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#SMX #23B @hoffman8
It Takes All Kinds
The Great
Account Structure
Debate
#SMX #23B @hoffman8
That One Slide
•  PPC	
  Manager	
  7+	
  years	
  
•  Travel	
  Enthusiast	
  
•  Loves	
  cat	
  memes.	
  Okay,	
  any	
  memes.	
  
•  Twi?er:	
  @Hoffman8	
  
#SMX #23B @hoffman8
“You mean I have to
pick one structure to use
for all accounts?”
How Should Accounts Be Structured?
#SMX #23B @hoffman8
But Seriously, There’s More Than
One Way To Skin A Cat.
•  Goals	
  
•  Company	
  Structure	
  
•  Geography	
  
•  Products	
  &	
  Product	
  Types	
  
•  Past	
  Performance	
  (If	
  Available)	
  
#SMX #23B @hoffman8
Reviewing Performance
•  Which	
  Keywords	
  Drive	
  Sales	
  
•  Are	
  there	
  any	
  outliers	
  in	
  terms	
  of	
  
Geographic	
  Performance?	
  
•  Do	
  Match	
  Types	
  Perform	
  Similarly?	
  
•  Are	
  There	
  High	
  Volume	
  Keywords	
  that	
  
Warrant	
  Extra	
  Emphasis?	
  
#SMX #23B @hoffman8
General Keyword Performance
Review
•  What	
  Types	
  of	
  Keywords	
  are	
  Driving	
  Sales?	
  Head	
  term?	
  Long	
  
Tail?	
  
•  Are	
  there	
  any	
  high	
  volume	
  keywords	
  that	
  warrant	
  extra	
  
effort:	
  
•  Low	
  Quality	
  Score	
  
•  High	
  CPA	
  
#SMX #23B @hoffman8
Geo Performance
Before	
  Restructure:	
  
	
  
	
  
	
  
	
  
	
  
	
  
After	
  Restructure:	
  
r:	
  
#SMX #23B @hoffman8
Match Type Performance
•  Pivot	
  Match	
  Type	
  Data	
  
•  Determine	
  if	
  Outliers	
  Exist	
  
•  Especially	
  Helpful	
  With	
  Capped	
  Budgets	
  
#SMX #23B @hoffman8
Search Query Mapping
•  Subtotal	
  Search	
  Queries	
  
•  Review	
  Mapping	
  For	
  Improvements	
  
•  Determine	
  if	
  SKAGs	
  or	
  Match	
  Type	
  Restructures	
  Might	
  Be	
  
Beneficial	
  
#SMX #23B @hoffman8
Search Query Mapping
PAGE 10
If	
  Queries	
  Map	
  To	
  Multiple	
  Keywords	
  In	
  One	
  Ad	
  Group	
  and	
  One	
  Performs	
  Better	
  Than	
  Others,	
  May	
  Want	
  
to	
  Separate	
  Keywords	
  Into	
  SKAGs	
  to	
  Ensure	
  Map	
  To	
  The	
  Best	
  Fit.	
  
	
  
	
  
#SMX #23B @hoffman8
#SMX #23B @hoffman8
Client A: Location Based Brick &
Mortar With An Online Presence
•  Localized	
  Campaigns	
  
•  Campaigns	
  also	
  Segmented	
  by	
  
Product	
  
•  Brand	
  Campaign	
  Targeted	
  Broader	
  
Area	
  
•  Budgets	
  Not	
  Capped	
  
•  All	
  match	
  types	
  in	
  one	
  ad	
  group,	
  
no	
  SKAGS	
  
#SMX #23B @hoffman8
Client A: Location Based Brick & Mortar With An
Online Presence
Campaigns	
  
Store	
  1,	
  	
  
Product	
  1	
  
Store	
  1,	
  	
  
Product	
  2	
  
Store	
  1,	
  	
  
Product	
  3	
  
Store	
  2,	
  
Product	
  1	
  
Store	
  2,	
  
Product	
  2	
  
Store	
  2,	
  
Product	
  3	
  
Shopping	
   Top	
  Product	
   Brand	
  
Tight	
  Geo-­‐Targeting	
  Around	
  
Stores	
  (Structure	
  Spans	
  40-­‐
some	
  stores	
  and	
  5	
  main	
  
product	
  categories)	
  
Broad	
  Geo-­‐Targeting	
  
#SMX #23B @hoffman8
Client B: Online Leadgen, No Brick
& Mortar
•  Broad	
  Area	
  Campaigns	
  to	
  start	
  
•  Broke	
  out	
  localized	
  city	
  campaigns	
  
based	
  upon	
  performance	
  
•  Tested	
  Match-­‐Type	
  Based	
  
Restructure	
  but	
  didn’t	
  outperform	
  
original	
  campaign	
  	
  
#SMX #23B @hoffman8
Client B: Online Leadgen, No Brick & Mortar
Campaigns	
  
Before	
  
Lesson	
  
Plan	
  1	
  	
  
Lesson	
  
Plan	
  2	
  
Brand	
  
#SMX #23B @hoffman8
Client B: Online Leadgen, No Brick & Mortar
Campaigns	
  
After	
  
Tampa	
  
Lesson	
  Plan	
  1	
  	
  
Tampa	
  
Lesson	
  Plan	
  2	
  
Miami	
  Lesson	
  
Plan	
  1	
  
Miami	
  Lesson	
  
Plan	
  2	
  
Florida	
  
Lesson	
  Plan	
  1	
  
Forida	
  Lesson	
  
Plan	
  2	
  
Brand	
  
Excluding	
  Tampa,	
  Miami,	
  etc.	
  
#SMX #23B @hoffman8
Client C: Online B2B
•  Low	
  cost	
  per	
  sale	
  but	
  also	
  low	
  
volume	
  through	
  small	
  hyper-­‐
specific	
  campaigns	
  
•  Re-­‐structured	
  to	
  create	
  high	
  and	
  
low	
  funnel	
  campaigns	
  to	
  capitalize	
  
on	
  more	
  volume,	
  even	
  at	
  a	
  higher	
  
cost	
  per	
  sale	
  (within	
  goal)	
  
•  Have	
  the	
  ability	
  to	
  cap	
  high	
  funnel	
  
budgets	
  if	
  needed	
  
#SMX #23B @hoffman8
Client C: Online B2B
Before	
  
Vertical	
  1	
   Vertical	
  2	
   Brand	
  
#SMX #23B @hoffman8
Client C: Online B2B
After	
  
Vertical	
  1	
  
High	
  Funnel	
  
Vertical	
  1	
  
Low	
  Funnel	
  
Vertical	
  2	
  
High	
  Funnel	
  
Vertical	
  2	
  
Low	
  Funnel	
  
Brand	
  
#SMX #23B @hoffman8
Client D: E-commerce Only
•  Campaigns	
  Originally	
  Broken	
  Out	
  
by	
  Product	
  	
  
•  Brand	
  Preferences	
  Led	
  Us	
  to	
  Break	
  
Out	
  by	
  Non-­‐Brand	
  Product	
  &	
  
Product	
  Brands	
  
•  Shopping	
  campaigns	
  broken	
  out	
  
by	
  ROAS	
  
	
  
#SMX #23B @hoffman8
Client D: E-commerce Only
Before	
  
Product	
  1	
   Product	
  2	
   Product	
  3	
   Shopping	
  
#SMX #23B @hoffman8
Client D: E-commerce Only
After	
  
Brand	
  1	
  
Product	
  1	
  
Brand	
  1	
  
Product	
  2	
  
Brand	
  2	
  
Product	
  1	
  
Brand	
  2	
  
Product	
  2	
  
Nonbrand	
  
Product	
  1	
  	
  
Nonbrand	
  
Product	
  2	
  	
  
Shopping	
  
High	
  ROAS	
  
Shopping	
  
Med.	
  ROAS	
  
Shopping	
  
Low	
  ROAS	
  
#SMX #23B @hoffman8
If You Don’t Test, You Will
Never Know.
Testing is Important!
#SMX #23B @hoffman8
SEE YOU AT THE NEXT #SMX
THANK YOU!
CLIX Marketing
217	
  La	
  Grange	
  Rd	
  
Pewee	
  Valley,	
  KY	
  40056	
  
	
  
Tel :502.442.2776
Fax :502.805.0643
Web: clixmarketing.com
24
@clixmarketing
@hoffman8
Facebook.com/clix-marketingamy@clixmarketing.com

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The Great Account Structure Debate: It Takes All Kinds By Amy Bishop

  • 1. #SMX #23B @hoffman8 It Takes All Kinds The Great Account Structure Debate
  • 2. #SMX #23B @hoffman8 That One Slide •  PPC  Manager  7+  years   •  Travel  Enthusiast   •  Loves  cat  memes.  Okay,  any  memes.   •  Twi?er:  @Hoffman8  
  • 3. #SMX #23B @hoffman8 “You mean I have to pick one structure to use for all accounts?” How Should Accounts Be Structured?
  • 4. #SMX #23B @hoffman8 But Seriously, There’s More Than One Way To Skin A Cat. •  Goals   •  Company  Structure   •  Geography   •  Products  &  Product  Types   •  Past  Performance  (If  Available)  
  • 5. #SMX #23B @hoffman8 Reviewing Performance •  Which  Keywords  Drive  Sales   •  Are  there  any  outliers  in  terms  of   Geographic  Performance?   •  Do  Match  Types  Perform  Similarly?   •  Are  There  High  Volume  Keywords  that   Warrant  Extra  Emphasis?  
  • 6. #SMX #23B @hoffman8 General Keyword Performance Review •  What  Types  of  Keywords  are  Driving  Sales?  Head  term?  Long   Tail?   •  Are  there  any  high  volume  keywords  that  warrant  extra   effort:   •  Low  Quality  Score   •  High  CPA  
  • 7. #SMX #23B @hoffman8 Geo Performance Before  Restructure:               After  Restructure:   r:  
  • 8. #SMX #23B @hoffman8 Match Type Performance •  Pivot  Match  Type  Data   •  Determine  if  Outliers  Exist   •  Especially  Helpful  With  Capped  Budgets  
  • 9. #SMX #23B @hoffman8 Search Query Mapping •  Subtotal  Search  Queries   •  Review  Mapping  For  Improvements   •  Determine  if  SKAGs  or  Match  Type  Restructures  Might  Be   Beneficial  
  • 10. #SMX #23B @hoffman8 Search Query Mapping PAGE 10 If  Queries  Map  To  Multiple  Keywords  In  One  Ad  Group  and  One  Performs  Better  Than  Others,  May  Want   to  Separate  Keywords  Into  SKAGs  to  Ensure  Map  To  The  Best  Fit.      
  • 12. #SMX #23B @hoffman8 Client A: Location Based Brick & Mortar With An Online Presence •  Localized  Campaigns   •  Campaigns  also  Segmented  by   Product   •  Brand  Campaign  Targeted  Broader   Area   •  Budgets  Not  Capped   •  All  match  types  in  one  ad  group,   no  SKAGS  
  • 13. #SMX #23B @hoffman8 Client A: Location Based Brick & Mortar With An Online Presence Campaigns   Store  1,     Product  1   Store  1,     Product  2   Store  1,     Product  3   Store  2,   Product  1   Store  2,   Product  2   Store  2,   Product  3   Shopping   Top  Product   Brand   Tight  Geo-­‐Targeting  Around   Stores  (Structure  Spans  40-­‐ some  stores  and  5  main   product  categories)   Broad  Geo-­‐Targeting  
  • 14. #SMX #23B @hoffman8 Client B: Online Leadgen, No Brick & Mortar •  Broad  Area  Campaigns  to  start   •  Broke  out  localized  city  campaigns   based  upon  performance   •  Tested  Match-­‐Type  Based   Restructure  but  didn’t  outperform   original  campaign    
  • 15. #SMX #23B @hoffman8 Client B: Online Leadgen, No Brick & Mortar Campaigns   Before   Lesson   Plan  1     Lesson   Plan  2   Brand  
  • 16. #SMX #23B @hoffman8 Client B: Online Leadgen, No Brick & Mortar Campaigns   After   Tampa   Lesson  Plan  1     Tampa   Lesson  Plan  2   Miami  Lesson   Plan  1   Miami  Lesson   Plan  2   Florida   Lesson  Plan  1   Forida  Lesson   Plan  2   Brand   Excluding  Tampa,  Miami,  etc.  
  • 17. #SMX #23B @hoffman8 Client C: Online B2B •  Low  cost  per  sale  but  also  low   volume  through  small  hyper-­‐ specific  campaigns   •  Re-­‐structured  to  create  high  and   low  funnel  campaigns  to  capitalize   on  more  volume,  even  at  a  higher   cost  per  sale  (within  goal)   •  Have  the  ability  to  cap  high  funnel   budgets  if  needed  
  • 18. #SMX #23B @hoffman8 Client C: Online B2B Before   Vertical  1   Vertical  2   Brand  
  • 19. #SMX #23B @hoffman8 Client C: Online B2B After   Vertical  1   High  Funnel   Vertical  1   Low  Funnel   Vertical  2   High  Funnel   Vertical  2   Low  Funnel   Brand  
  • 20. #SMX #23B @hoffman8 Client D: E-commerce Only •  Campaigns  Originally  Broken  Out   by  Product     •  Brand  Preferences  Led  Us  to  Break   Out  by  Non-­‐Brand  Product  &   Product  Brands   •  Shopping  campaigns  broken  out   by  ROAS    
  • 21. #SMX #23B @hoffman8 Client D: E-commerce Only Before   Product  1   Product  2   Product  3   Shopping  
  • 22. #SMX #23B @hoffman8 Client D: E-commerce Only After   Brand  1   Product  1   Brand  1   Product  2   Brand  2   Product  1   Brand  2   Product  2   Nonbrand   Product  1     Nonbrand   Product  2     Shopping   High  ROAS   Shopping   Med.  ROAS   Shopping   Low  ROAS  
  • 23. #SMX #23B @hoffman8 If You Don’t Test, You Will Never Know. Testing is Important!
  • 24. #SMX #23B @hoffman8 SEE YOU AT THE NEXT #SMX THANK YOU! CLIX Marketing 217  La  Grange  Rd   Pewee  Valley,  KY  40056     Tel :502.442.2776 Fax :502.805.0643 Web: clixmarketing.com 24 @clixmarketing @hoffman8 Facebook.com/clix-marketingamy@clixmarketing.com