Improvement Story session at the 2013 Saskatchewan Health Care Quality Summit. For more information about the summit, visit www.qualitysummit.ca. Follow @QualitySummit on Twitter.
In response to a significantly increasing volume of oncology treatments directed to our centre, we undertook a Lean initiative aimed at streamlining our process and eliminating waste. Significant improvements included virtual elimination of patient wait time for treatments by admixing chemotherapy the afternoon prior to treatment and a mean order processing time decrease from 60 to 30 minutes per regimen by creating electronic standardized chemotherapy order sets.
Better Care
Shannan Neubauer, Katherine Diduck, Kendra Soyka, Sunrise Health Region
42. Kotter's 8-Step Change Model
http://www.acgme.org/acgmeweb/Portals/0/PDFs/2013AEC-Presentations/ses046.pdf/
Communicate
the Change
Vision
Creating the
Change
Vision
Empower
Team
Members
Build on the
Change
Create
Short-term
Wins
43. Kotter's 8-Step Change Model
http://www.acgme.org/acgmeweb/Portals/0/PDFs/2013AEC-Presentations/ses046.pdf/
Communicate
the Change
Vision
Creating the
Change
Vision
Empower
Team
Members
Build on the
Change
Create
Short-term
Wins