This document contains information about an IT and managerial perspectives module, including the schedule, resources, assessment criteria, and facilitator profile. It discusses topics that will be covered such as social media, cloud computing, security, mobility, and various technology companies. The module aims to explore how enterprise technologies can improve organizational performance and the link between IT and managerial perspective. Students will be evaluated based on company relations, participation in discussions, and a video case study. The facilitator, Lee Schlenker, works to leverage networks, processes and technology to enhance individual and corporate performance through his company LHST.

1. ©2012 LHST sarl
IT and
Managerial
Perspective
E-Stratégies
How can you use enterprise
technologies to improve
organizational performance?

2. ©2012 LHST sarl
Module Schedule
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables
12/10 9h00- 12h15 Introduction L. SCHLENKER
12/10 13h45-17H15 Les PGI J. MALAURENT
26/10 9h00- 12h15 Les services web L. SCHLENKER
26/10 13h45-17H15 Les médias sociaux L. SCHLENKER
30/11 9h00- 12h15 La notion de "Search" L. SCHLENKER
30/11 13h45-17H15 Les promesses du Cloud L. SCHLENKER
11/01 9h00- 12h15 Les sécurité informatique V. SAPY
11/01 13h45-17H15 La société Microsoft F. SITBON//J. MALURENT
17/01 9h00- 12h15 La mobilité L. SCHLENKER/S. BRISON
17/01 13h45-17H15 La société Google L. SCHLLENKR
15/02 9h00- 12h15 La société CEGID S. MOUSSE
01/03 13h45-17H15 Le cabinet LOGICA L. SCHLENKER/?

3. ©2012 LHST sarl
Module Resources
http://nism.socialgo.com/
Intro Perspective Mirror
Value Deliverables

4. ©2012 LHST sarl
Assessment
The students will be evaluated using
the following criteria:
– Company relations : 35 % le 11/01/2013
– Participation: 25 % le 26/11/2012 et le
01/03/2012
– Video case study : 35 % le 01/03/2013
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

5. ©2012 LHST sarl
Module Facilitator
•LHST works with senior managers to
leverage networks, processes and
technology to enhance individual and
corporate performance.
• The client portfolio in the ICT industry
includes Microsoft, Apple, Ernst & Young,
France Telecom, HP, IBM, Oracle and SAP
.
•The work with the IT industry in Europe
has included fifty partner and customer
conferences, a dozen case studies, and
various marketing support activities.
Prof. Lee SCHLENKER,
Managing Director, LHST
lee@lhstech.com
Web : www.lhstech.com
Intro Perspective Mirror
Value Deliverables

6. ©2012 LHST sarl
Does IT make
sense?
E-Stratégies

7. ©2012 LHST sarl
Is Google Making Us Stupid?
“EVERYONE has been talking about an article in
The Atlantic magazine called "Is Google Making
Us Stupid?" Some subset of that group has
actually read the 4,175-word article, by Nicholas
Carr.
To save you some time, I was going to give you a
100-word abridged version.
But there are just too many distractions to read
that much. So here is the 140-character Twitter
version …
Google makes deep thinking impossible. Media
changes. Our brains' wiring changes too.
Computers think for us, flattening our
intelligence.”
AMON DARLIN
1. What does Nicolas Carr suggest when implying that
technology structures both the content and the process of
thought?
2. What implications does Lewis Mumford (Technics
and Civilization) find in how clocks “disassociate time
from human events and helped create the belief in an
independent world of mathematically measurable
sequences?”
3. How can Maryanne Wolf argue that “deep reading is
indistinguishable from deep thinking?”
4. How relevant today is F.W. Taylor’s description of
perfect efficiency, “In the past the man has been first, in
the future the system must be first.” Why shouldn’t we
privilege “efficiency” and “immediacy” in learning about
business?
6. Are talented manger’s Richard Foreman’s ‘pancake
people’—spread wide and thin to connect with that vast
network of readily accessible information?”
Intro Perspective Mirror
Value Deliverables

8. ©2012 LHST sarl
What’s missing in your story?
What Morgan called « the management of meaning »
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

9. ©2012 LHST sarl
Intro Perspective Mirror
Value Deliverables
Technology Economy
•Augmented Reality •The financial crisis
•Big Data •Jobless growth
•Crowdsourcing •Recession in demand
(cost of raw materials)
•Mobile computing •Speculation
Does IT make sense?

10. ©2012 LHST sarl
What skills do you need?
• Baseline competencies
– Technical skills
– Process knowledge
– Collaboration skills
– Interpersonal savvy
• Critical Differentiators
– Integrity/trust
– Industry knowledge
– Organizational savvy
– Solution selling
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

11. ©2012 LHST sarl
Value comes
from solving
conflict
E-Stratégies

12. ©2012 LHST sarl
Demo
To experience the full benefits of Microsoft Office Professional Enterprise Edition 2003, click here or contact your Microsoft representative.
CUSTOMER PROFILE
Hughes Hubbard & Reed specializes in 30 areas of legal practice—
including litigation, corporate law, and international arbitration—at
offices in several major cities around the world.
BUSINESS SITUATION
Lawyers at Hughes Hubbard wanted to find an innovative new way to
manage the vast amount of research, documents, and other data
collected for their casework.
SOLUTION DESCRIPTION
Hughes Hubbard deployed the new digital note-taking program,
Microsoft® Office OneNote™ 2003, so lawyers could collect and
organize information more efficiently, leading to better knowledge
management.
BENEFITS PROVIDED
• Complete short projects 27 percent faster
• Get up to speed on new cases 18 percent faster
• Decrease time to organize notes by 54 percent
• Improve document turnaround time by 15 percent
• Improve client satisfaction and customer retention
“As a partner, the biggest benefit is the ability to
bring everything for a legal case into one central
location that is easily searched, easily organized,
and accessible by the entire team.”
Peter Sullivan
Partner, Litigation Group, Hughes Hubbard & Reed
Customer: Hughes, Hubbard & Reed LLP
..VideosHHR.wmv Industry: Legal
Click here to view the case study
Intro Perspective Mirror
Value Deliverables

13. ©2012 LHST sarl
The tale of two lines
Linear thinking from the
year dot?
 A senior SVP of Oracle asked us to
solve the problem of the two lines
 The bottom line of profilts,
productivity and efficiency and a top
line of innovation, passion and
engagement
 Where do the lines meet?
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

14. ©2012 LHST sarl
Three paths to added value
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

15. ©2012 LHST sarl
Which way is better?
Cognitive Sciences
More
Data
More
Layers
More
People
More
Thought
Big Data
Crowdsourcing
Augmented
Reality
Social Network Analysis

16. ©2012 LHST sarl
©2010 LHST sarl
Trends in the workplace
• Economic transformation: The transformation from a manufacturing-
based economy to a services-based economy now underway throughout
the developed world will accelerate.
• One World of Business. Political and economic dynamics are forging a
single global market, a global workforce, global customers, partners, and
suppliers.
• Always On, Always Connected. The challenges of the “always on, always
connected” world will be converting information into insights; managing time
and staying focused on high priority tasks
• The Transparent Organization. The systems that make organizations
more agile also make them more accountable.
• NetGen Meets Baby Boom. Workers who will be delivering the innovations
and productivity growth of tomorrow, this technology not only won’t come as
a surprise, it will be a positive expectation.
• Competing for Talent in a Shrinking Workforce: Because demographics
show an aging, shrinking workforce in most of the developed world over the
next 50 years, maximizing the productivity of the workers that are available
is critical.
Intro Perspective Mirror
Value Deliverables

17. ©2012 LHST sarl
Convergence?
• Globalization : the increasingly
circulation of information across borders.
• Technical progression: the
transformation of communication
« atoms to bits »
• Economic integration: vertical and
horizontal integration to profit from
economies of scale
• Social innovation: human attempts to
create new forms of expression
• Multitasking : individual efforts to use
multiple communication platforms
Henry Jenkins
Intro Perspective Mirror
Value Deliverables

18. ©2012 LHST sarl
The management of meaning
• The assumption of order
• The assumption of rational
choice
• The assumption of
intentional capacity
• The assumption of identity
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

19. ©2012 LHST sarl
What is the link
between IT and
managerial
perspective?
E-Stratégies

20. ©2012 LHST sarl
The Origins of Perspective…
Let’s focus on the Frame, the Figures, the Horizon and
the Oracle
H. DAMISCHH
Frame
Cloud
Figure (s)
Oracle
Antonello da Messina
Intro Perspective Mirror
Value Deliverables

21. ©2012 LHST sarl
The Frame
• A mindset that supports and
reinforces our view of work
• To help us put the pieces of our
business together into a
recognizable whole
• To allow employees and
managers alike to think differently
about business
• Does IT today provide the
appropriate frames?
Have we got the whole picture framed?
“A wealth of information creates a poverty of attention.”
H. Simon
Intro Perspective Mirror
Value Deliverables

22. ©2012 LHST sarl
The Figures
Do the figures add up?
Obstacles to improving management
• Scorecards are only as good as
the underlying data used to
calculate them
• They are byproducts of the
organizational effectiveness
• Semiology, Syntactics and
pragmatics
• Shouldn’t “numbers crunching”
require more than insuring that
our scorecards are green?
Intro Perspective Mirror
Value Deliverables

23. ©2012 LHST sarl
The Horizon
Management isn't about doing things,
it's about getting things done.
Leon Battista Alberti?
• the figures provide an open window
through which we see our world
• a horizon separates the present from
the future
• processes and projects constitute
visual rays that permit us to move
forward towards points of convergence
• The manager’s role is visualize what
can be done today from will be done
tomorrow
Intro Perspective Mirror
Value Deliverables

24. ©2012 LHST sarl
The Oracle
• The Oracle as a prophet, a
message, a technology
• Do experts offer a bridge between
a vision and an audience?
• Clear and simple answers vs.
rhymes and riddles
• How can information technology
influence managerial perspective?
An examples of hyperreality?
Why do organizations continue to look to consultants for help?
Intro Perspective Mirror
Value Deliverables

25. ©2012 LHST sarl
IT and
Organization
E-Stratégies

26. ©2012 LHST sarl
Should IT be modelled after structures ?
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

27. ©2012 LHST sarl
Should IS be modelled after technology ?
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

28. ©2012 LHST sarl
Should IS be modelled after business processes ?
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

29. ©2012 LHST sarl
Should IS be modelled after organisational
competencies ?
Technicity
Reflection
Imagination
Cooperation
Method
Action
John Holland
©2010 LHST sarl
Intro Perspective Mirror
Value Deliverables

30. ©2012 LHST sarl
How important is IS today?
McKinsey Quarterly

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What do we want to learn?
McKinsey Quarterly

32. ©2012 LHST sarl
What are the challenges?
McKinsey Quarterly

33. ©2012 LHST sarl
Deliverables
E-Stratégies

34. ©2012 LHST sarl
Participation
• Choose a topic for
Scope.It
• Curate and make it your
own (title, link, analysis)
• Participate in the
discussion!
• Evaluation : le 26/11/2012
http://www.scoop.it/t/mobile-business

35. ©2012 LHST sarl
Chargé des relations MDSI-
entreprise
• Créer et tenir à jour une fiche analytique du groupe traçant ses
activités, ses objectifs, son implantation en France et sa
politique d’emploi
• Créer et tenir à jour une liste des contacts clés de l’entreprise,
ainsi que le réseau des anciens de l’école
• Solliciter un entretien avec la DRH du groupe afin de présenter
le Mastère et de proposer votre rôle d’intermédiation
• Promouvoir et gérer les relations de « parrains » avec les
Mastériens du groupe
• Tenir à jour une liste des offres de parrainage, de stages et
d’emploi disponibles et à la portée des Mastériens, et les
communiquer à l’intérieur de la promotion
• Promouvoir, à travers des communications et des événements
ponctuels, les compétences et les motivations des Mastériens
pour la DRH du groupe.
Evaluation : le 11/01/2013

36. ©2012 LHST sarl
Videocast
In your five minute videocast, incorporate testimony,
pictures, give us your perspective on the strategic
use of technology. Your case study should shed
light on the following points:
– How did the organization define the business
problem?
– What beliefs and prejudices must be put into
question?
– What figures, and what metrics made sense?
– Which horizons define the state of the art today and
tomorrow?
– What visions allow each of us to frame the problem,
understand the figures and reach out beyond the
horizon?
©2010 LHST sarl
Management isn’t about doing
things, its about getting things done
Evaluation : le 01/03/2013