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VOL. 04
ISSUE 01
2021
Ravi
Thummarukudy
Leading the Innovation Economy
CEO
INSPIRING
CEO
2021
s
Do something that
you enjoy and be
passionate about it.
Look for a team
equally passionate
about the dream that
can augment you in
accomplishing
that goal
Get Inspired
How to Inspire Others
through Entrepreneurship?
Employment Dynamics
Essentials for Being
a Good Employer
Edition-1
Editor’s Note
edicated CEOs write their own success stories.
DThey lead their company to success, while
guiding others along the way. They lead from
the front and never give up at the face of challenging
times. They possess great competence and character,
and set right examples for the company, the employ-
ees, and their clients. These CEOs have grit and
dedication; they are competent and have the zeal to
succeed. They guide the employees to do things the
right way, in turn, reaping better results for the organi-
zation.
They engage their employees positively and encour-
age them to improve themselves and become better
professionals. They boost the morale of every
employee and encourage them to lead the company
to greater heights. The primary goal of these CEOs is
to create a work culture, wherein, every employee
learns from each other in a peaceful and calm working
environment. They focus on nurturing leadership skills
among the employees, so that they can become
efficient frontrunners in the times to come.
Inspiring CEOs know their roles very well. They moti-
vate every employee to learn about their roles and
THE DEDICATED
CEOS WHO ARE
TRANSFORMING
BUSINESSES
EFFICIENTL
Y
responsibilities. Tapping to the strengths and skills of
each employee, these devoted leaders encourage
them to achieve all the organizational goals. They are
always open towards positive feedback and implement
them wholeheartedly. These CEOs allow every
employee to work freely and explore their potential.
They are confident, forward thinking, honest, and
focused. These leaders always provide leaders with the
confidence to overcome stiff challenges.
These exemplary CEOs are very good at communicat-
ing and providing vital information to all the employees.
They work dedicatedly towards the welfare of the
company. They also introduce innovative practices and
procedures to empower the employees. The objective
of these proficient CEOs is not only the growth of the
company, but also, the empowerment and develop-
ment of each employee.
Gifted with an innovative mindset, these excellent
leaders provide unique solutions to every emerging
challenge. They focus on creating unity in diversity and
promote harmony and understanding among the
employees. These CEOs create healthy relationships
between the organization and the employees to
ensure productivity and growth of the organization.
Such growth-focused CEOs treat every employee with
equal respect and give them the opportunity to come
forth and voice their opinion. They lead with sheer
confidence and a smile on their face. They never let go
of any opportunity to learn and grow, while steering
their company to the peak of success.
Hence, in the issue, ‘Inspiring CEOs 2021, Insights
Success presents to you the leading CEOs who are
transforming their business, while creating a major
impact on the industry as a whole.
Darshan Parmar
Managing Editor
darshan@insightssuccess.com
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08
C O N T E N T S
Get Inspired
How to Inspire Others
through Entrepreneurship?
Employment Dynamics
Essentials for Being
a Good Employer
Chanie Gluck
A Caring Leader
Focused on
Teamwork and Value
for Clients
Kali Rath
An Enthusiastic Leader
Focused on Excellent
Customer Services
Milind Godbole
Revolutionizing
RCM to Promote
Better Healthcare
Solutions
Articles
20 28 32
16 24
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APRIL, 2021
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Management Brief
Company Name
Chanie Gluck
CEO
Eztruck Logistics Pvt Ltd
Chanie’s professional journey started 18 years ago, and since
then, she has never looked back.
Kali Rath has over 13 years of professional experience in
business consulting, business development, branding, and
marketing.
Milind believes in honest commitment that helps in getting the
work done and simultanously be empathetic towards the client's
issues.
Ravi has always had a curious mind and believed in continuous
learning.
4D Global - Medical
Billing Services
GeBBS
Healthcare Solutions
Mobiveil Technologies
India Private Limited
Kali Prasad Rath
CEO
Milind.Godbole
CEO
Ravi Thummarukudy
CEO
Cover
Story
RAVI
THUMMARUKUDY
Leading the Innovation Economy
In TCS, I was lucky enough to join a
small group of engineers working on
VLSI Technologies. I landed in the
Silicon Valley through TCS and worked
at Hewlett Packard and later joined
Cadence Design Systems, the leading
company developing automation
software for Electronic Design
CEO
I would say that
it is at Cadence where I
realized the opportunities in
this field. I got the opportunity
to travel around the world and
understood the challenges
faced by customers. Also,
while working at Cadence, I
enrolled in the MBA program
at Santa Clara University
where I specialized in finance
and marketing. Cadence
taught me the value of a
customer-centric approach
that to this day has been my
guiding principle
The quote describes the zeal of a leader who is not
only clear on what needs to be done, but also knows
how to do it effectively and efficiently. The
dynamic business leader we are talking about here is none
other than Ravi Thummarukudy, CEO of Mobiveil.
Mobiveil is a fast‐growing technology company that
specializes in development of Silicon Intellectual Property
(SIP), platforms and solutions for flash storage,
networking/communications and enterprise markets.
Ravi always had a curious mind and believes in continuous
learning. Ravi started his career as a scientist at Indian
Space Research Organization (ISRO) but soon migrated to
VLSI (Very Large-Scale Integration) and electronic product
development. Thankfully, these domains are extremely
dynamic with plenty of opportunities for innovation and
learning. He always sought a win-win relationship with his
customers, and it gave him great pleasure to connect with
them and understand their plans and aspirations as well.
According to Ravi, it was the Mobiveil team that inspired
him to think big and look for even greater challenges.
Mobiveil is bound by the passion for technologies that
accelerate electronics product development. His co-
“I believe in setting the vision and communicating and
motivating the team around the common vision and then
through consultation, establishing periodic goals for each
group. I prefer the team to use their creative energy to
accomplish these goals. I trust my team and do not try to
micromanage them daily.”
founders at Mobiveil – Gopa Periyadan (COO), Amit
Saxena (VP of Engineering), Srinivasan Duraiswamy (MD,
Indian operations) were his colleagues at the previous start-
up GDA. Working with them and other senior managers
has been very satisfying journey for Ravi, as has being a
part of an interesting domain. He feels grateful working
alongside highly creative customers and a highly skilled
and talented Mobiveil team.
Mobiveil’s motto is “Investors in Innovation.” We are
investors in R&D in many areas in electronics, such as
technologies that goes into flash storage, enterprise/cloud,
IoT, and automotive markets. In electronics, domain
standardization is key to the disaggregation of the industry
and unlocking innovation and market potential of fast-
growing companies like Mobiveil. Standardization has
enabled engineers at Mobiveil to cooperate with their
counterparts from leading electronics companies around the
world. It also allowed R&D companies like Mobiveil to
monetize their IP by designing it once and reusing it many
times. Currently, Mobiveil is part of several industry
standard organizations. It implements these standards and
markets them as reuseable IP to semiconductor
development groups worldwide.
“Our customers implement the standards-based design we
license in their semiconductor chips as a building block,”
I had the technical
and business skills
needed to be a CEO before
venturing into the world
of entrepreneurship.
Like many people in the
Silicon Valley those days,
I also wanted to be a part of
a startup and along
with couple of friends
started the first company
in 1997
Ravi Thummarukudy, CEO of Mobiveil
says Ravi. Mobiveil also goes one step further by not only
developing the technology but also producing an
application platform enabling customers to accelerate their
product development. Over the years, Mobiveil’s
management learned that an innovative team needs to
maintain an open work culture with the least amount of
hierarchy so employees can learn while contributing to
customer success. “A small company culture allows our
employees to take more ownership and responsibility. It
helps them grow quickly personally and professionally,”
states Ravi.
Navigating through Rough Patches
Like most companies, when Mobiveil was founded, it was
an unknown. Because of the high cost of fabricating
semiconductors, it is extremely tough for start-up
companies to be a supplier of key building blocks to large
electronics product companies. Even if the company knew
Ravi and the team, Mobiveil did not have a history or track
record. Thanks to Mobiveil’s leadership in critical standards
development, technologies and platforms, many doors soon
opened up enabling the company to grow rapidly.
Once Mobiveil started working with customers, it kept
them as their long-term partners. Sometimes it took several
years to be qualified as vendors with some large customers.
In other cases, it was difficult to run operations profitably
on a quarterly basis, one of Mobiveil’s important objectives.
In 2007,
GDA was acquired by
L&T Infotech and I worked
there until 2012. While
there was nothing to
complain about working at
L&T, we longed for the
excitement and freedom of
a startup venture and set up
Mobiveil with few friends
and colleagues
“In our domain, technologies change rapidly, and we need
to be at the top of our game to react to the changing
requirements from our customers,” explains Ravi.
Like every company, the pandemic had a major impact on
Mobiveil’s operations. Some of the work is well suited for
remote working so the team quickly mobilized an
infrastructure to complete such work. Also, many customers
accommodated Mobiveil consultants’ need to work
remotely. “Some work needed to happen at the lab. We had
no choice but to strictly implement local COVID-19
guidelines irrespective of the cost,” describes Ravi.
Ravi believes that working remotely is not the best way to
innovate since many ideas are created by interaction
between different teams, oftentimes in informal settings. He
looks forward to the time where the majority of the
Mobiveil team can go back to the office. Overall, the
Mobiveil team responded to the pandemic and was able to
grow the business last year.
Striving for Success
Most of Mobiveil’s work is for next-generation products
and technologies where there is plenty to learn for
everyone, probably the best motivator for employees.
Employees who are curious and smart can learn a lot and
thrive at Mobiveil. An open work culture helps facilitate
without barriers allows easy communications, continuous
learning and growth opportunities.
When advising young entrepreneurs, Ravi offers, “Do
something you enjoy and be passionate about it. Look for a
team equally passionate about your dreams that can
support you in accomplishing that goal.” Indeed,
understanding customers and employees is crucial in
creating and running a successful business.
In terms of future growth, Ravi believes that Mobiveil has
excellent growth prospects as it observes many prospective
areas in electronics product development including cloud
applications, security, IoT and autonomous driving. He sees
the Indian market to be primed for companies like Mobiveil
to develop electronics products customized for local
applications.
Along the way, Mobiveil setup a VLSI institute to train
fresh graduates. “At Ampere VLSI institute, we teach VLSI
design not from academic point of view but from a
practitioner’s point of view.” Successful candidates who
come out of this institute will be either absorbed by
Mobiveil or are easily qualified to join prestigious
corporations.”
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www.insightssuccess.in
HOW TO INSPIRE O
ENTREPREN
www.insightssuccess.in
16 | April 2021
OTHERS THROUGH
NEURSHIP?
M
otivating and inspiring
others is a basic piece
of the equation for
accomplishing your goals and
dreams. We all had our shares of
disappointment with our
colleagues, friends and partners
who wouldn't coordinate with us,
and representatives who couldn't
be motivated.
Considering stories of our past
that changed the direction of our
life – that could either be a story
of enormous success or
catastrophes, that could either be
on how we are inspiring others or
even others are directing us with
a path of growth.
It is essential to set aside those
efforts and understand what the
basic facts were across every one
of them. Was there a repetitive
subject or message altogether?
Permit those messages to seep
through each introduction, each
coaching meeting, and each
venture you lead. That is the
Get Inspired
www.insightssuccess.in April 2021 | 17
behind. If you want to influence a crowd, then stop
bragging about potential and proficiency, and start
speaking on the skillsets and aptitude that is actually
beneficial for them.
Encouraging for public speaking is also a significant part
to shape the identity and inherent true inspiring words
into their persona. The principles of public speaking are
generally applied to maintain or raise a business.
Understand what your crowd definitely knows and
needs and use sympathised words to find your crowd's
needs and necessities. By thinking about your
audience's viewpoint, you'll find their perspective while
likewise facilitating your own jitters. With training,
you'll discover that showing sympathy is quite possibly
the most incredible assets in dominating how to inspire
others through entrepreneurship.
However, accomplishing your goals in work and life, and
exclusively focusing on the results is certainly not a
viable method to inspire and motivate others. At the
point when you're only oriented with goal, you lose that
individual touch that charms others to your motivation.
Understanding that cooperating with others is process
of creativity and it’s crucial to value everybody's style
of leadership, regardless of whether it's
entrepreneurial, administrative or creative.
When you are exhibiting respect for all, on mutual
terms, the way toward working together or uplifting
others through risk-taking experience, then it turns into
a wellspring of motivation all by itself.
thing that makes you normally inspires one to
accomplish something. It is the thing that eventually
moves others to become a better version of them.
It is these messages, conveyed verbally and through
your activities that genuinely strike individuals' souls. It
comes from what your identity is, the place where you
have come from and what your message is to the world
and to your group. Lead from that point and you will
rouse hoards that you may never at any point meet.
While working in a corporate, we meet a number of
people with different sets of leadership skills – First,
there are leaders who just believe in doing their work
on time and not take much effort in aspiring others.
Then there are the leaders, who have worked hard to
reach at a position and are more passionate about their
work. They not necessarily take active part in handling
certain responsibility but at the same time want their
influence to be deemed.
There are also inspiring leaders who mold others
though their achievements in workforce and assist
others to perform better. But again, there are still these
hidden qualities that set apart some leaders who build
their legacy in an organization, inspires other to come
out of their comfort zone and do things that are right
for them. They help them in believing themselves and
guide them with where they truly belong in their career
and life.
Ultimately, the idea of investing in entrepreneurship
emerged, to make people envision their goals and apply
their expertise – in designing their innovativeness to a
fully-fledged business.
It is important to encourage people through
entrepreneurship to focus on building their relationship
with others. Without a strong establishment of trust, it's
inconceivable for somebody you're attempting to
inspire, to feel great around you. Approach this
individual from a state of interest in their inclinations.
From here, you're better ready to discover regions of
union to shape those goals. At the point when the two
players appreciate a relationship and advantage from
their cooperation, structures the premise of seeing how
to move others.
Allow your actions to speak for themselves – if you really
believe in inspiring others through your years of
experience, accomplishments and flexibility of handling
situations – then it’s important to leave your ego
-Renuka Singh
www.insightssuccess.in
18 | April 2021
Dedicated CEOs have a clear vision and a strategic
game plan to achieve company goals. Successful
CEOs care for their employees’ well-being and
treat employees as family. The best CEOs are gifted with
wisdom, foresight, and an indomitable drive. One such
CEO changing the business landscape is Chanie Gluck, the
CEO and Founder of 4D Global, Inc – an Arizona based
company with offices in Chennai.
Chanie’s entrepreneurial journey began 18 years ago. And
she has not looked back since. She learned not only how to
be a successful CEO, but also how to lead a team of
hundreds of employees.
About 14 years ago, Chanie made her first trip to India. At
that time, Chanie owned a medical billing company and
needed first-hand research on medical billing outsourcing.
She searched for information on Indian outsourcing
companies, but this was before the days of social media,
and so the primary information source was limited to
company websites.
After this initial trip, Chanie decided to launch 4D Global,
an American-owned and managed medical billing company
based in India. Her goal was to employ some of the most
experienced medical billing talent in all of Chennai, and be
a place where people loved to work. Chanie vowed to treat
her employees with dignity and respect, ensuring that
everyone felt secure to voice their opinions and initiate
changes for the better.
Over the years, Chanie achieved this by developing a
company culture of positivity and providing virtually
unlimited opportunities for employee growth and
advancement. Chanie celebrates employee birthdays and
weddings and respects the holidays of Indians of all
religions and ethnicities.
A Motivated Frontrunner
Chanie is inspired by her 4D Global team. They all strive to
succeed and grow in their career paths with the company.
She sees much potential in many of the team leaders, even
if they don’t see it in themselves. Chanie derives much joy
and fulfillment every day watching the company leadership
teams develop and advance.
For Chanie, being a CEO means being responsible and
concerned not only for the life and career of one’s
employees, but also for their families. She takes this
responsibility seriously and always tries to put them first
while making company decisions. For example, 4D Global
voluntarily pays death benefits to company employees that
experience a sudden death in the family.
Combating the Pandemic
Like everyone else, 4D Global experienced the effects of
not being able to work in-office and had to quickly adjust to
a remote work situation. Furthermore, employees had to
perform this transition while maintaining a rigorously high
standard of results for the clients.
Chanie
Gluck
www.insightssuccess.in
20 | April 2021
Chanie Gluck
CEO
I treat my
employees
with respect and
highly encourage
all employees to voice
and share their
opinions and
suggestions
“
“
www.insightssuccess.in April 2021 | 21
“I’m extremely proud of how the 4D Global team used this
opportunity to showcase their dedication to excellence, but
even more so that they contributed to their community
during the pandemic by distributing food, water, and other
necessities to those less fortunate.”.
Perceiving Challenges as Opportunities
Chanie led 4D Global to handle the worldwide challenge of
the COVID-19 pandemic exceptionally well. “Because it hit
the U.S. before India, we had some time to prepare for it,
including a smooth transition to working remotely,” she
says. Although many fellow companies had to lay off or
dismiss their sales team, 4D Global doubled down and grew
its sales team and the business significantly during the
pandemic.
Chanie further adds, “There are many challenges we as
CEOs face. I view each one as a teachable moment to show
employees how we can use each obstacle as an opportunity
to learn, grow and improve for the future”.
A Compassionate Leader
“You can feel the energy and positivity of the 4D Global
team the minute you walk into our offices”. Under her
leadership, the company strives to create a sense of
community and friendship that starts at work but hopefully
lasts a lifetime for each employee.
The company’s culture committee plans various events,
including Fun Friday activities, and monthly cricket games.
4D Global recently moved to a bigger, modern office that
provides employees with amenities such as a gym and a
large cafeteria. The investment into our employees’
worksite means that employee welfare, and overall
happiness is our priority. “We want all employees to love
their job and feel natural loyalty to the company. Our
employees know that we truly care about them – and it’s
reflected in all aspects of the company.
About 4D Global
4D Global serves medical billing companies to scale up and
grow their business – leading to increased efficiency and
profitability. 4D Global’s mission is to exceed expectations
in delivery, performance, and accuracy. It achieves this by
performing data entry and revenue cycle management tasks
through clear-cut processes, open communication, and
quality review at various levels.
The core values of 4D Global are respect, integrity,
teamwork, innovation, growth, and excellence.
4D Global constantly works on creating and maintaining
close relationships with all of its clients.
Inspiring Words
Addressing the young entrepreneurs, Chanie says, “Dare to
be brave”. No doubt, the path to entrepreneurship is
challenging. It is not for everyone, because it requires a full
range of skills, from sales, human resources, operations,
finance, marketing and so much more. The key is to be an
avid learner and to cultivate skills in each of these areas and
beyond.
“In the startup phase, you’ll have to wear multiple hats and
be knowledgeable about each of your company’s core
activities. As you grow your business, you’ll be able to
afford to build your team by hiring people with experience
in these areas”.
Chanie encourages the emerging leaders to be a lifetime
learner. She advises them to read, listen to podcasts, and
create value for others. “Of course, you must invest in
yourself and your personal development, but also don’t
neglect to take time to enjoy life”, adds Chanie.
Pathway to the Future
Speaking of her upcoming plans, Chanie says 4D Global
will continue to grow the business each year while
maintaining fiscal health. “I plan to continue to grow along
with the company, but eventually, we will hire a CEO to
replace my spot.” Chanie is passionate about giving back to
the Chennai community and plans to continue finding
charitable causes in India for which she can make a
difference.
“You might be seeing more of me soon! I’m a partner in the
upcoming reality television show ‘The Social Movement,’
on which I’ll be tasked with finding a solution to a world
problem…in four days!” She is excited to see what ideas
the “Social Movement” show will generate and if another
company or business idea will be created through it.
www.insightssuccess.in
22 | April 2021
GOOD EMPL
Essentials for Being a
www.insightssuccess.in
24 | April 2021
LOYER
Employment Dynamics
www.insightssuccess.in April 2021 | 25
Every workplace relies on the relationship
between the employer and the employee. They
also reflect on the applicant's work history and
level of education while looking for the best candidate
to fill a position. It may also come down to who they
know or who recommended them. The skills of the
applicant, however, should be the main priority.
Employers look for certain skills in a candidate,
regardless of the position they will fill. Every employee,
from entry-level employees to executives, should have
these personal skills in order to thrive and help your
business grow. Everyone is the workplace has the same
relationship with each and every one of their
employees, and it is this relationship that decides the
quality and effect of that employee's tenure at the
company.
In order to benefit everyone in the company as a whole,
an employer's relationship with their employees must
be nurtured and cared for. Employees who have a good
employer-employee partnership feel valued,
encouraged, and protected. These feelings foster high
employee morale and a vibrant company atmosphere
by fostering enthusiasm and commitment in the
workplace.
Employees who are happier are more likely to give it
their all at work. Employee satisfaction impacts
everything from revenue to employee engagement
because happy workers are more likely to work their
hardest and remain in their jobs for the long haul.
Many traditional employer-employee relationships
differ on a scale of closeness and familiarity, but these
are five main characteristics which should be present in
all employer-employee relationships:
Thankfulness:
Thankfulness and gratitude should occur on both sides
of the relationship, but the employer's obligation to
consider and acknowledge outstanding work from their
workers is likely to be greater. Employees may become
disheartened, dissatisfied, and apathetic about their
work if they regularly perform and receive little to no
recognition, which decreases productivity. A simple
thank you is always sufficient (and this is true in both
directions), but employers may wish to actively reward
their workers for genuinely outstanding performance.
To figure out what this is, they should depend on their
intuition and knowledge of the individual.
Communication:
Openness and Communication are essential
components of every safe working climate. Employers
can assist in the creation of an open and truthful
environment by asking workers candid questions about
their lives, families, and hobbies. Employees can
contribute to this environment by being open about
their personal lives outside of work. For circumstances
that are critical to the organisation or need a serious
approach, openness and communication are even more
necessary. For workers, this may mean telling their
supervisor about a family emergency that could impact
their performance, or voicing a desire to change jobs.
Support:
Employers may want their workers to achieve their full
potential and understand when their talents go beyond
their current duties. Allowing natural talents to stagnate
would cause boredom and anger in the employee, as well
as waste valuable resources that could be better used to
support the team, as previously reported. Create a
diagram of your ideal business structure, or your current
business structure, and list every task and position that
is required for it to function properly. This will not only
help you to recognise holes in your current team, but it
will also enable you to determine who is doing well and
who would be better suited to a more senior role.
Reliability:
Both the employer and the employee should be able to
rely on each other in a healthy way. The employer
expects the employee to do a good job for the company's
benefit, while the employee expects the employer to
treat them equally and pay them fairly. Problems will
eventually arise if this collective dependence becomes
imbalanced or one-way. The employer may begin to
believe that the employee's efforts are no longer
valuable to the company and dismiss them, while the
employee may lose interest in their work and become
disengaged.
Respect:
It's perfectly acceptable to develop a stronger bond with
your workers, even to the point of socialising with them
outside of work hours. Even in a laid-back setting, it's
important to maintain the traditional hierarchical
structure and make sure your workers are aware of it.
Whether it's about tasks, employee appraisals, or
constructive criticism, as a leader, you must be prepared
to give your team truthful and frank feedback. Romantic
relationships in the workplace are often a bad idea, but
keep in mind that they may have an impact on the
workplace long before they become public or common
knowledge — perhaps without either party realising it.
Simply drafting an office code of ethics, as well as a set of
rules or regulations outlining the desired dynamics of
the employer-employee relationship, is not enough.
Natural habits are created only by repetition, and
employers can promote these behaviours through
leading by example which will definitely make up for a
good employer.
-Ashish Chandgude
www.insightssuccess.in
26 | April 2021
KALI RATH
An Enthusiastic Leader Focused on Excellent Customer Services
It is important
to focus on
doing
the right
things
to achieve
clearly
defined results
“
“
Kali Rath
Founder and CEO
www.insightssuccess.in
28 | April 2021
edicated CEOs inspire others to achieve their best.
DThey lead by example and attain success by
implementing innovative ways. They never give
up during challenging times and always come up with a
solution to every problem. These leaders are driven by hard
work, agility, smartness, and innovation.
One such inspiring CEO who is changing the face of the
business arena is Kali Rath, the Founder and CEO of
ezTruck Logistics. With over 13 years of professional
experience in business consulting, business development,
branding, and marketing, he has always strived to achieve
the impossible through his hard work and perseverance.
Taking risks and looking for new ideas have always been
his cup of tea.
In 2019, the mining industry was struggling with various
challenges that included poor technology penetration and
weak system management. As a forward-thinking business
leader, Mr. Kali decided to barge in and propel the mining
industry in the right direction with the help of technology-
enabled logistics.
He states, “Despite the huge market, I was shocked to
realize there was not a single player in the market that was
providing required solutions to the mining industry”.
Accordingly, he decided to team up with Mr. Abhijeet
Arun Netake, another prominent business leader. Together,
they established ezTruck in Bangalore, India, where Mr.
Kali leads and inspires others with utmost dedication.
Driven by Purpose
Mr. Kali is inspired by those successful businesspersons,
who undergo difficult situations, but can establish their
business successfully.
What really excites him to get up early between 4 am and 5
am in the morning is the strong purpose of what I have in
my life. He believes that he is on a mission to make planet
earth a better place to live.
He wants to make a thing or a person who comes to his
contact better than how he found them. Mr. Kali wants to
help at least 1 million people live a life filled with joy,
happiness, and fulfilment.
Facing the Pandemic Judiciously
Under Mr. Kali’s astute stewardship ezTruck did not face
too many difficulties. The business was not affected
severely during the pandemic as the company enforced the
work from home model immediately. Mr Kali made smooth
executions, which avoided slowing down or complete
shutdown of the process.
Ensuring Employee Empowerment
Mr Kali makes certain that ezTruck maintains a smooth and
friendly working environment ensuring employee’s safety
and their overall growth. He states, “We believe in
maintaining a positive work environment as it encourages
the employees to perform at their highest level, thereby
increasing the overall output of the company”.
Furthermore, the company has a multi-cultural work
environment. This allows individuals from all religions,
caste, and of different colors to work together, leading to
successful collaborative work.
A Polymathic Innovator
Mr Kali has a proven track record of productivity and
achievement with lean resources and headcount.
• Some of his core competencies include:
• Change Management
• Project Management
• Business Analysis
• M&A
• Operational Efficiency
• Data Governance
• Revenue Recognition
• GTM Strategies
• Business Intelligence
• Agile & Waterfall
• Forecasting
• Board/Exec Reporting
About ezTruck
EzTruck caters to the mining industry with a dedicated
marketplace. The company's services help clients in finding
instant booking of trucks as per their requirements. It allows
mining companies to manage and track the movement of
the trucks efficiently. EzTruck provides various facilities to
the mining companies, which include driver management,
instant vehicle allocation, live vehicle tracking, vehicle
diagnostics management, vehicle optimization, access to
dealers of various spare parts, and insurance for drivers,
vehicles, and assets.
www.insightssuccess.in April 2021 | 29
It offers proper loading services such as loading, unloading,
and return loading. These facilities are made available to fleet
owners that helps their trucks in having minimum wait time,
driver convenience services and route optimization, leading to
highly optimized trip with better output.
EzTruck focuses on serving the nation-wide mining industry.
The company incorporates all the important functions on a
single platform and app. It adopts latest technology such as
data analytics, GPS technology, and intelligent auction engines
to support the functionality of the platform.
Words for the Future Leaders
Mr Kali advises the emerging entrepreneurs to be prepared to
fail. He says, “In my 13 years of professional career, I made
mistakes and learned a great deal of knowledge about the
importance of failing”. However, that did not stop him from
achieving what he dreamt of.
Mr. Kali invested in analyzing true entrepreneurship by
learning from his previous failures and initiated reorganizing
things the right way. He believes that to do it all in a more
precise way, one needs a special set of entrepreneurial traits.
Mr Kali states that leaders should never hesitate to take risks
and implement new ideas. Because, if they do not
take risks then they will not be able to know what
the possible outcomes might be. Hence, he always
encourages aspiring entrepreneurs to take risks and
invest in new ideas.
He advises, “Have a clear vision and take action.
A true entrepreneur always has the vision to create
something that adds value to the world”. He
believes that to achieve their vision, one needs to
put in appropriate action. Without proper action,
their ideas will not become a reality.
According to Mr. Kali, another important thing that
makes a strong entrepreneur succeed is having a
bunch of good and dedicated people who believe in
the company’s goal. Like-minded people are an
added bonus for any business as they bring about
necessary changes in the business in a faster way.
Last but not the least, he advises the leaders of
tomorrow to always challenge themselves. By
challenging themselves, they will get to know what
they are capable of. “You will accomplish wonders
that you never even thought of achieving”, adds
Mr. Kali.
Marching Ahead
Under the fervent guidance of Mr. Kali, EzTruck
aims to modernize transactions by introducing
mobile payments and replacing cash-based
methods. It also focuses on establishing itself as
one of the leading logistics start-ups in India. To
have a wider reach, the company is planning to
launch its services in Jharkhand in the coming
months. While concluding, Mr. Kali states, “The
ultimate goal is to expand the services across the
nation in order to achieve a PAN India presence”.
Mr. Abhijeet Arun Netake
www.insightssuccess.in
30 | April 2021
www.insightssuccess.in
32 | April 2021
www.insightssuccess.in April 2021 | 33
www.insightssuccess.in
34 | April 2021
www.insightssuccess.in April 2021 | 35
Inspiring ceo's  2021
Inspiring ceo's  2021
Inspiring ceo's  2021

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Inspiring ceo's 2021

  • 1. VOL. 04 ISSUE 01 2021 Ravi Thummarukudy Leading the Innovation Economy CEO INSPIRING CEO 2021 s Do something that you enjoy and be passionate about it. Look for a team equally passionate about the dream that can augment you in accomplishing that goal Get Inspired How to Inspire Others through Entrepreneurship? Employment Dynamics Essentials for Being a Good Employer Edition-1
  • 2.
  • 3.
  • 4. Editor’s Note edicated CEOs write their own success stories. DThey lead their company to success, while guiding others along the way. They lead from the front and never give up at the face of challenging times. They possess great competence and character, and set right examples for the company, the employ- ees, and their clients. These CEOs have grit and dedication; they are competent and have the zeal to succeed. They guide the employees to do things the right way, in turn, reaping better results for the organi- zation. They engage their employees positively and encour- age them to improve themselves and become better professionals. They boost the morale of every employee and encourage them to lead the company to greater heights. The primary goal of these CEOs is to create a work culture, wherein, every employee learns from each other in a peaceful and calm working environment. They focus on nurturing leadership skills among the employees, so that they can become efficient frontrunners in the times to come. Inspiring CEOs know their roles very well. They moti- vate every employee to learn about their roles and THE DEDICATED CEOS WHO ARE TRANSFORMING BUSINESSES EFFICIENTL Y
  • 5. responsibilities. Tapping to the strengths and skills of each employee, these devoted leaders encourage them to achieve all the organizational goals. They are always open towards positive feedback and implement them wholeheartedly. These CEOs allow every employee to work freely and explore their potential. They are confident, forward thinking, honest, and focused. These leaders always provide leaders with the confidence to overcome stiff challenges. These exemplary CEOs are very good at communicat- ing and providing vital information to all the employees. They work dedicatedly towards the welfare of the company. They also introduce innovative practices and procedures to empower the employees. The objective of these proficient CEOs is not only the growth of the company, but also, the empowerment and develop- ment of each employee. Gifted with an innovative mindset, these excellent leaders provide unique solutions to every emerging challenge. They focus on creating unity in diversity and promote harmony and understanding among the employees. These CEOs create healthy relationships between the organization and the employees to ensure productivity and growth of the organization. Such growth-focused CEOs treat every employee with equal respect and give them the opportunity to come forth and voice their opinion. They lead with sheer confidence and a smile on their face. They never let go of any opportunity to learn and grow, while steering their company to the peak of success. Hence, in the issue, ‘Inspiring CEOs 2021, Insights Success presents to you the leading CEOs who are transforming their business, while creating a major impact on the industry as a whole. Darshan Parmar Managing Editor darshan@insightssuccess.com
  • 7. C O N T E N T S Get Inspired How to Inspire Others through Entrepreneurship? Employment Dynamics Essentials for Being a Good Employer Chanie Gluck A Caring Leader Focused on Teamwork and Value for Clients Kali Rath An Enthusiastic Leader Focused on Excellent Customer Services Milind Godbole Revolutionizing RCM to Promote Better Healthcare Solutions Articles 20 28 32 16 24
  • 8. Copyright © 2021 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. Follow us on : www.facebook.com/insightssuccess/ https://twitter.com/insightssuccess Cover Price : RS. 150/- RNI NUMBER: MAHENG/2018/75953 Editor-in-Chief Sumita Sarkar Managing Editor Darshan Parmar Assisting Editor Ananda Kamal Das Contributing Writers Renuka, Ashish Chief Designer Asha Bange Designing Head Rahul Shinde Co-designers Deepanjali, Vivek Operations Head Megha Mishra Business Development Manager Nandan Deshpande Asst. Manager Ashwini Pahurkar Business Development Lead Tejswini Whaval Sr. Business Development Executive Asif patel Technical Head Pratiksha Patil Technical Specialist Amar Sawant Digital Marketing Manager Amol Wadekar SME-SMO Executive Atul Dhoran Circulation Manager Tanaji Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Insights Success Media and Technology Pvt. Ltd. Off. No. 22, Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Corporate Offices: sales@insightssuccess.com APRIL, 2021 We are also available on
  • 9. Management Brief Company Name Chanie Gluck CEO Eztruck Logistics Pvt Ltd Chanie’s professional journey started 18 years ago, and since then, she has never looked back. Kali Rath has over 13 years of professional experience in business consulting, business development, branding, and marketing. Milind believes in honest commitment that helps in getting the work done and simultanously be empathetic towards the client's issues. Ravi has always had a curious mind and believed in continuous learning. 4D Global - Medical Billing Services GeBBS Healthcare Solutions Mobiveil Technologies India Private Limited Kali Prasad Rath CEO Milind.Godbole CEO Ravi Thummarukudy CEO
  • 11. RAVI THUMMARUKUDY Leading the Innovation Economy In TCS, I was lucky enough to join a small group of engineers working on VLSI Technologies. I landed in the Silicon Valley through TCS and worked at Hewlett Packard and later joined Cadence Design Systems, the leading company developing automation software for Electronic Design CEO
  • 12. I would say that it is at Cadence where I realized the opportunities in this field. I got the opportunity to travel around the world and understood the challenges faced by customers. Also, while working at Cadence, I enrolled in the MBA program at Santa Clara University where I specialized in finance and marketing. Cadence taught me the value of a customer-centric approach that to this day has been my guiding principle The quote describes the zeal of a leader who is not only clear on what needs to be done, but also knows how to do it effectively and efficiently. The dynamic business leader we are talking about here is none other than Ravi Thummarukudy, CEO of Mobiveil. Mobiveil is a fast‐growing technology company that specializes in development of Silicon Intellectual Property (SIP), platforms and solutions for flash storage, networking/communications and enterprise markets. Ravi always had a curious mind and believes in continuous learning. Ravi started his career as a scientist at Indian Space Research Organization (ISRO) but soon migrated to VLSI (Very Large-Scale Integration) and electronic product development. Thankfully, these domains are extremely dynamic with plenty of opportunities for innovation and learning. He always sought a win-win relationship with his customers, and it gave him great pleasure to connect with them and understand their plans and aspirations as well. According to Ravi, it was the Mobiveil team that inspired him to think big and look for even greater challenges. Mobiveil is bound by the passion for technologies that accelerate electronics product development. His co- “I believe in setting the vision and communicating and motivating the team around the common vision and then through consultation, establishing periodic goals for each group. I prefer the team to use their creative energy to accomplish these goals. I trust my team and do not try to micromanage them daily.”
  • 13. founders at Mobiveil – Gopa Periyadan (COO), Amit Saxena (VP of Engineering), Srinivasan Duraiswamy (MD, Indian operations) were his colleagues at the previous start- up GDA. Working with them and other senior managers has been very satisfying journey for Ravi, as has being a part of an interesting domain. He feels grateful working alongside highly creative customers and a highly skilled and talented Mobiveil team. Mobiveil’s motto is “Investors in Innovation.” We are investors in R&D in many areas in electronics, such as technologies that goes into flash storage, enterprise/cloud, IoT, and automotive markets. In electronics, domain standardization is key to the disaggregation of the industry and unlocking innovation and market potential of fast- growing companies like Mobiveil. Standardization has enabled engineers at Mobiveil to cooperate with their counterparts from leading electronics companies around the world. It also allowed R&D companies like Mobiveil to monetize their IP by designing it once and reusing it many times. Currently, Mobiveil is part of several industry standard organizations. It implements these standards and markets them as reuseable IP to semiconductor development groups worldwide. “Our customers implement the standards-based design we license in their semiconductor chips as a building block,” I had the technical and business skills needed to be a CEO before venturing into the world of entrepreneurship. Like many people in the Silicon Valley those days, I also wanted to be a part of a startup and along with couple of friends started the first company in 1997 Ravi Thummarukudy, CEO of Mobiveil
  • 14. says Ravi. Mobiveil also goes one step further by not only developing the technology but also producing an application platform enabling customers to accelerate their product development. Over the years, Mobiveil’s management learned that an innovative team needs to maintain an open work culture with the least amount of hierarchy so employees can learn while contributing to customer success. “A small company culture allows our employees to take more ownership and responsibility. It helps them grow quickly personally and professionally,” states Ravi. Navigating through Rough Patches Like most companies, when Mobiveil was founded, it was an unknown. Because of the high cost of fabricating semiconductors, it is extremely tough for start-up companies to be a supplier of key building blocks to large electronics product companies. Even if the company knew Ravi and the team, Mobiveil did not have a history or track record. Thanks to Mobiveil’s leadership in critical standards development, technologies and platforms, many doors soon opened up enabling the company to grow rapidly. Once Mobiveil started working with customers, it kept them as their long-term partners. Sometimes it took several years to be qualified as vendors with some large customers. In other cases, it was difficult to run operations profitably on a quarterly basis, one of Mobiveil’s important objectives. In 2007, GDA was acquired by L&T Infotech and I worked there until 2012. While there was nothing to complain about working at L&T, we longed for the excitement and freedom of a startup venture and set up Mobiveil with few friends and colleagues
  • 15. “In our domain, technologies change rapidly, and we need to be at the top of our game to react to the changing requirements from our customers,” explains Ravi. Like every company, the pandemic had a major impact on Mobiveil’s operations. Some of the work is well suited for remote working so the team quickly mobilized an infrastructure to complete such work. Also, many customers accommodated Mobiveil consultants’ need to work remotely. “Some work needed to happen at the lab. We had no choice but to strictly implement local COVID-19 guidelines irrespective of the cost,” describes Ravi. Ravi believes that working remotely is not the best way to innovate since many ideas are created by interaction between different teams, oftentimes in informal settings. He looks forward to the time where the majority of the Mobiveil team can go back to the office. Overall, the Mobiveil team responded to the pandemic and was able to grow the business last year. Striving for Success Most of Mobiveil’s work is for next-generation products and technologies where there is plenty to learn for everyone, probably the best motivator for employees. Employees who are curious and smart can learn a lot and thrive at Mobiveil. An open work culture helps facilitate without barriers allows easy communications, continuous learning and growth opportunities. When advising young entrepreneurs, Ravi offers, “Do something you enjoy and be passionate about it. Look for a team equally passionate about your dreams that can support you in accomplishing that goal.” Indeed, understanding customers and employees is crucial in creating and running a successful business. In terms of future growth, Ravi believes that Mobiveil has excellent growth prospects as it observes many prospective areas in electronics product development including cloud applications, security, IoT and autonomous driving. He sees the Indian market to be primed for companies like Mobiveil to develop electronics products customized for local applications. Along the way, Mobiveil setup a VLSI institute to train fresh graduates. “At Ampere VLSI institute, we teach VLSI design not from academic point of view but from a practitioner’s point of view.” Successful candidates who come out of this institute will be either absorbed by Mobiveil or are easily qualified to join prestigious corporations.”
  • 16. Subscribe Today CORPORATE OFFICE Insights Success Media and Technology Pvt. Ltd. Off No. 22 & 510, Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017. Phone - India: 020- 7410079881/ 82/ 83/ 84/ 85 USA: 302-319-9947 Email: info@insightssuccess.in For Subscription : www.insightssuccess.in Cheque should be drawn in favour of : INSIGHTS SUCCESS MEDIA AND TECH PVT. LTD. Stay in touch. Subscribe to Insightssuccess Get Insightssuccess Magazine in print, & digital on www.insightssuccess.in www.insightssuccess.in
  • 17.
  • 18. HOW TO INSPIRE O ENTREPREN www.insightssuccess.in 16 | April 2021
  • 19. OTHERS THROUGH NEURSHIP? M otivating and inspiring others is a basic piece of the equation for accomplishing your goals and dreams. We all had our shares of disappointment with our colleagues, friends and partners who wouldn't coordinate with us, and representatives who couldn't be motivated. Considering stories of our past that changed the direction of our life – that could either be a story of enormous success or catastrophes, that could either be on how we are inspiring others or even others are directing us with a path of growth. It is essential to set aside those efforts and understand what the basic facts were across every one of them. Was there a repetitive subject or message altogether? Permit those messages to seep through each introduction, each coaching meeting, and each venture you lead. That is the Get Inspired www.insightssuccess.in April 2021 | 17
  • 20. behind. If you want to influence a crowd, then stop bragging about potential and proficiency, and start speaking on the skillsets and aptitude that is actually beneficial for them. Encouraging for public speaking is also a significant part to shape the identity and inherent true inspiring words into their persona. The principles of public speaking are generally applied to maintain or raise a business. Understand what your crowd definitely knows and needs and use sympathised words to find your crowd's needs and necessities. By thinking about your audience's viewpoint, you'll find their perspective while likewise facilitating your own jitters. With training, you'll discover that showing sympathy is quite possibly the most incredible assets in dominating how to inspire others through entrepreneurship. However, accomplishing your goals in work and life, and exclusively focusing on the results is certainly not a viable method to inspire and motivate others. At the point when you're only oriented with goal, you lose that individual touch that charms others to your motivation. Understanding that cooperating with others is process of creativity and it’s crucial to value everybody's style of leadership, regardless of whether it's entrepreneurial, administrative or creative. When you are exhibiting respect for all, on mutual terms, the way toward working together or uplifting others through risk-taking experience, then it turns into a wellspring of motivation all by itself. thing that makes you normally inspires one to accomplish something. It is the thing that eventually moves others to become a better version of them. It is these messages, conveyed verbally and through your activities that genuinely strike individuals' souls. It comes from what your identity is, the place where you have come from and what your message is to the world and to your group. Lead from that point and you will rouse hoards that you may never at any point meet. While working in a corporate, we meet a number of people with different sets of leadership skills – First, there are leaders who just believe in doing their work on time and not take much effort in aspiring others. Then there are the leaders, who have worked hard to reach at a position and are more passionate about their work. They not necessarily take active part in handling certain responsibility but at the same time want their influence to be deemed. There are also inspiring leaders who mold others though their achievements in workforce and assist others to perform better. But again, there are still these hidden qualities that set apart some leaders who build their legacy in an organization, inspires other to come out of their comfort zone and do things that are right for them. They help them in believing themselves and guide them with where they truly belong in their career and life. Ultimately, the idea of investing in entrepreneurship emerged, to make people envision their goals and apply their expertise – in designing their innovativeness to a fully-fledged business. It is important to encourage people through entrepreneurship to focus on building their relationship with others. Without a strong establishment of trust, it's inconceivable for somebody you're attempting to inspire, to feel great around you. Approach this individual from a state of interest in their inclinations. From here, you're better ready to discover regions of union to shape those goals. At the point when the two players appreciate a relationship and advantage from their cooperation, structures the premise of seeing how to move others. Allow your actions to speak for themselves – if you really believe in inspiring others through your years of experience, accomplishments and flexibility of handling situations – then it’s important to leave your ego -Renuka Singh www.insightssuccess.in 18 | April 2021
  • 21.
  • 22. Dedicated CEOs have a clear vision and a strategic game plan to achieve company goals. Successful CEOs care for their employees’ well-being and treat employees as family. The best CEOs are gifted with wisdom, foresight, and an indomitable drive. One such CEO changing the business landscape is Chanie Gluck, the CEO and Founder of 4D Global, Inc – an Arizona based company with offices in Chennai. Chanie’s entrepreneurial journey began 18 years ago. And she has not looked back since. She learned not only how to be a successful CEO, but also how to lead a team of hundreds of employees. About 14 years ago, Chanie made her first trip to India. At that time, Chanie owned a medical billing company and needed first-hand research on medical billing outsourcing. She searched for information on Indian outsourcing companies, but this was before the days of social media, and so the primary information source was limited to company websites. After this initial trip, Chanie decided to launch 4D Global, an American-owned and managed medical billing company based in India. Her goal was to employ some of the most experienced medical billing talent in all of Chennai, and be a place where people loved to work. Chanie vowed to treat her employees with dignity and respect, ensuring that everyone felt secure to voice their opinions and initiate changes for the better. Over the years, Chanie achieved this by developing a company culture of positivity and providing virtually unlimited opportunities for employee growth and advancement. Chanie celebrates employee birthdays and weddings and respects the holidays of Indians of all religions and ethnicities. A Motivated Frontrunner Chanie is inspired by her 4D Global team. They all strive to succeed and grow in their career paths with the company. She sees much potential in many of the team leaders, even if they don’t see it in themselves. Chanie derives much joy and fulfillment every day watching the company leadership teams develop and advance. For Chanie, being a CEO means being responsible and concerned not only for the life and career of one’s employees, but also for their families. She takes this responsibility seriously and always tries to put them first while making company decisions. For example, 4D Global voluntarily pays death benefits to company employees that experience a sudden death in the family. Combating the Pandemic Like everyone else, 4D Global experienced the effects of not being able to work in-office and had to quickly adjust to a remote work situation. Furthermore, employees had to perform this transition while maintaining a rigorously high standard of results for the clients. Chanie Gluck www.insightssuccess.in 20 | April 2021
  • 23. Chanie Gluck CEO I treat my employees with respect and highly encourage all employees to voice and share their opinions and suggestions “ “ www.insightssuccess.in April 2021 | 21
  • 24. “I’m extremely proud of how the 4D Global team used this opportunity to showcase their dedication to excellence, but even more so that they contributed to their community during the pandemic by distributing food, water, and other necessities to those less fortunate.”. Perceiving Challenges as Opportunities Chanie led 4D Global to handle the worldwide challenge of the COVID-19 pandemic exceptionally well. “Because it hit the U.S. before India, we had some time to prepare for it, including a smooth transition to working remotely,” she says. Although many fellow companies had to lay off or dismiss their sales team, 4D Global doubled down and grew its sales team and the business significantly during the pandemic. Chanie further adds, “There are many challenges we as CEOs face. I view each one as a teachable moment to show employees how we can use each obstacle as an opportunity to learn, grow and improve for the future”. A Compassionate Leader “You can feel the energy and positivity of the 4D Global team the minute you walk into our offices”. Under her leadership, the company strives to create a sense of community and friendship that starts at work but hopefully lasts a lifetime for each employee. The company’s culture committee plans various events, including Fun Friday activities, and monthly cricket games. 4D Global recently moved to a bigger, modern office that provides employees with amenities such as a gym and a large cafeteria. The investment into our employees’ worksite means that employee welfare, and overall happiness is our priority. “We want all employees to love their job and feel natural loyalty to the company. Our employees know that we truly care about them – and it’s reflected in all aspects of the company. About 4D Global 4D Global serves medical billing companies to scale up and grow their business – leading to increased efficiency and profitability. 4D Global’s mission is to exceed expectations in delivery, performance, and accuracy. It achieves this by performing data entry and revenue cycle management tasks through clear-cut processes, open communication, and quality review at various levels. The core values of 4D Global are respect, integrity, teamwork, innovation, growth, and excellence. 4D Global constantly works on creating and maintaining close relationships with all of its clients. Inspiring Words Addressing the young entrepreneurs, Chanie says, “Dare to be brave”. No doubt, the path to entrepreneurship is challenging. It is not for everyone, because it requires a full range of skills, from sales, human resources, operations, finance, marketing and so much more. The key is to be an avid learner and to cultivate skills in each of these areas and beyond. “In the startup phase, you’ll have to wear multiple hats and be knowledgeable about each of your company’s core activities. As you grow your business, you’ll be able to afford to build your team by hiring people with experience in these areas”. Chanie encourages the emerging leaders to be a lifetime learner. She advises them to read, listen to podcasts, and create value for others. “Of course, you must invest in yourself and your personal development, but also don’t neglect to take time to enjoy life”, adds Chanie. Pathway to the Future Speaking of her upcoming plans, Chanie says 4D Global will continue to grow the business each year while maintaining fiscal health. “I plan to continue to grow along with the company, but eventually, we will hire a CEO to replace my spot.” Chanie is passionate about giving back to the Chennai community and plans to continue finding charitable causes in India for which she can make a difference. “You might be seeing more of me soon! I’m a partner in the upcoming reality television show ‘The Social Movement,’ on which I’ll be tasked with finding a solution to a world problem…in four days!” She is excited to see what ideas the “Social Movement” show will generate and if another company or business idea will be created through it. www.insightssuccess.in 22 | April 2021
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  • 26. GOOD EMPL Essentials for Being a www.insightssuccess.in 24 | April 2021
  • 28. Every workplace relies on the relationship between the employer and the employee. They also reflect on the applicant's work history and level of education while looking for the best candidate to fill a position. It may also come down to who they know or who recommended them. The skills of the applicant, however, should be the main priority. Employers look for certain skills in a candidate, regardless of the position they will fill. Every employee, from entry-level employees to executives, should have these personal skills in order to thrive and help your business grow. Everyone is the workplace has the same relationship with each and every one of their employees, and it is this relationship that decides the quality and effect of that employee's tenure at the company. In order to benefit everyone in the company as a whole, an employer's relationship with their employees must be nurtured and cared for. Employees who have a good employer-employee partnership feel valued, encouraged, and protected. These feelings foster high employee morale and a vibrant company atmosphere by fostering enthusiasm and commitment in the workplace. Employees who are happier are more likely to give it their all at work. Employee satisfaction impacts everything from revenue to employee engagement because happy workers are more likely to work their hardest and remain in their jobs for the long haul. Many traditional employer-employee relationships differ on a scale of closeness and familiarity, but these are five main characteristics which should be present in all employer-employee relationships: Thankfulness: Thankfulness and gratitude should occur on both sides of the relationship, but the employer's obligation to consider and acknowledge outstanding work from their workers is likely to be greater. Employees may become disheartened, dissatisfied, and apathetic about their work if they regularly perform and receive little to no recognition, which decreases productivity. A simple thank you is always sufficient (and this is true in both directions), but employers may wish to actively reward their workers for genuinely outstanding performance. To figure out what this is, they should depend on their intuition and knowledge of the individual. Communication: Openness and Communication are essential components of every safe working climate. Employers can assist in the creation of an open and truthful environment by asking workers candid questions about their lives, families, and hobbies. Employees can contribute to this environment by being open about their personal lives outside of work. For circumstances that are critical to the organisation or need a serious approach, openness and communication are even more necessary. For workers, this may mean telling their supervisor about a family emergency that could impact their performance, or voicing a desire to change jobs. Support: Employers may want their workers to achieve their full potential and understand when their talents go beyond their current duties. Allowing natural talents to stagnate would cause boredom and anger in the employee, as well as waste valuable resources that could be better used to support the team, as previously reported. Create a diagram of your ideal business structure, or your current business structure, and list every task and position that is required for it to function properly. This will not only help you to recognise holes in your current team, but it will also enable you to determine who is doing well and who would be better suited to a more senior role. Reliability: Both the employer and the employee should be able to rely on each other in a healthy way. The employer expects the employee to do a good job for the company's benefit, while the employee expects the employer to treat them equally and pay them fairly. Problems will eventually arise if this collective dependence becomes imbalanced or one-way. The employer may begin to believe that the employee's efforts are no longer valuable to the company and dismiss them, while the employee may lose interest in their work and become disengaged. Respect: It's perfectly acceptable to develop a stronger bond with your workers, even to the point of socialising with them outside of work hours. Even in a laid-back setting, it's important to maintain the traditional hierarchical structure and make sure your workers are aware of it. Whether it's about tasks, employee appraisals, or constructive criticism, as a leader, you must be prepared to give your team truthful and frank feedback. Romantic relationships in the workplace are often a bad idea, but keep in mind that they may have an impact on the workplace long before they become public or common knowledge — perhaps without either party realising it. Simply drafting an office code of ethics, as well as a set of rules or regulations outlining the desired dynamics of the employer-employee relationship, is not enough. Natural habits are created only by repetition, and employers can promote these behaviours through leading by example which will definitely make up for a good employer. -Ashish Chandgude www.insightssuccess.in 26 | April 2021
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  • 30. KALI RATH An Enthusiastic Leader Focused on Excellent Customer Services It is important to focus on doing the right things to achieve clearly defined results “ “ Kali Rath Founder and CEO www.insightssuccess.in 28 | April 2021
  • 31. edicated CEOs inspire others to achieve their best. DThey lead by example and attain success by implementing innovative ways. They never give up during challenging times and always come up with a solution to every problem. These leaders are driven by hard work, agility, smartness, and innovation. One such inspiring CEO who is changing the face of the business arena is Kali Rath, the Founder and CEO of ezTruck Logistics. With over 13 years of professional experience in business consulting, business development, branding, and marketing, he has always strived to achieve the impossible through his hard work and perseverance. Taking risks and looking for new ideas have always been his cup of tea. In 2019, the mining industry was struggling with various challenges that included poor technology penetration and weak system management. As a forward-thinking business leader, Mr. Kali decided to barge in and propel the mining industry in the right direction with the help of technology- enabled logistics. He states, “Despite the huge market, I was shocked to realize there was not a single player in the market that was providing required solutions to the mining industry”. Accordingly, he decided to team up with Mr. Abhijeet Arun Netake, another prominent business leader. Together, they established ezTruck in Bangalore, India, where Mr. Kali leads and inspires others with utmost dedication. Driven by Purpose Mr. Kali is inspired by those successful businesspersons, who undergo difficult situations, but can establish their business successfully. What really excites him to get up early between 4 am and 5 am in the morning is the strong purpose of what I have in my life. He believes that he is on a mission to make planet earth a better place to live. He wants to make a thing or a person who comes to his contact better than how he found them. Mr. Kali wants to help at least 1 million people live a life filled with joy, happiness, and fulfilment. Facing the Pandemic Judiciously Under Mr. Kali’s astute stewardship ezTruck did not face too many difficulties. The business was not affected severely during the pandemic as the company enforced the work from home model immediately. Mr Kali made smooth executions, which avoided slowing down or complete shutdown of the process. Ensuring Employee Empowerment Mr Kali makes certain that ezTruck maintains a smooth and friendly working environment ensuring employee’s safety and their overall growth. He states, “We believe in maintaining a positive work environment as it encourages the employees to perform at their highest level, thereby increasing the overall output of the company”. Furthermore, the company has a multi-cultural work environment. This allows individuals from all religions, caste, and of different colors to work together, leading to successful collaborative work. A Polymathic Innovator Mr Kali has a proven track record of productivity and achievement with lean resources and headcount. • Some of his core competencies include: • Change Management • Project Management • Business Analysis • M&A • Operational Efficiency • Data Governance • Revenue Recognition • GTM Strategies • Business Intelligence • Agile & Waterfall • Forecasting • Board/Exec Reporting About ezTruck EzTruck caters to the mining industry with a dedicated marketplace. The company's services help clients in finding instant booking of trucks as per their requirements. It allows mining companies to manage and track the movement of the trucks efficiently. EzTruck provides various facilities to the mining companies, which include driver management, instant vehicle allocation, live vehicle tracking, vehicle diagnostics management, vehicle optimization, access to dealers of various spare parts, and insurance for drivers, vehicles, and assets. www.insightssuccess.in April 2021 | 29
  • 32. It offers proper loading services such as loading, unloading, and return loading. These facilities are made available to fleet owners that helps their trucks in having minimum wait time, driver convenience services and route optimization, leading to highly optimized trip with better output. EzTruck focuses on serving the nation-wide mining industry. The company incorporates all the important functions on a single platform and app. It adopts latest technology such as data analytics, GPS technology, and intelligent auction engines to support the functionality of the platform. Words for the Future Leaders Mr Kali advises the emerging entrepreneurs to be prepared to fail. He says, “In my 13 years of professional career, I made mistakes and learned a great deal of knowledge about the importance of failing”. However, that did not stop him from achieving what he dreamt of. Mr. Kali invested in analyzing true entrepreneurship by learning from his previous failures and initiated reorganizing things the right way. He believes that to do it all in a more precise way, one needs a special set of entrepreneurial traits. Mr Kali states that leaders should never hesitate to take risks and implement new ideas. Because, if they do not take risks then they will not be able to know what the possible outcomes might be. Hence, he always encourages aspiring entrepreneurs to take risks and invest in new ideas. He advises, “Have a clear vision and take action. A true entrepreneur always has the vision to create something that adds value to the world”. He believes that to achieve their vision, one needs to put in appropriate action. Without proper action, their ideas will not become a reality. According to Mr. Kali, another important thing that makes a strong entrepreneur succeed is having a bunch of good and dedicated people who believe in the company’s goal. Like-minded people are an added bonus for any business as they bring about necessary changes in the business in a faster way. Last but not the least, he advises the leaders of tomorrow to always challenge themselves. By challenging themselves, they will get to know what they are capable of. “You will accomplish wonders that you never even thought of achieving”, adds Mr. Kali. Marching Ahead Under the fervent guidance of Mr. Kali, EzTruck aims to modernize transactions by introducing mobile payments and replacing cash-based methods. It also focuses on establishing itself as one of the leading logistics start-ups in India. To have a wider reach, the company is planning to launch its services in Jharkhand in the coming months. While concluding, Mr. Kali states, “The ultimate goal is to expand the services across the nation in order to achieve a PAN India presence”. Mr. Abhijeet Arun Netake www.insightssuccess.in 30 | April 2021
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