Today's digital environment calls for use of technology while teaching to engage and excite student community !

1. Digital Environment : Implications for
Teaching
S G Deshmukh
ABV-Indian Institute of Information Technology &
Management Gwalior
In AICTE sponsored workshop on
Innovations in Teaching & Research Methods,
QIP Centre, MITS Gwalior 26 Mar 2015

2. Acknowledgement
 This presentation is based on the
discussions with
 Prof PN Rao, University of Northern Iowa,
USA
 http://www.slideshare.net/ramjirao/2015-emerging-trends-in-
educationpn-raogwalior
 Prof B N Jain, VC, BITS, Pilani
26 March 2015 2

3. My Indicative sessions at MITS
Sn Title Date Theme
1 AICTE sponsored
workshop on Quality of
Technical Education
7 Mar 2009 Use of IT in
Engineering
Education
2 National conference on
Advances in ICT
28 Oct 2013 Relevance of
IT
3 Traning Programme on
Pedagogical Approaches
in Technical Education
3 May 2014 Engineering
research

5. My talking points..
 Today’s digital environment
 Democratization of education
 Role of Technology vis-à-vis teacher
 Various technology tools available
 Experience sharing of a course
 Insights & observations
 Concluding remarks

6. History Quiz..
 Students today depend too
much on --------.
They don’t know how to write
on ----

7. Quiz..
 Students today depend too much
on paper .
 They don’t know how to write on
slate
 What will they do when they run
out of paper !!
 School Principal , 1815
 https://www.youtube.com/watch?v=D17P3kqB3_0
 A different way to think about technology in education: Greg Toppo at
TEDxAshburn

8. Digital environment ..
 Social Media
 Mobile
 Cloud environment
 Big data and,
 Numerous electronic gadgets
 Every sector is getting affected by these
 Education is NO exception..

9. Microsoft vision of Classroom of the
future
 https://www.youtube.com/watch?v
=aJu6GvA7jN8

10. Learning in Today’s environment ?
-

11. Today's environment
 Pervasive net
 Mobile penetration
 Digital onslaught
 Education- no exception

12. Again History..
 “Books will soon be obsolete in the public
schools. Scholars will be instructed
through the eye. It is possible to teach
every branch of human knowledge with
the motion picture. Our school system
will be completely changed inside of ten
years.”
 In “The New York Dramatic Mirror”,July 1913

13. Students’ Experiences
 http://www.youtube.com/watch?v=dGCJ46vyR9o

14. Remarks..
 Old paradigm of homogenization,
standardization and mechanization of
learning processes , outcomes and
assessment is questionable !.
 Widening chasm between professional
learning needs and traditional university
course content and processes as
disciplinary knowledge proliferates,
professional work becomes both more
specialized and digitized, the curriculum
becomes more crowded.

15. Remarks..
 Pedagogic affordances of digital
technology in the educational space
 An abundance of all kinds of learning
resources on any topic freely available
to use and share

16. Remarks..
Current environment is about informalising, digitalizing,
socializing and authenticating university learning
where appropriate , accommodating vast array of
professional learning needs and new ways of
demonstrating rigour in academic standards beyond
the simple one-size-fits-all approach !
 Traditional explicit and declarative knowledge is the
focus.
 In a fast moving industry, the time needed for
universities to package knowledge in this way means
the university programs will always lack relevance and
currency

17. Remarks..
 Much of the required skill and knowledge
base required in digital media is tacit or
procedural and is therefore learned in a
situated and authentic context rather than a
decontextutalised classrooms.
 Flexible, personalized and student-driven
learning opportunities maximize student
engagement.

18. Remarks....
 Curriculum needs to be changed rapidly. Frankly
speaking, universities are not designed to change
curricula and introduce new classes at the pace
required by changing industry requirements.
 The pace of change is very fast.
 The curricula must be open ended. Open learning is
to be welcomed. Flexible and adaptable curriculum
needs to be evolved.
 The way we learn should be our most personalized
experience because no two people process
information the same way.

19. Expectations of Student community
and Industry
 Bombarded with technological gadgets (Mobile,
web, laptop etc.)
 Low retention span
 Role of teacher?
 Teacher as a facilitator/coach
 Employability ?
 Dynamic requirements of industry
 Gap between what is taught and what is
required

20. All pervading digital environment !!
 Internet
 Mobile
 Multi-Media
 Notebook
 Ipad ,MP3, and
other gadgets
 amazon.com, ebay.com,
shaadi.com, snapdeal
 flipcartnaukari.com,
YouTube
 Social
/professional
networks:Facebook
, Linkedlin
20

21. Engagement
 Engagement of students is an issue
 Retention and attention span ?
 Guided by social media
 Peer-to-peer learning ?
 How to create interesting contents and
engage them.
26 March 2015 21

22. Courses..
 Typical lecture course : 40 Hours
 40 hours x 60 = 2400 minutes
 Typically attention span is 12 minutes
 So 2400/12 = 200 units of attention
 So in a typical course we have about
200 concepts/ideas/units to be
delivered
26 March 2015 22

23. Insights..
 Teacher can not be isolated from
Technology
 Teacher competing with Technology
 OR
 Technology complimenting Teacher ?

24. Idea..
 Democratization of education
26 March 2015 24

25. Democratization Idea 1

26. Democratization Idea 2: Massive Open
Online Courses (MOOC)
 A massive open online course is
an online course aimed at unlimited
participation and open access via the
web.
 MOOCs are a recent development
in distance education which was first
introduced in 2008 and emerged as a
popular mode of learning!
26 March 2015 26
http://en.wikipedia.org/wiki/Massive_open_online_course

27. 26 March 2015 27
"MOOC poster mathplourde" by Mathieu Plourde {(Mathplourde on Flickr) -
http://www.flickr.com/photos/mathplourde/8620174342/sizes/l/in/photostream/. Licensed under CC BY 2.0 via
Wikimedia Commons -
http://commons.wikimedia.org/wiki/File:MOOC_poster_mathplourde.jpg#mediaviewer/File:MOOC_poster_mat
hplourde.jpg

28. Remarks..
 David Cormier coind the term MOOC
 Principles of the learning theory of
connectivism coined by George Siemens
and connective knowledge by Stephen
Downes
 Learning is the process of making
connections
 Knowledge is the network
26 March 2015 28

29. MOOC in Indian Higher Education
 Formal (diplomas & degrees , traditional
higher education)
 Non-formal (continuing professional and
vocational education, formal certification)
 Informal (lifelong and adult learning)
 Source: FICCI Vision paper by Higher Education Committee, Aug
2014
26 March 2015 29

30. Motivation for MOOC..
 Huge shortage of faculty
 Shortage of 3.8 lakh teachers expected
to grow to 13 lakhs in next 8-10 years
 Report of the Task force on Faculty Shortage
and Design of Performance Appraisal
System, MHRD, 2011
 MOOCs are way to address the issue of
scalability and quality of education for
traditional educational institutions
26 March 2015 30

31. 26 March 2015 31

32. Remarks..
 Exploration in developing &
experimenting with alternative models
of course delivery
 Based on competence Comprehensive
list of Mooc Courses
https://www.mooc-list.com/
26 March 2015 32

33. 26 March 2015 P.N. Rao 33

34. For profit, independent of any
institution
For profit, partnered with 33
institutions
Non-profit, currently six partnered
institutions

35. Digital Cultures’
• Cultural “divide”?
• Teaching and the teacher
• Teacher familiar and adaptable to
technology
• Technology as a tool
• The MOOC ‘platform’
• Digital comfort

36. Teaching and the teacher
 Ability to handle
multiplicity of
media
 Blackboard,
video, Virtual
room, etc.
 Engaging
content ?

37. ‘One big difference between a MOOC
and a traditional course is that a MOOC
is completely voluntary. You decide that
you want to participate, you decide how
to participate, then you participate. If
you're not motivated, then you're not in
the MOOC.’
Downes, S. (2011). What a MOOC Does http://halfanhour.blogspot.com/2012/03/what-mooc-does-ch
Remarks..

38. Course at IITB
https://www.edx.org/course/introduction-computer-programming-part-1-iitbombayx-cs101-
1x#.U3XMasKKCid

39. Example: Academic Financial
Trading Platform
 Founded by Carnegie Mellon University
professors, launched online business education
courses in 2012 specifically for Indian MBA
students and executives.
http://www.academictrader.org/
 Offer massively open online business
courses by faculty from the world's top business
schools to a broad community of students,
researchers, and practitioners around the world
completely for FREE.
26 March 2015 39
http://timesofindia.indiatimes.com/city/delhi/Carnegie-Mellon-University-professors-launch-online-
business-education-courses-for-Indian-students/articleshow/17506783.cms?referral=PM

41. http://www.edukart.com/
 Started by alumni of Stanford and
IIMs.
 Offers degree courses recognized by
the University Grant Commission
(UGC) and also professional
certificates.
 Not free.
26 March 2015 41

42. Indian Initiatives
 http://www.swayamlearning.com/ -
(Study Webs of Active-learning for
Young Aspiring Minds)
 http://www.mooconmooc.org/#/login
https://www.mooc-list.com/countrys/india
26 March 2015 42
http://economictimes.indiatimes.com/industry/services/educat
ion/delhi-university-set-to-launch-massive-open-online-
courses/articleshow/45955770.cms

43. Sample MOOC Course
Offerings
 https://www.mooc-list.com/
 https://www.coursera.org/
 https://www.edx.org/
 http://www.bbc.co.uk/history/0/28
293511
26 March 2015 43

44. MOOC platforms support
collaborative learning
Requirements What technology can offer
1. A shared task goal – for the teacher to specify ✓
2. Resources Weblinks, digital libraries, ✓
3. The means to discuss Online discussion forums, Blogs ✓
4. Guidance on the process Study guide: Roles, scripts, worksheets,
teacher role
-
-
(Laurillard 2012)

45. Mobile Learning
 Educators need to view smartphones not
as a distraction to learning, but as an
accelerator.
 Students can use their personal devices
to personalize their learning.
 The where and when about using these
devices may need to be worked out for
effectiveness in an academic setting.
 Source: Prof PN Rao
26 March 2015 45

46. Other Trends in Digital
environment
 Flipped classroom/Blended instruction
 Collaborative Group Working using Mobile
phones
 Social media – Face Book, Linked In,
Research Gate, Blogs, …
 TED Talk series (Technology
,Entertainment & Design)
 Source: Prof PN Rao
26 March 2015 46

47. Experience sharing..
 Course I taught at IIT Delhi
 MEL420: Total Quality Management
 An elective course for final year B The
students

48. Background to the course
 Curriculum designed jointly by IIT Delhi,
Industry associations and industry
 Focus on applications of TQM
 Emphasis on “Learning-by-doing” through
the framework of Plan-Do-Check-Act
(PDCA).
 It is 3-0-2 course (meaning 3 lecture hours + 2 lab
hours per week)

49. Course Design
Concept Through
Customer satisfaction Regular feedback, change in
behavior, acknowledgement from
them
Team working and
syndicate exercises [
Discussions in labs, a variety of
assignments, open-ended
exercises etc.
Focus on softer aspects
of TQM
By sensitizing students about team
work, leadership, group dynamics ,
difficulties in implementing TQM
etc.
Continuous process
evaluation and
improvements
Feedback, field level improvements
actually carried out

50. MEL420: Total Quality Management
Course Goals
To enable to
 Appreciate importance of quality and its
historical evolution
 Understand continual improvement, customer
satisfaction, process improvement and total
organizational involvement;
 Understand both technical and philosophical
issues surrounding quality management;
 Apply quantitative and qualitative tools and
techniques in appropriate ways to investigate
and ultimately resolve product or service quality
concerns; and,
 Evaluate the use of TQM initiatives, tools, and
techniques in an organization

51. Course Overview ..1..
 Module I: Fundamentals: Evolution of quality-Inspection,
quality control, quality assurance and Total Quality
Management, Customer-orientation: internal & external
customer concept, Quality philosophies of Deming, Juan,
Crosby, Ishikawa, Taguchi. TQM in manufacturing and
services. Tools and improvement cycle (PDCA), Various TQM
models.
 Module II: Tools and Techniques: Seven QC tools
(Histogram, Check sheets, Ishikawa diagrams, Pareto, Scatter
diagrams, Control charts. Applications of these tools. Quality
Function Deployment. Statistical Process Control, Process
capability,

52. Course Overview..2..
 Module III: Systems and Procedures: Poka-Yoke and system
of mistake-proofing, JIT and Elimination of waste, House
keeping and 5-S, Total Productive Maintenance, Six-Sigma
methodology, Quality Costs Standardization etc.
 Module IV: Human Resources Management &
Implementation: Organizational, Communicational and Team
requirements. Attitude, value system and behavioral patterns.
Use of teams in process management. Group dynamics,
Quality circles, high performance and self-directed teams.
Motivation and leadership theories Empowerment. Human
resource polices in TQM. Quality strategy and policy. Quality
award models: Rajeev Gandhi National Quality Award Model,
European Quality Award, Deming prize, self-assessment,
Benchmarking ;Continuous vs breakthrough improvements.
Management of change. Implementation barriers. TQM
practices

53. Methodology
of Teaching-Learning Process
 Lecture sessions
 Hands-on lab
sessions
 Case studies
 Video films
 Computer simulations
 Guest lectures from
industry
 Industry visits
 Mini-projects
Quiz Minor
Tests
Major
Test
Mini-
Project
Lab Book Review
etc.
5 % 25% 35% 15 % 15 % 5 %

54. Repository of Digital tools ...
 NPTEL
 Aview
 Youtube
 Slideshare
 Blog
 Facebook/linkedin
 Google+ hangouts/Skype
26 March 2015 54

55. Digital tool : NPTEL Resource
 NPTEL course on TQM
 http://nptel.ac.in/courses/index.php?su
bjectId=110105039
26 March 2015 55

56. Digital tool :
Amrita Virtual Interactive E-learning World(a-
view)

57. A-VIEW Single Window
www.aview.in

58. IIT Bombay uses A-VIEW for Training
more than 3800 Teachers online

59. Digital tool : YouTube
MEL420: Total Quality Management
Module : Fundamentals
1
De i g’s Theory of
Systems
http://www.youtube.com/watch
?v=2MJ3lGJ4OFo
14.49 Min
2
Jura ’s Theory http://www.youtube.com/watch
?v=umkh4pUnAhg
1.34 Min
3
Feige bau ’s Theory http://www.youtube.com/watch
?v=0FIyxz-F7LQ
o.47 Min
4
Philip Crosby http://www.youtube.com/watch
?v=YP2Y4NvaDpk
1.13 Min
5
Ishikawa http://www.youtube.com/watch
?v=iaMkckimA-g
0.37 Min
6
Interesting movie on
Chair assembly
http://www.youtube.com/watch
?v=bTE9kbEuMgQ
8.42 Min
7
On TQM http://www.youtube.com/
watch?v=OSA1q107IYg
2.31 Min
26 March 2015 59

60. Watch Youtube:
Deming’s Theory of Systems
 http://www.youtube.com/watch?v=
2MJ3lGJ4OFo

61. Joseph Juran (1904-2008)
 Management
Involvement
 Quality trilogy
 Quality Planning
 Quality Control
 Quality Improvement
 http://www.youtube.com/wa
tch?v=umkh4pUnAhg

62. Digital tool: Research gate
Slideshare
 https://www.researchgate.net/publication/260552718_TQM-
Summary-2014?ev=prf_pub
 https://www.researchgate.net/publication/260286167_MEL4
20_Total_Quality_Management_Quality_Award_Models__Nee
d__Self-
assessment_process__Rajeev_Gandhi_National_Quality_Awa
rd__Deming_Award?ev=prf_pub
 http://www.slideshare.net/SanjeevDeshmukh/research-
visibiltysgd
 https://www.researchgate.net/publication/262566120_NPTEL
-experience-sharing-2011

63. Digital tool : Blog
 http://iitdtqm.blogspot.in/
 http://sgdeshmuk.blogspot.in/
26 March 2015 63

64. 26 March 2015 P.N. Rao 64

65. What we did in the Course
 Total Lab assignments: 10
 Quizzes:2
 Minors:2
 Major:1
 Book Review/PT : 1
 Mini Project: 1
 Youtube Links: 22+

66. Quality through digital sources
 Memory based
teaching as opposed
to a more engaging
and creative learning
process
 Acute shortage of
faculty
 Outdated curriculum
 Lack of linkage
between knowledge &
skills
 Multi-media and
interactive tools to
make interesting
learning
 Faculty resources can
be shared through IT
 Dynamic curriculum
looking at the industry
needs
 Web connectivity

67. Remarks..
 Both teachers and students construct
knowledge collaboratively and the student
is an active partner in this process.
 Teacher as a guide rather than a sage on
the stage !
 Self-directed and life –long learning
 Teacher's role not extinct but Distinct (Fr
Rex Angelo, 2009)
 Teaching as a reflective practice not a
reflex practice

68. Implication : Interactivity
 Interactivity being more recent in the IT
evolution
 Enables to understand customer (student)
better
 Helps in understanding various features and
add-ons by close interaction
 Feedback through blogging/facebook etc.
68

69. Implication for Quality
Management: Connectivity !
Communication is anytime, anywhere via
any device : Person-to-person, person-
to-machine, machine-to-machine
 Connecting to Information sources
 Connecting to Change
 Connecting to an ever-changing , far
reaching universe
 Connecting to new issues and trends
 Connecting to diverse resources

70. Insights..
 Shift from the perspective of knowledge
giver/sender to the perspective of
knowledge receiver/recipient
 Emphasis on Learning !!!
 People do not select medium BUT they
adopt themselves to medium (Prof N Cho,
Hanyang University, Korea, 2 Jan 2009 at
IIITM Gwalior)

71. Strategy for TQM in a digital
environment
 Active use of digital resources
 Knowledge sharing
 Stress on continuous improvement
 Listening to the voice of
customer(internal or external)
71

72. Remembering
Understanding
Applying
Analyzing
Evaluating
Creating
Bloom’s Taxonomy for learning

73. The global demand for education requires
investment in pedagogic innovation for
MOOCs to deliver
TEL-based pedagogic innovation must support
students at a better than 1:25 staff-student
ratio
Teachers need the tools to design, test, gather
The global demand for education requires investment in
pedagogic innovation :Digital environment provides that…
Teachers need the tools to design, test, gather the evidence of
what works, and model benefits and costs
Designing learning experiences that use technology for
learning is challenging so resilience and robustness are
a must!
Teachers are the engine of innovation – designing, testing,
sharing their best pedagogic ideas
Concluding remarks.

74. Thank You!
 deshmukh.sg@gmail.com
Visit me
www.slideshare.net/
SanjeevDeshmukh/