property management system

2. A hotel software system

3. Guided by- Mrs. Deepika manivannan
Prepared by:
ACCOR GROUP
Y.Ram Kamal
O.Sandeep
E.Pranay Teja
N.Shubham
V.Naga Sai Reddy

4. A property management system[PMS]
is a software that facilitates a hotel’s reservation
management and administrative tasks.
The most important functions are include:
 Front desk operations
Channel management
House keeping
Reservations
Rate and occupancy management
Payment processing
etc……..

5. The Shaw Man PMS is an integrated front office management
software that can host multiple properties and handle guest
reservations simultaneously across many units, including an
integrated web-based reservation agent and an auto
confirmation manager, Thus, hotels have to select property
management systems that meet these tough requirements
with care to improve guest experience while generating
stronger revenues.

8. Opera hotel software is a comprehensive solution for managing
hotels and real estate. It provides extensive functionality with centralized
data storage. Thousands of hotels around the world extensively use the
system. Besides, the product has excellent quality customer services with
multi-tier support. It includes a 24X7 online help desk, upgrades, server, and
storage maintenance by experts.
Key features
The Opera Reservation (ORS)
Multi-property
Sales-Banquet Management
Opera Web Service (OWS)
Integration
Opera Sales Force Automation
(OSFA)
Opera Customer Information
System (OCIS)

9. 1. ORS
This reservation module sets up a call center to handle requests. It can
quickly evaluate prospective customers and allocate rooms. The opera
reservation system (ORS) also updates and syncs the data for a chain of
hotels.
2. OCIS
OCIS is the customer information system to deliver personalized
experiences. The profile data is maintained and analyzed to create loyalty
programs. This feature of the Opera hotel system also handles gift coupons,
points system, free accommodations, and rewards.
3. Multi-property
A centralized server is installed to support the client's hotel chain. It can
store all the information from different locations in the same database with
low hardware costs.
4. SFA
Sales force automation looks for opportunities to direct the customers to
the service. It sends them solicitations based on conference hall, seminar,
and hotel room availability.

10. 5. Sales-banquet Management
The Opera hotel software works with this feature to organize
banquets. It can handle organizational-level operations to monitor
all arrangements. The sales teams' interviews and visit notes are
also analyzed to generate reports.
6. OWS
The Opera web service provides a customer-friendly interface. The
users can access the cloud infrastructure from a browser. It has an
integrated structure that works well with third-party applications
and in-built modules.
7. Integration
The software integrates with online travel agents and a global
distribution system. It also works well with Point of Sale (POS)
software to enhance the guest's experience. These tools
synchronize diverse operations of the hospitality industry.

13. eZee Front Desk Hotel Software is designed to accommodate
the needs of various types of properties of the hotels, motels, resorts,
clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and
apartments.
 eZee Front Desk is installed in more than 46 countries round
the globe with a support centre in 10 countries.
The major modules of the latest eZee Front Desk constitutes of :
• Easy Check-in / Check-out
• guest reservation
• Group Management
• House Keeping
• Night Audit
• Travel Agent
• Guest History

15. Hotelogix is a robust cloud-based property management
system designed to simplify hotel operations, increase market
reach, drive more bookings and maximize revenue.
Solutions provided by Hotelogix software :
Property Management System - Hotelogix’s property management system
streamlines
Front desk
Point of sale
House keeping operations
 Online Distribution System - Connect to the world’s biggest hotel booking
networks with our online distribution system that includes GDS, Channel
managers, OTA’s along with Web booking engine, Facebook booking engine
and Trip Connect integration.

17. This property management software from Skytouch
Technology is designed for desktops, tablet devices, and
smart phones.
It’s optimized to help with:
Real-time 0perations monitoring
Hotel reservation service
Front desk operations
Inventory management
Resource distribution
Sales
Housekeeping
Catering management

19. Cloudbeds is a hotel management software designed to simplify hotel
operati0ns management via its integrated management suite.
That sute includes:
Reservation management
Room assignment
Accounting
Housekeeping tools
Cloudbeds deliver a transformative technology platform upon which
any lodging provider, from luxury hotels to campgrounds, can build and
run their business.

21. Smart Hotel Software contains a set of tools suitable for :
Central reservations
Guest relationship management
Housekeeping
It include features like:
Guest folios
Check-in and Check-out confirmation
Advance deposit alerts
Integrated POS
Information sharing capabilities across multiple platforms

23. Reservation
Front Desk
Rooms
Cashier
Night Audit or Day-
End process
Reports
Back office
PurchaseStores
Telephone
Sales & Marketing
Accounts Receivable

24. Room staff
Colour coding of status
Booking status
Room availability status
Attach guest message
Automatic rate calculation
Create group booking blocks
Rooming list
Special group rate
Pre-assign room
Define ‘sharer’ booking
Send auto confirmation
(e-mail, SMS, FAX)
Process of advance payment
Add remarks
Add guest trace
(demands) for thingsservice

26. Process check-in
Display room layout with
location
Track guest activities
Print GRC
Attach information to folio
Auto transfer of a/c
Create split folio
Up-date room change status
Guest services

28. Display hotel lay-out
,floor –wise
Scroll updown to floors
Zoom (close-up view)
Display room, HK, FO
status
Latest room status
Schedule maintenance
work of rooms
Auto adjust room inventory (+-,
OOO, OOS
Schedule linen change (long stay
rooms)
Track room status discrepancies
(HKFO)

30. Add incidental folio
Transfer charges between two ac
Retrieve folio
Post debits, credits, adjustments,
transfers
View & print folio
Process speedy check- outs (quick
calculation )
Attach unlimited folios to one ac

32. Post room rate
Auto post recurring charge
Change room reservation status
Auto update room status
Re-build room availability after
crash
Batch print GRC
Direct access to report module
Process retention charge
Step-by-step process display
Print reports selectively
Auto archive all records
Auto post service charge
Close out system without total
shutdown

34. colour
vacant
Comp.
code room
VIP
Departure
Dirty
occupied