1. Sandeep Subhash
Hadap
Personal Info
Date of Birth: 22-10-1983
Address:
Flat No. 505 / B-Wing /
Canna Building, ADS Marg,
Hiranandani Gardens,
Powai – Mumbai,
Maharashtra. 400076.
Phone:
+91 9011381500 – Cell Phone
+9102225704883 –
E-mail:
sandy.hdp@gmail.com
Social Media:
LinkedIn:
Sandeep Subhash Hadap
Skills
Backup Tools
HP Data Protector V 07.10
Commvault Simpana V 10
Hardware/Systems
Backup, Switches, Windows Server
2008/R2, Red Hat Enterprise Linux
Tools
Service NOW, Clarity, HP-OVO, HP-
BSM, BMS, HP-Aternity, Putty, VM
ware, Solar Wind,
Technical Shift Leader with 7 years of experience in Infrastructure, Project & Change
Management with ITIL skill set. I drive team to attain organizational goals to enhance
productivity & profitability. I am interested in leveraging my skills for the Team Leader
position.
Aug 2010
- Present
Amdocs Development Center India Pvt. Ltd. Pune, India.
Shift Management Analyst.
Work Summary:
Managing environment for Backup, Network, Data Center Infrastructure,
Server Management, Business Critical applications, Vendor Management,
Operations & Team Management.
Backup
 Proficient experience on HP Data Protector Version 07.10 &
Commvault Simpana Version 10.
 Daily monitoring & troubleshooting of executed backups for its
Failures.
 Restoration of data from servers FS, NAS FS, NT filestore for data
recovery.
 Configuring & Scheduling Backup Data List.
 Physical Inspection of backup devices configured in respective
Library.
 IDB Log Purging process on CS. Managing Cell server DB
services.
 Execute Special backups and setting retention as per customer
requirement.
 Running Cloning/Copy backup for DR site.
 DR site Media Movement along with documentation.
 Responsible for Physical Media management process on weekly
basis.
 Logging calls to vendors for Library Hardware Issues.
 Managing database backup and archiving logs by initiating
/oravl FS backup.
 Adding servers to backup environment via pushing Disk Agent.
 Maintaining Sanity checks for missed out servers on weekly
basis.
 Running scan on media server before every scheduled weekend
backup.
 Monitoring backend service for Cell Server such as inet, ssh FTP
etc. for backup connectivity.
 Participate in an on-call support rotation for providing after-
hours support.
Network
 Network devices monitoring through Solar Wind Orion Tool.
 Responding to network alarms for BGP, Switches & VPN Tunnel.
 Raising Service Request with multipleservice provider & keeping
a follow thru.
 Work on trouble ticket raise by user for end to end service
resolution.
 Checking VPN Tunnel uptime& performing Tunnel reset.
 Performanceenhancement via tcping & tracert, N/W load & CPU
utilization.

2. Applications
Microsoft OfficeSuit: PowerPoint,
Outlook, Word, Excel,
Certifications
ITIL Foundation v3
RHCSA in-housetraining
Languages
English, Hindi, Marathi, Gujarati,
Personal Skills
High Performer
Decision Maker
Team Player
Other Personal Info
Nationality: India
Gender: Male
Marital Status: Married
Hobbies:
Designing Concept Cars Exteriors,
Teaching, Listening to EDM.
Sports:
Swimming, Karate, Running
Data Center Infrastructure
 Rigorously monitoring Data Centers through HP BMS tool.
 Contacting regional focal points for urgent issues.
Server Management
 Maintaining UNIX, Windows servers with various flavors for both
physical and virtual environment.
 Monitoring File system usage and server resource usage alarms.
 Troubleshooting Exchange related issues for Email Delays, Disk
Space Utilization & Server Patch Management.
 Working on virtualization including LPAR, HPVM, taking console
and solve server down alarms.
 Providing critical support for projects with UNIX server’s usage.
 Logging calls to vendors for Server Hardware Issues.
Vendor Management
 Logging calls to vendors for their support with issue related to
N/W, Servers etc.
 Vendor Management & Ensure Quality of service.
Operation Management
 Coordinating ChangeAdvisory Board (CAB) meetings weekly.
 Incident & Problem Management.
 Monitoring and management of Business Critical applications
such as ERP, SAP, Cognos etc.
 Deciding & Managing P1, P2 or P3 Incidents as per their impact
by using Incident Template.
 Initiating bridge and leading it for issue troubleshooting along
with SLS team.
 Root Cause Investigation & follow up.
 Monthly MIS review & action plan on raised action item.
 Responding to issues in timely fashion as per the pre-defined
priority levels and SLAs.
 Creating & Updating existing Run Books on monthly basis.
Team Management
 Preparing weekly roster for colleagues.
 Allocating daily workloads to colleagues whilein shift.
 Praising team members and creating a positive working
environment.
 Motivating colleagues to achieve high standards & KPI targets.
 Mentoring and training up junior & new staff.
 Providing prompt and accurate information on individual
performance to management.
 Fetching inputs from colleagues & highlighting them during
weekly meetings.

3. Aug 2009
-
July 2010
June 2005
-
June 2008
June 2001
-
May 2005
March 2001
TATA MOTORS Project. Pune, India for Kaizen IT Services
Data Center Engineer
Work Summary
Data Center, Backup, Tape Management
 Responsible for managing tape media to meet identified
customer backup requirements.
 Handling global e-TOC electronic tracking tool for all media
movement, destruction, stock control and media inventory.
 Monitoring & trouble shooting Unix/Linux related backup’s
issues and informing necessary admins and TL for any
discrepancy & creating final backup report.
 Maintain the schedule to reflect any changes or deletions of
backup operations.
 Invoke the Control IT Security operational process to obtain
security guidance for shipping tapes.
 Manage the library inventory, conforming to appropriate security
standards.
Academic Qualifications
B.E. Electronic Engineering, Ramroa Adik Institute of Technology (Dr. D. Y.
Patil),
Navi Mumbai.
Aggregate Percentage (SEM III – SEM VIII): 60%.
Diploma Electronic Engineering, Dr. D. Y. Patil Polytechnic
Navi Mumbai.
Final Yr. Percentage: 69.60%.
ST. Xavier’s High School, Mumbai ( SSC ).
Secure First Class In The Examination.