1. Social Media Best Practices
Sandra Rimetz, Instructor
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Estimated that in 2015
nearly 60 percent of
Earth's population will
be on the Internet
Cisco Visual Networking Index: Global Mobile
Data Traffic Forecast Update, 2013–2018
3. Defining Social Media
www.sophisticateduser.com 2014Sandra Rimetz
Forms of electronic
communication (as Web
sites for social networking
and microblogging) through
which users create online
communities to share
information, ideas, personal
messages, and other
content (as videos). ~Merriam-
Webster
Websites and applications
that enable users to create
and share content or to
participate in social
networking. ~Oxford Dictionaries
A Reminder
of What
Social Media
Is…
11. www.sophisticateduser.com 2014Sandra Rimetz
of consumers would recommend a
brand to others after interacting
with them on social media.
90%
http://www.thedrum.com/news/2013/07/04/iab-study-finds-90-consumers-back-
brands-after-interacting-social-media#ixzz2gzdAN9Uu
12. Improved social signals that improve your
presence on the Internet (SEO)
Company branding
Improved brand awareness
Word-of-mouth advertising
Increased customer loyalty and trust
Improved audience reach and influence
www.sophisticateduser.com 2014
Sandra Rimetz
The Benefits
14. If all your employees understood
how important your company’s
social media presence is?
Can You Imagine Then…
www.sophisticateduser.con 2014Sandra Rimetz