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PERSONALITY DEVELOPMENT
     PRESENTATION
INTRODUCTION

• NAME : SYED SHABBIR HUSSAIN.

• BATCH : B1/AHS.

• ASSESSOR : MRS.LATA DIWAKER.

• YEAR : 2011-2012.
ACKNOWLEDGEMENT

• I am very grateful for the strong support
  and guidance provided to me by my
  Personality Development teacher Mrs LATA
  DIWAKER, who helped me for good
  personality skills and also helped me in
  preparing this project.
  I am very thankful to her for the same.
MERIT : LO1 UNIT 1
1:What are the Negative and Positive conditioning you observed in the
movie? (M2)

Negative Conditioning :
This movie is excellent for showing how to get out of very difficult situations.
Expresses positively and negatively in man.
Negatively it expresses in his lower consciousness as ego .

Negative Conditioning:

• Media cameraman person ruined the career of the Kabir Khan.
• This led to the drop out of the captain.
• Members of the hockey association were double minded and didn’t trust
  women's hockey team as said women's could not play the game, they are
  only meant for preparing foods and cleaning the floors.
•The character ‘Bindya Naik’ in the movie she was very
arrogant. She dominates ever one with her attitude. Her
intension was to remove kabir khan as a coach because
,he was very rude on behalf of all the players.
•She was dreaming of captaining India but any how she
couldn’t because the qualities what ‘Vidya Sharma’ has
she doesn’t have that.
•Preeti sabarwal used faul words on komal chatala.
preeti’s fiancé was vice captain in the Indian cricket
team he demotivated Indian hockey and said it has no
career in that. Hence it was a shame being an Indian
demotivating the National game indirectly. They don’t
have any respect for the Indian national game and India
too.
Positive Conditioning
Following are some coaching concepts that make positive
conditioning work:
Take things that are essential for team success (conditioning) and
find a way to make them important to the athletes.

•The first and the foremost point was never say die attitude
generated by the coach ‘Kabir Khan’ in the women’s hockey team.
•The coach asked the team to play for each other not against the
players who are in the same team, that brings the unity in the team.
•The training of the coach was very good as it results to the world
cup (i.e.) one should have excellent and strict trainer to train for the
best.
•Women’s hockey association members co-operated and agreed
with the team to go and participate in the world cup after seeing the
performance with men’s hockey team.
•Every time the coach ‘Kabir Khan’ motivates the players, no matter
if they are losing too.
MERIT: LO2 UNIT 1
2:Talk about the GOAL ACHIEVING SKILLS you observed in the
movie. (M1)

Goal Achieving Skills:
From the beginning goal achieving skills have been observed in the
leading actor and coach of the Indian hockey women’s team. Because
when he was captaining India we have seen how passionate he was
towards the game, but due to some misconceptions and bad luck he was
dropped from the team believing as he took bribe for the game,
thereafter after a long gap of seven years he was able to come back
again but not as a player but as a coach of Indian women’s hockey team.
This shows his passion and goal achieving skills, because once he failed
to prove his innocence in front of association and public that led him to
come back and prove his innocence that he didn’t took any bribe and he
is still a die hard player of India.
• Coming on the point association after so
  many misconceptions appointed ‘Kabir
  Khan’ as a coach of India. His strictness,
  his training skills proved again that he’s
  not only the best player but has good
  skills of coaching (i.e.) Best Coach. His
  goal was very clear that he want to make
  his team win the World cup and with
  that he thought he’ll be getting his
  position and standard back which he lost
  in the final world cup match of India Vs
  Pakistan.
Being a trainer he was with the team till the players need him. His training
skills were very sharp and considered. He worked very hard behind his
team because his goal was very clear that he want the team to get world
cup as in the beginning the team was very weak. There was no unity in it,
experienced players were arrogant and was not ready to mix up with the
new players etc. But at the end with his training skills he made them to
play for each other, he converted weak team to a strong team which was
highly impossible. He trained the team in every aspect because his goal
achieving skills were different and clear. His skills led the team to be
perfect rather than weak. He stood up to the expectations what the team
was dreaming about. Without any failures, misconceptions, interruptions
he made the dream true. At the end with his goal achieving skills he
proved that he is right and innocent and then they won the world cup and
he got his respect back.
In real life one should have clear goals to do what they aim for in the
beginning. We need good skills for that (i.e.) hard work + Smart work. This
means we all should have Goal Achieving Skills.
MERIT: LO3 UNIT 1
3:During your class activity do you find any leader, what sort of
Leadership Qualities you observed? (M3)

• Leadership Qualities: I found one boy who has lots of capabilities in
  leadership that is ‘Harish’.
• Harish is a matured person with tricky mind. He can be useful in any
  situation. The decision making with resulted conclusions are
  perfect. Normally people think twice before doing any work, but
  Harish believes in perfect work. Etiquettes are very important in
  every field but most of the people won’t follow. He is the person
  with good etiquettes and he would like to share without any
  hesitation and I think that resembles the leadership qualities. He
  got vast knowledge and command over aviation and when needed
  he shares the knowledge with the group and not only the group but
  outside the group.
He is the person with great
temperament, lovable, caring and
with balanced etiquettes, which is highly
required in this aviation industry. His
mentality is high, whenever we sit with him
we grab some knowledge about the field of
aviation industry. I saw all these qualities
when we went to our field activity. Frankly
speaking after the staffs who teaches us he
is the perfect guy who can teach in regards
to this field. Hence I observed leadership
qualities in ‘Harish’.
MERIT: LO4 UNIT 1
4:What sort of Ego States you observed in the movie. (M2)
• Ego States: Within each human being are several human beings
  existing at the same time depending upon how the person is
  behaving at any given moment.
• Ego states relates purely to behavioral age , unrelated to
  chronological age, can change several times during
  transactions, guide human behaviour, cause victory or defeat.
• Parental Ego state: - Authoritative, caring, controlling, advisory and
  some time bossy.
• Example:-As Coach he has the abilities to control the team.
• Adult Ego State:- Care, concern ,respect ,responsibility and
  maturity.
• I’ve seen this sort of ego in Preeti Sabarwal. Because in the
  beginning when she approached at the registration centre, she was
  late then too she was arguing with the coach
• Child ego state:- The child ego state has the
  liberty of fun loving and carefree behaviour
  while being aware that adults and parents are
  watching over the behaviour the playfulness may
  end or escalate when adults and parents entre
  the scenario.
• Example:- Haryana girl Komal chautala she was
  not interested to pass the ball to Preeti Sabarwal
  because if she makes a goal then she’ll be left
  behind in goals. She use to abuse her on the field
  saying “ I’ll be the girl whose going to hit more
  goals than you”
MERIT: LO5 UNIT 1
5:What barriers did you face during your project work? How can it be
translated to your desired job?

• A barrier or barricade is a physical structure which blocks or
  impedes something. Barrier to entry, are obstacles that make it
  difficult to entering.
• One of the major barriers I have gone through is permission from
  the managers for my field activity.
• Example: - When I went to coffee day the manager did not allow
  me to take the survey. He said he doesn’t want to disturb his
  customers.
• Types of barriers: - There are three types of barriers which I had
  faced.
• Communication Barrier
• Physical Barrier
• Personal Barrier
• Communication barrier: - There are several barriers that effects the flow of
  communication in an organization this barriers interrupt the flow of
  communication from the sender to receiver, thus making communication
  ineffective.
• Physical Barrier: - Physical Barriers consist of any sound that prevents a person
  from being heard. Physical noise interferes with a speaker's ability to send
  messages and with an audience's ability to receive them.
  Other physical blocks include mumbling, speaking too fast, distracting
  gestures, noise inside the room such a ringing telephones etc.
• Personal Barrier: - Personal barriers open new levels of awareness, dissolves
  barriers and aids personal growth. The biggest Personal Barriers originate
  below our personal radar. The barriers that elude you are very clever defense
  mechanisms that operate so quickly they appear to be natural, intelligent
  choices, but in reality they are nothing more than subtle methods of keeping
  you from changing, and creating true personal growth and development.

  Based on all these experiences I will try to improve in many factors that are:-
• Type of approach
• Knowledge on market
• Good customer interaction
MERIT: LO6 UNIT 1
6:How moral values help an individual to develop effective interpersonal
relation.
Moral values are ideals that guide or qualify your personal conduct and
interaction with others. They help you to distinguish what is right from
what is wrong and inform you on how you can conduct your life in a
meaning full way.
The life of the individual has meaning only in so far as it aids in making
the life of every living thing nobler and more beautiful life is sacred
that is to say it is the supreme value to which all other values are sub
ordinates.
• Moral values helps us to develop our own personality.
• Moral values can be learned from parents or seniors.
• From moral values we can change our future decisions.
• Performing duties fulfilling responsibilities keeping up his words and not
    hurting others are the characteristics of a gentleman.
DISTINCTION:LO1 OF UNIT 1
1: Which factor you observed in the movie which
   you think is responsible for development of
   one’s personality?[D1]
   The factor which I think is responsible for one’s
   personality is the Haryana girl Komal Chautala.
   She was the centre forward player in the movie,
   her rivalry was Preeti Sabarwal the another one
   who plays on the same place. On the field she
   never passes the ball to her. She was not
   matured. Her mentality was proved to be a child
   ego state. Time passes but there were no
   changes in her character. Both of them were
   stubborn and on the field they were not ready
   to pass the ball to each other as they want to
   make the goal on their own and be on the top.
The two of them were eradicated with each other while playing on the
field. Than the world cup tournament of women’s hockey have started
and they continued their scenario by not passing the ball to each
other. As they reached finals Kabir Khan coach of Indian women's
hockey team noticed the two and called them to solve the situation.
He explains that the game plays with the unity, by playing with each
other. He screamed, he yelled then he maked them understand that
you have to play for each other to win the final match otherwise u’ll
loose it. At the end thing’s worked Komal Chautala passed the ball to
her rivalry and that was the moment where they won the world cup.
So all the above Komal Chautala thought and changed her behaviour
to win the worldcup.This shows that the factor which is responsible for
the development for ones personality is Komal Chautala.
DISTINCTION:LO2 OF UNIT 1

2: Evaluate your own Time
   Management Style.[D2]

  Time management can be defined as :
  Applying management principles
  which helps in maximizing the value
  of time by including those activities
  which produce results and rejecting
  the activities which wastes time or
  which gives negative results.
IMPROVING TIME MANAGEMENT
• PRIORTIZE: We should make a note all what we need to do and
  which things is most important should be done first.
• DO IT NOW: We should stop pending things, should try to complete
  it as soon as possible. And when our goal is achieved it gives us
  good feelings and gain self confidence, which again motivates us to
  achieve best in future.
• SET GOALS,ACHIVE GOALS: The people with strong goals
  automatically decides what to do and when. It will help us to select
  the work which is important and which is not.
• USE WASTED TIME: Check on what else you can do while
  commuting and waiting. Carrying books may help you. When you
  delegate, get time commitment. Make associations with friends
  who are productive rather than those who indulge in “Time pass”
  activities.
• PUT THINGS IN WRITING : Carry a pocket diary and jotting pad with
  you at all times.
TIME           ACTIVITIES            TIME SPEND
7.am      WAKES UP,HAVE A GLASS OF   60mins/1hr
          MILK AND SOME ALMONDS.

8.am      GOES FOR WALK OR             30mins
          CYCLING.
8:30.am   I’ll GO FOR A BATH AND     60mins/1hr
          THAN HAVE MY BREAK FAST.

9:30.am   WILL START FOR MY          240mins/4hrs
          FRANKFINN INSTITUTE.


2:30.pm   WILL HAVE MY LUNCH AND     60mins/1hrs
          TAKE REST AT HOME.


3:30.pm   WILL START FOR MY P.G      210mins/3:30hrs
          CLASSES
7.pm      TIME SPEND WITH FRIENDS.   120mins/2hrs
9.pm      DINNER TIME AND TIME       120mins/2hrs
          SPEND WITH FAMILY.
11.pm     GOES TO SLEEP.             480mins/8hrs
DISTINCTION:LO3 OF UNIT 1
3: How do you think leadership qualities bring
   about a change in one’s personal and
   professional lives.[D3]

  Leadership qualities can be defined as one’s
  ability to get others to willingly follow. Every
  organization needs leader at every level. A
  leader must be able to communicate his or
  her vision. He or she must communicate
  clearly and passionately as passion is
  contagious.
   A good leader must have a goal to work.
  Somebody said that action speaks louder
  than words. So action is the mark of the
  leader with humility recognize that they are
  no better or worse than the other member
  of the team.
CHANGE IN ONE’S PERSONAL LIVES :

Confidence : Only a person who has confidence in his/her abilities can
help other know their truth worth and perform well .The confidence
that helps a leader fight problems and come out of the successfully.

HONESTY : A good leader will always be honest that gains the respect
and trust of others. Success is always a team effort and it cannot be
possible if the team member’s do not trust the leaders ability and
respect his/her judgment.

WILL POWER : As they say will power is what makes one breaks man. A
true leader will always have a will power to never give up and keep
going in spite of troubles. This gives leaders helps them succeed in the
midst of problems.
CHANGE IN PROFESSIONAL LIVES :

People Focus : It is the team that gets the work done and the lot
depends on them. Team members look up to a leader only if they
consider him/her apart of the team progress understand problems and
gives solution.

Motivating : A good leader is one who constantly keeps the team
motivated inspite of all the trouble and is able to derive performance
out of them. One's needs to understand that a motivated team can do
wonders and as such is self motivated and leads them from front
towards success.

Visionary : A good leader must be able to see the future and decide
what is it that has to be done today to achieve a great future. A leader
thinks out of the box and see’s opportunities that other do not.
DISTINCTION:LO4 OF UNIT:1
4: How your inter personal skills will help you in your personal and
   professional life.[D3]

• Interpersonal skills are the life skills we use every day to
  communicate and interact with other people, individually and in
  groups.
• Interpersonal skills include not only how we communicate with
  others, but also our confidence, and our ability to listen and
  understand. Problem solving, decision making and personal stress
  management are also considered interpersonal skills.
• People with strong interpersonal skills are usually more successful
  in both their professional and personal lives. They are perceived as
  more calm, confident and charismatic, qualities that are often
  endearing or appealing to others. Being more aware of your
  interpersonal skills can help you improve and develop them. We
  provide an extensive library of articles to help you learn about and
  improve your interpersonal skills.
1. Smile. Few people want to be around someone who is always down
    in the dumps. Do your best to be friendly and upbeat with your
   coworkers. Maintain a positive, cheerful attitude about work and
   about life. Smile often. The positive energy you radiate will draw
                              others to you.

2. Be appreciative. Find one positive thing about everyone you work
with and let them hear it. Be generous with praise and kind words of
   encouragement. Say thank you when someone helps you. Make
colleagues feel welcome when they call or stop by your office. If you
 let others know that they are appreciated, they’ll want to give you
                              their best.

3. Pay attention to others. Observe what’s going on in other people’s
lives. Acknowledge their happy milestones, and express concern and
sympathy for difficult situations such as an illness or death. Make eye
 contact and address people by their first names. Ask others for their
                               opinions.
4. Practice active listening. To actively listen is to demonstrate that
 you intend to hear and understand another’s point of view. It means
 restating, in your own words, what the other person has said. In this
way, you know that you understood their meaning and they know that
     your responses are more than lip service. Your coworkers will
appreciate knowing that you really do listen to what they have to say.

  5. Bring people together. Create an environment that encourages
   others to work together. Treat everyone equally, and don't play
favorites. Avoid talking about others behind their backs. Follow up on
other people's suggestions or requests. When you make a statement
  or announcement, check to see that you have been understood. If
 folks see you as someone solid and fair, they will grow to trust you.

    6. Resolve conflicts. Take a step beyond simply bringing people
  together, and become someone who resolves conflicts when they
             arise. Learn how to be an effective mediator.
7. Communicate clearly. Pay close attention to both what you say and
how you say it. A clear and effective communicator avoids
misunderstandings with coworkers, collegues, and associates. Verbal
eloquence projects an image of intelligence and maturity, no matter
what your age.

8. Humor them. Don’t be afraid to be funny or clever. Most people are
drawn to a person that can make them laugh. Use your sense of humor
as an effective tool to lower barriers and gain people’s affection.

9. See it from their side. Empathy means being able to put yourself in
someone else’s shoes and understand how they feel. Try to view
situations and responses from another person’s perspective.

10. Don't complain. There is nothing worse than a chronic complainer
or whiner. If you simply have to vent about something, save it for your
diary. If you must verbalize your grievances, vent to your personal
friends and family, and keep it short. Spare those around you, or else
you’ll get a bad reputation.
DESTINCTION:LO1 OF UNIT 1
5: What sort of help you are looking from your faculty regarding
   your communication and what action plan you would have to
   follow.[D2/D3]

  First of all I would like to thank frankfinn for their support from the
  beginning and I hope this will continue till the end of my course.
  Basically I was a raw when I came to frankfinn, but the entire staff
  polished half of me and still the another half of me remains
  incomplete.
   I need to be improved on my communication area. I want extra
  classes on English from faculty so that I can improve my self.
  Because communication skills are very important in aviation
  industry.
Now days everyone is facing the problem of communication that is
speaking English. Not only speaking but also we need to develop in many
ways that are emotions, feelings, hand movements, body language, and
good posture.
I request my faculty to check my work periodically both spoken and
writing. And giving me task which will improve command over language.
Monitoring or observing me in class and giving me feedback, So that I can
understand why and when I make errors and to help me improving my
overall communication skills.

My Action plans for improving my communication skills:

•   Standing in front of the mirror and practicing.
•   Regular reading newspaper.
•   Regular watching English news channels and English movies.
•   Trying to talk in English both at home and with my friends.
•   Understanding grammar.
DISTINCTION:LO2 OF UNIT 1
6: What sort of moral values you are
   lacking and how you can develop the
   same? [D1/D2]

  Moral values change as per the needs of
  society. But the human nature has not
  changed for generations. That is why it
  looks as moral values are lacking these
  days. Moral values are important for
  those persons who are honest, believe in
  ethics, punctual. But gradually such type
  of peoples are decreasing day by day
  because the entire system is changing by
  corruption, not following the rules and
  regulations of the country, not believing
  in ethics.
The moral values which are lacking, I can develop are:-

1: I will try to improve my will-power through this we can achieve
anything. Where there is will there is a way. I will try not to lose
confidence in any situation.
2: Being more useful to others. By doing social service.

If we maintain moral values:

1: We will know many unknown things.
2: We will be mentally peaceful.
3: People will respect you in home and society.
4: People will trust you in all means.
5: It will improve your overall personality.
6: It helps to looking after the family in a better way.
CONCLUSION
• It is quit difficult to conclude from my side. I'm a learner, what I
  have experienced in learning, only I can share my happiness with
  the experiments practiced with self participation.
   I once again like to thanks my Personality Development
  teacher,Mrs. LATA DIWAKER,who helped me for good personality
  skills and also helped me in preparing this project.

    Hence being a student I can express about my self ideology:
•   Learned Good Communication.
•   Personality Development
•   Dealing with customers.
•   I can see a lot of change in me.
Moral values help develop effective interpersonal relationships in the following ways:- Respect: Having respect for others and their views/beliefs fosters mutual understanding and trust in relationships. Respect is a core moral value.- Honesty: Being honest and truthful builds credibility and reliability. It allows people to trust each other in relationships. Dishonesty damages relationships.  - Integrity: Acting with integrity, like keeping commitments and promises, makes one dependable. It earns others' trust and confidence in the relationship.- Compassion: Showing care, empathy and kindness for others' well-being creates an emotional bond. It makes people feel supported in relationships.- Fairness: Tre

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  • 1.
  • 2. PERSONALITY DEVELOPMENT PRESENTATION
  • 3. INTRODUCTION • NAME : SYED SHABBIR HUSSAIN. • BATCH : B1/AHS. • ASSESSOR : MRS.LATA DIWAKER. • YEAR : 2011-2012.
  • 4. ACKNOWLEDGEMENT • I am very grateful for the strong support and guidance provided to me by my Personality Development teacher Mrs LATA DIWAKER, who helped me for good personality skills and also helped me in preparing this project. I am very thankful to her for the same.
  • 5. MERIT : LO1 UNIT 1 1:What are the Negative and Positive conditioning you observed in the movie? (M2) Negative Conditioning : This movie is excellent for showing how to get out of very difficult situations. Expresses positively and negatively in man. Negatively it expresses in his lower consciousness as ego . Negative Conditioning: • Media cameraman person ruined the career of the Kabir Khan. • This led to the drop out of the captain. • Members of the hockey association were double minded and didn’t trust women's hockey team as said women's could not play the game, they are only meant for preparing foods and cleaning the floors.
  • 6. •The character ‘Bindya Naik’ in the movie she was very arrogant. She dominates ever one with her attitude. Her intension was to remove kabir khan as a coach because ,he was very rude on behalf of all the players. •She was dreaming of captaining India but any how she couldn’t because the qualities what ‘Vidya Sharma’ has she doesn’t have that. •Preeti sabarwal used faul words on komal chatala. preeti’s fiancé was vice captain in the Indian cricket team he demotivated Indian hockey and said it has no career in that. Hence it was a shame being an Indian demotivating the National game indirectly. They don’t have any respect for the Indian national game and India too.
  • 7. Positive Conditioning Following are some coaching concepts that make positive conditioning work: Take things that are essential for team success (conditioning) and find a way to make them important to the athletes. •The first and the foremost point was never say die attitude generated by the coach ‘Kabir Khan’ in the women’s hockey team. •The coach asked the team to play for each other not against the players who are in the same team, that brings the unity in the team. •The training of the coach was very good as it results to the world cup (i.e.) one should have excellent and strict trainer to train for the best. •Women’s hockey association members co-operated and agreed with the team to go and participate in the world cup after seeing the performance with men’s hockey team. •Every time the coach ‘Kabir Khan’ motivates the players, no matter if they are losing too.
  • 8. MERIT: LO2 UNIT 1 2:Talk about the GOAL ACHIEVING SKILLS you observed in the movie. (M1) Goal Achieving Skills: From the beginning goal achieving skills have been observed in the leading actor and coach of the Indian hockey women’s team. Because when he was captaining India we have seen how passionate he was towards the game, but due to some misconceptions and bad luck he was dropped from the team believing as he took bribe for the game, thereafter after a long gap of seven years he was able to come back again but not as a player but as a coach of Indian women’s hockey team. This shows his passion and goal achieving skills, because once he failed to prove his innocence in front of association and public that led him to come back and prove his innocence that he didn’t took any bribe and he is still a die hard player of India.
  • 9. • Coming on the point association after so many misconceptions appointed ‘Kabir Khan’ as a coach of India. His strictness, his training skills proved again that he’s not only the best player but has good skills of coaching (i.e.) Best Coach. His goal was very clear that he want to make his team win the World cup and with that he thought he’ll be getting his position and standard back which he lost in the final world cup match of India Vs Pakistan.
  • 10. Being a trainer he was with the team till the players need him. His training skills were very sharp and considered. He worked very hard behind his team because his goal was very clear that he want the team to get world cup as in the beginning the team was very weak. There was no unity in it, experienced players were arrogant and was not ready to mix up with the new players etc. But at the end with his training skills he made them to play for each other, he converted weak team to a strong team which was highly impossible. He trained the team in every aspect because his goal achieving skills were different and clear. His skills led the team to be perfect rather than weak. He stood up to the expectations what the team was dreaming about. Without any failures, misconceptions, interruptions he made the dream true. At the end with his goal achieving skills he proved that he is right and innocent and then they won the world cup and he got his respect back. In real life one should have clear goals to do what they aim for in the beginning. We need good skills for that (i.e.) hard work + Smart work. This means we all should have Goal Achieving Skills.
  • 11. MERIT: LO3 UNIT 1 3:During your class activity do you find any leader, what sort of Leadership Qualities you observed? (M3) • Leadership Qualities: I found one boy who has lots of capabilities in leadership that is ‘Harish’. • Harish is a matured person with tricky mind. He can be useful in any situation. The decision making with resulted conclusions are perfect. Normally people think twice before doing any work, but Harish believes in perfect work. Etiquettes are very important in every field but most of the people won’t follow. He is the person with good etiquettes and he would like to share without any hesitation and I think that resembles the leadership qualities. He got vast knowledge and command over aviation and when needed he shares the knowledge with the group and not only the group but outside the group.
  • 12. He is the person with great temperament, lovable, caring and with balanced etiquettes, which is highly required in this aviation industry. His mentality is high, whenever we sit with him we grab some knowledge about the field of aviation industry. I saw all these qualities when we went to our field activity. Frankly speaking after the staffs who teaches us he is the perfect guy who can teach in regards to this field. Hence I observed leadership qualities in ‘Harish’.
  • 13. MERIT: LO4 UNIT 1 4:What sort of Ego States you observed in the movie. (M2) • Ego States: Within each human being are several human beings existing at the same time depending upon how the person is behaving at any given moment. • Ego states relates purely to behavioral age , unrelated to chronological age, can change several times during transactions, guide human behaviour, cause victory or defeat. • Parental Ego state: - Authoritative, caring, controlling, advisory and some time bossy. • Example:-As Coach he has the abilities to control the team. • Adult Ego State:- Care, concern ,respect ,responsibility and maturity. • I’ve seen this sort of ego in Preeti Sabarwal. Because in the beginning when she approached at the registration centre, she was late then too she was arguing with the coach
  • 14. • Child ego state:- The child ego state has the liberty of fun loving and carefree behaviour while being aware that adults and parents are watching over the behaviour the playfulness may end or escalate when adults and parents entre the scenario. • Example:- Haryana girl Komal chautala she was not interested to pass the ball to Preeti Sabarwal because if she makes a goal then she’ll be left behind in goals. She use to abuse her on the field saying “ I’ll be the girl whose going to hit more goals than you”
  • 15. MERIT: LO5 UNIT 1 5:What barriers did you face during your project work? How can it be translated to your desired job? • A barrier or barricade is a physical structure which blocks or impedes something. Barrier to entry, are obstacles that make it difficult to entering. • One of the major barriers I have gone through is permission from the managers for my field activity. • Example: - When I went to coffee day the manager did not allow me to take the survey. He said he doesn’t want to disturb his customers. • Types of barriers: - There are three types of barriers which I had faced. • Communication Barrier • Physical Barrier • Personal Barrier
  • 16. • Communication barrier: - There are several barriers that effects the flow of communication in an organization this barriers interrupt the flow of communication from the sender to receiver, thus making communication ineffective. • Physical Barrier: - Physical Barriers consist of any sound that prevents a person from being heard. Physical noise interferes with a speaker's ability to send messages and with an audience's ability to receive them. Other physical blocks include mumbling, speaking too fast, distracting gestures, noise inside the room such a ringing telephones etc. • Personal Barrier: - Personal barriers open new levels of awareness, dissolves barriers and aids personal growth. The biggest Personal Barriers originate below our personal radar. The barriers that elude you are very clever defense mechanisms that operate so quickly they appear to be natural, intelligent choices, but in reality they are nothing more than subtle methods of keeping you from changing, and creating true personal growth and development. Based on all these experiences I will try to improve in many factors that are:- • Type of approach • Knowledge on market • Good customer interaction
  • 17. MERIT: LO6 UNIT 1 6:How moral values help an individual to develop effective interpersonal relation. Moral values are ideals that guide or qualify your personal conduct and interaction with others. They help you to distinguish what is right from what is wrong and inform you on how you can conduct your life in a meaning full way. The life of the individual has meaning only in so far as it aids in making the life of every living thing nobler and more beautiful life is sacred that is to say it is the supreme value to which all other values are sub ordinates. • Moral values helps us to develop our own personality. • Moral values can be learned from parents or seniors. • From moral values we can change our future decisions. • Performing duties fulfilling responsibilities keeping up his words and not hurting others are the characteristics of a gentleman.
  • 18. DISTINCTION:LO1 OF UNIT 1 1: Which factor you observed in the movie which you think is responsible for development of one’s personality?[D1] The factor which I think is responsible for one’s personality is the Haryana girl Komal Chautala. She was the centre forward player in the movie, her rivalry was Preeti Sabarwal the another one who plays on the same place. On the field she never passes the ball to her. She was not matured. Her mentality was proved to be a child ego state. Time passes but there were no changes in her character. Both of them were stubborn and on the field they were not ready to pass the ball to each other as they want to make the goal on their own and be on the top.
  • 19. The two of them were eradicated with each other while playing on the field. Than the world cup tournament of women’s hockey have started and they continued their scenario by not passing the ball to each other. As they reached finals Kabir Khan coach of Indian women's hockey team noticed the two and called them to solve the situation. He explains that the game plays with the unity, by playing with each other. He screamed, he yelled then he maked them understand that you have to play for each other to win the final match otherwise u’ll loose it. At the end thing’s worked Komal Chautala passed the ball to her rivalry and that was the moment where they won the world cup. So all the above Komal Chautala thought and changed her behaviour to win the worldcup.This shows that the factor which is responsible for the development for ones personality is Komal Chautala.
  • 20. DISTINCTION:LO2 OF UNIT 1 2: Evaluate your own Time Management Style.[D2] Time management can be defined as : Applying management principles which helps in maximizing the value of time by including those activities which produce results and rejecting the activities which wastes time or which gives negative results.
  • 21. IMPROVING TIME MANAGEMENT • PRIORTIZE: We should make a note all what we need to do and which things is most important should be done first. • DO IT NOW: We should stop pending things, should try to complete it as soon as possible. And when our goal is achieved it gives us good feelings and gain self confidence, which again motivates us to achieve best in future. • SET GOALS,ACHIVE GOALS: The people with strong goals automatically decides what to do and when. It will help us to select the work which is important and which is not. • USE WASTED TIME: Check on what else you can do while commuting and waiting. Carrying books may help you. When you delegate, get time commitment. Make associations with friends who are productive rather than those who indulge in “Time pass” activities. • PUT THINGS IN WRITING : Carry a pocket diary and jotting pad with you at all times.
  • 22. TIME ACTIVITIES TIME SPEND 7.am WAKES UP,HAVE A GLASS OF 60mins/1hr MILK AND SOME ALMONDS. 8.am GOES FOR WALK OR 30mins CYCLING. 8:30.am I’ll GO FOR A BATH AND 60mins/1hr THAN HAVE MY BREAK FAST. 9:30.am WILL START FOR MY 240mins/4hrs FRANKFINN INSTITUTE. 2:30.pm WILL HAVE MY LUNCH AND 60mins/1hrs TAKE REST AT HOME. 3:30.pm WILL START FOR MY P.G 210mins/3:30hrs CLASSES 7.pm TIME SPEND WITH FRIENDS. 120mins/2hrs 9.pm DINNER TIME AND TIME 120mins/2hrs SPEND WITH FAMILY. 11.pm GOES TO SLEEP. 480mins/8hrs
  • 23. DISTINCTION:LO3 OF UNIT 1 3: How do you think leadership qualities bring about a change in one’s personal and professional lives.[D3] Leadership qualities can be defined as one’s ability to get others to willingly follow. Every organization needs leader at every level. A leader must be able to communicate his or her vision. He or she must communicate clearly and passionately as passion is contagious. A good leader must have a goal to work. Somebody said that action speaks louder than words. So action is the mark of the leader with humility recognize that they are no better or worse than the other member of the team.
  • 24. CHANGE IN ONE’S PERSONAL LIVES : Confidence : Only a person who has confidence in his/her abilities can help other know their truth worth and perform well .The confidence that helps a leader fight problems and come out of the successfully. HONESTY : A good leader will always be honest that gains the respect and trust of others. Success is always a team effort and it cannot be possible if the team member’s do not trust the leaders ability and respect his/her judgment. WILL POWER : As they say will power is what makes one breaks man. A true leader will always have a will power to never give up and keep going in spite of troubles. This gives leaders helps them succeed in the midst of problems.
  • 25. CHANGE IN PROFESSIONAL LIVES : People Focus : It is the team that gets the work done and the lot depends on them. Team members look up to a leader only if they consider him/her apart of the team progress understand problems and gives solution. Motivating : A good leader is one who constantly keeps the team motivated inspite of all the trouble and is able to derive performance out of them. One's needs to understand that a motivated team can do wonders and as such is self motivated and leads them from front towards success. Visionary : A good leader must be able to see the future and decide what is it that has to be done today to achieve a great future. A leader thinks out of the box and see’s opportunities that other do not.
  • 26. DISTINCTION:LO4 OF UNIT:1 4: How your inter personal skills will help you in your personal and professional life.[D3] • Interpersonal skills are the life skills we use every day to communicate and interact with other people, individually and in groups. • Interpersonal skills include not only how we communicate with others, but also our confidence, and our ability to listen and understand. Problem solving, decision making and personal stress management are also considered interpersonal skills. • People with strong interpersonal skills are usually more successful in both their professional and personal lives. They are perceived as more calm, confident and charismatic, qualities that are often endearing or appealing to others. Being more aware of your interpersonal skills can help you improve and develop them. We provide an extensive library of articles to help you learn about and improve your interpersonal skills.
  • 27. 1. Smile. Few people want to be around someone who is always down in the dumps. Do your best to be friendly and upbeat with your coworkers. Maintain a positive, cheerful attitude about work and about life. Smile often. The positive energy you radiate will draw others to you. 2. Be appreciative. Find one positive thing about everyone you work with and let them hear it. Be generous with praise and kind words of encouragement. Say thank you when someone helps you. Make colleagues feel welcome when they call or stop by your office. If you let others know that they are appreciated, they’ll want to give you their best. 3. Pay attention to others. Observe what’s going on in other people’s lives. Acknowledge their happy milestones, and express concern and sympathy for difficult situations such as an illness or death. Make eye contact and address people by their first names. Ask others for their opinions.
  • 28. 4. Practice active listening. To actively listen is to demonstrate that you intend to hear and understand another’s point of view. It means restating, in your own words, what the other person has said. In this way, you know that you understood their meaning and they know that your responses are more than lip service. Your coworkers will appreciate knowing that you really do listen to what they have to say. 5. Bring people together. Create an environment that encourages others to work together. Treat everyone equally, and don't play favorites. Avoid talking about others behind their backs. Follow up on other people's suggestions or requests. When you make a statement or announcement, check to see that you have been understood. If folks see you as someone solid and fair, they will grow to trust you. 6. Resolve conflicts. Take a step beyond simply bringing people together, and become someone who resolves conflicts when they arise. Learn how to be an effective mediator.
  • 29. 7. Communicate clearly. Pay close attention to both what you say and how you say it. A clear and effective communicator avoids misunderstandings with coworkers, collegues, and associates. Verbal eloquence projects an image of intelligence and maturity, no matter what your age. 8. Humor them. Don’t be afraid to be funny or clever. Most people are drawn to a person that can make them laugh. Use your sense of humor as an effective tool to lower barriers and gain people’s affection. 9. See it from their side. Empathy means being able to put yourself in someone else’s shoes and understand how they feel. Try to view situations and responses from another person’s perspective. 10. Don't complain. There is nothing worse than a chronic complainer or whiner. If you simply have to vent about something, save it for your diary. If you must verbalize your grievances, vent to your personal friends and family, and keep it short. Spare those around you, or else you’ll get a bad reputation.
  • 30. DESTINCTION:LO1 OF UNIT 1 5: What sort of help you are looking from your faculty regarding your communication and what action plan you would have to follow.[D2/D3] First of all I would like to thank frankfinn for their support from the beginning and I hope this will continue till the end of my course. Basically I was a raw when I came to frankfinn, but the entire staff polished half of me and still the another half of me remains incomplete. I need to be improved on my communication area. I want extra classes on English from faculty so that I can improve my self. Because communication skills are very important in aviation industry.
  • 31. Now days everyone is facing the problem of communication that is speaking English. Not only speaking but also we need to develop in many ways that are emotions, feelings, hand movements, body language, and good posture. I request my faculty to check my work periodically both spoken and writing. And giving me task which will improve command over language. Monitoring or observing me in class and giving me feedback, So that I can understand why and when I make errors and to help me improving my overall communication skills. My Action plans for improving my communication skills: • Standing in front of the mirror and practicing. • Regular reading newspaper. • Regular watching English news channels and English movies. • Trying to talk in English both at home and with my friends. • Understanding grammar.
  • 32. DISTINCTION:LO2 OF UNIT 1 6: What sort of moral values you are lacking and how you can develop the same? [D1/D2] Moral values change as per the needs of society. But the human nature has not changed for generations. That is why it looks as moral values are lacking these days. Moral values are important for those persons who are honest, believe in ethics, punctual. But gradually such type of peoples are decreasing day by day because the entire system is changing by corruption, not following the rules and regulations of the country, not believing in ethics.
  • 33. The moral values which are lacking, I can develop are:- 1: I will try to improve my will-power through this we can achieve anything. Where there is will there is a way. I will try not to lose confidence in any situation. 2: Being more useful to others. By doing social service. If we maintain moral values: 1: We will know many unknown things. 2: We will be mentally peaceful. 3: People will respect you in home and society. 4: People will trust you in all means. 5: It will improve your overall personality. 6: It helps to looking after the family in a better way.
  • 34. CONCLUSION • It is quit difficult to conclude from my side. I'm a learner, what I have experienced in learning, only I can share my happiness with the experiments practiced with self participation. I once again like to thanks my Personality Development teacher,Mrs. LATA DIWAKER,who helped me for good personality skills and also helped me in preparing this project. Hence being a student I can express about my self ideology: • Learned Good Communication. • Personality Development • Dealing with customers. • I can see a lot of change in me.