Sarah Foster is seeking a retail management position where she can further develop her experience. She has over 5 years of experience as an Assistant Manager and Store Manager in the retail industry. Her skills include communication, marketing, sales, computers, organization, leadership, and teamwork. Her resume details her work history managing Bath & Body Works and The Body Shop stores, where her responsibilities included staff management, financial oversight, merchandising, customer service, and sales goals.
1. SARAH FOSTER
(c) 249.878,2227 ~ sarah.foster@live.ca
Objective
Looking to further and build my retail management experience.
Education
2008-2010 Canadore College North Bay, ON
Business
Skills & Abilities
• Communication
• Marketing
• Sales
• Computer (MAC & PC)
• Work well under pressure and in a fast
paced environment
• Positive attitude
• Fast Learner
• Trustworthy
• Organization
• Leadership
• Time Management
• Team Player & Co-operates well
Work Experience
Co-Manager Capability Bath & Body Works Sudbury,On
September 2014- February 2016
• Open/Close Store
• Manage money ($3200-$15000)
• Hire/Train Staff
• Oversee that staff completes training
• Plan and execute floorsets and main-
tain visual standards
• Organize back room product for de-
livery/easy execution to floor
• Put through damages and testers,
organize box-up product for invento-
ry season
• Balance cash flow
• Create coin orders
• Organizing bankbook deposits
• Take part of conference calls with
other SMs and DMs
• Create and maintain staff schedules/
hours/payroll
• Work towards individual sales/store
sales
• Coach staff on the spot and privately
on their sales/conversion/emails
• Help resolve staff issues – open door
policy
• Maintain a positive environment for
the staff
• Help resolve customer issues
• Review reports for store/ district to
see where we can improve our sales
and what we can focus on to im-
prove
• Review reports for myself and co-
management/sale leads to
• coach on how we can improve our
sales.
2. Assistant Manager The Body Shop Sudbury, ON
January 2014 – July 2014
• Open/Close Store
• Manage money ($500-3000)
• Stock Store
• Oversee that staff completes training
• Visual merchandising (with an eye on
details)
• Balance cash flow
• Do daily banking deposits
• Take part of conference calls about
promotions and product knowledge and
company goals
• Create staff schedules
• Create schedules for cleaning/chores
• Plan in-store promotions/events
• Help resolve any staff issues
• Work towards individual and store bud-
gets and goals for day/week/month/
quarter
• Interact with customers and give advice
on makeup/skin care
• Evaluate staff
• Coach staff
• Keep an eye on product sales and de-
partment sales
• Help drive sales to make sure all staff
succeeds in sales
• Delegate activities within store
• Audit the store to make sure it is up to
company standards
• Collect/record information on traffic/
conversion in store
• Collect and record and keep safe cus-
tomer information
• Sell store membership cards
• Interview/hire/check references of new
staff
Assistant Manager Bentley Leathers Inc. Sudbury, ON
December 2012 – January 2014
• Open/close store
• Manage money ($600-2000)
• Place stock orders
• Receive inventory
• Send out repairs and damages
• Train new staff
• Visual merchandising
• Balance cash flow
• Make multiple deposits a day
• Help resolve any staff issues
• Work towards individual and store bud-
get for day/week/month/quarter
• Help hire and give input on staff
• Interact with customers and help them
with any items or questions about lug-
gage and travelling
• Deal with customer concerns/com-
plaints
Certificates
Business Management Skills
References Available Upon Request