple sample size
of only 65 employees .
3. In order to analyze the study the questionnaire has been designed as per
employees convenience

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DATA ANALYSIS & INTERPRETATION
1.5 Analysis of Survey : Area visited
(1) Sion Plant
(2) Deonar Plant
(3) Lower Parel Plant
(4) Borivili Plant
(5) Palawa Plant
(6) Bhayendarpada Plant
ii) Specialization of Employees at Plant :
(1) Plant Incharge
(2) Production Officer
(3) Batcher
(4) Quality Engeenier
(5) Loader
(6) Driver
(7) Dispatcher
(8) Lab Technician
(9) Field Technician
(10) Customer Relation Officer
(11) Maintenance Officer
(12) Helper

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An analysis of a feedback obtained from 65 respondents of different age group, qualification,
skill, designation of the department in ACC Concrete , at West Mumbai Division was done
through tabulation and pie-chart. Each question of the questionnaire, used for survey, was
translated into separate pie chart with percentage break-up. The questionnaire utilized for the
purpose of the research was a semi-quantative one.
The questionnaire dealt with different issues, which are considered to be critical factors of
employee engagement. Few of the questions were like, “involvement of the employees in
decision making”, “employee moral”, “honest and two way communication between the
managers and workers”, “commitment to the assigned job”, etc.
However to reduce the level of the biasness in the research, the questionnaire didn’t include
the personal details like name and designation of the employees, but other details like age
group, education qualification, skill set etc. were included in it. These details were helpful in
knowing the attitude and the level of commitment of the employees towards the organization.
A detailed analysis of all the aspects affecting employees engagement at West Mumbai
Division of ACC Concrete Steel reveled the following facts and figures.

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Employee Profile
1. Age group 20-25 26-30 31-35 36-40 40+
No of respondent 25 8 14 15 3
2. Qualification metric intermediate diploma degree masters
No of respondent 21 13 8 16 5
3. Language Hindi English Marathi others
No:of respondent 22 02 35 6
4. Year of service 0-3yrs 4-7yrs 8-10yrs 11yrs
No:of respondent 24 37 4 0

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Sr.
no
QUESTIONS Strongly
agree
Agree Neutral Disagree Strongly
Disagree
1 Does the management allows you to take
part in discussions related to plant issues
?
9 40 15 1 0
2 Do this kind of team buildimg activities
should be encouraged ? 15 42 8 0 0
3 Does the level of communication among
the member will improve due to team
building activities ?
8 41 16 0 0
4 Do you feel that rewards given in group
activity exercises is fair to all groups ? 11 34 20 0 0
5 Does the motivation level of employees
increased as compared to earlier after
such activities ?
13 35 17 0 0
6 Do you feel that your ideas are
implemented in the organization ? 12 37 19 0 0
7 Do you fel that there is sufficient
arrangement in an organization for dealing
with employee,s problem ?
9 34 16 8 0
8 Does the decision making is better at
group level ? 12 32 16 7 0
Sno. Questions YES NO
1. Does company continue with such kind of employee engagement
activities in future ?
61 4
2. Does these kind of activities helps you in reducing stress? 59 6
3. Does company concern for employee recreational activities ? 60 5
4. Did you like this employee engagement activity? 59 6
5. Did you enjoy while performing such kind of activities ? 59 6

40
PresentDesignation
 9% of employees are plant incharge, whereas only 7% are auto quality
engineer, 11% are field technician and 8% are loader technician,
customer relation officer ,batcher ,productionofficer& lab technician,6%
are maintenance incharge ,4% dispatcher ,3% helper .
9%
7%
11%
8%
8%
9%
8%
8%
11%
6%
3%
4%
8%
Present Designation
Plant Incharge
Quality Engineer
Field Technician
Loader Technician
CDS Officer
Lab Technician
Batcher
Production Officer
Driver
Maintenance Incharge
Helper
Dispatcher
Customer Relation Officer

41
Educational Background
About 33% of employees comes under intermediate , Where as 21% comes
under metric, 13% comes under degree, 25% comes under diploma, & 8%
comes under masters
33%
21%
13%
25%
8%
Chart Title
Intermediate
Metric
Degree
Diploma
Masters

42
Age Group
About 35% of employees comes under 20-25 years of age group, Whereas 12%
comes under 26-30 years of category, 22% under 31-35 years category, 23%
comes under 36-40 years of category & 5% comes under 40 & above
20-25
38%
26-30
12%
31-35
22%
36-40
23%
40+
5%
Age Group

43
Language
About 34% of employees speak Hindi , Whereas 3% comes under English ,
54% comes under Marathi , & 9 % comes under other
34%
3%
54%
9%
Hindi English Marathi Other

44
Number of Years in the Organizations
About 37% of employees comes under 0-3 years of age group, Whereas 57%
comes under 4-7 years of category, 6% under 8-10 years & 0% comes under 40
& above , this shows that more than half of the employees are loyal towards the
organization
37%
57%
6%
0%
No. of years in organization
0-3yrs 4-7yrs 8-10yrs 11yrs

45
Does Management Allow to take part in the discussions related
to plant issue ?
About= 70% of employees feel that company allows them to take active part in
decision related to plant ,whereas = 20% of employees feel that company do
biasness among employees and only involve top and middle level employees in
discussions.
9
40
15
1
0
0 5 10 15 20 25 30 35 40 45
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

46
Do this kind of team buildimg activities should be encouraged ?
About 87% of employees feel that such kind of team activities should be
conducted whereas 13% are not sure whether may or may not it should be
implemented , becausecontinuously working for 8 long hours makes the job
monotonous and boring ,therefore if some relaxation would be there of such a
type they might better perform .
0 5 10 15 20 25 30 35 40 45
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
15
42
8
0
0

47
Does the level of communication among the member will improve due to
such team building activities ?
About about 80% of employees agreed whereas 12 % are can’t say as by
conducting such activities it will will encourage more of social gathering and
will lead to better understanding of each other at work place .
12%
63%
25%
0% 0%
Strongly Agree Agree Neutral Disagree Strongly Disagree

48
Do You feel that rewards given in team building activities is fair
to all groups ?
About 69 % of employees agreed that rewards given in conducting suchactivity
is fair but 31 are of can’t say according to them it must be something related in
financial terms such as extra pay as reward or bonus not material things as
company used to give some trophy and 2 times meal free of cost.
17%
52%
31%
0%0%

49
Does the motivation level of employees increased as compared to
earlier after such activities ?
About 80 % of employees agreed as to by conducting such activities their
motivation towards their work has increased whereas 20% were of opinion as
after playing will get exhausted and work will get delay & pending for long
time ,unable to play in hot climate etc.
0
5
10
15
20
25
30
35
40

50
Do you feel that your ideas are implemented in the organization ?
About 83% employees were of opinion that their ideas are implemented in the
organization whereas 17% of them were of opinion as to can’t say sometimes
they are some times they are not .
Strongly Agree
Agree
Neutral
Disagree
Strongly
Disagree
12
37
19
0
0

51
Do you feel that there is a sufficient arrangement in an
organization for dealing with employee’s problem ?
About 70% were of opinion as to that their grievances are not handled seriously
and only 12% were of opinion that their problem are rectified ,therefore
management should make properarrangement for employees grievances and
issues .
Strongly Agree Agree Neutral Disagree Strongly
Disagree
0
8
16
32
9
Chart Title

52
Does decision making is better at group level ?
About 60% were of opinion as to group decision making is better as it
encourages new ideas and views ,whereas 32 % were of opinion cant say and
only 18 % neglected that it is better at individual level as they were of saying
that by performing individual one is solely accountable for his work and
recognition .
Strongly Agree
Agree
Neutral
Disagree
Strongly
Disagree
12
32
16
7
0

53
Does company continue with such kind of employee engagement
activities in future ?
About 94% of employees were of opinion as to such activities must be
conducted in the future ,because it was the first time such activity is being
conducted at plant level for employees ,and were of opinion that these provided
a sense of relaxation from daily hectic schedule along with games .
YES
94%
NO
6%

54
Does these kind of activities help you in reducing stress ?
About 91% of employees agreed that such recreational activities helps to reduce
stress to a great extent whereas 95 were not satisfied with it
Yes
91%
No
9%

55
Does company concern for employee recreational activities ?
93% said company does not concern for employee recreational activity
therefore it should conductsomeengagement activity from time time to time .
7%
93%
Does company concern for employee
recreational activities ?
Yes No

56
Do you like this employee engagement activity ?
91% of employees liked the activity it means it was a great success and should
be recommended and implemented in future ,only 9% did not like it due to hot
climate
Yes
91%
No
9%

57
Did you enjoy while performing such kind of activities ?
91% employees were very happy and excited after conductng such event
whereas only 9% were not they were of say to conduc t one time each day
91%
9%
Yes
No

58
EMPLOYEE LEAVE ANALYSIS DETA INETERPRETATION
75
26
5
0
10
20
30
40
50
60
70
80
1-3times 4-6 times 7-10 times
Count of early going
60
43
20
0
10
20
30
40
50
60
70
1-3 times 4-6times 7-10 times
Count of late Going

59
98
37
10
20
40
60
80
100
120
1-5 Times 6-10times 10+
count on "out time" entry missing
33
16 16
0
5
10
15
20
25
30
35
1-5 Times 6-10 Times 10+
count on "in time " entry missing

61
FINDINGS
Based on the analysis and interpretation of the data, findings are recorded which are
as follows-
 As survey is conducted across 6 different plant locations in Mumbai, Maharashtra the
perception of employees may or may not greatly vary from one plant to another .
 Employee engagement activity played a great role for motivating employees; hence it
should be conducted more often from time to time. .
 The employees in Borivili and Palawa plant seems more likely and willing towards
conducting such activity and participated with full enthusiasm .
 Proper canteen and drinking water facility was provided in only one plant out of the 6
plants visited .
 Understood the procees of recruitment for hiring potential candidates in ACC
Concrete .
 Designing employee birthday calendar and representing their names on calendar made
them feel much more attached and a feeling of belongingness .
 Most of the employees reach office on time except a few ,it clearly shows a healthy
workplace to work .
 By organizing festivals like Diwali,Dusherra created a joyful environment for
employees in the organization
 Timely payment of salary doesn’t remain the key motivators all the time to keep
employee engaged but ,providing canteen ,restrooms one day off in a week ,arranging
a small movie time for employees within a plant can make them more engaged .
 Excess of water logging in some plants can create a problem in smooth functioning
,therefore need to be rectified soon .

62
CONCLUSION
Employee Engagement is the buzz word term for employee communication. It is a positive
attitude held by the employees towards the organization and its values. It is rapidly gaining
popularity, use and importance in the workplace and impacts Organizations in many ways.
Employee engagement emphasizes the importance of employee communication on the
success of a business. An organization should thus recognize employees, more than any other
variable, as powerful contributors to a company's competitive position. Therefore employee
engagement should be a continuous process of learning, improvement, measurement and
action.
We would hence conclude that raising and maintaining employee engagement lies in the
hands of an organization and requires a perfect blend of time, effort, commitment and
investment to craft a successful Endeavour.
Key Learning’s:-
Learned to deal with people and also to understand the ability to engage employees in the
organization which is very important ingredient in Human resource
The recruitment process provided us the insight as to what actually recruitment process is
and tactics to communicate with candidates while recruiting them
Money cannot be solely be only factor important to keep employees motivated all the time
,other factor needs to be taken into consideration such as recognition, proper hygiene
facilities ,festive bonus etc

63
RECOMMENDATIONS:-
 Proper arrangement of first aid facilities & room for employees at all plants should be
made mandatory and also an ambulance van for critical injury
 Dealing with employees and worker with equal respect at workplace irrespective of
positions they hold.
 Improvement in Employee Relationship and Communication.
 To provide bonus to employee on festivals to make them more attached and motivated
towards the organization.
 To incur recruitment from only one source cannot provide potential candiadate for
the desired job ,organization should switch on to few other sites such as times job,
monster job etc
 Organization should continue conducting these activities from time to time,it should
not be like conducting once in every 6 months , it demolishes their will to participate .
 Like employee birthday calendar for corporate employees, similarly employee
birthday calendar for worker at plant level should also be done .
 Arrangement of suggestion and query box in each and every plant should be done
and Initiate Immediate Action for employee responses to queries and problems .
 Cameras should be installed within the office premises so that employee timely work
and individual performance can be timely measured & also safety of employee
belongings .
 Apart from carom , arrangements for chess, dart and pool should be also installed.

64
BIBLIOGRAPHY
1. Books
 Kothari C.R., “Research Methodology” Methods and Techniques, New Age
International Publishers
 Human Resource Management………………………….Subba Rao .
2. Websites:
 http://en.wikipedia.org
 www.books.google.com
 www.hr-guide.com

65
ANNEXURE
BIOGRAPHICAL INFORMATION
PART -A
Please complete the following details for purposes of the research
study by marking the box (with a tick) that is appropriate for you.
NAME:___________________________________ EMPCODE:-
……………………….
LOCATION:_____________________
1. Present Designation
Plant In charge
Quality Engineer
Customer Relation Officer
Field Technician
CDS Officer
Lab Technician
Batcher
Production Officer
Other: ………………………………….
2. Highest level of education
Intermediate
Metric
Degree
Diploma
Masters

66
3. Age
20-25 yrs
26-30 yrs
31-35 yrs
35-40yrs
40+
4. Gender
Male
Female
6. First Language
Hindi
English
Marathi
Others………………….
7. Noof years withthe Organization?
0 - 3 yrs
4 - 7 yrs
8 - 10 yrs
11 yrs +

67
PART-B
WORK SATISFACTION AND ENGAGEMENT QUESTIONNAIRE
CONFIDENTIAL
1. INTRODUCTION
It is fairly obvious that people differ from one another in what they need and expect toget
from different areas of their lives. Please think about the work you do and because most
jobs are not perfect, consider what would make it better from your point of view.
2. With each question, you have a choice of FIVE answers. Choose one of the following
marking the box (with a tick) that is appropriate for you:
STRONGLY DISAGREE = 1
DISAGREE = 2
NEUTRAL = 3
AGREE = 4
STRONGLY = 5
QUESTIONS 1 2 3 4 5
2.1 Does the management allows you to take part in discussions
Related to plant issues?
2.2 Do this kind of group activity exercises should be encouraged?
2.3 Does the level of communication among the member will improve
Due to group activity exercises?
2.4 Do you feel that rewards given in group activity exercises is fair to all
Groups?
2.5 Does the motivation level of employees increased as compared to
Earlier after such activities?
2.6 Do you feel that your ideas are implemented in your organization?
2.7 Do you feel that there is sufficient arrangement in an Organization for
Dealing with the employee’s problem?
2.8 Does decision making is better at group level?

68
3. Does the company continue with such kind of employee engagement activities in future
?
YES NO
4. Does these kinds of activities help you in stress management?
YES NO
5. Does company concern for employee recreational activities?
YES NO
6. Did you like this employee engagement activity?
YES NO
7. Did you enjoy while performing such kind of activities?
YES NO
8. What HR should do more for reducing stress management?
Ans
9. What other activities you would suggest?
Ans
10. What is the best thing about working for this company?
Ans
11. What could company do to enhance your satisfaction as a company employee?
Ans

1. Tittle acc main project Shivam chauhan

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