Let's get rid of this awkwardness / Francesca Terzi & Felix Schmidt
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This is Francesca Terzi's and Felix Schmidt's presentation from Service Experience Camp 2018 on how to get rid of warm-up awkwardness.
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Let's get rid of this awkwardness / Francesca Terzi & Felix Schmidt
- 1. Let’s get rid of this Awkwardness A deep dive into warm-up exercises by Francesca Terzi & Felix Schimdt SERVICE EXPERIENCE CAMP 2018 © Tom Souverain
- 2. HELLO About Us Felix & Francesca © Eran Mendel
- 3. ABOUT YOU Human Infographic 5 min © Moncho Massé
- 4. Let’s talk about co-creation. CO-CREATIONCO-CREATIONCO-CREATION WORKSHOPS • PROJECTS • SPRINTS
- 5. Lots of People Tight Schedule Full Agendas © Chris Phillips
- 6. What does it mean for the people facilitating it? CO-CREATION
- 7. Responsibility Thorough Planning Tons of Energy © Chris Phillips
- 8. What is the least wanted result at the end of it? CO-CREATION
- 9. No facilitator wants to feel like this after the hard work done. © Duong Tran
- 10. Here comes the Warmup… CO-CREATION
- 11. The simple powerful solution your were looking for! © Moncho Masse
- 13. „ Its purpose is to prime participants to think creatively and critically, while also setting the workshop’s tone and communicating your expectations for it. “ Eric Berkman UX Design Strategist source: UXMatters.com © Chris Gannon
- 14. The Truth Regarding Warmups WARMUP WHEN & HOW TO USE THEM?
- 15. You can use them at many times to prime participants for your activities. #1 © Eran Mendel
- 16. WARMUPS FOR THE DESIGN PROCESS Beginning End Get to know each other Start a conversation Select Ideas Prototype Talk to Users Iterate on Content Take Ownership Generate Ideas
- 17. You can use them to improve the team dynamics. #2 © Eran Mendel
- 18. You can use them to reveal the amazing skills people have! #3 © Crispe
- 19. You can use them simply because it’s fun!!!! #4 © James Curran
- 20. Anybody can learn to facilitate them. #5
- 21. #6 Just trust your gut feeling! © Al Boardman
- 22. Yes, easy to say. But how do I know when to trust my gut?
- 23. How to follow your gut. LEARNINGS
- 24. GET A PARTNER Work with a spare partner that can help you to find the right time and exercise, fitting to the energy of the group. © Crispe
- 25. OBSERVE YOUR AUDIENCE Try to understand what their usual working environment is and adapt to it. © Robby Davis
- 26. MEASURE THE ENERGY Observe the group and check if they need an energiser, e.g. after lunch or time to cool down, after a stressful period. © Dave Gamez
- 27. STAY IN YOUR COMFORT ZONE Choose one that you like. Only if you feel comfortable, will the group feel comfortable. © Judith
- 28. Let’s Play PLAY
- 29. WARMUPS FOR THE DESIGN PROCESS Beginning End Get to know each other Start a conversation Select Ideas Prototype Talk to Users Iterate on Content Take Ownership Generate Ideas
- 30. WARMUPS FOR THE DESIGN PROCESS Beginning End Start a conversation Generate Ideas Select Ideas Prototype Talk to Users Iterate on Content Take Ownership Get to know each other HUMAN INFOGRAPHIC
- 31. WARMUPS FOR THE DESIGN PROCESS Beginning End Start a conversation Generate Ideas Select Ideas Prototype Talk to Users Iterate on Content Take Ownership Start a conversation WHO ELSE..? Get to know each other
- 32. Who else…? 10 min © Eran Mendel
- 33. WARMUPS FOR THE DESIGN PROCESS Beginning End Start a conversation Select Ideas Prototype Iterate on Content Take Ownership Get to know each other Generate Ideas Generate Ideas BRAIN SPIN Talk to Users BRAIN SPIN
- 34. Brain Spin 10 min Giphy -Unknown
- 36. WARMUPS FOR THE DESIGN PROCESS Beginning End Start a conversation Select Ideas Prototype Talk to Users Iterate on Content Take Ownership Get to know each other Generate Ideas Prototype THINKERING!
- 37. Paper Plane! 3 min © ARM Sattavorn
- 38. Create a stronger team WARMUPS FOR TEAM DYNAMICS Enhance empathy Enhance motivation Create rituals
- 39. Hotdog, Palm Tree, T-Rex 10 min © Lex Vargas
- 40. I am your fan! 10 min © Andrey Gargul
- 42. Thank you! Download Link: http://bit.ly/2mlFHl4 All the exercises explained during this workshop can be downloaded here:
- 43. P.1 Everybody dance! Tom Souverain via dribbble.com Giphography P.2 1000 Likes celebration #2 Eran Mendel via dribbble.com P.3 Grandparents Cheerleaders Moncho Masse via dribbble.com P.5 Football NFL Crispe via giphy.com P.7 Loops Seinfeld Crispe via giphy.com P.9 Man Character Duong Tran via dribbble.com P.11 Ulises, the Unicorn Moncho Massé via dribbble.com P.13 No Name Cris Gannon via giphy.com P.15 Simone Biles Eran Mendel via dribbble.com P.17 Monday Morning Eran Mendel via dribbble.com P.19 Monday Morning James Curran via giphy.com P.18 Role Playing Game Loop Crispe via giphy.com
- 44. P.20 Grandma Eran Mendel via dribbble.com P.21 Animation Finger Al Boardman via giphy.com P.25 Businessman Walk Cycle Robby Davis via giphy.com P.26 No Name Dave Gamez via giphy.com P.24 Ulises, the Unicorn Crispe via giphy.com P.27 No Name Cris Gannon via giphy.com P.34 Unknown Unknown via giphy P.38 T-REX Lex Vargas via dribbble.com P.36 Email ARM Sattavorn via dribbble.com P.32 Characters Loop Eran Mendel via giphy P.39 Dad Rocker Andrey Gargul via dribbble.com