Personal Information
Organização/Local de trabalho
Norfolk, Virginia Area United States
Cargo
Senior Advisor
Setor
Writing / Publishing
Sobre
As a senior advisor contracted by Apple Inc., my duties include:
• Guiding technical advisors with difficult cases
• Taking over cases that require extended attention to resolve
• Writing and submitting reports to Apple engineers about software/hardware issues
• Soothing and assisting agitated customers