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Perform, Produce and Prosper

     M. Scott Hursh, CPA, CCIFP
           February 23, 2011




                                  1
Perform, Produce and Prosper

• What we will discuss
  – State of the Industry
  – Why focus on productivity?
  – Bonded work as a niche




                                 2
Perform, Produce and Prosper

• Why Focus on Productivity?
  – Increased Profitability
  – Less Rework
  – Improved Margins
  – Happy Customers




                               11
Perform, Produce and Prosper

• Why Focus on Productivity?

 – The current competitive environment will
   continue for some time
 – The fat has been squeezed out of
   overhead
 – That’s where the money is!




                                              12
Perform, Produce and Prosper




                               13
Perform, Produce and Prosper

  Percent     Per 8 Hour   Increase in
Improvement      Day       Profitability

    2%        10 Minutes      20%


    5%        24 Minutes      50%


   10%        48 Minutes      100%


                                           14
Perform, Produce and Prosper


The difference between
average and world class
   performance is 48
        minutes!



                               15
Perform, Produce and Prosper


• The secrets to improved
  productivity
  – Have a process for everything you do
  – Document the process
  – Measure results




                                           16
Perform, Produce and Prosper




© FMI Corporation




                                    17
Perform, Produce and Prosper


• The secrets to improved
  productivity
  – Focus daily on improving productivity
  – Continually look for creative, innovative
    construction techniques
  – Glorify the field
  – Don’t have profit fade




                                                18
Perform, Produce and Prosper


• The secrets to improved
  productivity
  – It starts with project selection
     • Know the types of work and customers that are
       most profitable
        – Track estimates and performance on every
          project
        – Examine by type, size, location and customer
  – Beware of risk!


                                                         19
Perform, Produce and Prosper


• Estimating
  – Have superior estimating skills and
    systems
    • Written process
    • Track results
  – Know the contract terms
    Scope of work, general conditions payment etc.
  – Involve operations people in the
    estimating


                                                     20
Perform, Produce and Prosper


 • Project turnover (estimating to
   production)
   • Have a written process
   • Provide adequate time
     Both hours and calendar
   • Involve both estimator and PM




                                     21
Perform, Produce and Prosper

 • Production
   • Daily Huddles
   • Weekly job meeting
   • Two week look ahead report
   • Management dashboard report




                                   22
Perform, Produce and Prosper

• Fundamentals of Productivity
  Improvement

  –   Increased productivity = increased margins
  –   Firm-wide best practices = improve efficiency
  –   Proactive processes > reactive individuals
  –   The greatest challenge is changing individual
      behaviors




                                                      23
Perform, Produce and Prosper

• For Introspection
  – Do you have these processes in your
    organization?
  – Are they consistently applied? Are they
    the same or does each person have
    their own way of managing?
  – As your customer base has changed,
    have your processes changed?
  – How do you ensure they are being
    followed?


                                              24
Perform, Produce and Prosper




   State of the Industry




                               3
Perform, Produce and Prosper




                               4
Perform, Produce and Prosper




                               5
Perform, Produce and Prosper




                               6
Perform, Produce and Prosper

                         100
F M I N C R I S c o re




                         50    52.6
                                                                                                                                                                      47.7             48.47
                                                                                                                                                                                                         54.5
                                                                                                                                                                                                                          51.3             53
                                                46.1             46.5             44.7                                               45              44.8

                                                                                                   34.1             35.6




                          0      Q4              Q1                Q2               Q3               Q4               Q1              Q2               Q3               Q4               Q1                Q2               Q3              Q4
                                      20               20               20               20               20               20              20               20               20                20               20               20              20
                                           07               08               08               08               08               09              09               09               09                10               10               10              10




                                                                                                                                                                                                                                                       7
Perform, Produce and Prosper




          FMI




                               8
%   'Clha:ng:e
Illndli·c::atolF   :2:009   20--:1 '0'    :2:0 1 "I ..              :20"10-:20-1 .,
                                                         .S- CEln       _ Bu"-'_""""'"<"




                                         $557




                                                                                    9
Perform, Produce and Prosper




Why Focus on Productivity?




                               10
Perform, Produce and Prosper




 Bonded Construction
   Work as a Niche


                               25
Perform, Produce and Prosper

• Why pursue a niche?
 – 1960s - 800,000 Contractors
 – 2010 - 2,700,000 Contractors
 – Adjusted for inflation, the amount of work
   put-in-place is about the same
 – Both competition and customers are more
   sophisticated




                                                26
Perform, Produce and Prosper

• What is a Niche?
  – Focusing on types of work, customers
    and locations that reduce your exposure
    to competition
    •   Inner-city work
    •   Rural work
    •   Special technologies
    •   Demanding customers, etc




                                              27
Perform, Produce and Prosper

• Why a Niche?
 – Differentiation
 – Reduced competition
 – Expertise improves productivity
 – Sophisticated customers seek value more
   than price




                                             28
Perform, Produce and Prosper

• Why bonded work?
 – Reduced pool of bidders
 – Bonded contractors are better competition
 – Sharing bonding capacity with a new
   client shows that your firm
   • Has financially strength
   • Understand your costs
   • Manages risks




                                               29
Perform, Produce and Prosper

• Why bonded work?

 During an economic downturn a higher
  percentage of work tends to be in sectors
  that normally require a bond




                                              30
%   'Clha:ng:e
Illndli·c::atolF   :2:009   20--:1 '0'    :2:0 1 "I ..              :20"10-:20-1 .,
                                                         .S- CEln       _ Bu"-'_""""'"<"




                                         $557




                                                                                    31
Perform, Produce and Prosper



     M. Scott Hursh, CPA, CCIFP
          Stambaugh Ness, PC
           2600 Eastern Blvd
             York, PA 17402
          717-840-6116 direct
      shursh@stambaughness.com




                                  32

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Construction Industry - Surviving 2011 Thriving 2012 Presentation

  • 1. Perform, Produce and Prosper M. Scott Hursh, CPA, CCIFP February 23, 2011 1
  • 2. Perform, Produce and Prosper • What we will discuss – State of the Industry – Why focus on productivity? – Bonded work as a niche 2
  • 3. Perform, Produce and Prosper • Why Focus on Productivity? – Increased Profitability – Less Rework – Improved Margins – Happy Customers 11
  • 4. Perform, Produce and Prosper • Why Focus on Productivity? – The current competitive environment will continue for some time – The fat has been squeezed out of overhead – That’s where the money is! 12
  • 5. Perform, Produce and Prosper 13
  • 6. Perform, Produce and Prosper Percent Per 8 Hour Increase in Improvement Day Profitability 2% 10 Minutes 20% 5% 24 Minutes 50% 10% 48 Minutes 100% 14
  • 7. Perform, Produce and Prosper The difference between average and world class performance is 48 minutes! 15
  • 8. Perform, Produce and Prosper • The secrets to improved productivity – Have a process for everything you do – Document the process – Measure results 16
  • 9. Perform, Produce and Prosper © FMI Corporation 17
  • 10. Perform, Produce and Prosper • The secrets to improved productivity – Focus daily on improving productivity – Continually look for creative, innovative construction techniques – Glorify the field – Don’t have profit fade 18
  • 11. Perform, Produce and Prosper • The secrets to improved productivity – It starts with project selection • Know the types of work and customers that are most profitable – Track estimates and performance on every project – Examine by type, size, location and customer – Beware of risk! 19
  • 12. Perform, Produce and Prosper • Estimating – Have superior estimating skills and systems • Written process • Track results – Know the contract terms Scope of work, general conditions payment etc. – Involve operations people in the estimating 20
  • 13. Perform, Produce and Prosper • Project turnover (estimating to production) • Have a written process • Provide adequate time Both hours and calendar • Involve both estimator and PM 21
  • 14. Perform, Produce and Prosper • Production • Daily Huddles • Weekly job meeting • Two week look ahead report • Management dashboard report 22
  • 15. Perform, Produce and Prosper • Fundamentals of Productivity Improvement – Increased productivity = increased margins – Firm-wide best practices = improve efficiency – Proactive processes > reactive individuals – The greatest challenge is changing individual behaviors 23
  • 16. Perform, Produce and Prosper • For Introspection – Do you have these processes in your organization? – Are they consistently applied? Are they the same or does each person have their own way of managing? – As your customer base has changed, have your processes changed? – How do you ensure they are being followed? 24
  • 17. Perform, Produce and Prosper State of the Industry 3
  • 18. Perform, Produce and Prosper 4
  • 19. Perform, Produce and Prosper 5
  • 20. Perform, Produce and Prosper 6
  • 21. Perform, Produce and Prosper 100 F M I N C R I S c o re 50 52.6 47.7 48.47 54.5 51.3 53 46.1 46.5 44.7 45 44.8 34.1 35.6 0 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 20 20 20 20 20 20 20 20 20 20 20 20 20 07 08 08 08 08 09 09 09 09 10 10 10 10 7
  • 22. Perform, Produce and Prosper FMI 8
  • 23. % 'Clha:ng:e Illndli·c::atolF :2:009 20--:1 '0' :2:0 1 "I .. :20"10-:20-1 ., .S- CEln _ Bu"-'_""""'"<" $557 9
  • 24. Perform, Produce and Prosper Why Focus on Productivity? 10
  • 25. Perform, Produce and Prosper Bonded Construction Work as a Niche 25
  • 26. Perform, Produce and Prosper • Why pursue a niche? – 1960s - 800,000 Contractors – 2010 - 2,700,000 Contractors – Adjusted for inflation, the amount of work put-in-place is about the same – Both competition and customers are more sophisticated 26
  • 27. Perform, Produce and Prosper • What is a Niche? – Focusing on types of work, customers and locations that reduce your exposure to competition • Inner-city work • Rural work • Special technologies • Demanding customers, etc 27
  • 28. Perform, Produce and Prosper • Why a Niche? – Differentiation – Reduced competition – Expertise improves productivity – Sophisticated customers seek value more than price 28
  • 29. Perform, Produce and Prosper • Why bonded work? – Reduced pool of bidders – Bonded contractors are better competition – Sharing bonding capacity with a new client shows that your firm • Has financially strength • Understand your costs • Manages risks 29
  • 30. Perform, Produce and Prosper • Why bonded work? During an economic downturn a higher percentage of work tends to be in sectors that normally require a bond 30
  • 31. % 'Clha:ng:e Illndli·c::atolF :2:009 20--:1 '0' :2:0 1 "I .. :20"10-:20-1 ., .S- CEln _ Bu"-'_""""'"<" $557 31
  • 32. Perform, Produce and Prosper M. Scott Hursh, CPA, CCIFP Stambaugh Ness, PC 2600 Eastern Blvd York, PA 17402 717-840-6116 direct shursh@stambaughness.com 32