3. “Our customers need a blue cube”
Discover
Design
Deploy
Launch
“We have designed the box as follows:
- meets industry standard definition of blue
- passes the drop test
- optimized for manufacturability
“We have created and validated our injection
molding tools, implemented a new assembly
process, and are ramping up our suppliers”
“Our customers have tried the blue
cube but they think red will work best”
Time
5. Product
Range
Assumed Customer needs
?
?
?
?
Assumed Customer needs
?
?
?
?
“More to the left!”
?
?
“Higher!”
“Good!”
Waterfall Approach (Traditional)
Agile Approach
Project Timeline
Adjusting angle Adjusting force
How did we do?
Real
Customer
needs
Adjusted assumed
Customer needs
6. Waterfall Approach (Traditional) Agile Approach
Pros:
- Efficient when we are 100% confident of the
product to release
- Everything is in place and we are able to
fully support sales when project is
completed
Cons:
- Waste of time and money when customer
needs are not well understood
- Long time before we can offer customers a
solution
- Higher chance of failure
- Many assumptions about features and
requirements
- We rarely are 100% confident that the
customer will purchase
Pros:
- Quick turnaround on product release /
prototypes and customer review
- Validate the new product meets customer
needs before making investments
- Focused on customer feedback, postpones
some technical barriers until we have
confidence in requirements
Cons:
- Easier to implement in Software industry
than Manufacturing industry
- Product is not 100% ready for sale after
each iteration (manufacturing ramp up)
- Some technical risks since design evaluation
is not as thorough at each iteration