2. Zurich Insurance
Internal Consulting (iCON)
Zurich Internal Consulting (iCON) is the internal management consulting service provider supporting Zurich in key
strategic and operational projects. We are a diverse group, consisting of senior professionals from top management
consulting firms, engineers with deep knowledge of operations and service delivery, experts from leading insurance
companies, as well as graduates from premier MBA programmes or engineering universities.
We support Zurich’s global business segments to help them reach their strategic goals, sustainable growth, and
profitability targets. At the same time, iCON represents a talent pool to prepare our people to move into
management roles within Zurich. Our iCON offices are located in Zurich, Switzerland, and in the Chicago area, United
States.
iCON offers you to…
• Be part of a diverse, high-profile team working in an
international business environment
• Coach and mentor junior team members to achieve
impact for our business partners
• Manage day-to-day activities of the full project team
• Be exposed to Zurich’s Top Management and the
opportunity to shape their agenda
• Strengthen your insurance knowledge and thought
leadership
Are you looking for..
• Your next career opportunity, where you can apply
both your consulting skills and insurance/financial
services expertise to support Zurich to implement its
strategic priorities?
• Playing a key role in the strategic development of a
global company that offers you opportunities beyond
consulting and engineering?
Are you a bright, open-minded and results-oriented
person with proven leadership skills who wants to be
part of an international and diverse team? Then join us!
3. At Zurich iCON you will experience a challenging and rewarding career.
Consultant Senior Consultant Manager Senior Manager Principal
Career progression
at Zurich iCON
Consultants lead discrete pieces of a project. They conduct
analyses, interview business partners and synthesize results
of their analyses. They contribute to project
recommendations and frequently present their findings to
business partners. Consultants often plan fun events for
teams.
Senior Consultants lead entire ‘workstreams’ and work
directly with senior business partners. Their responsibilities
include conducting analyses, synthesizing analytical findings
into recommendations, structuring presentations and
sharing insights with business partners. They assist in overall
project management and coaching of junior colleagues.
Managers are responsible for leading a full project team.
The more junior managers work closely with Principals and
business partners to define the project objectives and
structure workstreams. They ensure the project is on track
and that it meets the expectations of the business partners.
Senior Managers develop and lead complex projects by
bringing to bear deep insurance and functional expertise.
They work continually with business partners to identify
project opportunities and shape objectives. They are
responsible for day-to-day project management and
formal mentoring of junior colleagues.
Principals work with senior executives to provide thought
partnership on strategic and operational priorities. They
apply deep consulting and insurance expertise to shape
projects and guide teams on achieving impact together
with their respective business partners. Principals have
people management responsibilities and are accountable
for specific clients.
Road ahead: we support the transition into
challenging line management roles after a
distinguished career at iCON.
4. People
at Zurich iCON
Anita Horgosi
Senior Consultant – Master in International Management, CEMS MIM
I have worked on a variety of different projects, and all of them were highly interesting to me. I was
involved in an HR process review, a large transformation project covering several countries, I spent some
time in Hong Kong supporting the APAC regional strategy development, and currently I am working
closely with the Innovation team of Zurich, establishing partnerships with insurtech startups.
Joshua Nyaberi
Manager – MBA, INSEAD; 6 years of banking and insurance audit experience with PwC and Deloitte; 4 years
managing captive insurance companies in the Cayman Islands
My favorite iCON project was designing Zurich’s Operations and Technology End-to-End Blueprint
covering services, technology and people. It gave me a snapshot of the environment in which Zurich will
be operating in 2021+ and helped inform the decisions and investments that Zurich needs to make over
the next 5 years.
Marco Bossetti
Senior Manager – MBA, Columbia Business School; MSc in Management Engineering, Politecnico di Milano; 6
years of banking and insurance consulting experience with McKinsey
Out of external consulting, iCON has given me a path into deep insurance knowledge and the start of a
corporate career, while still doing consulting with an extremely motivated high-performing team.
