From the SMX East Conference in New York City, September 27-29, 2016. SESSION: Smarter SEM Attribution. PRESENTATION: Lead Generation Attributes Attributing To Your Attribution - Given by Mike Henderson, @innuhendo - SuretyBonds.com, Digital Marketing Director. #SMX #33C
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Lead Generation Attributes Attributing To Your Attribution By Mike Henderson
1. #SMX #33C @innuHendo
Optimizing Your Lead Gen Marketing With Attribution
LEAD
GENERATION
ATTRIBUTES
ATTRIBUTING TO
YOUR
ATTRIBUTION
2. #SMX #33C @innuHendo
Digital Marketing Director @
SuretyBonds.com
Analytics, PPC, SEO, CRO,
Remarketing
Chicago, IL (originally from STL)
First-time speaker
Who is this guy?
3. #SMX #33C @innuHendo
• Avoiding/fixing issues with untracked traffic
• Attribution models for upper vs. lower funnel lead generation
campaigns
• Conversion Path report
• User Explorer tool
What’s the plan?
7. #SMX #33C @innuHendo
• Legitimate direct traffic
• Misspellings in utm parameters (utm_sorce, ut_medium)
• HTTPS to HTTP
• A/B Testing platforms
• 302 redirects
• Great article to learn more about direct traffic:
• bit.ly/Direct-Attribution
Common reasons for direct traffic
45. #SMX #33C @innuHendo
Mobile device users
Blog visitors
Direct visits
Visits from lead nurture email
Fun User Explorer Segments
46. #SMX #33C @innuHendo
LEARN MORE: UPCOMING @SMX EVENTS
THANK YOU!
HAVE FUN FINDING YOUR ATTRIBUTES
ATTRIBUTING TO YOUR ATTRIBUTION!
Notas do Editor
More universal than MCF Channel Groupings
“Email”, “Social”, even “retargeting” will be considered “Other”
NOT a Multi-Channel Attribution Model
If you’re still using last click attribution, please just switch to last non-direct click. There’s no reason not to!
Listen, Direct traffic is going to happen. Whether it’s actual direct traffic or a technical issue, it’s pretty impossible to avoid.
Can double, and even triple, conversion totals compared to last click
NOT a Multi-Channel Attribution Model
If you’re still using last click attribution, please just switch to last non-direct click. There’s no reason not to!
Listen, Direct traffic is going to happen. Whether it’s actual direct traffic or a technical issue, it’s pretty impossible to avoid.
Can double, and even triple, conversion totals compared to last click
NOT a Multi-Channel Attribution Model
If you’re still using last click attribution, please just switch to last non-direct click. There’s no reason not to!
Listen, Direct traffic is going to happen. Whether it’s actual direct traffic or a technical issue, it’s pretty impossible to avoid.
Can double, and even triple, conversion totals compared to last click
Classic Multi-Channel Model
Channels closer to the conversion get credit
The Time Decay model has a default half-life of 7 days, meaning that a touchpoint occurring 7 days prior to a conversion will receive 1/2 the credit of a touchpoint that occurs on the day of conversion. Similarly, a touchpoint occuring 14 days prior will receive 1/4 the credit of a day-of-conversion touchpoint.
NOT a Multi-Channel Attribution Model
Gives you an idea of the channels/campaigns bringing in qualified traffic
Gives first and last interaction equal and all credit
Great to see where customers are interacting with different channels/campaigns
Set Conversion Segment to Path > 3 to see if there are any trends you can bring into your ad copy or landing page
This report seems to resonate with my superiors. I’ve omitted the total conversion data that’s displayed on the right hand side of this report
While not in the attribution section of GA, this is a fun report to see how exactly users are interacting with your site. You can filter just like you can in most reports, so for instance converters with 2+ sessions.
Sort by ascending to better see the customer journey