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Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Transformation!
Sarkis Kerkezian
PDT Program Director
ECEMEA - SaaS Partner Delivery Transformation Program
OPN Day – Dubai 2015
Transforming your Consulting business
to capture profit in the Cloud
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 3
“Time has been transformed, and we
have changed; it has advanced and set
us in motion; it has unveiled its face,
inspiring us with bewilderment and
exhilaration.”
Gibran Khalil Gibran
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Agenda
1
2
3
4
5
Why Cloud? – Market and Opportunity
Differences in Cloud and Traditional model
Revenue Model – Up Front/Recurring
Disruption in the traditional model
PDT Program
Call to Action
Oracle Confidential – Internal/Restricted/Highly Restricted 4
6
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Why Customers Want Cloud
5
Faster ROI
• Reduced setup costs; applications are ready to use once the user subscribes.
• No additional hardware costs; the processing power required to run the applications is supplied by the cloud provider.
• Faster to operational; fast provisioning, standards based
Agility
•Automated updates; updates are available online to existing customers. New software will not be required and the updates
will usually be deployed automatically by the cloud provider.
•Usage based model; Only pay for what is actually use.
•Cross device compatibility; SaaS applications can be accessed via any internet enabled device. It is ideal for those who use
multiple devices; smart phones, tablets, and multiple computer.
Flexibility
• Scalable; if a user needs more storage or additional services, they can access these on demand without installing new
software or hardware.
• Accessible from any location; No restrictions to installations on individual computers, an application can be accessed from
anywhere with an internet enabled device.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Oracle and IDC Study
IDC knowledge base of over 750 partners. Oracle commissioned IDC to
interview our Oracle partner across the globe that have already
aggressively moved all or part of their business to the cloud
Oracle Confidential – Internal/Restricted/Highly Restricted 6
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 7
What are you, and what
do you want to be?
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
The Cloud is Fundamentally Different
FROM TO
Technology 2nd Platform 3rd Platform
Time Horizon Short Term Long Term
Customer IT Business & IT
Sales Motion Deal Relationship
Marketing Traditional Digital
Activities
Resale
Pro Services
Services
Services
Mgd Services
Creating IP
Competition Traditional Non-Traditional
8
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Traditional vs Cloud Services Model
Traditional On Premise Services
• Project Based
• Setting up servers
• Networks
• Database
• Security rules
• Migration/integration
Cloud Service Delivery
• Initial fixed Project
• UI and business rules
• Migration integration
• Provision Users/Security
• BI and Reporting
• Ongoing Managed Services
• User administration
• Change Management/user adoption
• Advisement of new functions/rapid
releases cycles
• Value add IP (Product/Process)
Oracle Confidential – Internal/Restricted/Highly Restricted 9
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
The Shifting Business Model
Oracle Confidential – Internal/Restricted/Highly Restricted 10
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 11
The Cloud / MSP – Most Successful Partnership Trough
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Partner opportunities with Public Cloud per project phase
Engagement
Phase
Post -
Implementation
Implementation
Pre -
Implementation
- Integration
- Data Migration
- Keep it Simple: Essential Core Functionality
- Content and Data
- Personalise and Configure
- Coaching and Training
- Management Consulting
- Optimize processes
- Discover new opportunities
- Become trusted Advisor
- Deepen Customer Relationship
- Leverage on the Release Changes (3-4 p.a.)
- Focus on Analytics
- More tools for managers
- Enrich with own Extensions, Mobile Apps
- Offer Implementation and Support as subscription (SLA)
- Benefit from Renewals
- Cross Sell from Largest Portfolio in the Market
- Big Data
SaaS
Engagement
Phase
Post -
Implementation
Implementation
Pre -
Implementation
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Disruption
Fear or Opportunity
Oracle Confidential – Internal/Restricted/Highly Restricted 13
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 14
• Change is here
• It will take dedicated effort
• If you don’t do it someone will
FEAR
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Opportunity
Oracle Confidential – Internal/Restricted/Highly Restricted 15
Recurring Revenue
Success
Transactional
Fixed Scope
Offering
100% Margin
Recurring Revenue
(referral/Resell)
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Fixed Scope Offerings are just the beginning
Activate core services
Release 1 Release 2 Release 3
Fixed Scope Offering
Adoption of additional services
“Managed Services Model”
• Adoption of new functions
• Extension of integrations
• Essential ‘core’ functions
• Content & data
• Integrations
LIVE
Weeks not Months !Keep the solutions simple ! Land and Expand !
Release 4
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Oracle Cloud Services fixed scope recommendations
• Business Objectives
• Solution Proposal
• Scope (Business Process)
• Scope (Application)
• Implementation Approach 
Methodology
• Project Plan  Time Frames
• Exclusions
• Assumptions
• Team Structure
• Responsibilities
– Please ensure that your fixed scope offering (FSO)
uses the product names as listed in the Oracle
Cloud Services Global Price List.
Recommended Topic areas include:
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18
Don’t fall off the Trough
Today FuturePast
On Prem
Revenue
Cloud Revenue
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Predictable Revenue is Worth the Investment
• Once recurring revenue builds…
• Recurring revenue will begin to cover fixed expenses
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 19
Cloud Revenue
Today Future
Fixed
Expenses
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 20
Leverage the past, invest in the future
Today FuturePast
On Prem
Revenue
Cloud Revenue
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
SaaS/Cloud
Partner Delivery Transformation (PDT)
Program
Development Framework, Objectives and Services
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
PDT for SaaS Program
Value Proposition & Objectives
 Enable partners for the SaaS/Cloud project delivery model & Approach
 Facilitate partners to deploy SaaS projects in shorter timelines and with low
budgets.
 Build capability and capacity of partners in estimating, scoping, proposal
development, planning and preparing forSaaS projects
Align the partners Implementation Methodology with OUM for Cloud
 Facilitate and Review the FSO – Fixed Scope Offerings development &
preparation before submission toobtain Resell Rights
 Facilitate the SaaS consulting business model and framework development for
partners
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
PDT SaaS – Development Framework
Plan
Review
Engage
Enable
Monitor
 Engage: Build Relationship with partners along with
SaaS/Cloud Leaders
 Plan: Plan out Engagement, enablement and transformation
activities and agree on an action plan
 Enable: the partner by delivering the planned and agreed
upon activities/trainings/workshops
 Transform: Develop the partner SaaS Delivery and business
model, proposal development , FSOs
 Monitor: Overall SaaS projects delivery through periodical
reviews & CEP project engagement services*
 Review : the partner project engagement by collecting the
customer feedback and lessons learned
* Available in MEA, subject to Oracle mgmt approval for EECIS Region
Transform
360 Degree
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
SaaS Partner Delivery Transformation Program
Services & Activities
Partner SaaS Delivery Readiness Assessments by Pillars
Scoping & Requirements Gathering Approach
Proposals Development Workshops & Reviews
Project Mgmt. Plan & WBS Preparation & Planning guidelines
Cloud Implementation Methodology & Release Strategy adoption
Project Delivery & Support “Land & Expand” Model design facilitation
FSO – Fixed Scope Offerings Preparations and Reviews
Pillar based Roadmap to Delivery Transformation Readiness (DTR) guidelines
Delivery Model: with SaaS partner teams
1 to 1 in-house capacity building assessment sessions
Review and walk through of SaaS Delivery Assets (through Cadence calls)
Facilitation in first 2-3 proposal preparations
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Call to ACTION
1. Decide by priority cloud Pillar to Focus based on consulting & functional strengths,
projects experience, customer success stories and market traction.
2. Formulate SaaS team (Sales, Presales, Consultants, Project mgmt.) and assign a
practice/ initiative owner.
3. Set a capability building enablement plan (Bootcamps, LVC, recorded sessions and
complete the competency criteria of Sales, Presales, Support and implementation)
refer to detailed decks
4. Request for Environment access for the respective pillars to focus (refer to process)
5. Engage the PDT Program to start your SaaS Delivery transformation to build capacity in
SaaS consulting practice
6. Develop your FSO (where ever applicable) to be approved & obtain Reseller Rights
7. Finalize your DELIVERY READINESS activities and business/consulting model of SaaS
Oracle Confidential – Internal/Restricted/Highly Restricted 25
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |
Join the community: oracle.com/cloudconnection
Cloud Partner Program: oracle.com/partners/goto/cloud
Cloud Products: cloud.oracle.com
Join the Conversation
Transforming  Partner Consulting Business to Capture Profit in the Cloud

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Transforming Partner Consulting Business to Capture Profit in the Cloud

  • 1.
  • 2. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Transformation! Sarkis Kerkezian PDT Program Director ECEMEA - SaaS Partner Delivery Transformation Program OPN Day – Dubai 2015 Transforming your Consulting business to capture profit in the Cloud
  • 3. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 3 “Time has been transformed, and we have changed; it has advanced and set us in motion; it has unveiled its face, inspiring us with bewilderment and exhilaration.” Gibran Khalil Gibran
  • 4. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Agenda 1 2 3 4 5 Why Cloud? – Market and Opportunity Differences in Cloud and Traditional model Revenue Model – Up Front/Recurring Disruption in the traditional model PDT Program Call to Action Oracle Confidential – Internal/Restricted/Highly Restricted 4 6
  • 5. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Why Customers Want Cloud 5 Faster ROI • Reduced setup costs; applications are ready to use once the user subscribes. • No additional hardware costs; the processing power required to run the applications is supplied by the cloud provider. • Faster to operational; fast provisioning, standards based Agility •Automated updates; updates are available online to existing customers. New software will not be required and the updates will usually be deployed automatically by the cloud provider. •Usage based model; Only pay for what is actually use. •Cross device compatibility; SaaS applications can be accessed via any internet enabled device. It is ideal for those who use multiple devices; smart phones, tablets, and multiple computer. Flexibility • Scalable; if a user needs more storage or additional services, they can access these on demand without installing new software or hardware. • Accessible from any location; No restrictions to installations on individual computers, an application can be accessed from anywhere with an internet enabled device.
  • 6. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle and IDC Study IDC knowledge base of over 750 partners. Oracle commissioned IDC to interview our Oracle partner across the globe that have already aggressively moved all or part of their business to the cloud Oracle Confidential – Internal/Restricted/Highly Restricted 6
  • 7. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 7 What are you, and what do you want to be?
  • 8. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | The Cloud is Fundamentally Different FROM TO Technology 2nd Platform 3rd Platform Time Horizon Short Term Long Term Customer IT Business & IT Sales Motion Deal Relationship Marketing Traditional Digital Activities Resale Pro Services Services Services Mgd Services Creating IP Competition Traditional Non-Traditional 8
  • 9. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Traditional vs Cloud Services Model Traditional On Premise Services • Project Based • Setting up servers • Networks • Database • Security rules • Migration/integration Cloud Service Delivery • Initial fixed Project • UI and business rules • Migration integration • Provision Users/Security • BI and Reporting • Ongoing Managed Services • User administration • Change Management/user adoption • Advisement of new functions/rapid releases cycles • Value add IP (Product/Process) Oracle Confidential – Internal/Restricted/Highly Restricted 9
  • 10. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | The Shifting Business Model Oracle Confidential – Internal/Restricted/Highly Restricted 10
  • 11. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 11 The Cloud / MSP – Most Successful Partnership Trough
  • 12. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Partner opportunities with Public Cloud per project phase Engagement Phase Post - Implementation Implementation Pre - Implementation - Integration - Data Migration - Keep it Simple: Essential Core Functionality - Content and Data - Personalise and Configure - Coaching and Training - Management Consulting - Optimize processes - Discover new opportunities - Become trusted Advisor - Deepen Customer Relationship - Leverage on the Release Changes (3-4 p.a.) - Focus on Analytics - More tools for managers - Enrich with own Extensions, Mobile Apps - Offer Implementation and Support as subscription (SLA) - Benefit from Renewals - Cross Sell from Largest Portfolio in the Market - Big Data SaaS Engagement Phase Post - Implementation Implementation Pre - Implementation
  • 13. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Disruption Fear or Opportunity Oracle Confidential – Internal/Restricted/Highly Restricted 13
  • 14. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 14 • Change is here • It will take dedicated effort • If you don’t do it someone will FEAR
  • 15. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Opportunity Oracle Confidential – Internal/Restricted/Highly Restricted 15 Recurring Revenue Success Transactional Fixed Scope Offering 100% Margin Recurring Revenue (referral/Resell)
  • 16. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Fixed Scope Offerings are just the beginning Activate core services Release 1 Release 2 Release 3 Fixed Scope Offering Adoption of additional services “Managed Services Model” • Adoption of new functions • Extension of integrations • Essential ‘core’ functions • Content & data • Integrations LIVE Weeks not Months !Keep the solutions simple ! Land and Expand ! Release 4
  • 17. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Cloud Services fixed scope recommendations • Business Objectives • Solution Proposal • Scope (Business Process) • Scope (Application) • Implementation Approach Methodology • Project Plan Time Frames • Exclusions • Assumptions • Team Structure • Responsibilities – Please ensure that your fixed scope offering (FSO) uses the product names as listed in the Oracle Cloud Services Global Price List. Recommended Topic areas include:
  • 18. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18 Don’t fall off the Trough Today FuturePast On Prem Revenue Cloud Revenue
  • 19. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Predictable Revenue is Worth the Investment • Once recurring revenue builds… • Recurring revenue will begin to cover fixed expenses © IDC Visit us at IDC.com and follow us on Twitter: @IDC 19 Cloud Revenue Today Future Fixed Expenses
  • 20. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 20 Leverage the past, invest in the future Today FuturePast On Prem Revenue Cloud Revenue
  • 21. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | SaaS/Cloud Partner Delivery Transformation (PDT) Program Development Framework, Objectives and Services
  • 22. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | PDT for SaaS Program Value Proposition & Objectives  Enable partners for the SaaS/Cloud project delivery model & Approach  Facilitate partners to deploy SaaS projects in shorter timelines and with low budgets.  Build capability and capacity of partners in estimating, scoping, proposal development, planning and preparing forSaaS projects Align the partners Implementation Methodology with OUM for Cloud  Facilitate and Review the FSO – Fixed Scope Offerings development & preparation before submission toobtain Resell Rights  Facilitate the SaaS consulting business model and framework development for partners
  • 23. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | PDT SaaS – Development Framework Plan Review Engage Enable Monitor  Engage: Build Relationship with partners along with SaaS/Cloud Leaders  Plan: Plan out Engagement, enablement and transformation activities and agree on an action plan  Enable: the partner by delivering the planned and agreed upon activities/trainings/workshops  Transform: Develop the partner SaaS Delivery and business model, proposal development , FSOs  Monitor: Overall SaaS projects delivery through periodical reviews & CEP project engagement services*  Review : the partner project engagement by collecting the customer feedback and lessons learned * Available in MEA, subject to Oracle mgmt approval for EECIS Region Transform 360 Degree
  • 24. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | SaaS Partner Delivery Transformation Program Services & Activities Partner SaaS Delivery Readiness Assessments by Pillars Scoping & Requirements Gathering Approach Proposals Development Workshops & Reviews Project Mgmt. Plan & WBS Preparation & Planning guidelines Cloud Implementation Methodology & Release Strategy adoption Project Delivery & Support “Land & Expand” Model design facilitation FSO – Fixed Scope Offerings Preparations and Reviews Pillar based Roadmap to Delivery Transformation Readiness (DTR) guidelines Delivery Model: with SaaS partner teams 1 to 1 in-house capacity building assessment sessions Review and walk through of SaaS Delivery Assets (through Cadence calls) Facilitation in first 2-3 proposal preparations
  • 25. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Call to ACTION 1. Decide by priority cloud Pillar to Focus based on consulting & functional strengths, projects experience, customer success stories and market traction. 2. Formulate SaaS team (Sales, Presales, Consultants, Project mgmt.) and assign a practice/ initiative owner. 3. Set a capability building enablement plan (Bootcamps, LVC, recorded sessions and complete the competency criteria of Sales, Presales, Support and implementation) refer to detailed decks 4. Request for Environment access for the respective pillars to focus (refer to process) 5. Engage the PDT Program to start your SaaS Delivery transformation to build capacity in SaaS consulting practice 6. Develop your FSO (where ever applicable) to be approved & obtain Reseller Rights 7. Finalize your DELIVERY READINESS activities and business/consulting model of SaaS Oracle Confidential – Internal/Restricted/Highly Restricted 25
  • 26. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Join the community: oracle.com/cloudconnection Cloud Partner Program: oracle.com/partners/goto/cloud Cloud Products: cloud.oracle.com Join the Conversation