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Hello! My name is Nicolas
I’m a coffee geek
and just a geek tout court
Solvay 2005

Dedicated Research 2005

Master Bocconi 2006

Google 2007

Semetis 2009

Additionly 2012
Be Where Consumers Are Looking
1. The Consumer
2. The Marketeer
3. Online Advertising & Technology
Before
… Now
Where?
Online
I believe in the
future all media will be
consumed through the
Internet.
INTERNET?
Computers + Mobile
Multiple Screens




Source: Google/Ipsos/Sterling, 2012
Search Engines
      are
 the Gateway
About 60%*
                        of one’s website traffic



* Based on Semetis internal data
1. The Consumer is Online

2. The Consumer is Searching

3. Things are complex!
The Consumer
The Practice
Multiple Screens
The Practice
Multiple Digital Channels
How to better
  understand the
consumer journey?
1. Search Funnels

2. Multi-Channel Funnels

3. Remarketing
Concept - 1. Search Funnels


  Click               ClickS
Conversion Paths
  Previously
Conversion Paths
   Now
Assisted Conversions
Assisted Conversions
                                   45% of Conversions
                                   are assisted*




* Based on Semetis internal data
Concept - 2. Multi-Channel Funnels


   Visit                Visitor
Conversion Paths
  Previously
Conversion Paths
   Now
Assisted Conversions
Assisted Conversions
                                   60% of Conversions
                                   are assisted*




* Based on Semetis internal data
Attribution Modeling
  Previously           €€€
Attribution Modeling
   Now           €€€
Concept - 3. Remarketing
CRM
Advertising
People who saw a category A page these last
         30 days but didn’t convert


People who visited the website these last
       14 days but didn’t convert

People who added a product to their
 shopping cart these last 7 days but
           didn’t convert

                     …
Multi Digital Channels
How did Remarketing Perform?

Assisted Conversions   Last Click   Assisted/Last Click
    98                   10              9,80
Multi Digital Channels
Conversion Path
Challenges
From Sales to Marketing

                 Search = Marketing




           Search = Direct marketing
From Sales to Marketing
KPI’s

Clicks         Clicks share

 Last Clicks    Assist + Last Clicks



Last Visits     Assist + Last Visits
To Business Intelligence
Be where consumers are looking

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