HAN Digital helped global IT Services company in Philippines to identify and assess the talent supply market in different key talent elements to setup new global delivery center, which helped our client to reduce hiring cost and great hiring success.
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Location Strategy & Analysis - Setting up new Delivery Center in Philippines - Case Study by HAN DIGITAL
1. Talent Market Landscape - Philippines
How HAN Digital helped, a Fortune 500 customer to expand
global delivery center out of next wave emerging city in
Philippines!
Our customer is a more than $50 Bln revenue
generating multinational information
technology company, which has multiple
delivery centers across globe.
Customer was trying to setup new delivery
center in one of the 'next wave' city in
Philippines to have cost advantage. They were
not able to assess talent supply to acquire
potential right talent from the market place.
Our goal was to study the talent supply
(experienced and graduates) market for 80+
various role play in the delivery center. We
decided to execute combination of telephonic
interviews, field assessment, F-F interviews
with target audience, panel connects to
understand and validate the talent supply
market to have research recommendations.
This approach helped our client to understand
the relevant talent market. Jointly worked to
acquire about 550 experienced and 100
graduate hires in span of 6 months
OVERVIEW
“Han digital proposed a 8 step process
to understand the state of talent & skill
availability in the target emerging city
by evaluating the demand and supply
across target market"
Key Dimensions of Talent Landscape:
- Industry employment preference
- Talent pool sizing - Skill and JD
- Fresh graduates talent supply
- C&B benchmarking
- Demand & Supply job market
- Talent maturity & best practices
- Talent mobility
- Social media talent hirings
- Ease of hiring by role
HAN Digital. | A Case Study on Talent Market Landscape
Talent Research Case Study
2. APPROACH
40%
CONCLUSION
Research identified to contribute more than
85% local fresh talent, which leading to
increased talent retention in ITES/BPO delivery
center. Significant savings on overall hiring
cost due to attracting local talent from tier I
location and talent mobility roadmap by us.
Identified feasible role and skills to be easily
hired at less time and recommended internal
role moments from major delivery centers
from Manila .
HAN Digital has combined these elements to
help countless Fortune 500 company to grow
global delivery center and business success.
Hiring cost optimized by
knowing the talent map
to acquire right talent
120+ Telephonic Interviews: Leveraging HAN
Digital network connects and target audiences
to gather targeted talent market insights
40+ F-F interviews: Our SME traveled to field
and met industry professionals, SMEs and
HR/Talent acquisition leaders along with
similar ecosystems, that exponentially
increased our confidence level on the data
gathered through telephonic discussion about
talent market
20+ Universities: We made sure to understand
the graduate talent supply from the local
universities/institutes to hire entry level
resources. Met top 10 University placement
head to understand the graduate supply and
skill availability
10+ Government and IT Park Officials : Met
city mayor, investment officials and IT park
head for understanding the local market
behaviors and benefits to the new expansion
plan by any IT / BPO services setups.
RESULTS
HAN Digital Solution | A Case Study on Talent Market Landscape
86%
Onboarding
rate with great
employer branding
3,500+
Market ready talent pool
for 60+ roles and 20+
where identified as hard
to hire skills
Reach us to discuss our Talent consulting offerings at info@handigital.com /
saran@handigital.com