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Studiedag  Commerciele economie  Windesheim University of applied sciences  School of Business & economics
Social Media  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Pupils to study  Twitter and blogs  in primary schools shake-up ,[object Object],[object Object],The Guardian , Wednesday 25 March 2009
Hotelschool van Stenden hogeschool eerste met alumni-community ,[object Object]
Zoekterm “ Social Media ”   Google Trends provides insights into broad search patterns. Please keep in mind that several approximations are used when computing these results.
Zoekterm  “ Vakantiehuis, vliegreis  ”   Google Trends provides insights into broad search patterns. Please keep in mind that several approximations are used when computing these results. Vakantiehuis  Vliegreis
Zoekterm “Geert Wilders”   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing +  Education
http://sandnsurf.wordpress.com/2008/10/09/social-media-communication/
Wat kan crowd sourcing / social media voor SBE  betekenen? Presentatie  crowdsourcing  20 minuten  In groepen opdracht op het internet zoeken mbv laptop / internet 15 min Presenteren per groep  20 minuten  Samenvatting conclusie  10 min
[object Object],[object Object],[object Object],[object Object],Wat kan crowd sourcing / social media voor SBE  betekenen?
 
Brand  Community  Consumer Relation  Relation  Relation  Before  Current
 
Crowd sourcing
Goldcorp  Canadian mining company
Goldcorp  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Given the right conditions a crowd is smarter than an individual ,[object Object],[object Object],[object Object],[object Object],(Each person should have private information,  even if it is eccentric interpretation of known facts) (People’s opinions are not determined by those around them) (people are able to specialize and draw on local knowledge) (some mechanism exists for turning judgments into a collective decision)
Examples  ,[object Object],[object Object],[object Object],[object Object]
160.000 leden, uit 200 landen, 30% problemen opgelost, 3 mil uitgereikt, 80% oplossingen uit andere bedrijfstak  ,[object Object],[object Object],[object Object],User Firm No proft Proft No proft Proft
4.000 leden Studenten en Young Professionals  (HBO en WO t/m 30 jaar)  €250.000 prijzengeld Rabobank, Nuon, TNT, Mars, Het Rijk, TNO, Nationale-Nederlanden en Prorail
[object Object],[object Object],[object Object],Markt onderzoek Altrex  schatting marktomvang  hangbruggen  (www.emporis.com)
Vangstenregistratie.nl  Ca 420.000 sportvissers  aangesloten bij een hengelsportvereniniging
[object Object],[object Object],[object Object],[object Object]
Air line rating  ,[object Object],[object Object],[object Object]
www.Iens.nl :  18.000 restaurants in NL,  3 mil bezoekers, 1 mil omzet  ,[object Object],[object Object],[object Object]
www.Amazon.com   ,[object Object],[object Object],[object Object]
Risico reductie bij koopbeslissingsproces
Rate my professors
 
[object Object],[object Object],[object Object],[object Object]
Tom tom map share  User Firm No proft Proft No proft Proft
Couch surfing 830.000 surfers
Nieuwsportal Weblog Zwolle
 
 
Lego zelf ontwerpen User Firm No proft Proft No proft Proft
Before:  100 designers avg age 29 After:  1.000.000 designers avg age 9
AFOL: Adult Fan of Lego
 
Highly profitable business model  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Wikipedia  Started in 2001 684 million visitors in  2008.  75,000 active contributors  10,000,000 articles  250 languages. Relatively few people  actively contribute  User Firm No proft Proft No proft Proft
Design crowd sourcing  17.000 designers
[object Object],[object Object],[object Object],[object Object],Voorbeeld  Competitie “Orange Valley”
Istockphoto
 
Flickr: photosharing  (summer 2006 5 million users / 150 million pictures) Reatively few people actively contribute  http://arxiv.org/ftp/arxiv/papers/0802/0802.2317.pdf
[object Object],[object Object],[object Object],[object Object]
Charlie bit my finger - again  http://www.youtube.com/watch?v=_OBlgSz8sSM&feature=related
 
http://pandemiclabs.com/pandemicblog/wp-content/uploads/2008/01/tools-for-web.gif
Word of mouth marketing
“ People love to talk “  Give them something to talk about  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],http://www.youtube.com/watch?v=VSSWeGBkf9o
Discussie  ,[object Object]
Social media marketing goals
Doelstellingen Online middelen mix  http://www.upstream.nl/weblog.php?id=C0_17_1
[object Object],[object Object],[object Object],[object Object],The Guardian Top 10 viral ads of 2008
http://www.youtube.com/watch?v=BIWeEFV59d4
http://www.youtube.com/watch?v=hKoB0MHVBvM   ,[object Object],[object Object],[object Object],[object Object],[object Object]
http://www.socialmediamarketing.com.au/smm-faves/great-viral-video-for-rayban.php
http://www.youtube.com/watch?v=lsO6D1rwrKc
http://www.willitblend.com/videos.aspx?type=unsafe&video=iphone http://revver.com/video/110281/will-it-blend-spoof/
http://www.youtube.com/watch?v=jjXyqcx-mYY
Who has the most popular page on Facebook?.  Who’s second?  http://adage.com/digital/article?article_id=135238 1 Barack Obama 5,881,499 2 Coca-Cola 3,287,101 3 Nutells 3,052,502 4 Pizza 3,005,922 5 Cristiano Ronaldo 2,730,570 6 kinder surprise 2,581,651 7 Facebook 2,492,881 8 Windows Live Messenger 2,469,402 9 Sid 2,409,639 10 Boo 2,343,221
The Coke page, which totals  3.3 million "fans ," wasn't even created by Coca-Cola, but by a pair of Los Angelenos who just love Coke.
 
Valkuilen
Is it a spoof or a clever viral?  Of course Puma claims it's a fake, but I bet it's done by them. No matter which is the case. This ad still makes rounds on the internet.
http://www.youtube.com/watch?v=WcZqwR9tbJE Spoof
Write your own ad approach:  Chrysler Tahoe  http://www.autoblog.nl/archive/2006/04/04/chevrolet_tahoe_commercials_go http://www.youtube.com/watch?v=4oNedC3j0e4&NR=1
Procter & Gamble Doesn’t Understand Social Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://www.marketingpilgrim.com/2008/12/procter-gamble-doesnt-understand-social-media.html
Big viral success. The video was live for 180 days, received around  9 million views  with several accounts.  Cell Phone Popcorn Video gets banned  Seeding not according the ethics, Cardo Systems did not clearly identify theirselves as the advertiser of the videoclip. Pop corn  with cell phones http://www.viralblog.com/viral-commercials/cardo-systems-forced-to-remove-popcorn-viral/
[object Object],[object Object],[object Object],[object Object],[object Object],Link social media to existing marketing concepts
[object Object],Low Feel  –  Sensate and pleasurable products Low Think  – Practical and functional products Low Involvement High Feel  –  Products that reflect on you   High Think  –  Considered purchases High Involvement Feel Think SATISFACTION HABITUAL INFORMATIVE AFFECTIVE Social media
http://www.lunchoverip.com/2008/05/the-value-chain.html
VODW
 
Wat kan crowd sourcing / social media voor SBE  betekenen? Presentatie  crowdsourcing  20 minuten  In groepen opdracht op het internet zoeken mbv laptop / internet 15 min Presenteren  20 minuten  Samenvatting conclusie  10 min
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Wat kan crowd sourcing / social media voor SBE  betekenen?
[object Object],[object Object],[object Object],[object Object],Wat kan crowd sourcing / social media voor SBE  betekenen?
Startpunten  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ir. Sander Janssens [email_address] Windesheim University of applied sciences  School of Business and Economics

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Crowd Sourcing Social Media Onderwijs

Notas do Editor

  1. maakt BattleofConcepts? “ Battle of Concepts is bedacht en opgericht door Joost Dekkers, een 29-jarige bedrijfseconoom uit Utrecht. Een groep informal investors heeft gezorgd voor de financiële middelen en heeft een adviserende rol. Naast vaste kracht Robert Jan Droogleever Fortuyn (25) telt Battle of Concepts zeven regiomanagers. Dit zijn laatstejaars studenten die in hun regio Battle of Concepts promoten. Het beheer en ontwikkeling van de site is uitbesteed aan Digital Architects .”
  2. Emporis , a provider of building data, has run the Emporis Community (a website where members can submit building information) since May 2000. Today, more than 1,000 members contribute building data throughout the world.
  3. Web 2.0 works with the principle of weak cooperation, where a huge amount of individual contributions build solid and structured sources of data. * 39% inactief : geen publieke foto's geen gebruik van de functionaliteiten van Flickr * 23% geen enkele publieke foto opgeladen, wel communicatie-faciliteiten van Flickr. * 19% heeft wel foto's opgeladen, maar participeert verder niet in de Flickr community. * 19% heeft foto's opgeladen en participeert actief in de Flickr community.
  4. Metrics zijn belangrijk, maar het begint met positieve interacties
  5. Mentos and diet coke They estimate the advertising value of this craze has already topped $10 million dollars . Much of this has been driven by eepybird.com. Eepybird’s video, which features 200 liters of Diet Coke and 500 Mentos , has been downloaded over 6 million times. To keep the craze alive, Mentos just announced a contest for the best geyser judged on creativity/uniqueness (50%), execution (25%), and production quality (25%). The winner walks away with 1,000 iTunes and a year’s supply of Mentos. Coke, on the other hand, discounts the free publicity , "we would hope people want to drink [Diet Coke] more than try experiments with it."
  6. Ray ban never hide campaign A more recent viral video coined "Catch" features a guy catching a pair of Ray-Ban glasses on his face.  Despite some pretty hard to believe scenarios. Since it’s launch in May 2007 has had over 3.2 million views plus inspiring a tonne of user-generated content. It was put together by an agency called Cutwater and the creative director goes by the name of Fabio Costa. But...does it makes you want to buy Ray-Bans?  Or does it even make you more aware of the brand?
  7. Featuring world famous soccer star Ronaldinho hitting the crossbar no less than four times, without the ball touching the floor. The creative material is from Framfab, in Denmark. The product on display is the Nike R10 football boot. A massive discussion on whether the clip was actually real or computer edited drove millions of interested viewers to the campaign. Framfab won two Gold Lions on the Cannes Lions Festival for the campaign.
  8. Blendtec was a faceless company that manufactured blenders; their consumer grade blenders run around $400. George Wright marketing director was walking around the factory and stumbled upon Blendtec CEO Tom Dickson. Dickson was testing the new bearings in a blender by blending a 2 X4. The company’s employees went on with their work unphased, apparently the practice of “extreme blending” was a regular occurrence there at the factory. George recognized this gem and turned it into the widely acclaimed “Will It Blend” series of videos. He simply unveiled the face that the company had all along. The videos were distributed online and Blentec employees reached out to their personal networks to let them know. Word spread and “ Will It Blend ” became a viral phenomenon, garnering of 100 million views in total. Blendtec’s marketing now serves as a profit center for the company, the videos have made over $50,000 in ad revenue from Revver.
  9. Chrysler SUV Tahoe campaign back fired An online contest to promote Chevy trucks and the TV show "The Apprentice" has instead been used by environmentalists to condemn General Motors for building vehicles they believe contribute to global warming. In just two weeks, more than 21,000 ads have been created. Visitors have emailed them to others 41,000 times. There have been 250,000 unique visitors to the site and over 2.4 million page views. Most significantly, the average visit lasts more than nine minutes, which means that people either have dial-up, are learning about the truck or are playing with the technology.
  10. The video was live for 180 days and received in that time around 9 million views with several accounts. With these numbers, the video can be seen a big viral success. Seeding not according the ethics The big mistake Cardo Systems made with this video, is that it wasn´t seeded according to the WOMMA seeding ethics (.pdf). Cardo Systems did not clearly identify theirselves as the advertiser of the videoclip. Cell Phone Popcorn Video gets banned And that’s why the US advertising watchdog NAD of the Council of Better Business Bureaus issued the video had to be taken offline. The NAD released a statement (.pdf) in which they explained their decision. Since last week the original videos are no longer publicly accessible on YouTube.